Tammi was such a joy to work with. We have been customers for a few years needed to update to a lil larger size unit. Love how everyone is willing to help and be there. Very clean and never had an issue!Thank you all.C.Zapata
Oh my goodness!!! Shannon was fantastic! Thank you for taking the time to answer all of my questions and ease my concerns about storing all of my things here at this location. She showed me many options of size and costs to help me make the best selection for my needs. Excellent and easy experience to get set up! Highly recommend!! 👍
Check in was super easy and access to the units are as well. Glad I rented this unit. Big parking area for loading and unloading as well as carts to get things in/out.
Wonderful experience here. The facility and service were superb! Facility was secure, well kept, and offered easy access with more than enough flatbed carts for moving. Shannon and Barbara were incredibly accommodating and a pleasure to work with. I would highly recommend using this storage facility to anyone...would offer 10 stars if i could.
Shannon is a saint! I was so worried about my important items I needed to store, and without any issues at all, Shannon helped me through the process flawlessly and put my mind at ease. I can’t recommend this location enough! Thanks Shannon!
I am from out of town and was needing a storage facility for a few days. I found Extra Space Storage through Google and I was very impressed. The employee was kind and professional and explained everything to me in detail. The facility is very clean and easily accessible. I would highly recommend Extra Space Storage for your storing needs.
Shannon is a delight. I was able to set everything up over the phone in just a few minutes. She was very conscientious, detail-oriented, and pleasant. I see why this place gets so many 5 star reviews. Highly recommend.
Shannon is incredible!!! Place is always spotless she has great customer service skills, she is someone u can trust !!! Second time Ive rented at this place and its great thank u Shannon!!!
Great customer service. Always friendly associates. Very clean and easily accessible
Chrissy was great and helped me get my unit set up in one day. This is my second time renting a unit from this location.Edit: after a few weeks here there are constantly moving trucks and people who solely block entire main entry points. I understand people have to move but there is no courtesy or signs in place not to block the elevators or entry doors for one persons use
Extra Space Storage is simply put the nicest storage facility I have ever used. I am renting a unit in Lakewood, west of Denver. It is incredibly clean, well lit, and climate controlled. The management team there is incredibly nice and helpful. I would recommend them to anybody who needs storage.
Although I chose this business over several othet nearby choices because they offered the best deal, just a few months later they sent a message that the monthly fee was increasing by nearly 50%! Ive never heard of a business doing that so quickly after sucking you in to the great offer.
I have been a long time Extra Space client and recently made my permanent move back to Colorado. I just secured a unit at the Lakewood location and worked with Shannon and she is one of the best if not the best I had ever encountered in my long history of renting storage locations. She is professional, courteous, and very knowledgeable about the property. The building seemed very new and very very clean. I am excited to be renting here.
This place is very lovely and secure. And Shannon was definitely helpful, respectful and over all amazing.i will recommend this location to everyone.
Very nice / organized and convenientRecommend a good review by any tenant
The office staff are exceptional, easy access to my unit, clean, secure and well maintained. They are the best!
I love this facility on Lewis way. Its always very clean and the staff are always friendly and accommodating. Especially Shannon. Shes always been super helpful and a very nice person.
They make the whole process really simple! The facility is really clean. I would recommend this storage facility over others in the area!
Shannon was outstanding and accommodating to my storage needs. Outstanding customer service and had fantastic attention to detail that’s important to me. The storage unit I rented and 100 percent of everything else was clean and very well managed. The pricing to me was very reasonable as well. Thank you! God bless!
A bit on the pricey side as far as storage rentals go but its a nice clean facility, the staff is great, and its a secure location. Would give 5th star if the pricing was a bit more on the competitive side.
Shannon was an absolute professional, and an authentic communicator. They process was personal, smooth, and surprisingly fun. Will always recommend
Shannon was very friendly and knowledgeable about the storage units. And made it a very easy and quick process. Would highly recommend renting a storage unit here.
This is by far the best storage facility Ive used. They called day after Id moved in, to welcome, as well as to inform me that I hadnt properly secured my unit. That is truly a level of service that isnt seen oftentimes anymore. Thank you Shannon for informing me. Look forward to being with Extra Space for years to come.Tim Noah Sr
Shannon was welcoming, friendly and informative. The facility was clean and very well maintained. If and when we ever need a storage facility again, Extra Space is now our go-to!
Great Place! Use These Guys! You wont be sorry!
