I understand asking customers if they need help but when I get asked what feels like 20 times it is annoying. I like to shop in peace and not be asked multiple times if I need something. Also can feel like they are following you around and watching everything you do. I will never go back to this store. If you like being asked if you need something every 5 minutes this is your kinda of store!
The Managers at this location do not even honor the Bath & Body Works exchange policy. I used to be a Manager for BBW. Theyre supposed to exchange the product for a like item (for example, FFM for a FFM, body cream for a body cream, etc.) if the customer decides they are not satisfied with the fragrance they picked. It is stated on the BBW website under the return/exchange policy. They refused to exchange my FFM because it was an old fragrance & refused to exchange my diamond mist without a reason.
Ebony was awesome! She forever changed the way I pick out fragrances. She showed my Daughter and I how to mix scents to create our very own signature smells. I have never had anyone else do that!! Thanks Ebony! Youre the best!!
Love this place the workers are always so friendly
Very helpful sales person. Help me find a new product I was looking for. Easy in and out shopping.
They have lovely scents and fragrance. I have been buying from them for years.
Great customer service ❤️ found all I was looking for easily 😊
So the costumer service is always great. I came looking for my fav. Body lotion from Inspire (Aromatherapy Lavander) but its discontinued. Im sad they cant bring it back. 5 stars if they bring it!
Friendly and helpful. Good variety of merchandise.
Love this place always has what I want!
The people there are always super friendly I feel so welcome every time I go there. They always help me out with any questions or any products Im not understanding. Very friendly place to go.
Store was great. Most employees were great. Mgmt employees not so much
The lady today was very nice and assisted me with all my needs.
Helpful staff, lovely store
Came in here today with my Mom. The employees were so nice.
I shop here frequently and the staff is always very nice and they go above and beyond to make sure you find what you like without pressure of the sale.
When I went there this store had a very friendly and knowledgeable staff and they had a bunch of different discounts available on various things. Will definitely go back.
Very nice and helpful employees
Great prices and awesome customer service. I bought candles for Christmas Season and the prices were incredible. I bought also some presents for my family and this store had great discounts
Please bring back real perfume, bubble bath & Aromatherapy hair care.
I love the lay out of the store, its so easy to get around. See the new scents, and find what youre looking for. The workers are friendly and helpful. Just like the always are at bath and body. Youre almost guaranteed to leave with a smile and with what you were looking for, or something equally amazing
Always smell so beautiful in there. Love the discounts and promotions offered this time of year. Makes it easy to get a lot of gifts for the holidays anyone on your list
They were so nice and helpful 😊 Ill be back
UPDATE YOUR CLOSING HOURS !!! Drove one hour to find out they close at 6. Unbelievable
This spot has my absolute favorite candle! Mahogany teakwood is the best - whether high intensity or regular, will leave your house smelling fantastic and fresh! The stress lotion is legit and smells spectacular, a must need if youre feeling stressed!
I really love this place! I just wish they Would send the coupons in the mail instead of email. Im old school. Lol They have some of the best hand aoaps! Body creams, shower gels youll ever smell ladies!! Love this store so much!!!! Go now! They are open in Belmar!!! Whoooot whooot!!
I visited this location around the holidays looking for specific gifts for my Mom and friends~ The staff were very quick to help me with what I wanted to find and looked in the back for a particular scented candle I wanted to get for my Mom when the shelves didnt have it. Thank you so much for your service, you have a lovely store!
Great costumer service
Is it just me or the way prices work at bath and body works mysterious? There always seems to be a sale it its almost every OS 50% off. Ah well its a great place for candles. As a man however bodywash and the sort should come from a more masculine place... like home depot of the lumber yard. But the candles are awesome.
Linnea is friendly and shows great customer service. She greeted every customer personally and was super sweet. She seemed to be the only employee there when I was in and it didn’t effect her at all. The store was also well stocked, clean, and organized. Great job!
Best location in the area
Nice place with nice people! The scents are so amazing! They have everything from candles to car scents. Everyone is friendly and very helpful. They do their best to help you decide what u want and need.
$5 for $23 on hand soaps with $10 dollar coupon brings it to $40 dollar. All the latest smells for fail love em. Get this deal
Nice location & has a great assortment of body sprays, lotions, & candles! Staff is really attentive!
My mom and I went to bath & body works today and I think miranda was the girl taking care of us she was so nice and helpful she kept checking up on us making sure we were finding everything we needed she answered some of my questions really nice girl!!! Keep up the wonderful work..
Greeted the second we walked in the door + Fast checkout. 👍
The sales staff are very polite. and usually asked if I need any help. I do appreciate they let me be when I tell them no.
Today my sister and I went into Bath and Body Works. As soon as we walked in, we were barely greeted. The lady at the front stared at us the entire time and followed us around everywhere we went. This made our shopping experience very uncomfortable. I’m not sure if it was because we are young and Hispanic, but we felt discriminated against. There was another white couple in the store, and we noticed that both workers were very nice, offered help, and even made conversation with them. We were never offered any help. We left without buying anything.
They have the cutest little gift bag sets in a lot of scents so you can get a lot and they can still be unique.Also, I got a candle for a man that smelled like smores....that was a big hit. I almost kept it.
Great friendly people with great service
Friendly and great service
Ysy! Got all my aromatherapy products on sale today!
I notice the mists really dry my skin out and when I put the lotion on my dry hands it burns very bad. Please switch to something more oil based than alcohol based.
The lady was very sweet and I love the products, and sales.
Great staff and clean found what I wanted and got out the door quickly
Great service, and a great selection! The workers there are so excoted about what they sell and make good recommendations.
Very nice people, wonderful smells, and very cute tables of themes, great sales too!
Lots of smelly stuff. I know that is what you are there for but after awhile it all mixes together and cant smell the individual options. Awesome soap that doesnt dry out your hands.
Great store with lots of options and deals that will satisfy almost everyone! Staff was great!
Love the body creams, esp when there is a sale!
They got the sniff-sniff juices all the ladies covet! Plus sniff-sniff candles in case you got her the juice last time. Cross off your whole arbor day shopping list in one go!
Great staff and excellent sales! My girls are SO smelling good!
This is awesome place for all my body needs...😊
Hours are messed up online. Then there even posted wrong on their sign. Open at 11:00 not 10:00.
Love this store always a good experience
I love everything about this place! The sales staff is amazing!
I like what I bought, but I didnt like that they have items on the floor they wouldnt sell even though they had a price tag... Those we cant sell until Friday... Um. Alright. Company policies. I get it. Make you go back for more another time, but thats not how I am. But I guess thats how most are...?
Fun store always has a good variety of wonderful scents.
Okay so I cant be in this store long because Im sensitive to smells, but its a good place. Nice products
Please make a perfume for Fiji White Sands and Tiki Beach thank you
Awsome awsome awesome staff they take care of you asap i love this store.
Theyre always so helpful!
This location seems smaller than the one at Colorado Mills, and I dont think it has as much selection. Its nice and bright, though, and easy to get to in Belmar, and the staff is always super friendly and helpful!
Had a very big sale going on and staff was amazing.
The employees are so helpful and really know what theyre doing.
Great place ! Every one was very nice and helpful
Too expensive for my taste
Great staff!!
Always smells so good.
They do have an awesome selection/variety BUT I would strongly suggest waiting for a sale or for a good coupon as $13.00 is insane for one bottle of soap!
Good Customer Service
Always good service
Associates were very helpful!
Always have some kind of deal
I allways go I love it
Greatocation and all you need.
Either short staffed or not a care in the world by the ones working.
Customer service here is 2nd to none. The ladies go above and beyond to help their customers.
Love when everything is on sale.
Fast, and efficient with returns!
Directions were accurate.
Could be better atmosphere
Lovely candle scents
Great staff
Love them
Great sales
Nice shop.
Not impressed.
Love this store
Smaller location but friendly staff.
Needs new fragrances
I love this place!!!!
50% Off 😁😁
Huge sale!
Love it!!
Staff friendly
Friendly
Very kind