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Factory- Brothers Bedding Mattress Factory
906 Callahan Dr #110, Knoxville, TN 37912, United States
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Factory- Brothers Bedding Mattress Factory

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Ka
Review №1

We had searched different stores for the perfect mattress, but my dad suggested Brothers Bedding because he has had the same bed for over twenty years that was made by them and it’s still super comfortable and we wanted to buy from a local business, if possible. Eugene helped us pick the perfect bed for us and we bought that day. We even purchased two pillows that are amazing and have essential oil (cinnamon) fragrance to them to help us sleep. The first delivery came and went smooth, but there was a defect where the glue had come through. Not something that happens often and they replaced the full bed for us. It had caused some discoloration, but we were able to keep the first bed and sleep on it until they built us a brand new one. The sales manager called me himself and offered a huge apology. I was also given a free mattress cover to protect the mattress because of the incident. We decided we wanted to change from a medium comfort to a soft comfort in the time that the new bed would be being made, as well, and all it took was a phone call and they changed it to make us a soft mattress, rather than the original medium and we set a different delivery date because the new one had ended up being during a time that neither of us could be home. The delivery of the new bed went very smoothly and they were in and out in no time! I’m laying on this EXTREMELY COMFORTABLE new mattress right now, as I type this! I suggest Brothers Bedding and wouldn’t go anywhere else!Kayla & Matthew

De
Review №2

Our 3rd Brothers bed is a king size and has been a big disappointment. It feels like a regular size bed with extra added to make it a King. When you look at it, it looks perfectly flat but when you lie on it it feels like the middle is high. I’m a side sleeper and with this mattress I have to sleep on my left side. When I try to turn on my right side it feels like I’m turning or lying uphill. I called customer service. He wasn’t the best to be a customer service representative. He said I had an attitude and told me how long brothers had been making mattresses. Maybe 40 years but at the time my F 150 was in the shop having repairs Ford was taking care of after the warranty had expired. Now Ford has been making vehicles for over 100 years and they had a problem on my vehicle so no matter how long one has been making something occasional problems happen. I don’t recommend this king size bed nor do I recommend Brothers bedding.

Te
Review №3

The bedding came in excellent condition and on time. The salesmen and delivery men were knowledgeable and friendly. Excellent service.

Al
Review №4

After shopping at 3 bed stores, We would buy from local Brothers Bedding before anyone else, based on our experience! We were not pushed into a purchase or into the latest sale. Eugene heard what we liked and didnt like He lead us to the perfect bed, and even when we couldnt decide between 2, he made adjustments to make the one for us perfect. We couldnt wait for it to be delivered. We love supporting local business, and glad we could support Brothers with our purchase! Delivery was also super easy!

Ma
Review №5

My husband and myself bought a bed today from Derrick, he was very informative and helpful with what we wanted. We cant wait to get our new bed! We recommend Brothers bedding to anyone looking for a new bed. Thank you Derrick!

Le
Review №6

We love our new mattress! Brothers Bedding made the process so easy. We highly recommend them. Our time in the store was very pleasant and enjoyable. They deliver what they promise.

Vi
Review №7

We went shopping for a bed here after owning our current mattress for seven years. We had no idea what we wanted or needed, but read online that this shop was very knowledgeable. Everyone we talked to knew their stuff, was not pushy or had that, used car sales man vibe, and were willing to work with us! Our mattress was delivered soon after we purchased it and we love it! Highly suggest going here instead of a big furniture store to find a good mattress.

Jo
Review №8

They were right on time My mattress looks fabulous. They took all of the remnants of the old mattress which was Great. Ill certainly shop local again!

St
Review №9

We have purchased 3 mattresss from Brothers. Their service and product has always been exceptional! Highly recommend them.

Ga
Review №10

Diane was very knowledgeable about mattresses and recommendations for us. Always heard to buy from a mattress store not a furniture store as this is their speciality!!The two young men who did the delivery were also exceptional. On time, careful moving things around and very pleasant.Now if the mattress lives up to the customer service, we will be extremely pleased

Ni
Review №11

My experience at Brothers was amazing. Diana was so easy to work with. She gave time and space but was available to answer questions. She helped me make the best choices for my needs!

Al
Review №12

Mitch was extremely helpful when we went in to shop and choose a mattress, and Diana helped us to get the proper size box springs. Cannot wait for nighttime to try it out+

Ot
Review №13

We just received our second purchase from Brothers Bedding and really like our new mattress and bed. Great sales person and service, always as promise, and on time. Thank you

Ta
Review №14

This is our 5th mattress from Brothers Bedding, spanning 16 years. That makes all our mattresses now from Brothers. They are well built, high quality, products. I wish other delivery companies could take notes; every delivery has been a great experience. On time for the appointment, communicated through text, friendly, anticipating my concerns, such as being careful on the narrow stairs. Going above and beyond, like putting bed skirt from the previous mattress onto the new one. Keep being awesome!

L
Review №15

On a whim, we stopped in Brother Mattress and now leaving with a new mattress. Doug was extremely helpful and knowledgeable about the products. Purchasing process was so easy. We love supporting local business and love they are made right here in Knoxville. Delivery extremely quick! We are so happy with our purchase and Ill get the rest of our mattresses here.

Ka
Review №16

I bought my first bed at Brothers in 2009 so when I wanted a new bed I knew where I wanted to go. Staff is very helpful and I am enjoying my new bed.

Lu
Review №17

Shopping at Brothers Bedding was a great experience. Had to order the mattress and it came in and was delivered exactly when it was promised. Eric at the Broadway Store was a pleasure to shop with, helped me find exactly what I wanted for my 93 year old mother.

St
Review №18

I made a purchase in August and returned in September to make another purchase for the guest bedroom. Very happy with the quality and comfort!

Mi
Review №19

Andrea really helped out in choosing a mattress. She wanted to make sure we got exactly what we needed. She was very knowledgeable in the different mattresses and has a lot of experience. She even called after we got our delivery to make sure everything went good. This is my second purchase from Brothers Bedding and I will only buy mattresses from there now!

Li
Review №20

Derrick, was absolutely great. Very pleased with service.

ra
Review №21

What great customer service. Very knowledgeable. Customer service after the sale is what impressed us the most! Highly recommend.

Br
Review №22

Sales and services were great. Thanks Derrick!

Li
Review №23

I ordered a custom-sized mattress, and the one they made was to large. They replaced it with the appropriate size, with no additional cost to me. The delivery people could not have been nicer.

Ma
Review №24

Found what I wanted at Brothers Bedding. The staff was very helpful and delivery was on time. The only place I found that would remove the old mattress. My back feels better after sleeping on my new mattress for just a few nights. Very happy with my purchase.

An
Review №25

Doug helped us find exactly what we wanted. He explained the process precisely, and all went as expected. Always happy to support local, solid products and people.

Ri
Review №26

Visited Brothers Bedding to purchase a new mattress. As a previous customer we were confident we were making the best decision. Derrick Pratt answered all of our questions and described the benefits of several products. We chose the Dr. Hawk 2 sided mattress and a new foundation. We are a satisfied customer and will return for all future needs.

An
Review №27

Great service from sale of mattress to delivery. All staff were kind and very informative. Delivery of mattress was as promised and delivered on time

Vi
Review №28

I m moving from New York with my girlfriend and came down to Knoxville for a weekend in January to pre-purchase furniture and beds. We heard about Brothers Bedding, locally owned and MADE IN AMERICA! As we were shopping for furniture, we asked several people about them and everyone said that is the place to go!. My girlfriend and I stopped at the factory store on Callahan Drive and were fortunate enough to meet the Sales Manager Derrick, who took care of us. We ended up getting a quote on two beds and a few weeks later I called Derrick and placed the order. Derrick even arranged to have the beds delivered on the day we close on our house, so we can spend our first night in our new home. I can not recommend Brothers Bedding enough!

Am
Review №29

Sorry that I am late on post this . The day my new bed was delivered I went out of town . I have been home for a few days and I am enjoying my new bed

na
Review №30

Brothers Bedding not only delivered a perfect mattress to me 3 years ago, but for a small fee, they come every 3 months to flip the mattress. The men who do this are friendly and very good at their job.

ja
Review №31

Im going to have to go with two stars. Weve had a brothers bedding mattress for almost a year and a half now maybe two unless I flip it every week you feel slight slope towards the center of the mattress and yes keep in mind we are not overweight people we are active and fit. She sleeps on her left side I sleep on my right side her left hip hurts my right hip hurts. Do yourself a favor go buy a mattress somewhere else they might have been the cats meow at one time but not now

co
Review №32

Very nice place the salesman Doug worked with me with what I needed for my little RV.

Tr
Review №33

Andrea is phenomenal and took so much time with me over two different visits to make sure that I was getting the perfect mattress! The selection offered is amazing, so you’re sure to find exactly what you need to get a great night’s sleep.

Fr
Review №34

Great place very helpful and quick.

Le
Review №35

So very happy with Brothers Bedding. Went into the store not really knowing what kind of mattress we needed and Andrea was very knowledgeable and guided us in the right direction. Notifications were sent out about delivery status and the delivery staff were awesome. We love our mattress and I would highly recommend them.

Sh
Review №36

Timely, efficient, courteous, masked. What more could I want!

Je
Review №37

We had the BEST experience purchasing our new mattress from Andrea at this location!! She was so knowledgeable and helpful. She answered every question I had and provided thorough explanations. She was so kind to our family and handled doing business with us while we wrangled a toddler tornado like nothing was going on at all. Highly HIGHLY recommend this store! Delivery process was so easy, convenient, and fast. Truly an all around great team!

pa
Review №38

Not sure where a two star review came from but thats not even remotely what we experienced when we had an issue that WE CAUSED! We bought our set we had an issue with from Mr. Hayes at the Cedar Bluff store three years ago and we LOVE it. But, we had a crazy accident while doing a remodeling project a over Thanksgiving and we just knew the mattress was toast. We talked with Derek at the factory and everything worked out PERFECLY! it did cost us a little money to repair the damage but thats just it, they REPAIRED it! Same day turn around too!One, if youre in Knoxville area and buy anywhere ealse youre getting ripped with those expensive single sided beds, and two if theres a problem with a Mege-Mattress Inc bed youre STUCK!

Br
Review №39

After visiting several stores searching for the right mattress, my wife and I found exactly what we wanted at the Brothers Bedding store on Callahan Drive. We told the sales manager, Derrick, what we were looking for. He showed us several options within our price range. We could not be happier with the mattress we bought and the overall experience and will definitely recommend them!

Da
Review №40

We are thankful for Derrick. He took time to understand our needs. After a few questions, his wisdom and experience enabled us to make a decision that was best for both my wife and I. Take time to visit one of the 5 Brothers Bedding locations before you make a bedding purchase. You wont regret it! We purchased at the Bearden location.

Jo
Review №41

Great service, sales people were knowledgeable and lead me to the right bed. They have an excellent warranty and a year to make sure you have the right one, you can’t beat that.

Jo
Review №42

The staff is incredible as are the sales people and their knowledge of the product. Ive had the same mattress for eight years, though I travel a lot and rarely use it, the memory foam sank in where I slept (probably a years worth out of the eight). Theyve fixed it at no cost quickly picking it up and delivering it back two days later. Customer service is top notch. Its nice to have a bedding manufacturer in Knoxville. The try before you buy.

Cl
Review №43

Andrea and Derek were wonderful! They really took a lot of time to help me pick out a bed that was perfect for my lifestyle. Giving me the maximum comfort level for a restful sleep. Also being new to the area they gave me directions to other things for my new home. They truly went above and beyond and I am so happy with my new mattress. I never want to get out of bed. :)

jo
Review №44

My son took me to the Callahan Road location this afternoon to look at a new mattress. We were greeted by Derrick within 30 seconds who showed us three models one of which was perfect. Derrick was very professional and knowledgeable, Iam highly satisfied.

Li
Review №45

Highly recommend this company! Visited Brothers Bedding this week and purchased our first mattress. Cannot say enough about the professionalism and knowledge of Jack and all the help he provided while we tried out many of the beds. Jack answered all of our questions and was very friendly. He made everything easy from start to finish and set up our delivery. He even guaranteed that if we had any issues with our new mattress that they could make adjustments to fit our level of comfort. Glad to support a local business and looking forward to many years of great sleep from our Brothers bed.

Je
Review №46

This was a great experience! We decided it was way past time to buy a new mattress. I wanted to check out Brothers Bedding because its a local company who stands behind their products.Derrick Pratt was happy to help us with none of the typical sales pressure we have experienced in other stores. All in all it was a great experience. We will return for all of our bedding needs.

JE
Review №47

We came to Brothers in search of a new mattress for our camper - otherwise, clueless. Eugene and Amie were both extremely knowledgeable and asked just the right questions that helped lead us to our decision for a custom mattress that will serve us well for many years of happy camping! Wonderful folks! Highly recommend this Brothers Bedding store!

Ke
Review №48

We had a great experience at Brothers Bedding! The sales associates were helpful and patient. Not at all pushy. We also love that it allows us to support local. Delivery was quick and easy! Highly recommend.

Mo
Review №49

After visiting a few mattress stores in Knoxville, our visit to Brothers Bedding was very appreciated. From the moment we walked in the door there was no pressure, Derrick was extremely informative and helped us ultimately choose the perfect mattress for us. The value you receive in the warranty and the fact that you can sleep on the mattress for a minimum of two weeks and they will still adjust the firmness/softness is fantastic. Lastly, the fact that these are American made and specifically right here in Knoxville is very appealing to us. Highly recommend.

Li
Review №50

I have done business with Brothers Bedding on Broadway many years ago. So when I needed a new mattress I went back to them. I went to the one on Callahan because it is closer to where I live. Derrick was great. He was very helpful in getting me a mattress that would work for me. The delivery guys were on time and very friendly. I highly recommend this Bedding Store.

ma
Review №51

Derrick was our sales person and was very knowledgeable. He was able to answer every question that we had. He explained how they make the mattress at that location. He also told us that we’re guaranteed to love our mattress or they would adjust to our preferences. You can search all over for a mattress but I promise you’ll not get the quality and personal attentiveness that you’ll find here. Highly recommend this place.

Br
Review №52

November 14, 2018We just purchased a mattress and foundation from Brothers Bedding and cant wait for it to be delivered! Derrick was extremely knowledgeable about the mattresses and provided valuable information to help us make our choice. In the past we have purchased mattresses for ourselves and our daughter from Brothers Bedding and have found them to be reliable and extremely customer focused. We couldnt have asked for a better experience.

Br
Review №53

Very helpful and very professional and very comfortable bed

De
Review №54

What a wonderful experience. Amazing customer service. Schooled us on all their different options. Will recommend Brothers Bedding to everyone. Made not only in the USA but right here in Knoxville. Buy local!

Sa
Review №55

I purchased my mattress at Brothers Bedding because I like supporting local businesses; plus their mattresses are very comfortable, well-made, and come with a warranty. The sales and delivery people were great too! I would recommend.

Ro
Review №56

We got great service from Derrick! The mattress was delivered promptly as promised. As soon as we have had a chance to sleep on our new mattress we will update our review. We are repeat customers and are satisfied.

