user
Schumacher Chevrolet of North Palm Beach
3720 Northlake Blvd Suite A, Lake Park, FL 33403, United States
Appearance
Schumacher Chevrolet of North Palm Beach
Comments
It
Review №1

Chris Silva and Alex Castro the two crazy ones lol. They were so amazing. My first time at a dealership and I walked away happy. I wish my monthly payments could be lower but other than that I am in love with my car. Those two associates are the best ones I’ve encountered.

Jo
Review №2

Mo from the beginning helped me get into the right truck I wouldn’t recommend anyone else or any other dealer Alex in financing also did magic which is hard to find nowadays The teamwork excellent together to get me approved and into the right track again thank you Schumacher Chevrolet in North Palm.

Pa
Review №3

Mo, thank you for great and quick service when I called and asked if he had a truck . He got the truck to the dealership the very next day. Very nice a polite. Great service!!

Jo
Review №4

Chase Bond is the one to come see! He definitely made sure that I felt comfortable throughout the whole process and gave me a great experience all the way around! Sammy offered me options and made sure I was satisfied with my financing. Overall wonderful experience!

Ma
Review №5

Cesar Ciceron was a really nice sales person, incredibly focus on what we really want and need in the car. The Blazer that we bought with him is amazing...he handle everything really well. Highly recommend super fast and no pressure sales man. For sure next time we will come back with him. 10/10

gr
Review №6

Not a great experience with Justin in the service department. This is where you go to buy a $60,000 vehicle. When its two weeks old and starts acting up you get told that they wont help you. Just drop it off. No loaner. No help at all. Just a sales associate with a self absorbed smirk. You could honestly tell that he didnt care if you left it for repairs with no time-line estimation or drove it off a cliff. Not a great experience.

Ji
Review №7

Mo was awesome. Very positive person and it makes for a great sales experience.

so
Review №8

Mo, has delivered again for the Cedeno family with the new Jetta, and to customer service!!! Recommend

ev
Review №9

Mo was great. Great service

Al
Review №10

I recently went in on a Saturday and dealt with Art Brown. He was super accommodating and I was in and out of there within the hour for my oil change. Thanks guys!

Th
Review №11

Yousef got me taken care of. First class. Highly recommend

St
Review №12

To whom this may concern: my name is Steve Francois and I dropped my vehicle off at your north lake location between 9:30 & 10am on 11/18/19. My truck dat in the exact same spot that I left it in when I picked it up on 11/19/19 at approximately 1pm in touched. All I needed was an ignition switch reprogramming which takes 12 minutes. I installed a new switch at work which is Goodyear tire and rubber 532 North lake blvd I am a B level technician and have been working here since 2011 which I told your svc writer Nicholas J . Jensen

Mi
Review №13

Great experience from start to finish. Mo is the man to see!!!

WA
Review №14

Service Department is exceptional! Nick helped me with a warranty issue on my Colorado ZR2. He was super on top of things, communicated through the process and my truck was ready before promised. Thank you Schumacher Chevrolt Service for a great customer service experience!

Me
Review №15

Fantastic customer service! Got an amazing deal on a new camaro and didn’t stay all day like a regular dealership would have you. Special shout out to Mike Babin (sales) and Alex Castro (finance) for excellent service, for helping me after the sale and so much more. I would recommend to buy your next Chevy here!

As
Review №16

My husband and I bought a truck last night. It felt like we blinked and were driving home. We were very happy with our sales rep, Moe. He was straight forward and honest. He took us to the back, and showed us our gem that wasnt on the floor yet. He knew the inventory and had a feeling this is the truck we were looking for. He was right!!- First Mate AshleyMy Islands Adventure charter with Captain Tim Hoban

ga
Review №17

Thank you Mo for the great service

Sh
Review №18

No better place to buy a car! We bought a Buick Regal in January 2019 working together with Mike Sturm and Brian Wantz. These 2 guys went way above and beyond to make our process exceptional, getting the exact car we wanted and a great deal at that. Well, in June 2019 someone hit my new car (parked) and totalled it. So, we go back to Mike and Brian for a replacement car, they searched the whole US to find the car we wanted and got it for us within days. I cant express how much these guys have helped us, once again way above and beyond!!! I will refer everyone to them in the market for a car. This is true customer service at its best. Thank you to Mike and Brian!!!

At
Review №19

Purchased a pre-owned vehicle (BMW) right before New Years with Salesperson Zach Rogers. The whole buying experience was a BREEZE. Zach was professional, great customer service, excellent communication and overall I cannot recommend it enough! Thank you!

Ro
Review №20

Service manager Justin Blasko went absolutely out of his way to make sure I was taken care of ON NEW YEARS EVE!!I was blown away by his professionalism and attention to customer service.Please See Justin at Schumacher Chevrolet Northlake.He will get you right!!!!A++++

bm
Review №21

Just called to get an out-the-door price on a vehicle I am interested in buying. Whoever I talked to seemed to have zero motivation at all to sell me a vehicle. I asked for a price and told him I had gotten prices elsewhere as well, and was shopping around for the best deal. The guy said if I got other prices, then I know how much it would be. He refused to e-mail me a price for the vehicle I was interested in. He literally put no effort into selling me a vehicle.

Je
Review №22

I really appreciate Darcie Bennett for all her help. She is great at multitasking and getting things done. She got me in as soon as possible and out. The mechanics that worked on my 2020 Camero did a great job fixing all the problems. I just wish that they could of washed my car before I picked it up. But im just happy my car is fixed. Thank you Schumacher Chevrolet. What a great team!

Be
Review №23

Had a great experience buying a new truck from Ben S. And the Schumacher team. Very knowledgeable about the vehicles they are selling which unfortunately can be rare. The whole experience was so easy and fast I couldn’t ask for a better dealership. Will continue with them for service and new purchases without thinking twice. Thanks again.

Ry
Review №24

This is a great place, the people are amazing and the comershal when they say come and join the family is what you feel like you do. I had a bad experience at Roger Dean where they could not be bothered to speak with me. Mo and Alex at Schumacer sat and worked with me over the course of a week and a half. Were professional, and did an amazing job. I ended up with a 2020 chevy equinox that had been a loaner that I love :).I would 1000% recommend you come here and ask for Mo, and Alex good guys, great salesman and hard working.,

da
Review №25

Perry Payne was very decent and transparent to me and my mother while purchasing a certified pre owned chevy truck.

Sa
Review №26

Best experience at Schumacher & John was great!

De
Review №27

My wife and I brought our first family vehicle and first Chevy from Mike Castro and all I can say is WOW! The best customer service I’ve ever experienced at a dealership I’m just blown away! He goes and have went above and beyond to keep his word and get us in a Tahoe that we love. We don’t have the best credit and not $12k to put down on a 2021, but the amazing job Alex Castro did in the financing department made our dreams still come true on getting certified Chevy Tahoe! The Castro brothers!! Thank you! Also thank you Robbie Bratcher for helping us with installing our 2nd row tablet entertainment system as well! 11/10 stars in our book!!! I’ve been bragging to all my friends and family how amazing they are!But the service department needs some serious help.. that’s all I’m going to say on that note😤🥴

Ch
Review №28

Ben took care of me on my 2500 HD! Great deal and fantastic service. He answered all my questions and fully educated me on my new truck!

Ka
Review №29

I had the pleasure of dealing with Gray to purchase my new vehicle. He has a fantastic personality and is very knowledgeable about all the cars he showed me. I then dealt with Ricardo for the financial aspect of the transaction. Again, a very pleasant and knowledgeable gentleman. Ari also assisted me by providing refreshments!I must say that this dealership is full of friendly, competent people who believe strongly in customer service and customer satisfaction. I would HIGHLY RECOMMEND SCHUMACHER for your next purchase.Thanks everyone for making my car buying such a pleasure and for the great pricing!

Ha
Review №30

My husband and I just bought a 2019 Volkswagen. Mike in the used car sales was amazing! He wasn’t pushy at all and was very patient as we looked around. When it finally came to making a deal mike was very understanding and helped us get what we wanted. If you are going to buy a car I would highly recommend you ask for Mike!

