Avoid this location. Go to the location on John parkway. Your wallet will thank you for this. I went in to get tires rotated and get a screw out of my tire. I know there was some wear on my front tires but not to the point where i need to replace the tires. They arent even a year old. The sales guys was just that, a sales guy trying to force sales. I dont remember his name but it started with a D. He told me my front tires wouldnt last more than 500 miles multiple times. So i left and went up to the discount tire on John parkway. They got in me in and out quickly without an appointment.
Only the best! I love the warranty and it saved me over $200. Always professional and courteous.
They always seem to exceed my expectation. my new tire was not holding air. same day appointment. in and out in less then 1 hour. Tire fixed, I am a happy camper.
Great service. Been coming here whenever I needed service for my tires. Never disappointed.
Needed some tires for a while which I researched price of the tires $48 each. They were able to help me and I waited for my car. They were so busy so I was quoted time 535 but got my car around 420 I think, so pleased with that.
Most of the times I come to rotate tires I come out with less air pressure than going in. Today came in 33psi, just checked, 21 psi!! Way less manufacturers recommend 32 psi. I guess they want my tires to last less so they can sell me new ones. I havent experienced this in other discount tire locations.
I was greeted almost immediately. Service was commonestCompleted fairly quickly.Staff is very courteous
Good Service, great people. If you call ahead and make an appointment you dont have to wait. They were very fast with my service. Ingrid was very helpful and knowledgeable. Thanks!
They have taken care of my tires for the last 10 years. Courteous Employee met me at the car, explained i needed a rotation an tire check...he filled out the paperwork, told me it was a 2 hrs wait time (mad at myself that I forgot to make an appt:).They discuss any findings/issues at the end. No charge for service, tires include free rotation under warranty, free air always. Always excellent service!
My husband called when they opened and Ryan help him decide what tires worked best for us. He was very professional and had us in and out in no time! We were also assisted by several other employees and they were all very helpful and professional. Thank you for the great service!
Excellent service. Ingrid was there to help me today and I can’t say enough good things about her. She was friendly and went the extra mile to help me out. 5 stars just for the customer service!!
Bought 4 new tires. They used the touch-free installation to protect my rims. They got me in and out in the time promised. I recommend asking for Dalbi to coordinate your services. He is thorough and cares about the customers/clients.
Very courteous employees, done in 30 min. I change all tires. I will recommend you. Ill be back. Thanks.
I love this Discount Tire. The service is always professional and they are very process oriented. Good process equals good results!
You guys are legit. Too legit to quit. No competition in the area go see my people. They’ll get you taken care of fo sho!!!
Was traveling from out of town and hit a huge pot hole on the trip down. Had low pressure in my tire and wanted it checked out. Made an appointment and was in and out promptly. Fortunately there were no issues and even better was no charge! Great customer service and I will definitely go to Discount Tire again.
Had to get tires replaced (overdue). However, was struggling with the pricing (even tho it was on the lower end of competitive shops) Times are hard.They were able to offer financing in-house. Deshaun was patient, knowledgeable, and offered exceptional customer service.
Great people and service, and competitive prices!
Nice curb side service. Very busy though
Friendly service, ease of scheduling appointments online. I love the warranty they offer on tires. Was a little frustrated when I arrived, when I booked it said they would have sign with my name on it and I could park where I saw sign. The building face a weird way so if there was a sign in the garage area I did not go to that side of the building. I checked in via my phone upon arriving but people that showed up and walked inside received service first ( they clearly didnt have appointments). I waited 15 min before walking inside to confirm if I would be helped by checking in via my phone. Someone then promptly came out to check me in. If your company is going to use technology to streamline and keep service safe, your staff should be trained to use it and not make scheduled patrons wait.
Tesla owners, avoid this location, they do not have the lift equipment to install tires on a tesla, also even with an appointment, said it could take 1 hour. It only takes 10 to 15 minutes to install 4 tires. Not sure if they even knew how to install tires for a tesla.
Free tire rotation and balance. They had me in and out of there in 20 minutes. All the employees were wearing their masks.
I was nervous because when I called they told me they didnt accept reservations. When I arrived, they had a barcode that let me check in on line immediately which I appreciate it because they were busy and it made me feel like at least they knew I was there and my spot was saved. I was helped right away by Travis Throop who was very nice and professional and took very good care of me. he also set it up on my phone where I could track the progress of the work being done. Overall it was a great experience and I will definitely be back!
Excellent experience, exactly like I expected. Im from Michigan. When I had tire trouble in Florida, I went to the place I that knew would take care of me. I got new tires at a great price. I set an appointment, and they got me right in. They were courteous and did a great job. I wont go anywhere else. Thank you, Discount Tire!
I sent my daughter there to get two new tires and the said she needed four, so we bought four new tires, service was completed quickly. They also tell you that they will rotate the tires for you for free every 3 months. So we go back for the first rotation and they make us wait 2 hours before they even touch the car. Ridiculous. Looks like they want you to buy the tires but they don’t want to complete the free service of rotation that they promise you. Bad customer service
Great price but too long of a wait time to replace one tire. Been their 2 times to buy new tires first visit took 2 and half hours as a walk in second time took 3 and half hours as walk in even when I was the first person to arrive at 8 a.m it’s a bit too much. It should not take that long to replace one tire even if it’s a walk in.
Ingrid was awesome, I was in a rush on my way to work and she did everything to make the process very smooth. I have a long commute and she was able to get my tire fixed for me so I could make it to work safely. The whole experience was great.
Experience was good..I just wasnt sure if the guys balancing mine tires knew actually what he was doing..but Ingrid was Nice..
Horrible service times. the longest i’ve had to wait for any type of car service. waiting two hours before my car is even taken to the back for a tire rotation that literally took 11 minutes for them to do. and i honestly believe it’s because it was a free service (tire rotation) and they weren’t getting hundreds of dollars off me. honestly ruined the whole start of my morning.
I purchased 4 new tires for my car. After shopping around Discount Tire had the best price. I made an appointment and my car was done within an hour and a half. Good customer service. They dont do vehicle alignment but they can refer you to a shop near by. My suggestion to Discount Tire see if they can incorporate this service in house.
Weve gone through Discount Tire for both sets of wheels and every minor issue theyve fixed free of charge, including a nail that punctured one of our tires. Their prices are also amazing.
Customer service is horrible! I have been a customer for a long time but have bout my lady set of tires from discount! I called to schedule an appointment for tire rotation and was rudely told there were no appointments available for two months. I proceeded to check on line and there were indeed appointments available. I called the help line and scheduled the appointment and received confirmation. Had to cancel due to illness so rescheduled for the next week. Now I’m sitting in the lobby for two hours because there was no record of either appointment! Not the first time this has happened but it’s the last!
Worst location I been too. They made me wait 3hours and half for nothing. Stay away from her. Rep name was dalbi.
Ive had the worst luck with places like this but they are amazing here!! They are so welcoming and honest. They were recommended by a friend and I will continue to recommend them to my friends. The waiting area is also clean and so are the staff. You dont have to deal with someone staring at a computer and mumbling you a price. I really appreciate their honesty and friendliness, which is hard to find!
If you are a woman, they will try to take advantage of you!They tried to take advantage of my wife, and they will do the same thing to you. Drive a few extra miles to a location that will respect you.I’ve never written a negative review for a business before, but I’m absolutely ashamed of how Sebastian and their other sales representative behaved. Its 2020, but they treated my wife like she was at a used car dealership in the 80s.I wish I were exaggerating, but this location attempted almost every trick in book to defraud us.After waiting for discount to order in the heavily researched tires we chose, when we go to have them installed, they tried to switch us into a different set of tires seconds before we handed them the keys. “Yours weren’t available, these are essentially the same tire”, we looked it up and the new tire was terribly reviewed and made specifically for discount tire!After all of this, they attempted to charge $218 in installation fees on 4 $105 tires, my wife asked for all “optional fees” to be removed, they countered by explaining this is a standard cost that every shop charges. We did a quote on their website for the exact same job and it was $115 cheaper, I even called another location and got the same price as the website. This location tried to charge my wife an additional $115 in fees.They saw my wife as a naive woman they could exploit (they were wrong) and not as valued customer.If anyone has any questions about my experience or wants proof, I’m happily to send you the quote they gave us and any other proof! Please consider this review before giving this place your business!
Great experience. Went out of their way to not only do what I asked (tire replacement) but I encountered another problem on my way back to pick up my tire. They jumped all over the opportunity to offer assistance to an out of state traveler. Fixed my brake caliper since I had lost a bolt and didn’t even find it necessary to charge me. Highly recommend.
Discount Tire they tell you honestly what you need the price is okay if you get the insurance on the tires its even better if you get a nail in your tire Im one that has the insurance you just pay a small fee and they fix the tire or they replace the tire cant beat that
Excellent service, fast and reliable. Ryan and Dalbi took good care of me. 100% recommended. Very happy customer!
Breath of fresh air!After experiencing nothing but dishonest mechanics, Discount Tires was nothing short of a relief. Everyone was polite and explained things clearly. Their prices are very fair, and the environment is pleasant. Ill be going here again.
I had a great experience buying tires here. I called over the phone first with questions and Ingrid was super polite and helpful!I completed my order and pay online ( with appointment set up). FYI if you pay online you are guarantee to go next as soon as you arrive to your appointment (See the information on the site during checkout)The tire guys where polite fast and efficient. Never have I before receive such a great treatment.Amazing experience! Will go back for sure! 😄Thank you to that team for make my experience great! 🎉
The whole experience was pleasant getting my tires replaced for my 4Runner. Kyle, Jesus and Mike did such a great job and finished over 30 minutes before the time I was told the job would be done. Great service and great workers. Thanks again!
Fast, super-friendly service! A nail punctured our tire and we were worried about to going back to Tennessee the next day. Got our car in and out in an hour, no hassles at all. Thankful for their help!
Ive just been to this Discount Tire for a quick tire repair. As always, I was blown away by the efficient, friendly customer service. The staff here is AMAZING. Ingrid checked me in today and I was super impressed at how she helped me and also by the way she spoke to other customers on the phone. She is an asset and a true customer service professional! I was also very impressed at the policies they have in place due to Covid-19. Requiring masks, stickers on the floor for social distancing, and having customers pull their cars into the garage. Very well handled.
These guys do top notch work & service. Been coming here for 20 years :)
Im a loyal customer of Discount Tire for many years. Their prices are competitive and their balancer equipment is comparable to factory. Unfortunately, people in this store can ruin what otherwise would be a good experience. I showed up to this store for a balance and rotation of tires bought at Discount Tire and although the rep was quick to greet me and get started, he quickly switched gears when he learned the work to be done on my car is covered under warranty. Thats when he said we cant take you in until the end of day because were booked and unless someone calls to cancel were sorry. At the time there only two cars being serviced and to top it off, the store manager supported this behavior.If you want great service after you buy your tires go to a different Discount Tire, they all have the same prices and equipment, but the people make all the difference.
Awesome store. Prices are very reasonable. Staff is the best.
I cannot be more grateful for the staff in this location!! Great service and everyone was super helpful. Also, they have a lot of COVID19 precautions which I really appreciated through out my entire experience. 5/5 recommend!!
Ive been a regular at Discount Tire for quite some time, but for whatever reason these past few months of driving have been tumultuous. Running over nails, keys, metal, etc, popping tires left and right. And Discount Tire hasnt failed me yet.Your staff here is phenomenal 👏Kyle, Ingrid, and Ryan are all so professional and courteous. They handle your business with such efficiency, even on the busiest days. I have never felt their stress, which is a big thing for me.And the people changing the tires, props to you all. Pumping those cars out of the bay 😲🔥
Top notch service here. They take immediate care of you and truly are honest in their field (not common to find). I go here go here for all my tires needs on both my vehicle!
It is rare to find a company that cares more about their reputation and about their customers than just making money. This company is one of them. I went there for the first time and found exceptional service and honesty. I am definitely coming back for any tire/auto needs. Reliable, quick, courteous and trustworthy.
Like every other discount tire, make an appointment if you can or be prepared to wait. Make sure to call ahead and have them check stock for what you are looking for or you will have to go back.
They accommodated me on a short notice, staff very professional. I purchased four tires for my truck and they were mounted, balanced and I was out the door in 1.5 hrs
Service was ok, but I made an appointment for 2 pm and when I arrived I as promised the car would be finished by 3:15. I wouldn’t mind that long of a wait if it took this long to service the vehicle. In reality the vehicle wasn’t even brought in until 3 and service only took 15 - 20 mins. I’m not why bother with appointments if when you show up you have to wait as long as everyone else. Maybe should be listed as walk-in only or first come first serve.
Called to get pricing on a tire Rashaun took my call and was very pleasant and helpful had to call back later on and spoke to Ingrid and she was also very helpful they were both very professional! Thank you both 👌🏼
I got a flat tire and was able to get to the “competitor” tire company where I made the mistake of purchasing my tires and their road hazard package a couple of years ago. I was told that anywhere in the country I needed a repair they would repair my flat at no charge. When I went in I was told they couldn’t do anything for me today. Then I made an appt. at Discount tire. Simple process online. Got there ahead of time as they suggested and was promptly greeted by an employee who came out and looked at my tires and said pull it right in they were ready for me. They had me go in and wait, was about 30 mins or so and they came in and told me I was all set. Not only did they repair the flat tire, they balanced it and checked air in all my other tires. They also put the spare tire back up under the back of my truck. And it gets better, when I went to the counter to pay I was told it was on them. I didn’t buy the tires there and I was just somebody that came in off the street. That is pretty awesome. The other thing that impressed me was how they treated all the customers that came in. True customer service. I can tell you where I will be buying my tires in the future and promote to all of the people I know. Thank you so much.
Excellent first impression, very professional and fast service . Available options were recommended, compare to other places I will definitively use discount tire now and in near future. Keep up the good work.
By making an appt, we were told it would 1 1/4 hour to service my vehicle but it really was only 30 min, good job Discount Tires
I call them talked to Ryan he said 1hour wait on the phone. I bought 4 new tires which they had in stock. Then after I bought new tires he said wait time was more like 2 hours. Waited longer than 3 hours and my truck still has not been touched. I asked him whats going on? He simply reply SORRY customers had appointments and those are priorities. Hell am i not a customer why not tell customers up front 4 - 5 hours wait. Instead of wasting there time and play dumb games and giving me attitude because I dare to ask after 4 hour... horrible service period...
No other place for tires. Price, service and quality.
Reasonable price and good service
I called ahead to make sure they could fit me in on my lunch break and the assistant assured me they would have it done (me assuming they made an appointment for me). Then when I get there, another assistant tells me it would not be done and was very rude about it. Maybe I caught them on a bad day.
Very helpful. Socially distance in place. Made an appointment for new set of tires and job complete before they said. Outside seating available too for waiting
They are great, Travis was awesome.
Great experience! Sebastian was awesome! I was in and out and received a great price for quality tires same day!!! They really cared to get my business. I could’ve went down the road for same tires and same price, but I felt they genuinely cared about my safety and satisfaction and offered better advantages! Thank you Discount Tires!
Purchase 2 front tires with insurance almost a year ago. The computer on my car showed left loosing air. But as it turns out it was one of the back tires that had a nail. They fixed at no charge. Very attentive offer us coffee. Will definitely use their services again. Much appreciated.
Drove up from Port Charlotte to spend some time at Universal and Islands of Adventure. When coming back into the parking garage I found out there was a large nail in my tire. I called around and finally this location of Discount Tire could get me in but they said I’d have a long wait. Drove over and waited less than an hour AND they removed the nail and patched the tire for free. Awesome service!
Theres no better words but to say Thank you Sebastian! Ur kindness for caring for my safety and the situation. I will always remember what u did for me and will be back again as a new loyal customer. I recommend this place for 1# tires & safety! Service was the best experience ever!!!
I would never get my tires to be balanced anywhere else, this guys are the best at what they do... the do tires and they are knowledgeable at it, got a new to me tacoma with vibration over 50 pmh they took care of it, they explained me previous owner did a different kind of balance he shouldnt, removed the old wheigts, added the rights ones and I even ask what torque they did on the lugs and they did the right one... no more vibration for me!
Good place to get tires. I was going to order a set of tires but they recommend a higher rated tire for the same price. I’m glad they try to make the customer happy. I was in and out in a reasonable amount of time.
I made an appointment for 12:30. I was checked in at 12:41. I was told it would take about an hour or so to do my rotation and balance. It was done in about 30 minutes. Ingrid is very professional and helpful. I appreciate the quick service!
Best of the best experience!!!I needed a new set of tires urgently.I have spend quite few hours researchingbest place, best price and of course BEST COSTUMER SATISFACTION.Discount Tire have it all !!!Ask for Mike and he will help you with anything!I’m very happy and I thank Discount Tire for the excellent job.
Best location for you can buy your tires. You get fix tires for free and if you lack air they give you the service for free. The guarantee is the best they can have. It has happened to me that they cannot manage it without giving me trouble changing it for a New by guarantee. The most competitive prices in the area. Its employees are always willing to help. Management makes you feel like family.
Tesla model X owner report. We did make an appointment. Mike checked us in and was very knowledgeable concerning Tesla tire changes. Mike even showed me the Jack mode that I had selected but auto reset after shutdown and startup. Sneaky Tesla ;) . Thankfully Mike checked my work and reselected Jack mode. They had two technicians working on my Model X, they were very careful. Four new 22’s inch tires, we were in and out in 45 min 🤯. Great work!! I totally recommend this location for all Tesla owners!!
Had a great experience at discount tire, all of the staff were very friendly and knowledgeable, Ill be recommending this place to all my friends and family, and all my future business will be here at discount tire
Best price in tires.
When we moved to Fl. almost every tire place will try to take advantage of the customer. Even if I buy the tires from them, they will charge me for rotation or a flat fix and no warranty. It was very difficult to find a place that gives me that peace of mind until I heard from Discount Tire. The associates are very professional and friendly, they provided me with information to understand the condition of my tires and take my vehicle safety condition more seriously. I am pleased to have Discount Tire serving us for over seven years.
Just had them install four new tires on my Tahoe. Great group of folks. My appointment was at 10am and the put my truck on the lift at 9:58am. Its now 10:47am and Im sitting at the coffee shop feeling great for choosing that discount tire location. Professional service and super fast!! Thanks for making my ride safe.!!
Super helpful, not only did they help me very fast but also made sure I know what they did and gave me some advice for the future. Also Mike was very friendly and helpful!
Good service
Super team, well aware of COVID and your health safety. Great service, clean facilities, and helpful team members!
Just had two of my tires replaced at this location. The staff is very friendly and the service was extremely fast. Recommend this location to everyone. Thank you!
This guys are awesome the service was really fast and professional i highly recomend Discount tires good job guys keep it up.....
Awesome service, quick process. Pleased so far
Very professional and fast service, I would definitely go back for my next purchase.
Quick, safe and professional job.
I’ve always bought my tires here. Free air, free rotations, a nice waiting area with coffee and water. The people who work here are also very helpfull. Can’t go wrong with Discount Tire
Ive been buying tires here for 40 plus years, wouldnt go anywhere else.
Amazing service and Sebastian Toledo was great! I was in and out in about 30 mins with new tires installed. I will always purchase my tires from this location! Store manager also went above and beyond to price match my tires to get my price down!
Excellent and quick service at the RIGHT price! Roberto and Billy are amazing! Definitely coming back here when I need a new set of tires!
Very professional group of employees. Glad to have given them my business.
Dealt with Kyle over the phone, he then spoke with my son in law. Got exactly what was wanted and needed. I personally, gave him a hug after waiting to get tires for my car. Honesty is hard to come by these days!!
Great coustomer service ever very friendly people. Discount tire check you tire for free for everyone regardless you buy the tire from them. Best place for tires . I am coustomer for life.
Ingrid helped me find the proper tires at a great price. She was very pleasant and happy to help even though I can be real picky but her patience and her knowledge was awesome and I will recommend everyone to this store specifically because of the service I received. She even helped me get my annoying tire sensor off ! Great experience today !
The service of Discount Tires were very welcome customers & cleaned show room !
Best place to get tires hands down.