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Dairy Queen / Orange Julius
16803 Detroit Ave, Lakewood, OH 44107, United States
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Dairy Queen / Orange Julius
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Be
Review №1

This a childhood spot. I’m very nostalgic of this location in particular However, today I came in and stood at the front counter with my kids for a whopping ten minutes until someone took my order. Two girls were flustered at the drivethru, one hopelessly helping someone with ice cream cakes, and a fourth wasn’t doing anything at all. There’s no way to put this lightly… God bless these girls but they are slow.

La
Review №2

Thank you for making one of the best ice cream cakes we have had in a long time. You guys made our familys night special. So appreciated. ❤️ The Blume/, Pollock familyA popular choice for our family members that dontt care for cake .Bringing smiles since I cant remember when.. Love u DQ

Az
Review №3

Really awesome customer service. The staff goes above and beyond to take care of the customers.The staff is very skilled, I ordered a cake last moment with custom decorations and the girl didnt an amazing job, it came out beautiful!

Cl
Review №4

Enjoy the banana blizzard exceptional customer service

He
Review №5

Best customer service around! They must pay their employees well.

Ji
Review №6

My absolute favorite dairy queen everyone is so nice and the drive thru was so fast

Ma
Review №7

Drive thru only is a little tough in such a small place, but good service, great product! 🍦🍨

An
Review №8

First and foremost, just wow, these girls that work here absolutely cannot handle simplistic orders. They read everything back perfectly and brought me a disaster. The milkshake was a MILKshake, it was barely even cold and pouring over the cup leaving my hands sticky. Put whipped cream on it when I requested to have none. They made my husbands milkshake the way I wanted mine. He wanted all the toppings and got none. I got no plastic wares for food. I will go anywhere but here from now on, thanks.

Sc
Review №9

Food ordered was delicious. The particular employee or staff member was very pleasant and courteous. 🙂

Tg
Review №10

Nothing bad to say about this place. I enjoy my banana split as usual. First time their during the pandemic. You had to order through the drive thru then they would deliver your food to your car.

Mi
Review №11

Very helpful staff just need restrooms

Re
Review №12

The workers are very kind and try their hardest to keep up with the orders. The drive thru gets super backed up and you know theyre feeling overwhelmed. A little patience towards the employees goes a long way.

J
Review №13

Their service is ridiculously fast! Kelly did a fantastic job with helping me resolve an issue with my order!

Sa
Review №14

Fast, personable service. Best DQ around!

Wi
Review №15

Fast service and pleasant staff.

Ra
Review №16

Wonderful staff... Its DQ

Sh
Review №17

Always love going to DQ. Ever since a young kid. DQ is always the place to go when you need to relive your childhood.

Ho
Review №18

They are some hard working young adults...tips show them how much we appreciate them

Di
Review №19

I take my dog every week for his pupcup the girls are friendly and fast

St
Review №20

Fast, friendly staff! No matter how long the lines are you wont be waiting long!

Li
Review №21

Kaitlyn at the counter, was very good at her job.

Sh
Review №22

I ordered a Orange Julius. It tastes like thinned out, orange sherbet. Yuck!

Ry
Review №23

We get DQ often and it seems to me that I cant remember a time that we were both, my wife and I, completely satisfied with our order! We get the same exact thing everytime we go... Med. Cotton Candy Blizzard for her and Med. Choc. Chip Cookie Dough Blizzard for me.., that neither one of us had a problem! Usually the bottom half is all just vanilla ice cream, or the other big thing is hardly any candy! But I feel $10 for two medium bizzards they should be just about perfect, which I dont expect, but at least consistently close too.Go to any grocery store with $10 youll get 2 half gallons of premium ice cream with some candy in them..

Ho
Review №24

All dairy is very good. Lines are sometimes long.

Ch
Review №25

The drive thru should be closed while that pipe or whatever causes the car under carriage to scrape on it.

Da
Review №26

This was the first time at this particular DQ but will make it the one we go to for that treat.

Br
Review №27

Good ice cream, but I could buy 5 gallons of ice cream at a local place, or a kiddy blizzard. Its sadly true.

Ju
Review №28

Always good service.

Ti
Review №29

Got a orange julius large..it tasted funny like the machine maybe...other than that the store is usually FANTASTIC

Df
Review №30

Great customer service. The staff is really nice. This girl Samantha took my order and got me in and out in a flash. 👌

Er
Review №31

Its really not their fault, but detroit become an absolute cluster @#$& on hot summer days when the drive through line stretches out and down the street. Lots of lovely independent ice cream options throughout the city, try those!

Ed
Review №32

Extremely happy employees fast and friendly

Br
Review №33

Very kind and pleasant, clean!

Ar
Review №34

Dairt Queen you need to step your game up. Bread not fresh hotdog warm. Not in Strongsville. I was disappointed

ch
Review №35

Great oreo blizzard

Je
Review №36

Good 👍

Ha
Review №37

Excellent service and delicious treats

Da
Review №38

Soon theyll quit being afraid and open the dining room

Jo
Review №39

Take out only through the drive thru. Well staffed quick service. Everyone was masked and wearing gloves. Credit card only.

Ta
Review №40

The queen of dairy. You guys rock

Bl
Review №41

Dairy Queen is always a good option if you want a sweet treat.

Ma
Review №42

Everything youd expect from the OG ice cream shop.

Ma
Review №43

Such cute cakes!

mo
Review №44

Keep up the good work......ALWAYS GIVE PEOPLE THEIR MONEYS WORTH !! AND THEY WILL KEEP COMING........ GOOD JOB !

Do
Review №45

Eat in is back yay

Ch
Review №46

The drive through moved a little slow but the lady at the window was very nice.

Jo
Review №47

The line was to the street, but they did a great job of taking orders and getting out them.

Ji
Review №48

I ask for a peanut buster parfait with the peanuts just on top not in between. I get home there is not fudge anywhere just vanilla ice cream with peanuts on the top. I was so disappointed. Who wouldnt put the fudge in? I could have just got a vanilla ice cream add nuts.

ju
Review №49

I love Dairy Queen ice cream! I just dont like the location of the place due to traffic and placing of entrance and exit!

De
Review №50

Fast friendly service!

Ke
Review №51

Classic ice cream treats, along with burgers... a wonderful experience. On this visit, we enjoyed banana splits and I had the coffee frappe. Unfortunately, no pictures for this one as the supply was devastated soon after the food was placed in our eager hands!

Re
Review №52

Even though I live right down the street I only come here in a pinch. Now theyre bringing your food out to you you have to pull up and wait and they are putting the ice creams upside down in the cup unlike the location on center ridge where they are serving you out the window and your ice cream does not have to go upside down in a cup. Ive been at 2 other dairy Queens where they no longer serves ice creams upside down in a cup I dont know why this one is still on old times

ge
Review №53

So I love the banana split but the Banana Split is way too filling. So I asked the girl if they had a smaller version of the banana split and she said we can just make it like a sundae!!! OMG it was the perfect size and it was amazing!!!! I work in customer service so it is refreshing to see someone who is willing to do whatever it takes to make the guests happy without any push back!!! Its the little things in life that make me happy and that sundae that had all the ingredients of a banana split on it just made my day!!!!

Wi
Review №54

December 20th 10:55pm went through the drive thru to order a small Oreo blizzard, was told they closed at 10:30. Online says they are open till 11pm. Would give 1 star but I was cutting pretty close

ar
Review №55

The service here was great and is everytime! my kids love coming in for a quick cone on the go or sitting out in the little patio. also the option for snacks and sandwiches is great. overall I love it we come by at least twice a week!

Am
Review №56

Great ice cream. Good staff. They have some snacks but not the full food menu with tenders like the grill and chill version. Good selection of ice cream cakes. Got a unicorn one.

Dy
Review №57

Employees were nice. I got an ice cream cake for a birthday party. They added her name to it when I arrived. Pretty basic friendly experience. No wait. No complaints.

Di
Review №58

The best DQ location. Hands Down.

Se
Review №59

Love the ice cream and friendly service. I endes up order kne of there quick snacks and it wasnt bad. A little messy but mostly able to eat if your sitting down at home or in the place not really good for on the go.

Er
Review №60

Quick service, tastey products reasonable prices.

