user
Baskin-Robbins
5455 Del Amo Blvd, Lakewood, CA 90712, United States
Appearance
Baskin-Robbins
Comments
Pa
Review №1

I went in looking for apple pie ice cream that I read was coming back. I came too soon although I Did find blackberry/ hibiscus! Scrumptious. I paired it with rocky road in a pint cup and I was set! ❤❤ 31 flavors!

LL
Review №2

Clean store.Efficient service

D.
Review №3

Always a good experience here for my family and I. Service is attentive and quick.This is our favorite spot to grab a quick dessert.

Pa
Review №4

The girls that worked here were very nice and did a wonderful job of serving my father and i. it was very fast service ! i will be coming back to this location more! (:

Ki
Review №5

Pretty good!

Jo
Review №6

I went to BR (Del Amo and Bellflower in Lakewood, CA) for a three scoop sundae. This is what I was given. The girl was young and new. The guy that was training her told her to use the sundae scoop which turned out to be about half the size of the normal scoop. Either they have changed things or he was ripping me off. Of all of the times that we have been there they have not used a small scoop that looked like it is the one that they use for children. Also they only put about one tablespoon of hot fudge on it. I asked them to put more and he said that it would be extra. I do not know if this has happened because of the $15.00 per hour wage but one thing for sure is that I will never go there again. My wife refused to buy anything for her. The cost of this was $6.99. I do know that I will never go to that one again. If I could I would post a picture of it. Do not waste your money because they have changed.

tk
Review №7

Went to this location 30 minutes before closing. They had already began to put stuff away. Hot fudge was cold. I can’t even begin to tell you how rude this lady was. Kind of a heavyset Hispanic girl with a few tattoos. She was complaining about how far she had to drive home. She got absolutely everything wrong. I told her what I wanted several times. And still continue to get everything wrong which just made her more angry. Very poor customer service. She told me that the owner of the store told her to put everything away 30 minutes before closing. Closing time is 10 o’clock which means you do not put stuff away until 10 o’clock. That’s when you start putting things away. I could go into detail step-by-step of the whole ordeal but I t’s not worth my breath. Will never go here again I am going to tell everybody in the city of Lakewood not to go there from counsel man to residence

Jo
Review №8

Love this place! $1.70 scoops on the 31st. Happy Halloween!

Li
Review №9

3/31/2020Unfortunately, the Baskin Robbins special on the 31st (1.70 per scoop) of each month is not being apply at this store today. They claim its bcz of the SOCIAL DISTANCE RULE. Smh. So sad. I guess I will continue to keep my distance from now on. Terrible way to treat your customers during this sad time in the world. 😣😣😣😣

Ju
Review №10

The girls that work here are nice. The really heavy set girl complains a lot if you walk in 10 minutes before closing. The boys throw out ingredients before closing. Make sure you get there at least 30 minutes before closing, any time after that and the full menu is not offered or the people complain. The ice cream itself is great. Cant go wrong there. Franchises are a tricky thing.

Es
Review №11

Apparently dining room closes at 9:30pm even though the store sign reads 10pm. My brother asked to use one of the extra chairs at 9:20 and was told no because they are going to close soon. I didn’t spend almost $30 on ice cream to be treated so rudely.

db
Review №12

Luv me some baskin Robbins

Xx
Review №13

GREAT CUSTOMER SERVICE IVE HAVE EVER HAD THE GIRLS ARE FANTASTIC SUPER HELPFUL AND CHEERY AND NICE. THE ICECREAM IS DELICIOUS AND SO MANY FLAVOR TO CHOOSE FROM. WE WALKED IN A LITTLE AFTER CLOSING AND THEY LET US IN TO GRAB A CAKE AND A COUPLE SCOOPS. AMAZING WORKERS

Pa
Review №14

I treated my pastors kids (four) here to ice cream.Great all around!

Ch
Review №15

Its a great place for good icecream

Ed
Review №16

Classic Americana ice cream parlor. Too bad they closed the one near me; no worries Ill travel to get my sweet tooth.

Tr
Review №17

Excellent service, would gladly visit again soon!

DL
Review №18

Pricy

Ro
Review №19

I went to baskin robbins and i always get the samething and the young guy i think he said he name is Roman. He is always friendly and helpful he always know what i want best customer service ever love it 7/10

Ji
Review №20

This was a great experience today. The two young men working that helped us today were just awesome. Their names were Fawad and Laith. We walked in and we needed a birthday cake and they were right on the job. The young man Laith got a strawberry cake from the refrigerator with white frosting on it and put our Sons name on it with such awesome handwriting skills. We recommend this Baskin Robbins to everybody in the whole world !!!

Ro
Review №21

Good customer service

Re
Review №22

Friendly staff and excellent ice cream!

Se
Review №23

The employee there called my teen blind for asking a price ....sorry for BR! U got the rudest employee on earth. Wouldn’t let her get ice cream from there ever again...

Ka
Review №24

Could use a little updating to make the dining area more inviting

Vi
Review №25

Good ice cream. The restaurant was dirty inside.

jo
Review №26

Good ice cream but weird area

Mo
Review №27

Was good service....but....it smelled really bad because of old dirty towels from keeping the rain out...hello..it wasnt rain in anymore. Too lazy throw out the towels.

Ma
Review №28

It Gives Me The Best Feeling On The World

Re
Review №29

Make sure you are logged in into your account before ordering

Ch
Review №30

Great employees with fantastic customer service

Fr
Review №31

Good ice cream ❣️

Ja
Review №32

Great service and great ice cream

sh
Review №33

Their ice cream is so rich and creamy!

Pa
Review №34

Friendly fast service, love the ice cream cake

Ca
Review №35

Didnt have what we wanted

Ha
Review №36

Kids love it and so do I

ha
Review №37

Sour short tempered attitude from employee, walked out, felt insulted, will never return

Ma
Review №38

The scooper dont give you enough ice cream for the price

Ca
Review №39

Small and somewhat hidden, so its not as crowded as ones in large shopping centers.

Ma
Review №40

Not happy with the customer service new owners I wont go there again

Th
Review №41

Got 3 cups for $4.50 total because its some special event lol

Ka
Review №42

I love the ice cream

Wi
Review №43

Nice staff and service

Wi
Review №44

Good as I remembered it

St
Review №45

Service by a young kid who has no service skills and no respect for his customers. Going to Thrifty for ice cream :(

Li
Review №46

Its the same since I was a kid mp

Al
Review №47

Great place

Sh
Review №48

Im glad it stays open late

Lo
Review №49

Love this place

Dy
Review №50

Friendliest workers ever!!!

Mr
Review №51

Good

Da
Review №52

Greasy customer service!

Ro
Review №53

Good cream

Sh
Review №54

Awesome

Ba
Review №55

Very rude

Ed
Review №56

Baseballnut

Va
Review №57

Fav

Re
Review №58

Yummy

sp
Review №59

YUM YUM

Ma
Review №60

Delicious ice cream The love potion my favorite.

An
Review №61

No air conditioning was hot. Inside and it was 3pm

Th
Review №62

Work each

Fl
Review №63

😋😋😄

Information
29 Photos
63 Comments
4.3 Rating
  • Address:5455 Del Amo Blvd, Lakewood, CA 90712, United States
  • Site:https://baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 562-867-9579
Categories
  • Ice cream shop
  • Cake shop
  • Dessert shop
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations