Not sure why the bad reviews my daughter has the cutest glasses now. the eye doctor was especially nice as well. the staff was friendly. no complaints. originally i looked at the reviews and got scared and scheduled an apt else where and that didnt go good which brought me back here. They had Appts available immediately and took theyre time taking care of my daughter. office is kept clean and restrooms clean as well.

I have been taking my kids there for many years, The staff is always pleasant and very professional, dont judge a place by someone else perspectives ..

Very unprofessional and very poor customer service. I went there because I had a referral from my primary doctor. Unfortunately they forgot to enter the Authorization code, I got there 20 minutes before the schedule appointment. I asked if they had a faxed so they can contact my primary doctor and request the authorization code and she said NO. I asked her again if she can provide me an email and I would call my doctor and have it send to them she also said NO. This other patient comes in to see the doctor as well and I asked her if she can give my spot to this patient so she can give me time to drive to my doctors office and get the referral and guess what she said NO. ALL SHE WAS FOCUS not helping at all and I HAD TO BE BACK WITHIN 15 MINUTES or needed to reschedule. You know what was my mayor FRUSTRATION I was there to see a DOCTOR not to get my hair or nails done. DO NOT GO TO THIS OFFICE. Dont waste your time.

Ive had 2 great experiences with staff here they were all great especially Shalamar ty you all

I have been going here for a little over a year and there is one really good sales agent. Unfortunately, one person is not enough to save a truly dysfunctional (Kissimmee) office.

It is part of my eye dr now. Very busy location. Wait times seem to depend of course by how busy they are. Most of the staff are ok.

No one knows what they are doing. I found this business unprofessional

Unorganized ...