user
Universal Phones
204 Central Ave N suite 101, Kent, WA 98032, United States
Appearance
Universal Phones
Comments
Gu
Review №1

We bought a iPhone played in full $300 and something. Got the phone didnt want to turn on. Took a whole day to finally turn on. When it turn on. The battery died super quick. Took it back and they said the phone is fine theres nothing. THERES ABSOULTY NO REFUNDS OR EXCHANGE. STAY AWAY!!!!! DONT MAKE THE SAME MISTAKE WE DID

se
Review №2

Excellent customer service. Was sold a phone that had some technical issues. They made it right by substituting the flawed phone with one of equal/greater value. Totally happy with the service I was provided. Would definitely recommend them if you are looking for a used phone. The only drawback is it had to drive from Kitsap to Kent. Nonetheless, they made good on their products. Thanks!

jo
Review №3

This place is friendly for the first hour.Than after that is over.I overpay for a used phone that wasnt working properly.If you could skip this place you should,Take your business somewhere else. This establishment will not help usI ended up changing number in order to fix the problem. And they did not help in any way.

EL
Review №4

This store has a very good collection of phone. I recommend this store

ru
Review №5

Kenia helped me financed note 8, love your choice girl. Great people

di
Review №6

Got an iphone 6 for $160 damm good deal.

ed
Review №7

Recently bought a new galaxy s9+ from here. great price, friendly staff, and no hassle.

Ma
Review №8

Friendly at first then I bought an iPhone from them the phone did not charge right away it took 1 full day to charge then it would charge but die in just a few minutes really fast . this place does not offer refunds. The owner is so rude and the way he talks to customers is so unproffesional . we could only exchange the phone but will never be coming here again I do not recommend this place to anyone worst place and customer service .

am
Review №9

I am glad to find this place. Price and variety of phones--- cant complaint

Sa
Review №10

This place is lit. I got Iphone 8+ financed. way to goooooo

ja
Review №11

Stay away, manager is very unprofessional.Bought a Samsung s8 with bad imei, they exchanged for another with broken buttons.Will not return it. It is fraud

Em
Review №12

Worst place. Worst customer services.

Information
1 Photos
12 Comments
3.3 Rating
  • Address:204 Central Ave N suite 101, Kent, WA 98032, United States
  • Phone:+1 253-287-1692
Categories
  • Cell phone store
Working hours
  • Monday:12–4PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:11AM–6PM
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations