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CrackedMyPhone Cell Phone and Computer Repair
5519 South St, Lakewood, CA 90713, United States
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CrackedMyPhone Cell Phone and Computer Repair
Comments
Iv
Review №1

Very responsive. I went in because my phone got hit by a baseball and completely cracked the screen and bent the phone. I called yesterday to ask if I could bring it in today. They agreed. They ordered a new screen and LCD for me and even updated me when the parts had arrived. It was promised in 2 hours and it was done in 1. Very friendly, good pricing. Highly recommend to anyone who needs service dont to their phone. Thank you so much!

Sl
Review №2

Needed to find a place quick to fix an issue with my phone camera not focusing correctly (due to a previous cracked camera lens that I repaired myself). I would recommend going here, Edgar was able to help me out in 15-20 minutes before the place closed. Simple, quick, kind and very informative! Thanks!!

Ka
Review №3

The back case of my samsung note 9 was cracked. this place had a phone case replacement readily available for me & the guy who helped me replaced my case in less than 20 min. plus at a great price, now i have somewhere to go if i need my phone fixed. thanks a lot!

Ro
Review №4

This place has been foxing my best down phones for years.....from cameras, to screens, to internal battery replacement. They use genuine parts. No knock offs. My go to!

Ce
Review №5

Good prices and great customer service. These girls go out of their way to help you. I would recommend everyone I know to go here for any phone repairs. Really, life savers! Thanks ladies and keep up the good work

Da
Review №6

This place was amazing! I had issues with the back light, and cracked my glass screen on my iPad 12.9 in. second generation. It looks brand new great customer service and they called me when I was finished. I was skeptical because this is the first time ever going to a place like this but I recommend it to everybody. You can do your research but do you wanna save time go here because I do the same and research many other locations and found this to be the combination of good prices and great customer service.

Br
Review №7

I took my note 10 screen was cracked and they left it like new ! So pleased with the costumer service! And very affordable prices

Pu
Review №8

Great place, nice people, reasonably price. Will recommend this place.

Ev
Review №9

I went to go get my phone screen fixed. $140 waste of money. My phone kept glitching so bad. I had to get the entire phone replaced entirely. Phone entirely ruined because of this place.

P
Review №10

I got great reviews from friends that hat a iPhone 8 repaired for 50 dollars. And for a Motorola Android phone cost 100.

Jo
Review №11

EDGAR is an excellent tech and has helped me a few times with 3 different cell phones. I have received great service and the prices are fair for the excellent attention to detail.I will also refer my friends and family members to Cracked My cell phone!Thank you!! 👍 ☺️

Al
Review №12

This place is horrible..I brought my newer iphone in to have the charging port repaired a year ago and after getting the phone back, anyone who called me or i called had a very hard time hearing me and this went on for a while thinking it was my phone. I brought the phone back to have it repaired and my screen replaced, he replaced the incorrect speaker and he blamed me upon returning to fix it again. He was very rude, and he never wears a mask while working in his shop or in front of customers. I will never be returning here and telling everyone i know to avoid the place.

ce
Review №13

I been hear acouple of times for repair as well of my familys repair. Most horrible services very unprofessional. They did make the order for my screen for a day plus 3 additional days so they didnt make the order until 4 day later. We had to call them to find out they didnt even made the order as didnt even now when they get nor when I get it back. I post to get it 4 day after I give it to them. Just called them today now they maybe total sence I drop it off 8 day I might get it back. They never said sorry for your inconvenience or hey because of what have happened a discount nothing.

Ka
Review №14

The guy had our cell phone screen replaced in 30 minutes. Nice service.

An
Review №15

While studying at Starbucks yesterday, My iPhone fell down. Its screen were broken into pieces. I did not want to spend money buying a new phone. My brother suggested me to go to this place. When first he said that I will just have to pay $40.00, I did not believe it. I went there today and the guy who was at front desk was super nice. I had just told him to fix my screen. When I went there to pick my. phone after half an hour, my phone was all set to use with screen protector. This guys need a huge shout out for the great service. THANK YOU!!!!!!! :)) This place made my day.

Dw
Review №16

Fixed up a galaxy 7 for me with new glass on the front and back! Only took a couple of hours and we promptly got a call letting us know when to pick it up. Replaced our battery as well, but time will tell how much better it performs.

Un
Review №17

I called several places and was quoted $250.I decided to bring my phone here because of the reviews. However when I was called to pick up my phone I was informed that I would be charged $279. Unless I paid cash!That policy should of been explained beforehand. I also explained that Costco was reimbursing me for the repair so I would of been out of pocket my own money. Feckless human being.So went to a second place the repair tech noted that adhesive was placed on my antenna and a have a missing screw.

Ly
Review №18

Very nice man whom I spoke to on the phone to repair glass on my cracked camera. Did it in about 15 min quick and easy with very competitive pricing. Good job.

Ja
Review №19

Put a deposit of $40 on card out of 110 which is reasonable. Came back the next day to drop my phone off and had class past closing, but he stayed open so I can pick it up. When I did I almost paid an extra $6 dollars, but reminded me thats only when paying in card when he didnt have to. Overall great experience and my phone looks good as new.

Ca
Review №20

We brought in 3 phones and batteries to be replaced. They were very quick and efficient, unlike the batteries I brought in. They were kind enough to sell me new batteries and didnt charge me a second time to replace them. Im going back today for a 4th phone. These gentlemen are so nice and courteous. Edgar (I think thats his name) was wonderful to us. Thank!!

Pa
Review №21

Such great service. Came in 15 minutes before they closed and they were able to replace my phone screen quickly (and with a smile)... great pricing and no strings attached. Friendly and quick service.

Ja
Review №22

They are the best. Great service.

Du
Review №23

Had my sons iphone 5c screen repaired for $43 dollars in 40 minutes. Was happy with that so decided to take my sons laptop in because it was running slow. Before they even looked at it or did any diagnostics they asked if there were any files he wanted to keep because they wanted to wipe it and reload everything. Sorry. Thats what people who dont know what theyre doing or are too lazy to apply their minds to something do. Sure. It will fix the problem but then I spend a lot of money to have them do that, then repurchase MS Office and time to reconfigure everything (mail, home network, printers, cloud storage, etc...). No thanks. I was looking for a capable person to run some diagnostics before coming to that conclusion.

Co
Review №24

Very quick service and great customer support. Best phone repair shop in the world!

Ap
Review №25

Ive been here a couple of times to get my daughters iphone and my cell phone repaired. Nothing short of Top Notch expertise and Professional service from these guys. They are awesome! Dont go anywhere else to get your mobile devices repaired. A+

Ji
Review №26

Why buy a new phone for a cracked screen or other hardware issues? Just go to Cracked MyPhone! They have the best prices and quick service. The owner is really friendly and was upfront about everything. I brought my phone in for a broken power button which was fixed quickly and with no hassle. Then the button broke a couple of days later and he replaced it with no additional charge. They made me coffee too which was good and I got to pet the dog :)Now if they only did oil changes too!

Da
Review №27

Good service had the screen of my Apple Watch fixed. I was glad they could fix it, will definitely use them again if necessary.

ke
Review №28

Great place .. fast service the man who worked on my phone was very knowledgeable and kind ... thank you

St
Review №29

Service was fast. 20 minutes to repair Iphone cracked screen.

Su
Review №30

My One Plus phone suffered a very bad drop, came into the store, showed them the phone and got my phone in ONE DAY, repaired perfectly. Thank you!! Good service and efficient work!!

Mi
Review №31

Tony, Christian & Edgar all told me they were the best...they were 🤪our Basecamp A.D. dropped her iPhone & broke her screen so I hustled over to the store & these guys made it happen. Actually Edgar said about an hour, Christian then came up front said he could get to it now & it would be 15-20 minutes. While I was waiting there was a steady stream of people coming in & they were leaving stuff for all kinds of jobs. Then Christian came in & they were all laughing have a good time & getting their work done & out, it’s nice to see people who enjoy what they do. So bring your broken iPhones, laptops etc. great crew here. Congrats & thanks guys ! 👍

Am
Review №32

I really like their customer service nice place very helpful keep up the good work

Me
Review №33

I just came up there & the young man was very nice & helpful and honest!! My phone is looking like I just bought it!! I recommend to anyone!! Thank you guys so much!! I tried calling earlier to tell them Im very happy. This is Tyra btw, thanks again guys!!

st
Review №34

They make promises they cant keep. Then when you complain, they hang up in your face. They basically didnt know how to fix my computer and tried to still charge me, giving it back broken. They they tried to scam me out of my money.

ca
Review №35

They are reasonable plus a 30 day warranty In fact im going to take my other phone tomorrow

Ty
Review №36

This place is quick I just dont like the price

ma
Review №37

Quick fix for my broken camera glass and only took about 10 minutes. Price was fair and a lot cheaper than other places Ive checked. Will definitely go back again if I need phone repairs.

Ju
Review №38

Great job with all the services! Prices are good and they are super nice and honest

Cy
Review №39

Fast and great service at a low price!

Ma
Review №40

He repaired my screen in 20 minutes. Reasonable prices.

Li
Review №41

Edgar was the best and made sure my phone would work!!!

Ar
Review №42

Have fixed my screen multiple times as well as my screen side camera. Always do a good and speedy job, would recommend to anyone for any electronic repairs!

J
Review №43

So far so good they changed my screen 6 months ago no complaints. I didnt shop around to compare prices but I guess anywhere you go its gonna cost you a fortune.

Ma
Review №44

Completely messed up the touch screen its un responsive

Li
Review №45

Great customer service!! Fast and friendly. Thanks Edgar!!

Ra
Review №46

Always good, always knowledgeable. I trust him.

Bo
Review №47

This is the best phone,laptop,and screen fixing store there is.I highly recommend Cracked my phone anyday.

Ir
Review №48

My kids always break there phone! they are fast and efficient!

Al
Review №49

Nice place, I felt comfortable with the workers, and they are very professional and know what they are talking about.

Sv
Review №50

Not only do they repair phones, but they were able to restore our MacBook from a crash! Thanks guys!

Ch
Review №51

Great prices and good custumer service !

Jo
Review №52

Definitely recommend to anyone who needs iphone repair. Top quality service.

Pa
Review №53

Amazing work with fast turnaround time!

Ch
Review №54

Very quick and friendly ltservice.

Do
Review №55

On time and good quality.

BA
Review №56

Very skilled

Ma
Review №57

I spoke to a guy yesterday about broken LCD of my S Note5, he said $200 for it, so I left and went to another cp repair shop inside Lakewood mall and they charge me $180, I save $20 !!!!

va
Review №58

My laptop stopped working and I didn’t know why so I thought I might bring it into these guys to have them fix it since they had already worked on my phone twice it was $1000 MacBook air and it just had a bad power supply which we replaced or $70 and the computer was working thank you

Ke
Review №59

Great place

Su
Review №60

Great service!!!

Gh
Review №61

Good service

Ca
Review №62

Pricey

Information
100 Photos
62 Comments
4.4 Rating
  • Address:5519 South St, Lakewood, CA 90713, United States
  • Site:http://crackedmyphone.com/
  • Phone:+1 562-502-7760
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Computer store
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–5PM
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