Gr
Review №61

I love this place! It is the best place to get ice cream!

wi
Review №62

Hot fudge and peanut butter sundaeThe Best

Ja
Review №63

Excellent

Ma
Review №64

Good customer service and the young lady working washed her hands and put on gloves before she made my order I appreciate that.

10
Review №65

Always a great choice. With their great service and awesome treats....!

Ch
Review №66

Because it has good ice cream blizzards and chicken tenders

Sh
Review №67

Clean, fast and friendly

Bo
Review №68

BOGO is always the best!

Ki
Review №69

Yumm

Ch
Review №70

Very clean. Lots of seating. Great for families

Ch
Review №71

Crowded drive-thru but went by fast. Any wait is worth ice cream

Yv
Review №72

Food n ice cream! What is there to not like!?

An
Review №73

I got a blizzard. I turned it over my head. It didnt fall out. Thats the key to a blizzard. Id have given them that extra star if they just did it on their own and flipped it over my head. Dang.

Ti
Review №74

The drive thru line doesnt have the needed capacity at times. However, the service is great as well as management. That, and you cant knock an Orange Julius on a summer day.

Sa
Review №75

Exactly what you would expect form a DQ in a nice neighborhood right across from a ball feild. Great family atmosphere!

Mi
Review №76

A girl with tattoos on her arm was talking about inappropriate matters. This is a family establishment and a business. Will NOT be doing my business with this Dairy Queen ever again.

El
Review №77

Yup. Its Dairy Queen. You know what to expect. If you dont, blizzards and hot fudge sundaes are keys to temporary sugar happiness.

CJ
Review №78

Fast service clean store. What more can you ask for?

Ra
Review №79

Busy place. Good price for real ice cream. Good service. Every time.

Th
Review №80

The kids wanted to go there before swimming at Lakewood Park. The service was great and as you can see, the kids enjoy the treat.

Ho
Review №81

I only ever get the cotton candy blizzard and Im never disappointed.

Co
Review №82

Service here is pretty quick and Ive never had any issues with my order here, but the drive through is very narrow and is actually quite difficult to maneuver through and probably even harder if you have a larger car. Besides that, ice cream is good!

Wi
Review №83

Fast service and sold me a birthday cake after the lobby closed.

ch
Review №84

Love the ice cream!!!! But so need a full size Dairy Queen?!!! Please! Too far to go to the grill-n- chill

Ti
Review №85

Ice cream was great! But waiting 11min after ordering through drive-thru was nuts! They need to move quicker. It was one of the slowest drive-thru lines everrrr!

Ca
Review №86

Its Dairy Queen how can you go wrong LOL

Ri
Review №87

Ordered a chocolate xtreme blizzard, got a cup of vanilla ice cream with a little bit pig topping. They didnt even flip the cup. No stars.

Mi
Review №88

Have been going here for years. Overall a very nice place to grab a sweet snack or dessert.

Da
Review №89

Love the one half off Malted Choc Milkshake pricing between 2 & 4 pm daily!!!

An
Review №90

Typically not a bad location but last time i ordered a royal blizzard they forgot to put the filing in it.

Na
Review №91

Soft serve. Yummy.

Wi
Review №92

Quick service and prices are reasonable would go back.

Je
Review №93

Good need to help my friend with bags

Jo
Review №94

Our Dairy Queen is always ready to serve and the staff, friendly.

Ge
Review №95

Overpriced!! Small blizzard $4.59!! Never going back, you can go to Malleys or North Coast Custard and get real ice cream for a better price, ridiculous and disappointing!

An
Review №96

Anytime you go into Dairy Queen the girls are always wonderful

Sh
Review №97

Drive thru service was great! Twist cones were awesome ♡♡♡

Ch
Review №98

Got what I wanted in a timely fashion, it was hot, I got ice cream, whats not to like.

Br
Review №99

Cheap sticks

Br
Review №100

Nice place very friendly people ! Enjoy!😊

Information
38 Photos
100 Comments
4.2 Rating
  • Address:16803 Detroit Ave, Lakewood, OH 44107, United States
  • Site:http://dairyqueen.com/
  • Phone:+1 216-521-7763
Categories
  • Ice cream shop
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:12–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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