Sa
Review №31

The appointment making process online was so easy and user friendly, there are more than one option to make the appointment and whichever one you choose it is easy and fast.As soon as I arrive for the appointment, I was quickly greeted by a service staff and escorted to my service writers office. Wilson the Service Writer was absolutely great, he was expeditious in acknowledging my service needs and promptly completed it. He was very professional, friendly, and courteous! I will definitely schedule all my service needs with Schumacher in the future.

La
Review №32

My sales representative Sammy Hernandez was absolutely wonderful. He was very thorough and clear in explaining the process. Sammy was very professional and treated me with the utmost respect. Sammy and Alex Castro made my car buying experience a wonderful experience. It was seamless. I will tell everyone I know that Schumacher is the place to go if youre looking to purchase a new or used vehicle.

Fa
Review №33

My husband I were very happy with this company and the experience we had yesterday while buying our car. From the moment we walked into the showroom we were greeted and helped by a few people. The process of test driving the car, doing all the paperwork and finalizing everything was smooth and professionally. They were really great with my bored and crazy three year old while we were there, gave her snacks and paper to draw on, that’s a big plus for me as a mom. I would recommend them to any of my friends of family.

Ja
Review №34

I brought my car in for a issue in October then still had a issue so brought it back in a few weeks later. I delt with Jesse the second time. I also dealt with him last year when my sunroof motor went out. All Iv got to say is Jesse is absolutely the greatest service advisor there. I never want to deal with anyone else other then him. He has wonderful customer service and truly is so easy to work with. I have a small toddler and it’s always tough for me going to places such as these with him. But Jesse goes over and beyond to make everything as simple as possible. He always keeps you up to date of your service status and if you call and leave a message he is very quick to return your call. I purchased my car from this dealership and will continue to bring it here for service but will only deal with Jesse.

Br
Review №35

We have purchased many cars throughout the years, and we’ve had good and bad experiences with car dealerships. We’d place the experience with Schumacher as one of our best. The salesperson, Gray, was exceptional. We are very particular about the cars we purchase and the price we pay. Gray was patient, helpful without being a obnoxious, and accommodating. Gray actually made the experience fun.Once we made our decision on the car we wanted, we were out the door with the keys to our new car in hand in a little over an hour.Steve in the business office was prepared and focused on getting the papers signed. It was not rushed, but rather professional and efficient.We will note that what brought us to the dealership was an experience we had with Schumacher’s service department in July, 2019. We’d purchased a car at another dealership and were in need of immediate service, and Schumacher was closer. Since we were out of town we had to make arrangements with Schumacher service by phone at closing time on the weekend.Wilson in the service department went above and beyond what we anticipated. He made sure we were kept informed, and he placed our concerns at ease. In addition, Wilson and his service techs caught an issue with our car that saved us a lot of hassle and money. With this good experience in mind, we thought it made sense to give Schumacher a try when we decided to purchase another car. It was a good move for us.

Ch
Review №36

I’d be doing a disservice if I didn’t tell people about 2 specific people in the service department. First is my service provider Wilson. The guy is professional, personable, courteous, quick and just an all around great guy. Second is Kevin in parts. Probably the most knowledgeable, professional, and honest guy I’ve worked with over my years of GM ownership. Keep it up boys!

Br
Review №37

Service department is great start to finish. Very organized system today especially considering the circumstances everyone is currently dealing with. Glad to see safe practices in place and friendly customer service! Very much appreciate their service.

Do
Review №38

Perry was great! Buying a car usually takes forever and we tend to dread the process, but Perry and the team at Schumacher made the experience as painless as possible. The dealerships is well kept and the coffee machine was a godsend! Thanks Schumacher crew! Love my new truck!

S
Review №39

I bought a certified pre-owned truck from here. 3 years later i have an external fuel leak costing $1,300 dollars in repairs. I have never heard of a vehicle within that time range having such a problem. I have had classic cars to cars 10 yrs old never with such problems. Currently looking at fords as my chevy is not what i thought it was. The body style is so thin it dents very easily with door dings.... Fixed 3 of them so far and now this b.s. not happy about my purchase and will never buy a chevy again. I can see this happening on other car lots but a corporate dealer its unacceptable. I absolutely hate this place, feel free to ask me anything at [email protected].