Management is quite helpful. They are on site during business hours and its helpful for any questions or needs. Also, theyre is a bathroom that can be used that is inside and clean.
Tami was great a great help! Thank you Tami!
Extra Space Storage is a great company! The location on Lewis Street in Lakewood has the best customer service that I have experience.Shannon has been at more than one location and is absolutely amazing. A true example of EXCELLENT customer service and great management. I appreciate Extra Space Storage And their employees. I have rented from them multiple times over the years and would do it again, if needed. I would recommend them to any of my family or friends
Shannon and Barb are absolutely wonderful. Weve been stressed out about moving our stuff into storage and they made the experience a breeze. Theyre very much on top of their game and the facility was spotless.
Very clean and new facility. Facility manager is super helpful and was there every step of the way. Look no where else, this is the storage facility for you!! Highly recommend!
Friendly respectful staff, clean storages all for a great price
The manager on staff Shannon was very kind and courteous. Property was extremely clean made us feel at ease.
Great company!!! I highly recommend them.
I have rented from Extra Space Storage since 10/2020. I have never had a storage unit and never thought I would need one. Due to life changes had to get one. I found ESS and I am so grateful I did. This place is clean and secure, which was a fear of mine. I wanted to ensure my belongings were safe. Ive appreciated ESS from the beginning. I have no idea how many locations they have, and would encourage anyone looking for storage to look into ESS. As I drive to work at the hospital at the crack of dawn, their green lighted building reminds me of my safe, clean and secure storage space. We had a hic up in billing one time and Julie at the location was sensitive of the financial burden of the mistake and worked with urgency to resolve it. I am moving my belongings out of storage (not needed anymore) and I appreciate this storage place. I would highly recommend EXTRA SPACE STORAGE for anyone needing some extra space.
Very clean. Managed very well yet not over bearing. Very comfortable. Safe. Controlled. Im very happy with my choice in the storage. Never thought Id say that! Nice job management team!
Shannon was very knowledgeable, understanding and expedient! I had an issue with reserving a spot online; she was able to immediately help me and resolve my issue so fast all while making sure my storage was ready for my use in a very timely fashion. Thank You Extra Space Storage!!! :-)
Great Customer Service. Clean and secure.
Definitely recommend this place if safety and security is what you are looking for. Also very clean.
Shannon and her staff are just wonderful. The facility is immaculate, and managed beautifully. They make me feel like everything is under control and like my belongings will be safe while I’m gone!
Every contact I have had with the Lakewood Extra Space has been very positive. After reserving a unit on line, I was called the next morning to confirm. The girls in the office are fabulous, nothing like my previous experience at another storage company. Extra Space storage is a very clean facility inside and out and that helped ease my anxiety about storing my belongings. These gals were very welcoming, they showed me the unit I would have, explained the various features and gave me the code for access. On the day we moved my household goods into the unit, everything went smoothly. I certainly recommend this storage facility and compliment the office staff.
Wonderful costumer service! Clean and spacious location.
Shannon you are amazing! Thank you so much for your help we will always come here and send our friends 😊 great rates super friendly!!
Shannon super helpful. Quick to respond. My first time renting a storage unit. Very clean
A very nice storage facility. The staff are just great. I was having a bad day and they were making me feel so comfortable. Air conditioning works great. Elevators as there are 3 floors. A very clean environment. Affordable rates. Cheaper than most. Thank you Extra Space Storage!!!!
The staff is amazingly friendly and helpful. I so glad I found this clean and convenient location to safely store my extra things while we renovated our home.
Paige was so helpful as well as Shannon! They explained everything well and helped me out on picking out the right sized storage unit! I highly recommend them!
I was very pleased with the prompt and courteous service received. Highly recommended!
I needed storage in short notice, I spoke with Shannon and was given a tour of the storage units, The cleanliness and customer service were outstanding from the beginning, I appreciate Shannons attention to detail and readiness of the storage unit, she had the ball rolling and wasnt at all pressured, I like the pricing and management that stands superior to other places I have previously rented from, I feel that my possessions are safe and in good hands. Thanks, Shannon
Thank you Shannon for the help in finding the right unit. Your were very informative and i appreciate the sense of security with my belongings being kept here. Definitely will recommend your facility again.
The management is so friendly and helpful. They have great prices they work with you and make getting a unit so quick and painless. I dont see how anyone could have a negative thing to say!!
Shannon was a pleasure to do business with. She was very knowledgeable and was in and done in no time. Thanks so much
Wish they stayed open later, and had cameras.
I would highly recommend this Facility! Shannon have been super with helping throughout the whole process! Always feels 100% welcome when i call in!Thanks for making everything go super smooth!
We were able to visit Extra Space Storage on S Lewis Way in Lakewood today to perform a roof inspection for the owner. Shannon the store manager was very helpful in getting us access to what we needed to get the job done. We appreciate it Shannon!
Place is clean and secure. Good rate for climate controlled unit too.
New building that you need a code to get into. Has a garage door you can open after entering your code to access the building and has pallets on wheels and an elevator to move your stuff to your storage unit.
Really appreciate that Shannon was very helpful and polite I would recommend this place for anyone who needs a storage space. Also convenient access
I was so happy with my first rental experience with this facility that I came back a second time. Rental process is quick and painless. The building is well kept and safe. Management is awesome. Highly recommend!!
Shannon Benedict is amazing, very polite and informative. She answered every question I had and we took a tour. Got a 5×10 inside unit and I love it! temperature controlled! ground level! great price! Great clean location! Thank you Shannon for the unit & great conversation. I feel my things are in a safe place.
Shannon helped me get the storage unit I was looking for. Great customer service and fast sign up process.
Exceptionally helpful, courteous, kind, and very clean/well cared for property!! Wouldnt go anyplace else NOW after two bad experiences‼️
Very friendly service, great pricing especially if booking online, and easy. Even with new protocols they have in place for the virus they still made it as easy as possible, if anything it may have been faster booking my unit this way. Offered insurance packages and helped me determine the best fit and offered lock purchase onsite.
Update in March 2021: I have need of a storage unit again, and I had such a good experience here last time that I came back. The new remote leasing process is very easy, and Shannon is still fabulously helpful!2019 review: I just moved out of my storage unit here (I’ve finished condensing my stuff after a move), and it was a great experience from start to finish! Shannon was very friendly & helpful during my rental. The facility is clean & well-cared for, & my stuff was well protected during its sojourn. I moved the last piece (a big futon) out on Sunday, and got so distracted by the attempt to carry said futon into a friend’s 3rd floor walk-up that I forgot to contact Extra Space Storage to let them know I’d vacated my unit. But the manager noticed I’d removed my lock and called me the next day to ask if I’d moved out and if they should close my account so I didn’t keep getting billed. Thank you for a great storage experience! You have fabulous customer service.
Great experience! Fair, honest, simple process, safe and clean environment. Highly recommend!
It’s my second time renting a unit in this location, after 6 months from the first time they were able to give a Me another free month, Shann is very kind and proffesional, she made sure we were complying with COVID 19 guidelines at all times which made me feel safer. As a business owner I appreciate this type of service, proffesional and safe.
From the beginning I was impressed with the professional attitude of the ladies working here. Carla and Shannon were very friendly and explained everything about the unit efficiently and in an understandable way. Carla especially made my experience feel unique and important. The facility is very clean and the unit was a great price for a great space. I would recommend Extra space!
Clean, modern, secure with absolutely the best customer service you could expect! Extremely happy experience storing stuff here.
Shannon is a Rockstar!She went above and beyond to help me replace my refund check for a unit I had here.Thank you!
Shannon runs a very clean professional business. She was so friendly and helpful even coming in early on a Monday morning to make sure my movers could get started on time. I would highly recommend this facility.
Ok, so Ive been utilizing self storage for the past twenty years. I have rented with the big companies down to the mom and pop stops for my storage needs. Ive been robbed. Ive been scammed. Ive been threatened. Ive been auctioned. I would say I know what to look for in a facility and have mastered the art of packing a unit storage Tetris... In my experience Extra Space has been the kindest most professional and accommodating company to do business with. The most recent example would be, what u already know, storing during covid. I currently have 2 storage units, one with public storage and one with extra space. Well, being on shelter in place status, I unfortunately lost my job. I was late with my payment and needed a break. Well, guess who was the only place that worked with me? U guessed it, Extra Space. The lady was super nice and assured me that everything was fine and assured me that I wouldnt lose my stuff to auction. She even stated that they had a whole suite of options to keep my family and my possessions including waiving the late fees and accepting partial payment plan. Well, guess who tried to auction my belongings? Public storage not only tried to sell all our stuff in an auction during a global pandemic but, had the nerve to act as if though the world was normal, everything was okay, and it was going to be business as usual during a global pandemic. They wouldnt waive any fees, replace the lock they destroyed. Apologize for being insensitive and indifferent to the global crisis. Look bottom line is, if you need a safe secure and reliable place to store you belongings, go with extra space. Youll be glad you did.