Al
Review №57

Derrick was super helpful with finding the perfect bed to fit our budget and comfort preferences. Just got it delivered today, we are super excited to try it out. Definitely recommend Brother’s Bedding on Callahan Drive!

Be
Review №58

Very helpful and friendly. Jack and Derrick both were extremely helpful. They answered all of my questions and was very professional. I also like the fact the beds are made right here at this location. Its nice to have a bed that you know will last and made in the USA.

Bo
Review №59

The sales people were extremely helpful,no pressure. I was able to get a great new mattress for a price that was competitive. They even took off the delivery fee from the bedding price. Thank you for that!I would recommend this company and particularly the Maryville store. I will always come her for my bedding.

cl
Review №60

I will be back for more. Great people and store.

Th
Review №61

If you are reading this review, then look no further. Brothers Bedding is where you need to be, ask for Andrea, ask to try the Tempur Pedic Adapt Medium Hybrid, and then ask how soon can it be delivered to your home.This is the best mattress Ive slept on and my lower back is wishing I bought it sooner. Andrea listened to my needs and matched me to the perfect bed. I couldnt be happier!

C
Review №62

We love our new mattress from Brothers Bedding. Our sales person, Amie, was very helpful and not pushy. Love that the mattress comes with a 15 year warranty and a comfort guarantee.

Sa
Review №63

I was very pleased with the service i received at Brothers Bedding while shopping for an RV mattress. Derrick, my sales person was very courteous and knowledgeable. He answered all my questions concerning the size and type of mattress needed.

Ke
Review №64

Amie Mason was wonderful to spend time with us to pick out the mattress that fit our needs. Most important great night sleep!

Da
Review №65

Andrea was very helpful in explaining the different options, and our new mattress is wonderful.

Sa
Review №66

I have always had great experiences with Brothers Bedding. The employees are extremely helpful and their products are great.

Al
Review №67

I loved Brothers Bedding!! They were very friendly and helpful. I also love my mattress it’s exactly what I wanted! Thank you!

Em
Review №68

Mitch took the time with us to select a perfect bed. We are very pleased with our purchase (this is our second Brothers Bedding purchase)

Fr
Review №69

I would highly recommend Brothers Bedding . They will work with you to guarantee your total satisfaction. Derrick worked with us .Thank you, Derrick !!Thank you Brothers bedding !!

Ma
Review №70

Very pleasant

Pa
Review №71

Outstanding! Love the mattresses Marty Bass donated to myself, wife and two children. High quality bedding!

Me
Review №72

“ WOW!!! My eperience was great. When me and my daughter walked in Eugene greeted us with a smile. he was very nice and personable after talking i deciced to go with the Mr.Marbey mattress. it is to arrive on Tuesday of this coming week. so excited i pray i want have to purchase another mattress for a long time thank you Brothers Bedding for the bussiness :) ”

Br
Review №73

Sales person was very helpful, and made our decision very to go with a top of the line mattress! We love it.

Ka
Review №74

Sales person was very helpful in explaining the details of the firmness of all bedding. Very good experience

Ka
Review №75

Very knowledgable and helpful in finding the perfect mattress for us! Would do business with them again and would highly recommend them to others!

ya
Review №76

Pricy but they know the business

Ta
Review №77

Great experience with great staff and we love our matress!!

Pe
Review №78

Salesman approached me soon as I walked in the door asked me what I was looking for I told him I had a real bad back he turned me on to the cloud and I bought it, I highly recommend them, and they had no problem about my little dog getting on the bed with me, but she got on the cloud she actually laid down and stayed down she loved it

Be
Review №79

Easy to deal with these people.

Sh
Review №80

If you cant find the bed you need, they will build it.

Na
Review №81

Looking forward to a good nights sleep.

Ro
Review №82

Big brother

Information
46 Photos
82 Comments
4.8 Rating
  • Address:906 Callahan Dr #110, Knoxville, TN 37912, United States
  • Site:http://brothersbedding.com/
  • Phone:+1 865-689-2373
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:1–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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