Ray and his crew did an excellent job getting me in on short notice. Took care of me as they always do when we are down visiting. Thanks ideal service center great service and great job!!
My mother is over 80. She has used this service center for decades now. This is an exceptionally excellent operation. In all the years of taking care of my mothers car (and those of her friends), Ray and Noel stand out for being very honest, never doing more work than necessary, and always fixing the car perfectly. I live far away in New York and for me it is peace of mind that an old ladys car can be trusted into the hands of these honorable, true gentlemen. They always do right. We wish it were like that everywhere, but we also know very well that in many other shops women and the elderly are often cheated and taken advantage of. I have dealt with them over the phone, and during this visit to Florida I accompanied my mom to the shop. It is clean, highly organized and efficient. It is easy to see why this shop has built such a strong reputation and how they have achieved their success: through honor, integrity and pride in what they do and how they treat people. Not only that, they are top-tier technically, the best mechanics who do it right the first time. Our family is very grateful to them and we recommend them with the highest possible accolades. You can take these words to the bank.
Finally found a Great mechanic. Great customer service, honest and dependable. Car was taken in within minutes of handing over the key. If your looking for a great mechanic and very knowledgeable staff go see these guys you won’t be disappointed.
11.2.21 update - So when I had my aligment done, they told me they could absoultely put aftermarket shocks and coilovers on, they even said they would consider doing a lift kit (I can do the shocks and coilovers in my garage, but I am busy and wanted to give my business to a local business)Called today to schedule them to put them on, and they tell me no they cant do that......lol - if they cant do a simple job like that, they have lost my future business, and its ashame I just had a neighbor ask me where to take her car, sorry cant recommend you guys anymore.Not sure why you would tell me yes we can do the job and then we cant. Frustrating to say the least.Pervious review for ailgmentGreat service, they are busy for a reason, they treat everyone with respect, they do a good job, they are fast and at a fair price, cant ask for anything better than that, highly recommend.
Great honest service, ask for Noel. He has been my go to guy for many years
It’s hard to find a place you can trust to get your car worked on. I’m so thankful to have found Ideal Service Center. They are trustworthy, honest and humble. They do an outstanding job and are very professional. Noel and Rodney are great! Especially, Rodney since he’s the one I’ve been dealing with since my car left me stranded. If you need anything done to your car, give Ideal Service Center a call and ask for Rodney! You won’t be disappointed!
We were very pleased with every aspect of our experience with Ideal Service Center. We were able to get an appointment scheduled quickly and easily, and, because of a delay with the tire vendor, we were able to move our appointment with no problem. Check-in was a smooth process, the technician was easy to deal with, and service was fast and efficient. We would recommend highly for a wheel alignment.
I just bought my car, and took it here to be check out. These guys were very good and fast. After checking it over, they assured me I got a good deal and it needed nothing. Plus no charge for their time and efforts. Ill be back for my maintenance. Thanks guys! A. REGO
The staff was professional, kind and efficient. I was able to get serviced quickly and at a great price! I would definitely recommend!
My husband and I both take my cars to this amazing garage! Moving out of state, it was hard to find a trustworthy and reliable garage. They are so honest here! Their prices are reasonable and they help you out whenever they can. We have been having many issues with my husbands car over the last year and they have gone above and beyond! Call and ask for Rodney! He is our rockstar!
Ideal Services Center is a group of people taking care for other people like them. The services was Excellent, fast and good price, thanks Lord for that, thanks Rodney and to all your technicians and other personal, I’m so happy for the person referral me to your Services Center, Happy. Holidays to all, and God bless you all too.
This is the best service you can get. The mechanics are all managed by Ray Lescano and his staff. Very honest, professional, extremely knowledgeable, timely. The location is in a perfect place. Easy to find. Repairs are very reasonable. They give Military Discount to Veterans and Active Duty. The office is clean, bathrooms clean, counters clean, bay areas clean and coffee/tea available in waiting area. They follow COVID distancing and the use of a Mask to do business.
I made an appointment last Thursday for Tuesday at 9am to do an alignmen. I did not have to wait long after I arrived. I provided some information and my vehicle was taken in a few minutes after. The total process took about 30 minutes from when I arrived to the vehicle being completed. They have a lobby with chairs and a TV so I, waited their for my car. They do European cars as well. I payed for my Mercedes $106 after taxes. The staff was friendly, my only suggestion would be to have the guys use mask and gloves when they are in your car for safety.
I always receive a great service for a fair price. Everyone in my family uses their services for over 11 years. We don’t trust anyone else with our cars. Highly recommend them!Thank you so much Ray, Noel, Rodney, and the entire crew working in the garage!
They always work very fast and nice people to work with, no complains!Good prices and they always recommend what the car needs, not like many other places, where people try to sell you pieces you don’t need!Pablo Pena
Every time we come in to get service done everyone here is always so friendly, helpful, and knowledge! Also their prices are amazing and its always just a very nice experience. Support local businesses! c:
Ideal Service Center always does great work and provides customers with honest vehicle assessments and recommendations. Dont waste your money at a dealership when you can get work done by highly skilled local mechanics that charge fair and honest prices. Ive been a customer since moving to Florida in 2014 and will continue to refer friends and family here.
They are so helpful and prompt with their work!! Thank you so much Rodney and Noel I truly appreciate you guys!!
I put new tires on my girl friends jeep at Discount tires and they recommend Ideal for front end alignment, Noel was very accommodating when I came in and said no problem to add an last minute oil change.They had me on the road in less than 90 minutes. Great fast service 👍I Need some work done on my truck looks like Ill be stopping by again. Thanks Noel!
The staff here is professional and very honest. I bring all our three cars to Ray and his team. He warrants his work and gas extremely reasonable prices. Best mechanic in Kissimmee hands down!
Well done. Fast turnaround. Seemed like a fair price. Very willing to work with me.
Rodney and the staff fixed my coolant assembly that was leaking quicker than they promised. I trust their work as Ive never had to bring my car back for previous work and their prices are very fair. They service all of my familys vehicles. Highly recommend them if youre in the Kissimmee/Orlando Area.
Trust Ray and his team to take good care of my vehicles. They are the best and most honest shop ever.
This shop is very nice and great service the service was excellent and the service is great prices very reasonable and professional
I discovered this place several years ago and the service is consistent, professional and reliable.
Best guys in town! I will never go to a name brand car dealer again. I didnt realize how much they were ripping me off at Honda! These guys truly earn their 5 star rating, top notch people 👍they wont over change you either and they dont dilly dally and waste your time. Honest service, reasonable prices. Monday, Friday and Saturday are their busiest days so expect to wait a little bit if you dont schedule an appointment first. & Saturday they only work a half day
Weve been taking our cars here for years! Service is fast and reliable! Ray provides excellent service! Arrived at 11a for an oil change and by 11:40a, I was driving away. Thk u!
These guys have been servicing my vehicles for over 10 years. They are amazing at what they do, very reasonable prices, and they give you exactly what you need to have a safe vehicle. Highly recommend them!
Best mechanics ever
Ideal is the place I chose for my service because they are attentive and kind. Get the job done with grace. Thank u IDEAL!!🎆
Was recommended by Discount Tire because I needed an alignment. These guys are great, honest, and affordable. Noel is awesome and honest. I take all my repairs to them even though they are 30 minutes away, but totally worth it. Thanks guys!!!
Great service always by Ray, Rodney, Noel and the guys working in the garage.I always recommend this place to my friends and you can trust them with your car.Excellent service
Always professional, honest and dependable. Absolutely the best shop in the business. Have used them for 15 years!
This place is amazing!!! I am so happy to have found them!!!The Best customer service I ever had in a mechanic store/shop. They are Knowledgeable and Honest, their prices are good and the work they do is outstanding. Noel has assisted me several times and I am beyond thankful for his dedication and help to provide me and my family the ultimate experience when fixing our cars!Thank you Noel for always going above and beyond to ensure we are taken care of and thank you Ideal Service for being here to provide us such a great service. If you need help with your cars don’t doubt to go by there. Is guaranteed to be the best. Thank you so much. 🙏🏻
The most honest auto repair/service shop I have found in the Orlando/Kissimmee area! They are efficient and extremely reasonable. Very professional and excellent customer service. I highly recommend Ideal Service Center for almost all auto needs.
Extremely friendly, courteous, and reliable! AC was taken care of quickly and at a fair price!! Will definitely come back again!
Awesome very quick service and extrmley5 pleasant staff!
Excellent service with original manufacturer parts. You want professional, honesty and reasonable pricing than this is the correct spot for your vehicle.
I have known Reiner for over 25 years and he is the only service technician I trust on all my Honda vehicles. Definitely very personable. Reasonable prices. In and out service with 100% OEM parts.Would recommend to all.
Ideal was recommended to me for a frontend alignment.They did a great job at about 20-$30 less than everyone else. Nice guys and professional.
Very pleased with the service...always professionally done..well recommended!!
Ideal Service is the perfect Name for them. My Sister and I have bern using them for over 7 years. They are very honest helpfu and knowledgeable. 🌝
This place is absolutely the best- very authentic, truthful, caring, understanding, professional, and amiable! They will never hide anything from you and are very upfront with everything. Their prices are also very reasonable and affordable, and they always provide their best possible service. In addition, they also give a warranty, and like I said the biggest advantage is that you really can fully trust them with your car. I would love to always have my car get serviced by them.
EXCEPTIONAL SERVIC!!! I’ve used Ray and his crew for a while now, Ideal was recommended to me and I HAPPILY RECOMMEND them to many friends!!!
I have been a customer of ideal Service for many years, I recommend it to all my female friends because they are honest, responsible, clean, friendly, efficient and my cars never leave me stranded. Very grateful for having them around, I give them 5 stars.
Very Honest, professional, knowledgeable, helpful, great customer service, timely etc. The best car repair service I have ever seen in my 54yrs of existence! Keep up the good work 👏 👍! God bless.
I never wait. Very polite personnel. I will recommend it. Thank you for your service.
Recently moved from California where I had a trusted mechanic for 25 years. Once here I did my research to find a good trustworthy shop. All my research and word of mouth recommendations led me to Ray and Rodney at Ideal Service center. The first day I went for a repair and was waiting for a diagnosis, a gentleman came in and just wanted to thank Ideal for the great work they did to his car. That was a comforting sign for me. Now it was my turn. Ray walked me out to the shop and we both looked under the vehicle and discused what was needed. I agreed based on my knowledge about mechanics. The price was on point, not cheap, but it was fair and Ray was as transparent as a customer could ask for. I just took it back for some more work I needed and again, great work at the fairest price. The point is, I was charged what the labor plus parts was worth. They do very good work and are good at what they do. They are professional and very knowledgeable at their craft. They are mechanics not magicians. Too many people want great work but dont want to pay for it so they complain. There are plenty of cheap places, doing cheap unskilled work just down the block... but remember you are going to get what you paid for... so dont complain. Ideal Service center is the ideal place for my car. Straight up.
Wonderful people and service. We bring all of our cars here because the work is the best quality, everyone is friendly and professional and they will never upsell you or add services you do not need. Highly recommend to anyone.
Ive been coming here for 7 years because they are honest, fair priced, and very knowledgeable. They dont try to sell you stuff you dont need and Ive never had to go back after a repair - they get done right the first time
Very friendly and knowledge staff. They do not rip you off and they only use OEM parts. Took my 98 Honda Accord to two other shops including the dealership and they could not fix a starting issue I had. Took my Accord to ideal service center they knew what the problem was and havent had an issue since. Highly recommend them.
Ray is an honest person and I usually seek his advice.
Very Professional and the Price Good, Better any Dealers.....
Quick, reliable, honest and trustworthy service. I highly recommend.
Great customer service! I needed an emergency repair and they fit me in their schedule despite closing early on Saturday. Cant thank them enough!
Thank you Ideal Service is you’ve been served in my family for the past close to 20 years thank you all the mechanics
They always make sure you understand what work needs to be done and why and then back it up by delivering it on time and for a fair price.
Great service and reasonable prices.
I have been bringing my vehicles to Ideal Service Center for over 14 years now and have always been pleased with the level of service Ray and his team provide. They are reliable, honest, and hardworking. When something is wrong with your vehicles Ray makes it his duty to go over everything with you step by step and is always there to answer any questions or concerns, all while giving you the best possible deal. I always recommend Ideal Service Center to anyone I come across thats looking for a great mechanic....because they are awesome!!!!!!
I have my personal and business vehicle repairs and services done at Ideal. Just got new tires and alignment done. Always the best price and quality of work. Get in and out quick. Thank you to the staff at Ideal for the great service.
Bueno, Bonito y Barato. Very good service, I went for a A/C service and they explained everything to detail, the price was reasonable. Rodney was the person who I spoke to and he was at all times professional and informative. Found myself a new mechanic, y lo mejor de todo es que hablan español.
I have been using Ideal Service Center for about 10 years now and have had the best service possible. Ray and his team are professional, fast, always offer good advice and fair pricing. I wholeheartedly recommend this shop to anyone!
Great service and reasonable prices! Fair and honest.
Very Professional, fast service and feel safe with pandemic protocols
Noel have a great good customer service . Honest staff members good and clean
Ray and his team are wonderful. They provide great work and quick service, are direct with explaining the problems and helpful in prioritizing your repairs. They are honest and have incredibly fair pricing. I highly recommend!
I do not trust my cars to ANYONE else! Staff is friendly, knowledgeable and FEMALE FRIENDLY! Good people and great service. Definitely a hidden gem.
Ray and his team have always taken excellent care of my vehicle! Great place to get anything from an oil change to an alignment 👍.Probably one of the most honest and fairly priced mechanics in the area!
They are the best. Honest, great work and affordable.
Absolutely the best in central Florida. Noel and Rodney are dependable, honest, and knowledgeable. The mechanics always nail it on the first try. Thanks Discount Tires at Kissimmee for referring me to these guys. They are truly an amazing and professional team. Customer for life!
This shop is truly one of a kind in todays automotive world. They are very responsible, honest and customer driven! Great service at very good prices. Ray, Don and all the folks there are great!!! I look forward to working with your shop for many years to come.
Excellent Customer experience. I have a BMW and I will never take my car again to the BMW service center.. horrible customer service .For now on Ideal Service Center will be my place for everything about my car. They were In constantly communication with my car issues and really honest. I will always bring my car here.
These guys are great. Every time that I have come in here they have been super nice and reasonable. They have helped me with an oil change, flat tire, and a major repair on my car. If you have a problem with your car come in and see for yourself, you wont be disappointed.
Ive been going to Rays for years for my oil change. They treat you like family and they do t overcharge you at all. I just got my new car from them and Im completely loving my new car
Great customer service! I needed an emergency repair and they fit me in their schedule despite closing early on Saturday. Cant thank them enough!
AWESOME AND HONEST!!!!! My wife and I started coming here since May 2013. We are both locals who have lived here for over 20 years and this place has the been the best mechanic shop we have found thus far. Ray and Don are very honest, hard working, and fair in pricing. We are super happy to have been recommended this shop (by Discount Tire Co) and always are referring our family and friends. We promise if you go there, you will also be loyal customers as we are. They work on many different kinds of cars and offer many services. Dont make the mistake of going anywhere else and get ripped off. Here is the place to go.....
Awesome place. After taking my car to pep boys 24 hours later my engine light was flashing. So after reading some reviews here I decided to come here. Im happy a did great service and helped me as much as they could and car runs perfectly. Will definitely return for future repairs and maintenance!
The Staff of Ideal has always been honest and respectful to my needs and any last minute requests have been accommodated! Prices are very acceptable and the service is performed well the first time around. They do it all except paint jobs so I will be bringing my car to Ideal for a long time.
Great service friendly helpful help at the desk, knowledgeable mechanics & an on hands owner who truly seems to care about his cli9
Mechanics I can trust. I used to go here when I lived in Kissimmee. I never feel pressured or pushed to do anything. I moved to Orlando and started using another shop that I had to keep taking my car back to for repeat repairs. So I decided to go back to Ideal they were good at pointing out other shops mistakes. Even though I live in Orlando I wont bring my cars anywhere else.
If you want a shop that is honest, fair priced and great work - this is it. Ray and his team are talented, friendly and I trust them completely. They have proven they are not in the business to rip you off, they genuinely want to repair your car and keep you in the loop as to the best way to care for it. Many times I have called for advice or questions on maintenance and they always are available if needed. I have never had to worry about the job taking longer than they quote nor been sticker shocked with excessive fees. I am thankful for them and their service. You wont be disappointed.
Very knowledgeable and fair prices. Nice waiting room with TV while your car is getting fixed!
All the staff is very professional and cordial. Always upfront pricing with great work and service! Definitely recommend them. 👍🏼
The best, I have been going there for 5+years. I recommend the place to my friends and co workers who need repairs done right and at a fair price.
Look no further, this is the place to go! I needed a new starter so a called for a quote. They got back to right away with a very fair price and told me they could I have it installed that same day. I was in and out of the shop in one hour. Staff (Ray and Don) was very friendly and I would certainly recommend Ideal Service Center to anyone.
Excellent customer service. Honest and straight forward.
Great service!We have been coming to this shop for about 10 years. We moved to a different city, and we rather make the trip than trust another mechanic with our car.
Im only giving two stars because they seem polite to everyone, especially returning customers. However, I sat around for 3+ hours waiting for my vehicle, I was the only female getting my vehicle serviced (the other woman was buying a car) and they did not keep me updated about my vehicles status, yet with every man they would come and discuss the issues and process of their vehicle. I know Im a pretty lady but I also know a bit about vehicles. I only came here at the recommendation of discount tires employees. Dont think Ill come back.
Great customer service.Would recommend.Great service.
I own a 1991 Honda CRX and also a 2012 Nissan 370Z. I only trust ideal for all my auto services needs. Great super friendly staff and the best part is they really know their stuff when it comes to fixing your car. As far as pricing imagine a service that is ten times better than any dealership at half the price. Recommend it 100%
The Best of The Best on mechanical services you need for your vehicle is Rey and his Professional Team! @idealservicecenter Follow them on social media! Rey has been working on all my BMW’s and Family vehicles for more than 10 years!! 100% Trust!!!
Quality work and factory parts. No cheap auto zone parts here. I like the service and good warranty for your repairs. Staff is friendly also. Known these guys for years and good service is what’s all about.
Very professional and they do a great job servicing our vehicles.
I love Ideal Service Center being a woman you know how these mechanics do us... Lol well not here they are honest, trustworthy, on time, informational, and they get the job done....Ty Ideal Service Center Team!!!!
Good work excellent customer service best place to take your car
On our way from Ontario to Kissimmee to visit my parents my Saturn Outlook started leaking engine oil (long story :-). Took it to Ideal on my Dads recommendation from his experience with them replacing a wheel bearing on his car the year prior. What honest upfront guys would highly recommend from my experience. Thanks everyone at Ideal keep up the great work.
Excellent customer service! They are the best and most trustworthy automotive service center. I will not take my car anywhere else. Ray and his staff are the best!!!!!!
Great customer and automobile service. They have always been kind and honest to me. Awesome crew!
The guys are great, excellent dealer-quality honest work at very fair prices. They would help you in every way they can.
I am on a tight budget and they have always found a way to fix my car so I could afford it. I love these guys would not take my car any place else. they are fair and honest. been with them 12 years never had a problem. I would recommend them