I called and they held a unit for me. She helped me figure out which would be best for me. Staff is super friendly and place is clean and secure. I am more than happy to have my belongings safe and secure. Easy access as well.
Excellent service..!I forgot the gentleman name that was here with me today (5/17). He was very helpful and considerate. I will recommend this place base on my experience.
Great service.
Ive been a customer for over a year, the facility is always clean and tidy, the staff are always friendly and its well lot inside. I dont hesitate to recommend it to friends and family
I would highly recommend this facility to anyone looking for storage options. For me it was the closest unit I could find and was alittle intimidated by having to temporarily move a 3 bedroom house into storage on the 3rd floor but the elevators and amenities here made it quick and easy. We were able to get the unit filled in under a day. Shannon in the office was extremely knowledgeable and helpful in selecting a unit and making the lease easy and the costs clear.
Easy, informative, friendly, secure. What else do ya need, thanks Shannon.
After a lot of research, I found that Extra Space Storage was the best option for my storage needs. The staff is incredible. The facility is brand-new, so the units are squeaky clean. I have recommended this location to several neighbors in fact! I am glad I selected this facility as my first storage unit. Shannon and Mate have been stellar with questions I have had during the process.
Since moving to lakewood CO extra space has kept all my extra belongings safe and secure. Theyre friendly, consistent and clean which gets my vote every time! 5 stars all day!
Super Clean facility we been renting here since April Shannon has been so helpful and attentive! The entire staff amazing and patient! Would recommend to EVERYONE!
Very friendly and helpful! Nice clean facility. Fast sign up.
Shannon is very sweet and knowledgeable!
Great experience. Shannon is very experienced in her trade and answered all questions. Personalized my purchase and explained various rental options. I highly recommend Extra Space Storage and particularly the Kipling & Morrison location in Lakewood. Clean, easy access and secure.
Great New storage facility everything is top notch and the monthly rates are great. We were excited to have a new facility so close to home. We previously had a unit at a public storage facility near here and it was terrible. They raised the rates 20 and weren’t maintained.The staff here was great and really helpful.
My experience at Extra space storage today was and is the best part of my moving experience. With the excellent and friendly help from Shannon the store manager i was into my clean and convenient space in no time at all. There is no other place on the west side of town for storage for me and i well recommend them to all my friends. Thanks again for all the great help.
Extra Space Storage has been extremely helpful during our move. It is clean and well taken care of. Highly recommend!
Amazing all around! Extremely helpful and super friendly!
This place saved me $200.00 a month in comparison to another place just a few blocks away. They are very professional and the facility is super clean! I am very impressed.
Love this place! Shannon is so great and very helpful! I feel safe with leaving my things here. Highly recommend.
Excellent staff! The owner is incredibly nice. Received a walk through when I first arrived. Jon showed the entrances and gave me a really easy passcode to remember. Great location to access your items. Highly recommend to anyone who needs some extra space to store your things.
You guys have a clean facility and are extremely over-priced. Most definitely referring people your way when they are looking for a quality establishment! Thanks again!
Great service At a great price
Shannon and her team are great. Very friendly, competitive pricing and easy to work with. I would store here again in the future.
I needed to store some things during a home remodel and Extra Space was cheaper than the other storage unit I had during the first phase of the project. My unit has a door that opens along the entire length of the 5x10 space, which makes it really easy to put stuff inside. Its all indoors, which is nice, too. My other unit always had leaves and dirt in it and was messy getting to in the winter.Did I mention its right next to a brewery?
Shannon was awesome! She not only took care of our reservation but did it quickly (even when changing our minds) did it with a great attitude, and a sense of humor! Id recommend this location only on our customer service but in addition this location has great pricing, very clean, oddly it smells good, organized, and feels secure. Thank you Shannon!!!
A very clean facility with fair pricing! Rowan was very helpful and knowledgeable. She got me set up on my new unit right away.
Shannon was very nice, polite, &’ she explained everything about the storage so well. If anybody has any questions about anything they should ask her. She kept a conversation with us the whole time. It was really nice.
We work with Shannon at this location. She is fantastic, easy to communicate with, she follows up and always goes that extra mile to be sure the process is smooth and easy. Highly reccomend this facility!
Cynthia was extremely kind and helpful to us. The facility was in very good condition. One of the best ones I’ve ever used.