Te
Review №40

Tom had helped me throughout the whole process. I came from Tallahassee to purchase a vehicle. Was able to find a great vehicle for a great price. This was my first time buying a car on my own and was pleased with the outstanding service.

Kr
Review №41

Sammy Hernandez helped my purchase my 2018 Chevy Silverado. He was very friendly, courteous, and patient...best truck buying experience so far. He made the process as quick and seamless as possible. I feel 100% confident in saying I would recommend him as a salesperson to any of my friends or family, and certainly myself again in the future.Alex Castro in finance was great, he was friendly and made the process and quick and seamless as possible.Everyone I encountered was very professional and friendly, it made the entire truck buying experience a great one.

Po
Review №42

Nicholas Jensen was my service advisor and he was very respectful and helpful in getting our recall completed. The amount of time he said it would take to get the service done was right on the money.Would highly recommend this advisor!!!Nicholas Jensen was our Service Advisor and he was most helpful and respectful!! The amount of time he told us it would take to complete the recall was right on the money. Would recommend him highly!!!

Yu
Review №43

Best sales associate ever. Jeff was upfront with price and available rebates. I cant thank him enough for making this purchase experience so easy. I literally was in the dealership no more than 30 minutes on a Friday and they delivered the vehicle at my house on Monday as promised. No time wasted, no bullsh.....Ricardo the finance guy was very good too, no pressure from him. I will definitely come back for my next vehicle purchase. I recommend Schumacher .... Great job guys..

Wi
Review №44

This was my first car buying experience and let me tell you it was beyond spectacular and the service I received was so warm and friendly and above all honest and I really am forever grateful. Sam helped me and I couldn’t have asked for a better person then him to help me with this car buying experience. I’m so obsessed with my 2015 Buick Encore it’s a beautiful ride inside and out. I just want to say thank you thank you thank you!!! Folks, if you’re looking for a great used or brand new vehicle Schumacher Chevrolet of North Palm is the place to go!! I am beyond happy and cannot say thank you enough! 😊

Ja
Review №45

Update: still the worst, again and again and again. Waited two hours to do a repair that they have already done four times in the past and they returned the truck to me with the same problem, not fixed, again. The worst, go anywhere else and save yourself time and stress.Had the worst service adviser. They gave me a new one after my first review. Now after my oil change two days ago I have a huge puddle of oil in the driveway. They didnt bother to tighten the oil filter. So now Im paying a real mechanic to put a new one in and I have to deal with the huge stain in my driveway.

bo
Review №46

As a customer for over 15 years, as usual, the service I recently received was excellent. My service rep, Jesse was tremendous. He got all the work done promptly, made sure everything was correct, and was incredibly helpful, courteous, and knowledgeable throughout the entire process. I have an older vehicle, (2004 GMC truck), and the work was done properly and corrected all my problems. Jesse also took the extra time and effort that is not found as often as it should be! Thanks Jesse, and thanks Schumacher for the professional and caring towards customers attitude your establishment continues to provide!

Ad
Review №47

Imagine going to pick up your NEW vehicle and being told “come back tomorrow, there’s a recall and we don’t have the parts” seriously??? BS. My time is valuable too. I’ve purchased many vehicles from Schumacher. They seem sincerely to not appreciate repeat customers or repeat business. Glad I didn’t rush down there New Year’s Eve when the called to say “come get the vehicle “

Or
Review №48

Awesome experience. Arrived at the appointment time and was greeted by a friendly employee. The place is well organized and signs are very helpful. Shortly after that I met Jesse, my service consultant. He was professional and very helpful. I highly recommend Schumacher service department.

Ro
Review №49

Mo our sales associate, Johan financing and Rob service took great care of us through the whole trade-in to purchasing transaction. The entire staff was professional and really listened to our auto needs and supported us with the help we needed to get into the right car! All the guys are great! I’d work with them again and took a bunch of cards to hand out to anyone that is in the market. The A+ service department shines with confidence that they get the job done! Thank you, Snowball

Ri
Review №50

I dropped my wife’s brand new Tahoe off for its first service appointment at this location, I was given the run around about the person I scheduled with not being there finally was given and adviser who didn’t care about the issues I was having. I had it in for a oil change, tires rotation, alignment, and the tv was having issues. All I received was an oil change. The truck was filthy when I got it back I had to walk behind the service building to retrieve my vehicle they didn’t even get it for me I’ve had better service at Kia then I did with this dealership I would never recommend anyone get their vehicle serviced at this location they don’t care for their customers at all.

Pa
Review №51

Not any good service specials for oil changes etc.

Sh
Review №52

The service was great. Nick who assisted me was very attentive and kind. Ernie who have me a ride in the shuttle back to my work place and picked me up after work when my car was ready was so nice. Great conversation during the ride. My vehicle was ready in a timely manner. And Nick followed up after to make sure everything was okay.

Ta
Review №53

I had called on Friday to the Service Department asking to speak to Wilson in regards to getting the brakes on my wifes Suburban looked at while she was out of town. Not only was he patient with all the questions I had about brakes, and the noises that they are making..he even scheduled me to come in on Saturday if I wanted. Got there Saturday, he explained the process of them doing some diagnostic and came back to me within the hour with my options. Overall, price was extremely competitive and the service that he, Wilson continues to provide is the reason why I continue to service my vehicles at this dealership. I never get the feeling that I am being hustled or forced into getting something done or bought. Wilson, by far is most professional and accommodating. Always communicates and keeps you posted on what is going on with your vehicle once your vehicle is dropped off to them. Wish that more dealerships offer this type of service since it is about 20 miles away, well worth it though! Ask for Wilson!

Ha
Review №54

Nick in the service department at Schumacher Chevrolet is THE guy to go see when you need service! He was slammed and still found time to update me on the status of my truck.

Mi
Review №55

Had a wonderful buying experience at Schumacher. Everything went very smoothly. The sales team was not pushy at all and I was able to get the car I was looking for at the price I wanted to pay.

Ja
Review №56

Very difficult to schedule an appointment! First I called and waited but all operators were busy. I opted to leave my phone number for a callback and that never happened! Three days later I tried again and still no one answered so I decided to go online to schedule. I asked to chat with a representative online. Someone responded But it was such a bad website it still took me nearly half an hour to book an appointment. When I arrived I was greeted very courteously by my representative Justin. He took very good care of me. However, I had brought my brand new car in because of squeaky brakes. They investigated and found nothing which was OK, but I was surprised when the car was returned to me and had not been washed. Even though there was no specific service performed other than diagnostic I thought it should have been washed . I had purchased the car at that location, Lake Park, and felt that good customer service should prevail. I was disappointed.

Je
Review №57

Great service. They take care of their customers. And Even offer complimentary shuttle service during your wait! (Which is especially great when you are from out of state and don’t know the area)

Sh
Review №58

Our salesperson Cesar was professional, polite and very helpful. Both Cesar and Brian, the manager, went out of their way to make sure that the experience was a good one. We also had positive interactions with the finance and the insurance departments. We love our new vehicle and would return to his dealership for any future car purchase.

Sa
Review №59

Wow what a wonderful place to get a new truck or car... everyone is so helpful and polite. They go the extra mile to do all they can to make sure you leave happy with your purchase!ThanksSchumacher Chevrolet

Ke
Review №60

They were absolutely amazing. It was the best experience I’ve had in many years dealing with cars.They done the best deal possible for us. I would like to give a special pat on the back to Moawiah Kala.Astounding young man bursting with passion. Never let this guy go.

Ga
Review №61

Jay has awesome customer service skills, was very prompt and professional. The customer lounge is very clean and comfortable.My vehicle was serviced promptly and documentation provided. Highly recommended.

Jo
Review №62

Walked into Schumacher today knowing the car and price I wanted to pay for an Equinox.Ended up with an upgraded package for a very good price. They greet u at the door. Mo was a great salesman. Everyone else was very professional. No games. Walked out with a new truck. Thanks for the great customer service.

Br
Review №63

My service adviser was not there for scheduled appointments (TWICE!!). They called and told me my truck was ready, so I returned my rental and patiently waited for my truck to be brought out, except they couldn’t find they keys or even the truck. After AN HOUR they finally realized it was still being worked on. No apologies. Nothing! I am STILL waiting on my truck to be fixed. What a waste of time. I just want my truck back so I can never deal with this joke of a service department ever again.

Do
Review №64

Outstanding Service at every level. Its always challenging when you have an unexpected mechanical vehicle failure, and its very nice to have a top Service site like Schumacher auto available to save the day, which they have done for me several times. No one is more on the ball than Jay, who diagnoses and corrects the vehicle rapidly and keeps you constantly informed and updated on the cost and the progress. I have been to dozens of service sites throughout the years, easily the best service around. The staff is extremely courteous and precise and make for an extremely pleasant experience. I wouldnt bring my vehicle anywhere else.

De
Review №65

We have purchased several vehicles from the Schumacher dealership and I am amazed every time how simple they make the transaction. The salesman that we find the most helpful, is Yousef. He is professional, not pushy. He always listens to what we are searching for and helps us find the best vehicle for our family. We always feel very comfortable at the dealership and will remain going there to purchase our vehicles.

Jo
Review №66

Very. Happy with my visit Monday Apr13,20, to have my car checked & oil change . Very appreciative with my meeting with Jesse Solari Service Advisor. Questions answered & great advice given . A real pleasure to work with him. - Jose Gabriel Santos

Vi
Review №67

The wait was a little long, but I can’t complain about the service. Everyone was courteous and very professional and made me feel very comfortable.Also I thought the price was reasonable. I will continue bringing my car there for service.

Jo
Review №68

My service rep Justin Blasko was very friendly, courteous and helpful. I greatly appreciate the time he spent explaining the issues with my car and helped me get it resolved. We will continue to use this dealership for all our repairs and future auto purchases. Thank You!

Sc
Review №69

Great experience with Justin Blasko. He is extremely knowledgeable and a pleasure to deal with. These guys fixed my truck in one day when other dealers couldnt figure it out. Highly recommended Justin.

Ja
Review №70

I just leased a vehicle from Schumacher on Northlake Blvd. for the second time. I had a great experience working with Zach Rogers, who went over things in great detail, found me the perfect vehicle, and made sure I got the price I wanted to pay. I will definitely be back when this lease is up, and I will recommend this location to all of my friends and family for their new vehicle needs.

Ta
Review №71

Excellent Customer Service! Everyone is so nice, down to earth and really cares about your needs. Everyone is also so knowledgeable about what car would best suit your needs and all the features included in each. We bought our car from Mike Castro, he is excellent and so very knowledgeable.

Mi
Review №72

I was very disappointed in the service received and final outcome of cost and completion of my vehicle. I felt the interest in making me comfortable, feel like a valued customer or even have any satisfaction was not a priority for your team. Extremely disappointing after purchasing my vehicle and servicing it many times there. Really poor.

Mi
Review №73

Ive come to the dealership twice and received excellent service from Nick. He was very honest, knowledgeable and responsive. He promised to have the truck ready but Wednesday and it was ready by Tuesday. I had to get something fixed under warranty and they didnt have a problem making that happen. They also have a shuttle service that took me to work and when my truck was ready, they came to pick me up. I highly recommend this dealership .

Pa
Review №74

Very satisfied with their customer service Schumacher stepped up and fixed two problems that I was unaware of my Suburban 2017 is running better than it ever has very satisfied. If it wasnt for their service writer Wilson making me aware of my problem I never would have known until it was too late stuck on the side of the road. Thanks again will always bring my Chevrolet to Schumacher.

Em
Review №75

No other place touches my cars. And no other service agent but Wilson. He was made my experience at Schumacher a really good one. He understands your budget and prioritize things that has to be done and schedules you for later items that can wait. He has never let me down.

li
Review №76

This is the best place to have your car serviced. Ray was very knowledgeable and helped me with my service contract to make sure I was maximizing it’s use. He also helped me decide what needed to be done for maintenance for my car. They offer so much in amenities- Shuttle service, coffee. Hot chocolate, snacks, bottled water, car wash and more. Thank you Schumacher Service Department. I’m coming back. You really spoil customers.

So
Review №77

The dealership as a whole leaves positive experience. From salesman Tom to advisor Nick to service supervisor Rob - timely in response, honest, keeps you updated and work done right the first time. It’s hard to find people who are dedicated and honest in the car business but certainly these guys are those of rare breed.

Sa
Review №78

We worked with Zach and Johan, they both made us feel like family! They took care of us, they genuinely cared about what we needed and what we wanted. They went above and beyond to make sure we were happy and drove away in what we wanted.They also both acknowledged and interacted with our children, which is so rare these days. The customer service was outstanding! Best purchase we’ve made!Thank you both so much for all of your help and thank you so much for working so hard to work us a deal we could afford!

Ri
Review №79

I called and scheduled an oil change and a engine diagnostic with the service desk. The associate that helped schedule me did not listen to my time availability and rushed to get me off of the phone. After taking time off of work to get my car serviced I arrived at the dealership 10 minutes before my appointment and waited 30 minutes after the given time I was scheduled to finally be seen. After telling the service writer my concerns about my vehicle he then proceeded to scan my vehicle with a cheap OBD 2 scanner (The ones that you can buy for $15 at a auto part store ) he then told me that I have an emissions problem then proceeded to erase the code . I told the associate that when I scheduled I scheduled for a full engine diagnostic he then replied that they are closing soon and I should reschedule for an earlier time. Two days after my appointment I received a text asking about customer service satisfaction I replied saying this same exact information and it’s been over two months and the company still has not reached out

Ry
Review №80

The entire team at Schumacher is first class. After buying dozens of vehicles, this was by far the easiest transaction. In and out very efficiently. Thank you Marcia for all your help!!!

Ry
Review №81

I never write reviews even if it is good service because I don’t want to jinx it...Bought a new GMC about six months back and from the sale to my second routine maintenance visit, it has been painless. Not that I haven’t had minor paperwork and new car adjustments, but Schumacher has made it easy and possibly exceeded all my expectations after thinking about it this far. Respectful, attentive, responsive!Happy Camper

Ty
Review №82

Steve Haglund was our sales representative. He was very professional, honest and personable. He made the whole process very painless and pleasant. We will definitely be returning again!Thanks Steve, you’re the best!!!

Cl
Review №83

I have been happily dealing with Schumacher since the 1970s. My latest experience was great. The Sales Manager, Finance person and my sales rep, Mo were great. I experienced no prolonged sales pitch or redirection. I advised what I wanted and they provided the vehicle at the price I could afford. I really enjoy Schumacher.

Ba
Review №84

Justin made the necessity of having work done a pleasure. He was very professional, courteous and kept me posted as time passed and the work was completed. Great job! Thank you

Ma
Review №85

Very good experience. Process took forever, but they were all amazing from reception to sales and financing. Reasonable, respectful, friendly. I didnt feel manipulated or taken advantage of, which is kind of what I was prepared for. There were no surprises with the numbers and they even beat my pre-approval rate on financing. I was impressed, for sure, especially since I wasnt buying a Chevy. Mike Castro, Martin, Ryan, the guys in finance--all very helpful.

Me
Review №86

Amazing service, everyone is really friendly ... I took my 5yo and 7yo with me to get an oil change.... and the kids were so entertained in the kids area, they have a large variety of complementary snacks and the coffee machine is pretty good too.There is no doubt I will always come here to get my car serviced.

Mi
Review №87

Our experience here was stellar! The guys were very patient with us and maintained a great attitude, even after keeping the place open over 3 hours past closing to get us in our new ride. They made the process smooth. Shout out to Perry Payne, Johan, and Jeff! Thank you guys, y’all are awesome.

Ga
Review №88

Schumacher in general and Dave in particular provide professional and courteous service to their customer.My experience with them over the past few days was very pleasant.Thank you Dave.Gary Willard

sa
Review №89

Always great experience at Schumacher. Tom is my service advisor and take cares of my truck every time I go. I recommend Schumacher lake park for car shopping and services

Ka
Review №90

My family purchased a car at Schumacher North Lake a few years ago. The salesman took his time to help us find the best car for our budget and preferences. As far as the service center goes: out of 5 stars, the service center deserves a 10! Outstanding turn around, maintenance and customer care.

Jo
Review №91

Have always received great service from Wilson and the entire service department! They consistently go the extra mile! Ran over something on I95, needed to be squeezed in around 4pm on a busy day and Wilson and the service crew (Noah- the technician) without hesitation fit me in... with a loner car to boot!! Thank you!! My one stop for service on my GMC!

Co
Review №92

Thanks to the great service from Justin at Schumacher in Lake Park. He was very helpful and professional. I brought my vehicle in for service and he was upfront and very helpful. He reviewed my account and determined that the service was completely covered under warranty.Thanks again! I will be back in the future and I will send other customers your way.

Te
Review №93

Schumacher went above and beyond to truly take the hassle out of my car-buying experience. Ryan, the manager, was extraordinarily helpful and made sure that I was a satisfied customer. Scott, my salesman, listened carefully to my needs and put me in the perfect vehicle. Both of them worked tirelessly with me to ensure that I drove the car that I wanted off the lot. I cannot give them enough praise. We are now a Schumacher family!

Ch
Review №94

This is the first visit after buying my first financed car a few months ago. I’ve had great service from everyone there. When I came to pick up my car I noticed 3-4 black spots on the side like it was side-swiped. I told Alissa that it definitely wasn’t there before and she agreed, saying she didn’t see it beforehand either and took the car back to see if they could remove it. She was great and did everything in her power to help. Thankfully they were able to get the black spots off but there is still a very small dent where there was black paint was.

Ed
Review №95

I brought my ZR one Corvette into Schumacher Chevrolet in Lake Park Florida today. My service advisor was Nick Jensen. He made my visit a great experience he was courteous and very professional. The work was done correctly and the car was delivered on time. Thanks Nick you did a great job I’ll be back. Thanks Ed Moore

ky
Review №96

Every time I go to service I get Nick as my advisor. He’s very knowledgeable and helpful. I’ve never had to wait extra time then what I’m told by him. Whenever I’ve needed a loaner car there’s one always ready and available. I have left him messages when I’ve called to make appointments and he always calls me back same day. Great experience at Schumacher every time I’ve brought my truck in thanks to Nick.

L.
Review №97

I’ve purchased 2 vehicles from Schumacher Chevrolet. Both times my experience was flawless and efficient, and I received outstanding service. In particular, sales associate Perry Payne was incredible. I’ve purchased many vehicles through the years and have dealt with many salesmen. Perry is a model of quality and efficiency. Thanks so much guys! Highly recommended!

Au
Review №98

Everyone is so friendly there. I didnt feel like I was being pushed into something I didnt want like so many other dealerships. Patrick F. found me the car of my dreams and made them a reality! I got a fair price and thats all you really hope for when buying a car. Overall a great experience. I will be a repeat customer.

Fr
Review №99

I stopped by this dealership the other day not intending to buy or lease a car. I had a meeting with Mo Kahala, to show me the latest addition to the GMC Acadia family. I feel in love with this powerful SUV immediately. Mo is an awesome young man, very professional, no pushy at all and he just listened to all my needs. We had a little misunderstanding but it was completely resolved. I also have to thanks Nick and Alex Castro. Thanks guys, very pleased with this experience.

Ta
Review №100

Wilson goes above and beyond to help alleviate the smallest of issues/problems. I had an appointment for Thursday and felt it was getting worse..pulled up on Tuesday at 2:30 Pm and he was receptive and accommodating. Felt welcomed and was satisfied with the turnaround time.

Information
60 Photos
100 Comments
4.8 Rating
  • Address:3720 Northlake Blvd Suite A, Lake Park, FL 33403, United States
  • Site:https://schumacherchevyfl.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 561-935-4563
Categories
  • Chevrolet dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:12–5PM
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations