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Orange County European Auto Service
23192 Verdugo Dr, Laguna Hills, CA 92653, United States
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Orange County European Auto Service
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Jo
Review №1

Have had Cristian work on my cars for years always reliable and keeps you up to date on what is happening with your car. Had him redo the head on our 328I BMW about 3 years ago and its still going strong. Also he has worked on my Ford truck and always been very trustworthy at a good price . I think he is working on my truck as a favor he specializes in German cars and other foreign cars.

Ju
Review №2

IChristian, he is an expert mechanic,one of nicest mechanic Ive ever seen in the past years.Their is a fault Airmatic suspension problem in my car, he even went out of his way to correct a problem from another mechanic had done incorrectly on my suspension compressor installation, he reinstall It at no additional cost.Excellent mechanic, great service at a reasonable price.Thank you again, Christian 😊

Jo
Review №3

Love the attention to detail and personalized customer service. Christian and his team go above and beyond. I trust them with my Porsche 911s and would recommend them to anyone with an import. Definitely 5-Stars.

Sa
Review №4

The ambiance is enchanting and the food is delicious! Im excited to visit So. Cal again in the near future, mostly so we can have another meal at The Orange County European Auto Service !

Am
Review №5

My dad brought me to Christian, everyone else quoted me super high prices and was telling me it would take days to fix my car, Christian not only fixed my car in one day, he was way under budget and I was so appreciative of the repairs he completed, that I gave him the extra money as a bonus for being such a remarkable and swell guy. My car has never run so good, its like a new car since Christian changed and belts and did several very important replacements...he will never cheat you, he is the nicest man I ever met and he is kind and sweet...his girlfriend is very fortunate...

Sa
Review №6

Found the man to fix it up right, and he is the best in the biz, the shop is always straight up, clean, honesty employees, and the owner himself Christian, well very humble and honest (which is rare these days). Been with him since day one and wouldnt go where else. Satisfaction Guaranteed👌👌👌

K
Review №7

These guys were great! They fit me in same day when all the other shops I called told me it would be 2 days before they could look at my car. They were friendly, explained all the issues clearly, and were not at all pushy. They even showed me smart-phone pictures of each of the problems, so I could see what they were talking about, which was a nice touch. I also really appreciated that they were honest about which repairs absolutely needed to be done that day, and which could wait. I ultimately decided not to put more money into un-necessary repairs and do all of the needed repairs (time for a new car), but I will be back as a customer next time I need repairs done.

Er
Review №8

Great service. Had my check engine light come on right before a 9 hours drive. They figured out the issue and gave me their estimate to compare rates when I got back home.

Er
Review №9

Christian has worked on my BMW 545i a few times and always does a great job at a great price. He is very authentic and you can trust him to always do the right thing. He specializes in BMWs as well and wouldnt take my car to anyone else

Br
Review №10

Do you avoid driving your luxury car or just cant enjoy it because you are constantly worried where to take your car for repair, can you trust them and will they do a good job? Well, I have & I cant say enough about this auto repair shop and the time, effort and impeccable job done by Christian the owner. I know this might seem like an ad but you know how hard it is to find the right mechanic and not feel like youve been raped when leaving. Christian and his staff were friendly, thorough, clean & did a great job. Everything was explained and upfront. If he did not explain it he showed me his concerns and suggestions. When I left the price was right, I felt the job was well done and had a piece of mind & didnt mind paying the bill. I brought in a Porsche for maintenance but while I was their I say two other clients treated just as well for their BMW & VW. I have found my new mechanic & thank the team for your service!

Ro
Review №11

I highly reccomend this shop to any euro car driver. Christian helped me fix my Bmw with a very manageable bill. I definitely will not being going to any other shop from now on.

Fa
Review №12

I took my Nissan 350z to have the clutch and Flywheel replaced and I couldnt be happier! Christian is a very friendly guy and is extremely honest. His staff is also very friendly and are eager to help. Thank you Christian and staff!

Ra
Review №13

I was at OC imports today 04/11/14 VERY disappointed, I will never go back to that place.“The owner” Christian had by far the most unprofessional snappy attitude and worse customer service ever, (Although he initially managed to sound different on the phone).I don’t believe this business will last long with this kind of behavior.I own 3 European cars and I rather give real professionals like Fletcher jones and Irvine BMW / Mini the extra buck for their excellent customer service than having some junkie snap at me.My guess? The guy is too high for his own good.

ma
Review №14

Simply fantastic. We took our car to the dealership first for a loud noise and when it was discovered that it was an exhaust problem, the dealership recommended orange county imports.I arrived 15 minutes before closing and quickly explained the problem. The dealership had already called ahead, so they pulled the car right in and had it fixed in less than 10 minutes. They were 1/100th of the price the dealer would have charged. The whole staff was friendly and I didnt feel like I was getting the stink eye for coming in so close to closing. Id come back again.

Li
Review №15

Comprehensive service, open and honest pricing, great communication, whats not to love?The wife brought our 7-year old mini cooper in for a thorough check up. We already knew the coolant tank was leaking and would need to be fixed (common issue in minis). The guys set out clearly each of the things that would need looking at in our quote including parts and labor costs.We were able to go home, and fix the smaller things ourselves (air filters, etc) just so that we had a sense of achievement. Some places would have been pissy about that, but they were not, instead they were rather encouraging.For the things we couldnt do (brake line flush, power steering, coolant tank) the guys fixed them all, on quote, in half a day,AND the heating had packed up since the initial quote, and they spent quite some time trying to figure out what was wrong, tracked down the problem and then managed to fix it without having to order the miniscule but $80 (according to Mini BMW) plastic toggle. I was so impressed I asked if I could pay a little extra labor costs, because I knew they spent way more time on the heating than theyd quoted for, but they wouldnt have it.Not only would I come here again, and recommend it, I really would HATE to go elsewhere now. Dont mistrust all the 5* reviews - they earn them.

su
Review №16

The very best mechanic in Orange County! I have always taken my MBZ to Laguna Niguel MBZ. Until two years ago I was lucky enough to find Christian, owner of Orange County Imports. I have never felt so confident! He is very professional, detailed and most of all honest. His repair and service fees are more than fair. Thank you Christian!

Pa
Review №17

I brought my1999 Carrera for service at OCI, The owner Christian was very professional and detailed in explaining to me exactly what repairs were needed and charged me far less than quotes I had received from other shops. He also made a few minor adjustments for free that other shops were going to charge me for. I will continue to bring my Porsche here for any future repairs and service.

Ph
Review №18

Christian always takes great care of our car and at a fair price.

M
Review №19

My car abruptly stopped running so I took it to OCI to diagnose the issue. They traced the problem to the engine control monitorOCI was open and honest when he called me with what they found.I found the OCIs honesty and customer service to be excellent, and I really appreciated that they were very sensitive to my best interests. It may sound trite, but they looked at my issue as a team effort - me with them - rather than me opposed to them.I will and have subsequently used them for subsequent service on my other imports. As an added bonus their service hours meet my needs.

Re
Review №20

Hi everyone! I am Renees husband Gary. Were the couple that brought in the VW Manx replica you see in the add. We were very frustrated with this newly restored veh. due to numerous electrical problems until we came in contact with Christian Niagara at O.C.Imports. He did a great job fixing the car and even came over to my home to rescue us. That kind of service is unheard of today. Christian is very professional and personable. Trust me, you wont be dissappointed.

Be
Review №21

Browsed briefly

Information
35 Photos
21 Comments
4.7 Rating
  • Address:23192 Verdugo Dr, Laguna Hills, CA 92653, United States
  • Site:http://oc-imports.com/
  • Phone:+1 949-599-8324
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Radiator repair service
  • Transmission shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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