Cobb County Toyota is the best Toyota dealer in metro Atlanta. Their ENTIRE staff is truly amazing! Literally every employee I came in contact with was great. I’ve had my eye on a specific car and it was waiting on me at Cobb County Toyota like it was destiny. Dwight Joiner was my sales rep, he listened to what I wanted and DELIVERED! I didn’t get any dealer fees or try to sell me on extra stuff. Very knowledgeable, professional and patient. Outstanding customer service.

Absolutely the best car buying experience we’ve ever had in our 30 years of marriage. Tyler was our salesman - AMAZING!We purchased a 2021 Toyota Highlander XSE - our first brand new car & they were more than fair with our trade. Highly recommend Cobb County Toyota!

If you are buying a new Toyota in metro Atlanta, you should buy it from Cobb County Toyota. I worked with 4 Toyota dealers when buying a Camry. I called Dwight Joiner and told him the deals that I reached at other dealerships. He told me to come in and he would beat those deals. I went there and he lived up to his word and beat the other deals as soon as I walked in. Dwight was great. Three other things that I appreciated. 1. There is no dealer/admin fee added on the closing statement (this was $600 to $800 at other dealers. The other dealers added it on after you agreed to a price. 2. There were not any dealer options added on. Every car on the lot at the other dealers, had things like nitrogen filled tires $199, extra clear coat protection $299, etc. etc. At one dealer these added up to $1,800 and I did not want any of those options but they had them on every car. 3. The financing/completing the sale step was quick and painless. They made you aware of options like extended warranty and prepaid maintenance plans but they did not tell me that I was making a mistake when I declined them. The also did not to sell me after sale options like tire/wheel protection, ding repair, etc. Overall great buying experience and would highly recommend Dwight and Cobb County Toyota.

Great customer relationship and most friendly service ever.I came in for my car service, first my service rep was very nice and friendly. Sadly I had to wait a long time since there was a lot of customers. I went to the show room just to see what is in there. I met Daniel Gonzalez who was very attentive, he showed me the RAV4 and the Tacoma, I like them both but I was not even intending to buy a car a the moment, just shopping around. However Daniel without pushing sales, just by asking the right questions and building a relationship,› I was so close to leave this place with a brad new car. Most likely I will be back in no time for my new car.I highly recommend coming to this place and if you are looking to buy a car please make an appointment with Daniel.

I made a service appointment on the website several days in advance for an oil change and tire rotation, for Saturday morning at 9:30am. Upon arriving and confirming my appointment and required service, I was asked if I will be dropping off the car and said that I will wait for the car as I indicated when making the appointment. I was told the wait is 3 to 4 hours. I inquired how that could be since I made an appointment, and I was then told oil change is first come-first serve. This was not revealed in the appointment process - I just went through it again. I spoke to Todd the Service Department Manager, and then to Joel Treiger the General Manager, and they both stood by this false story that I clicked to agree to first come, first served when scheduling the appointment. I have purchased multiple vehicles here in the past and spent a lot of money with the service department and I WILL NEVER DO BUSINESS WITH THEM AGAIN! Todd and Joel if you read this - I hope next time you make a dinner reservation and arrive and are told it is first come, first serve and you have to wait 3 to 4 hours for a table that you are satisfied with that level of service. You should be - that is how you treat your customers!Also - shared with Todd and Joel the text message from them confirming my appointment which reads exactly: Hi, Thank you for scheduling a service appointment at Cobb County Toyota on Sat 09/25/2021 at 9:30am. To add this to your calendar, click the link. Nothing about first come, first serve. They were not interested in reading the text message of course.

Highly recommend if you’re looking to buy/lease a car! My fiancé and I worked with Frank, who was absolutely incredible. He got back to us quick when we had questions and was very patient with us. He provided us with all the information needed and made the leasing process so much easier and better! Another huge thank you to Kappleton in finance, he is amazing!!!! He made the process quick and easy. They were the kindest gentleman and I cant thank them enough!!!

I test drove multiple vehicles with Bryce. I left my Ray bans in the Honda Civic I test drove and Bryce got them and left them at reception. A day later they went missing. I talked to Logan David the Sales Manager and let him know that the Ray Bans had significant value to me. That the my best friend who gave them to me has since passed away. He basically said he didn’t care and defended his staff saying “well I know my staff didn’t steal them. The General Manager as well as Logan were super disrespectful to the point where I started to get angry and I am a very calm person. The General Manager confirmed the only person allowed behind the reception desk is the receptionist, which can only mean that one of the receptionists has them. The level of disrespect I experienced is not something someone in leadership should treat a customer. The day before today I told Bryce I was interested in a new Camry hybrid they have but based on the morals of the dealership it has shown. I will never buy from this dealership. I don’t know how someone promotes the two people I spoke to. DO NOT GO HERE.

Great experience. They did a great job in spite of limitations on new and used car stock due to covid. Go see Tyler Logan, hes the man. He helped get me in a new Camry and made the process streamline.

I took my truck for an oil change, the service advisor told me it was due a 30000 mile check up. Part of this service is a tire rotation so I agreed to do it. My 2 hourwait turned into closer to 4 hours. I was bored so I was walking the lot and noticed my truck up on a lift. The tech was taking the lug nuts off so i stood there a while pretending to play on my phone so he wouldnt feel like I was just staring at him. He waited about 3 min then put my lug nuts back on without rotatingthe tires. About 45 seconds after that someone came and closed the bay door. When I told the service advisor he went to the shop and returned with the guy that closed the door who swore he helped that guy rotate my tires. Itold him I had been standing there watching and clearly saw that is not what took place. I said I would not be coming back because how would I be able to trust them going forward, his response was if you feel that way maybe you shouldnt. I definitely will not!

I was sold a vehicle that did not function properly. The service department gave me paperwork detailing that a full diagnostic was done before purchase. I purchased the vehicle on September 17th.The day I purchased the vehicle Ive been experiencing issues with the AC and Brakes. The Dealership has been jerking me around for the past two weeks now. They Promised they will do right by me, and that this will be a great experience and I hope that they are right.So far, I have received push back every step of the way.

Cobb county was the best dealership in the Atlanta area. I’ve been looking for a specific car since March for a June pickup. All the dealerships said I was calling too early. By the time they thought it was the best time to start looking for a car, there were no cars available that met my needs.Kent was my sales rep and listened to everything j wanted and needed. He did the best he could with the limited inventory he had. No unnecessary fees were added and they did not try to sell me on extra stuff I did not want.I would highly recommend Kent and this dealership

Simon Chan and his crew did a great and quick job! They went out of their way to be kind and understanding of my needs and I really can’t thank them enough.

Black woman, I came in because my maintenance light was on . Nobodyyyyyyy said nothing to me . I was the only car in the line up . I literally had to get out my car and ask “hello is anyone going to help me “. Everyone walked past me . Eventually the guy who worked at station #9 came over to help me . Nice guy . I was just like wow . I really like Toyota and I normally get good service here I do have to wait for one of the guys but today was just absolutely rude .

Lets be real car shopping sucks. I despise dealing with sales people and playing the price game as much as the next person. However Ill tip my hat to Cobb Toyota and salesman Stan. Dude was professional, knowledgeable, polite and kept it short and sweet. Thanks for a great buying experience!!

Everyone was courteous and efficient. Kent, our salesman, was very helpful, kind, and didn’t pressure us. Negotiation was low pressure and straightforward. Out of all the dealerships we’ve been to in the last couple months, this was likely the best.

I am a huge fan of Cobb County Toyota!!From the sales side, to the service side - they operate a top notch facility.I recently traded in and purchased a brand new 2021 Camry, and worked with Kent Givens directly. He was there for every question I had along the way and the process of ordering a vehicle to reserve was executed flawlessly on his end.I have owned Toyota’s in the past and have always used Cobb County Toyota for all of my service needs, and of course will continue to do so on this new vehicle.

Trading in a car and buying a new one can be a process. I Had been looking for the ‘right’ next vehicle off an on for months and finally ended up on the 4 runner. I evaluated a few dealerships online and called Cobb County Toyota to see what they could do. Grant was my salesman. He listened to what I was looking for, Quickly identified a few options and even kept me in mind when new inventory came in.Grant made sure I found what I was looking for and took care of me through the entire process. Keep up the great work!! Thanks Cobb County Toyota

Kent was an amazing seller, that jumped through hoops to get what I wanted - Highly recommended sales person - The dealership was nice easy in, easy out - If they dont have it at the Cobb dealer they also own the Cherokee Dealer that is 20 miles away and can bring it to cobb. No dealer fee! Thanks again Kent for my Camry!!

I am from out of town and I bought a part from this dealership because I would be coming through town. They emailed me the next morning asking if this was the right location. They gave me no time to respond to the email and they cancelled my order. I then asked my mother to pick up the part and they then said that they could not give me the same price bc I wasnt ordering online anymore. When I expressed my dissatisfaction the part managers response was, Maybe you should have added that your mother was picking it up for you. I love Toyota but you just cant make this stuff up

Awesome experience! Jonah was super knowledgeable, friendly and helpful! A+ exquisite customer service here 👏🏾👏🏾👏🏾

Dont hesitate to service your Toyota here. The service department is top notch! Chris R. will exceed your expectations with his knowledge of all things Toyota. The customer service experience here is superior to all others.

If I could give this place zero stars, I would. I took my car here for a factory recall. Upon arriving, Bob checked us in and told us our car would be ready soon. No other information was given. Upon prompting, Bob tells us it will take them about three hours to fix. Does not offer a loaner car or anything. With more questioning he tells us there is a driver who will take us to one location within a 10mile radius. The driver takes us to costco. Fast-forward 3hours later and Ive gotten no updates. I call and ask for a status and get an I dont know. I ask for him to find out. Bob says he will and 30mins later he still has not. I call back and find out he and his team are all in break. And will not be back for another hour! He went on a lunch break without calling or updating his clients. We were stuck at Costco for a total of 5hours!! Im not mad that it took so long, Im upset at the poor customer service skills Bob and his team at the Cobb County Dealership lack. No apology. No updates. No sort of rental car or discussion regarding how long the fix will take. I even had to call multiple times to get a driver to come pick us up from Costco. I would never go back to this dealership!! Absolutely HORRIBLE customer service!

I wish I could rate this place a zero stars. As a whole there was no sense of customer service or empathy from management down to sales. After being pressured by my salesman Tony, and sales manager Steve Clark to complete a credit application to “verify my identity” I should’ve left. I was even told by Steve that I could take my business elsewhere if I didn’t want to complete the application. I never completed a credit authorization, but continued forward with ordering a car that would need to be factory ordered. I was told it would take eight weeks to take delivery. I’m assuming because I never allowed Steve to view my credit, resulted in FIVE weeks being wasted just for Tony to advise that they didn’t win a “bidding war.” My salesman then tried to explain that they were still the #1 Toyota dealer in Georgia and offered another vehicle. I kindly declined and purchased elsewhere the following day.

Pretty quick process. Internet Rob was probably the most kind sales rep Ive ever done business with. The main sales managers name was also Rob and he was very reasonable with our transaction. Overall Id return to buy my next Toyota.

My 2016 Tundra 1794 brakes were almost worn out - they squeaked (I hate squeaky brakes) so I took it in to Cobb County Toyota for a brake job. It cost me over $400 to have both front & back brakes replaced. I’ve done business with Cobb County Toyota for years having been extremely satisfied with their work. My former Service Advisor, David Roth was extremely trustworthy. I could trust him to treat me right & keep my truck in tip top shape.I took my Tundra in for the brake job on July 27, 2020. After a few days of driving my Tundra I noticed that I still had squeaky brakes. I thought the new brakes needed to “brake” in some & then they would quit squeaking. Due to Covid & relocating I was unable to take my Toyota back in until 3-28-21. When I took my Tundra in for service I requested they take a look at my brakes in addition to my other service needs. I wanted them to fix my brakes so they would not squeak - the reply I received was that they could not replicate the problem. My brakes continued to squeak so I accepted their diagnosis until I had enough of my squeaky brakes. I took my Tundra back in & left it over night for them to drive first thing in the morning - when the squeaking was most evident. The technician admitted my brakes squeaked but said everything was installed properly & there was nothing they could do. I thought - If my brakes are installed properly then why do my brakes still squeak.I spoke with Mr. Claybrooks, Service Manager, & much to my surprise he told me that Toyota quality may not be as good as what it used to be & to be patient they would probably quit squeaking in due time. He would probably deny he ever said this but believe me those words came directly out of his mouth! I was dumbfounded! After owning Toyota’s my entire life & spending $400 on a brake job to repair squeaky brakes - you’ve got to be kidding me - they STILL SQUEAK! Has Toyota stopped producing quality products? Mr. Claybrooks did say something about Weaver brakes squeaking too (I think he was saying Weaver is a superb quality brake & they have issues too).Being REALLY upset on another day with what Mr. Claybrooks told me I stopped by Cobb County Toyota & spoke with General Manager Mr. Trigger who basically talked down to me & blew me off. I was definitely NOT treated as a valued long term customer who had several Toyota’s & a Lexus serviced at Cobb County Toyota for years. I told Mr. Claybrooks & Mr. Trigger I would never set foot back in their dealership. They demeaned me as a customer. Mr. Trigger said he was surprised that I would sever our relationship over squeaky brakes. I think he forgot I am the customer & was the person who paid $400 & am the one who still had the problem.I, for the life of me can’t understand why neither Mr. Claybrooks nor Mr. Trigger didn’t offer to repair my defective brakes. It would have been so easy.Being fed up with my squeaky brakes on September 2, 2021 I took my Tundra to another Toyota dealership & requested they analyze my brakes & see if they could be repaired & low & behold they fixed them. I no longer have squeaky brakes. The repair invoice indicated that the tech resurfaced front & rear rotors& liberated shims for $260. I now wonder if Cobb County Toyota ever turned my rotors as I was billed. Please be warned should you take your vehicle to Cobb County Toyota for repair. What could have been rectified ended up costing them a customer for life.

Before I purchased my new car I was going to Cobb Toyota for my services and always received exceptional service. A few days ago I decided to trade in my car and purchase a new one and I can’t rave enough about the experience! Our salesman Sam Deen was so patient, kind, knowledgeable and honest. Merrick also gave us a great fair deal. They both made what is usually a stressful process laid back and enjoyable.

I took my Tundra here to do some simple maintenance and they took care of that and my recalls in a timely manner. JC was helpful along the way. I recently got the survey on how you guys did and I got Cobb County Toyota mixed up with another dealer that I had seen within the same time period. I wanted to correct that on here with a 5 star review and not a 1 star as on the survey. Sorry guys!

Purchased a new 21 Tacoma TRD from William (Billy) Archambault. He was super patient with my somewhat unconventional buying process and put together an outstanding deal for me. Great team, solid management, and honestly couldnt ask for a better outfit. After having a dreadful experience with another local dealer, Cobb County Toyotas no-nonsense approach to the buying process was truly a relief.

I took our car here for an oil change and Simon Chan was so nice. His customer service was fantastic and I would recommend seeing him during your visit. Thanks for all the help!

Their tag line is that the dont offer dealer fees but they offer substantially less than other dealers for trade in and back their offer up with bogus cars that don’t exist. Excellent salespeople that I had a pleasure dealing with it’s just a shame that they try to make their money on you by shorting trade ins while advertising being better than other dealers.

Rob Warren was very helpful in purchasing my new Rav 4. I had my other car for 11 years so I hadn’t been into a dealership in a while. I did know the exact car and additions I wanted, which helped. I will say ask questions about the financing. Going through the bank, I got the same rate and it took 500 off of the Toyota special financing.

We have purchased 2 vehicles from this dealership in the last 4 years. We have used this dealership for all the service for those new cars. Yesterday, my 20 YO daughter brought her car in because it was making a strange noise. After a few hours the technician came out and told her it needed some repairs that were somewhat costly. She asked a couple questions and then the technician said give me a second. Thirty minutes later he came back and didn’t give her any written estimate or summary. She researched the cost of the repair online and found that Toyota was about 25% higher than another mechanic that we trust. The technician returned, she told him she was going to take it somewhere else. He was visibly angry. He complained that he had to put the car back together and would need to work late. She said he was pretty rude to her. He didn’t give her a summary of the recommended service even after she paid for the diagnostics. He basically wrote her off when she declined over priced service. I have always felt like the service center employees at this dealership didn’t like Thier job or didn’t like interacting with customers. But they have always completed the service effectively. I will no longer bringing my vehicle in for service at this dealership. I wouldn’t recommend this service center for work in the future. There are too many other reputable service locations in the area who value my and my friends business.

Not sure what to think about their ability to diagnose a cars problems.My Prius would not go into drive so I had it towed to Cobb County Toyota. I took it there because I wanted people who know these cars to tell me what the problem was. Well after the car was delivered I get a call from Bob, the service representative telling me that the car needs a new transmission and it will cost $6000.00. He also stated the car is not drivable. I asked him are you sure and he tells me he is positive.Well you can imagine what I felt like after hearing this news, so I jumped on the internet searching for a better solution. I came across a guy with a similar problem and he stated all you have to do to get the car running again is disconnect the battery for two minutes and it will reset the codes and you can drive the car. I asked Bob to do this procedure for me and I would come pick up the car. He said he would but insisted that it was a waste of time. The car has a bad transmission and is not drivable. Well I get to the shop and Bob tells me he did what I asked and the car will not run. I said ok and paid him for the diagnosis. I tell him I will get the car towed away on Monday. But before I left I went to the car and did the procedure myself. Well guess what? It worked! I drove the car home with no problems.I guess the point Im trying to make here is dont believe everything they tell you at the dealership. It could end up costing you $6000.00!

Theres a lot to say about the service I received here.Stan was my salesman he made my entire buying process smooth. The finance manager whom name I cannot remember at this time but he was amazing as well. The customer service was outstanding very professional atmosphere. Every employee I encountered was amazing. I saw the car online I wanted and I went and got it

Looked online for a couple months for 2015 BMW 335i xDrive and HUD. I was starting to get frustrated with other dealers because their line was We have staff that researches the market value of our cars there is absolutely no haggle pricing. The price we post is the lowest we will go. Then 2 weeks later I would get an alert of a price drop or they would want my email address to nag me with weekly emails.Fortunately Anthony Ortiz was no pressure and answered all my questions. When I was satisfied that the car matched the specs I was looking for I asked if he could check with his manager for a couple hundred off to help offset my expense of flying in to Atlanta from Omaha. Overall it wasnt a lot but it helps. I booked my flight, they picked me up at the airport.The car was exactly what was listed. I took it for the test drive. I was out of there in about 2 and a half hours.Win win for both the dealership and myself.

Tommy Hawkins was very courteous and genuine. He is a true asset to Toyota, need more people like him!

Rob and David made my experience with Toyota the best ! I wanted to trade in my equinox for approx. 4 months.(was not in the best condition) I had first made my way to the Chevrolet dealer worse decision ever. Then I was referred to Rob at Toyota. He was working with someone else when I arrived. So David helped us with the process. Super transparent and forward with helping me with my ideal family car. Rob helped finalized the process such great teamwork and awesome customer service!

Everyone that helped me through my purchase was awesome. They never pushed me to buying any thing but answered any question or concern I had. They do aim to please. I would highly recommend coming here

Poor service, both team members and Maneger very and do not seem to help when the customer needs. after-sales there is no quality in the service to the customer. I hope they can have better customer service training

Absolutely the BEST car buying experience I have had so far!! Thank you so much to Claude Henry, he was professional, fun, caring, knowledgeable and genuine through the whole process. I got exactly what I needed and wanted, and felt taken care of through the entire experience. Special shout out to Brad Magerl in business office, he was incredibly knowledgeable and friendly and worked fast and efficiently. I am super grateful to have worked with Claude; if you are heading to Toyota ask for him you won’t regret it!!! He even sent me pictures in the mail with a card shortly after, just overall this dealership goes above and beyond!!! Thank you so much!!!

The worst service ever I was sitting in my car for 10 min and no one ever came up to me. If it’s too much for you workers make it to where you have appointments like every other dealerships.

The people here are so nice and the work is stellar. I did not have to wait very long for my oil change and new tires. The service waiting room is really comfortable.

Took two and a half hours for an oil change. I texted the guy and got no response. While I waited I saw a dude pay for his service in cash and the guy in the service bay made a whole deal about counting it and then taking it up to the money counter to have a machine count it and then had a second individual count it again. So I walked out to see my service advisor to see what the hold up was since 2.5 hours is excessive for an oil change. Turns out my car had been done for a while and he just neglected to message me or return my text. 🤦🏻‍♂️ Then they showed me my cars evaluation. They rated my tires at 80%. They are brand new with maybe a thousand miles on them. After getting home I saw my glove box was a mess because they checked my cabin air filter and just jammed everything back in place haphazardly. Perhaps this was a singular poor experience, but it was not a good first impression. Might be better to drive further to a different dealership next time.

Everything about our Camry purchase was topnotch! Smoothest automobile purchase possible! Definitely would recommend!

Ask for Grant! My Salesperson, Grant Shumate, was awesome! When Grant says he fights for his customers, he means it! My wife and I first visited Cobb County Toyota on a Saturday night to look at a Highlander, and Grant showed us the Sienna. Although we liked the Sienna, my wife decided to go with a Honda Odyssey. We liked Grant so much though, I decided to reach out to him about a Tundra I was looking at on the Cobb County Toyota website. Luckily, it was still in stock, and I decided to purchase it that Monday. Grant could not have made the process any easier. He really made the buying process enjoyable, as he is a very genuine, down to earth kind of guy. I will definitely let others know about Grant, and the kind of service they can expect from him and the team at Cobb County Toyota!

Part of the buying a new car versus a used one is to have the new car experience with warranty, service and loaners for the first years and not having to run around to get stuff fixed yourself. Basically to get treated better and dont waste your time, energy and nerves with a used car. After having bought a new Highlander there in December and made a deal to have all weather floormats, trailer hitch added and scratch on the vehicle buffed out, had to wait for weeks on hitch receiver, which was then installed the wrong way causing rattling, just to be told that is normal for a trailer hitch. The hitch was touching the exhaust, had to get it corrected myself. The service advisor (Eric C) who seemed to be on edge, gave me blatant excuses and shut me down, promising a call back, which never happened. The scratch, which was on there from the get go and I was told to be repaired, I had to beg to get buffed out by their body shop as the service advisor forgot our conversation about it. Another trip on my own time, despite them having the car for days while I was driving a loaner. Weather mats were switched out to regular mats, had also to ask for it to be corrected and felt like I am asking for favors instead of what we agreed on. Toyota sits on a high horse with their vehicle reliability reputation and the dealer knows that. Cobb County Toyota gives you the bare minimum treatment and respect. Not what you expect dropping that much money on a new car. You get better service by businesses selling you a burger than Cobb County Toyota after spending $45k for a new vehicle. The car still has more road noise than a new vehicle should have, but not feeling it, dealing with that place, especially the service department, to have it looked at. The loaners I received, had trash in them and the woman handing them to me told me when pointed it out to her I am not touching that. Have bought several new vehicles from other places and never experienced such attitude. Will avoid using them going forward and not recommend them to anyone.

Car shopping is never fun, but I was lucky enough to be put in contact with Mark Kligerman, who made the process painless and easy. Mark was quick to reply to any question or issue and was able to make me a really good deal. He was friendly professional and overall made the experience a good one. We live a good distance away from Kennesaw, so it was a good drive to reach the dealership, but Marks quick replies and ability to offer us a good deal on a car that was tough to find elsewhere meant that the day went a lot faster than it honestly could have.If youre in the market for a car, and Cobb County Toyota has it, I suggest you ask for Mark.

Today i visit this place for my car servicing and tier rotation but they told me they did it but they didn’t . Last time also they did same thing so this time i marked my back tier to conform for that because of the proof, so I really recommend pls don’t believe them.

This was by far the fastest transaction ever! Ask for STAN!!!!! He was so sweet and honest and will get you the best deal! Thank you so much you are the best and deserve sales man of the month!!!

Thank you to Greg Monroe and the sales manager for their amazing service. They created a great environment not like other dealerships. Definitely the best dealership experience. Make sure you go see them!

I had a Mazda that I absolutely hated. Cobb county was able to get me out of my lease with almost 2 years left on it and into a beautiful brand new 4Runner that was way more my style. Tony Bowden is the man. If you’re looking for a great salesman pop in and see him. He and everyone I encountered at this dealership are super pleasant to deal with. Will be buying all my Trucks and cars from here from now on.

The service department was very rude to me. Treated me as if I were incompetent and spoke down to me. I would not give them my money if they were the last dealership on earth!

I purchased a 2021 Rav4 yesterday and traded in my 2017 Rav4. I worked with Dwight and he was awesome and easy to work with! They gave me a great price for both my trade in and new vehicle. I loved that there were no dealer fees, so there were no hidden fees included after the deal. They were very upfront and honest about pricing. I received great customer service from Dwight and his team and will definitely shop here again.

This group of people are amazing. Jeff Silvers along with the rest of the service team are the absolute best. I won’t go anywhere else because of my experience today! Thank you once again Cobb County Toyota!

If you want a honest salesman go to George Mazloom. He is new to the company but not new to selling cars. He did not pressure me into buying anything and he worked with me. Got me into a brand new 2020 Corolla with no money down !!!!

My family was in the market for a new car. We had been planning, doing our due diligence for about a year and were at the point where we could start the in person visits to look at the options available. The plan was to start out in the furthest Toyota dealership and work our way into the metro Atlanta area. Visiting Cobb County Toyota first was the right move from the start. We were greeted by Jonah Amlett right upon arrival. After letting Mr. Jonah know the purpose of our visit, he immediately showed us what they had available. As we were walking with Jonah, we noticed the inventory availability in the specific vehicle we were looking at was bigger than dealerships closer to us. Once we proceeded to sit down and discuss options, we felt that we were given straight forward talk, options and solutions on what we wanted and were looking for. Going thru the financing department was also a pleasure and Jason was great to work with. We ended up taking our desired vehicle home that same day and the process of buying it has been one of the easiest, fastest and most pleasurable processes we have had. We will definitely be sending people your way!

Ok, where can I start. We just bought a 2018 Camry from Mr. Claude Henry and had the best experience ever. He has literally showed us everything we need to know about the car. We spent more time going over the different function on the vehicle than what we did with the paper work. My daughter is the hardest person to please and he show her ever combinations available for the car. Claude has the patients of a saint. We just came off a bad car experience with a Nissan Rogue from Nissan Town Center and there customer service. We should have never left the Toyota family. Nissan vehicles are not dependable like we were lead to believe. We love our Toyota and will never change again

Bought a 2021 Tacoma sr5. The sales guy David was very knowledgeable about the vehicle and got us down to a decent price. The truck is amazing and well worth it!

I stopped by Cobb County Toyota with a very specific car in mind. I was in a near fatal accident a few months back and wanted a car that made me feel safe. I had just left a nearby dealership where they werent able to give me what I needed. I met Saad while walking into the dealership and he was absolutely amazing. We were on our way to lunch and wanted to give him a quick rundown of exactly what I was looking for. He took notes and when we got back an hour later he had a list of cars to show me that fit my needs. I ended up getting a trade in that was the exact car, color, price, and mileage that I wanted. Saad was so helpful. I contacted him a few days later about needing to get my tires rotated as they seemed a little off and I was going on a long trip that weekend and he immediately got me an appointment and walked us through the process. I would 100% recommend this location to anyone and will probably go back for future cars.

Grant is absolutely a boss at this job! He answered my 58 million questions with ease!! I purchased a Camry SE 2020 and I absolutely love it. He was so friendly and made me feel so important as a customer. I highly recommend him! The five hour drive was worth it!!

Kudos to Manny Alcantara and the team at Cobb County Toyota. My 19yo daughter went in to have the older Scion I bought her inspected...turned out it was more expensive to fix than what the car was worth. So, Manny took her out to look at cars in the price ranges she could afford...and got her into a very nice 2013 Kia Optima with very low miles and a ton of upgrades. Her car is now nicer than mine, even though mine is newer! He had such patience walking her through the trade in and sale. I couldnt be there to assist her at all because I live in Illinois, so I had to put my trust in him and faith in her.I spoke with Manny after the sale over some insurance stuff (she pays for the car, I pay for insurance for now)...and he was SO gracious to tell me I had done a wonderful job with my daughter too.That felt really good to hear, too. Not only was I proud of my daughter for buying her first car, I was then proud of myself for raising her to take care of herself and Manny saw that right off the bat.Manny became a part of her personal history when he helped her buy her first car, all on her own.Thank you, Manny, and thank you Cobb County Toyota for taking such good care of my kid. Big hugs to all of you who worked with her.

I was in the market for another car, unexpected expense. The salesman Greg and Merrick were topnotch I was treated like Family!! Especially doing this rough patch. I will definitely come again!! Thanks again guys!!

Amazing buying experience online with Mike Stallings. Great price, no dealer add ons, and non pushy FI office! Even got me a better rate on the loan :)

Purchased my new 2003 Toyota Tacoma from this dealership over 218k miles ago. Since that time Ive taken this vehicle back many times for both oil/filter changes as well as for any major repairs. Always have been satisfied with their work.Im willing to pay the recognized, reasonable premium to have Toyota assurance of a job done right. However, recently when looking to have front Struts replaced that reasonable premium seems to have passed a threshold.The price for my Tacoma strut rebuild & associated labor from this dealership have now surpassed twice as much as independent shops are charging for total Strut assembly replacement. Having the dealership perform a total strut assembly replacement would require the customer donate his arm and leg. Seems to be standard charge from other Toyota Dealerships as well. I checked.In this case I couldnt justify putting a $100 saddle on my $50 horse and had to go independent. Would imagine Im not alone.

Had a fabulous experience today with Claude, Rob, Eric, and Doug. Got a 2017 Camry SE and couldn’t be happier. They truly went above and beyond and are going to do full leather interior for me. I cannot thank you all enough and am pleased to have done business with such a superb team!!!

Its a shame i really liked my service advisor, the waiting area was clean and comfortable. Thats where the good stops because i cant trust a service department that leaves a handful of lugs loose on my wheels. Missing 2 lugs on 1 wheel and a few other lugs needed to be tightened on the other 3. I was hoping this would change my outlook on service departments but it just confirmed that no one will take care of your car like you will. The dealership did apologize and offered to replace the lugs but being aftermarket they dont carry those. They did give me dealership credit for the replacement lugs but i have no intention of returning or buying another vehicle from them.

DO NOT TAKE YOUR CAR HERE they told me my car would be ready and when i called them to see an update they had every excuse under the sun on why it wont be ready. obviously their commutation is screwed somewhere. its absolutely ridiculous.

Carl Davis along with the General Manager, Joel, were both very helpful in locating the perfect car. Carl was awesome to work with and I highly recommend this dealership. Everyone was so pleasant to work with - Well be back when we are ready for our next vehicle. If you visit, ask for Carl - hes the best!

I just bought a 2021 Toyota Rav4 XLE, Kent Givens gave us an excellent price that was very competitive. He was very good on keeping us informed and up to date. The best of all is they werent lying when they dont add on dealer fees. Other dealerships were pressuring and would add on other fees while Cobb County was straight up and honest. Kent never pressured us into anything. I would buy another car from them if I had the money! Remember to ask for Kent! The most honest dealership Ive ever been to in the Atlanta area. Worth the 1 hour drive.

Their customer service is unparalleled. I have never felt so welcomed and respected at a dealership before. I am so in love with my new car and I could never express how truly thankful I am for everyone who helped me get this vehicle. It’s one thing to enjoy your vehicle but for me it’s just as important to enjoy the experience getting there. I know I have made one of the best decisions ever! Thank you, thank you, thank you Cobb County Toyota! I’m so glad to be driving my DREAM CAR!!!

One of the best buying experience ever. Blake is the most amazing sales guy I have ever met. He’s really helpful. Mine was an out of state purchase. He made sure everything goes smoothly as possible. He communicated everyday and delivered an excellent service.

This dealership provided the best car buying experience Ive ever had. They were absolutely great - from the sales experience through financing. Just bought a 2020 Tundra. I will highly recommend anyone to consider Cobb County Toyota if they are in the market for a Toyota. I worked with Paul and McFarland to get the deal done. Thank you, guys!

The service department is full of worthless men.I would go somewhere else.

I bought my 2021 RAV4 during Toyotathon, Grant was my sales guy. He did a great job answering all my questions and addressing any concerns. I had no intention of buying new but after listening to Grant’s recommendations and the value of my trade-in, it just made sense. I am so pleased with my purchase and can’t thank Grant enough for his help!

I was in need of a bed mat for my Tacoma i have the long bed and Cobb County Toyota was the only place that had 1 in stock.I ordered it online and they had it ready to ship within hours of it being ordered.It arrived in just 2 days. Incredible service i thought. What inpressed me quite a bit was a thank you ! Hand written on my invoice.Thank you Cobb crew !Tom SweetlandBulls Gap,Tennessee

I just purchased a 2021 4Runner Premium from this dealership. Grant assisted me through the entire process. I’ve gone from dealership to dealership and they only provided a fraction of the help and advice that Grant provided. In the future I will recommend Cobb County Toyota and Grant to anyone looking for a new car.

My wife and I have both purchased cars here twice over the past 5 years. I couldnt recommend this place more. Mark K. in particular is super friendly and helpful and seems to genuinely care about getting you something that works for you specifically. Everyone here that Ive had experience with has been super friendly and engaging, and not in a pushy or aggressive way. They have super high quality product and dont feel the need to pressure you into something that doesnt work for you.We also get our vehicles serviced here. Super fast, hassle-free. Drop off and come pick it up a little later, even on a Saturday.My wife and I are lifelong customers because the Toyota brand is so high-quality, and the team here at the Cobb County dealership conduct their operation in the exact same way.

These guys are awesome! Bought my 2020 4Runner at this dealership after shopping around for what felt like forever. Grant Shumate is the man! I hate car buying, but Grant made this the easiest and most stress free experience ever. Its refreshing to see a dealership that will work with their customers and make them feel taken care of at the end of the day. This is my go to dealership now, they have my familys business and will recommend everyone here in the future!

I have been doing business with Cobb County Toyota for years. Rob Smith and his staff are always courteous and professional. I am always treated fairly and they have went above and beyond to give me a great deal. I will continue to do business with Rob and Cobb County Toyota for years to come.

6/2019 - My wife and I had a great experience purchasing an Avalon from our salesman, Benji. I am a car collector (muscle cars) and am very familiar with the sales process for car purchases. Benji was very knowledgeable about the car, professional to work with and the whole buying experience was pleasurable and fun as well. Make sure you ask for Benji at Cobb County Toyota - he will take care of you!1/2020 - Bought my 2nd car in 6 months from Cobb County Toyota and Benji last weekend. Long story short...Didnt see the color combo Highlander on the web at CCT as the 2019 model year inventory is selling out. I went to Marietta Toyota as they had the combination i wanted online, called 30 minutes before I went down there and their was no such vehicle and got the whole bait a switch BS session. They lied big time. I told Marietta Toyota I would never go back there again. Decided to call Benji on the way home to see if he could help. Not only could help but he drove to a sister dealership and found what we were looking for. Great job again Cobb County Toyota! Go see Benji! He goes beyond the call of duty!!

I bought a pretty cool truck. A volume dealership.

This place is awesome. Third dealership I went to looking for a Toyota Tundra. They greeted me right away, asked what specific options I wanted in the truck and what I wanted to pay, and they made it happen. First time I’ve bought a car or truck where they actually asked up front what I wanted and wanted to pay instead of playing games and selling me a car, they let me buy the truck I wanted. I’ll be recommending Logan and this dealership for sure.

I am extremely thankful for Internet Rob. Truly couldnt have been a more enjoyable experience from start to finish. He clearly looked out for my best interest throughout the process. Whatever you may be nervous about when buying cars -- paying too much, being pressured to buy on the spot, getting tricked into more than you need -- Internet Rob was the opposite of that. Loved it!

What started out as me buying a car from Hyundai of Kennesaw, turned out to be my new purchase from Cobb County Toyota! Edgar was a phenomenal rep who was very patient with me from the beginning of the process to the very end when I drove off with my new purchase. Thank you so very much for making this easy and placing me in something amazing!!The whole team is magnificent and I’m glad to be a part of the Toyota family!

Traveled from West TN with my girlfriend for her to purchase a Camry SE 2020. Mr. Grant Shumate was very friendly and knowledgeable. His approach to sales was very helpful and relaxing. Wound up purchasing a 2021 Platinum Tundra in addition to the Camry! Thanks for everything!

I recently bought a new vehicle from Cobb Toyota with the help of Greg Munroe. Prior to my appointment, I discussed with Greg the horrible experience I had at another dealership in which the vehicle that I had started the paperwork and 3.5 hours into the process for was not held, taken for a test drive by a “brother dealership”, and became unavailable. Greg made sure that he had the vehicle in sight and could laid hands on it prior to confirming our appointment time. He was also very trustworthy and efficient. Cobb Toyota in general provides a good experience in that they did not charge unnecessary dealership fees. Overall, I would highly recommend Greg as a salesman and Cobb Toyota to anyone looking to buy a new or used vehicle.

This was my first car-buying experience and it was an exceptionally positive experience. My sales consultant was Greg Monroe, and he was the real MVP! I felt like he genuinely cared about my well-being and was doing everything in his power to help answer any and all questions I had, in addition to getting me the best deal possible. I didnt walk into the dealership planning to buy a vehicle, yet I didnt feel pressured to buy a new car just because. Greg explained all of the features and benefits of the Toyota Rav4 to me, he took me out for a test drive, and ultimately I was offered a deal on the car that I couldnt refuse. I also worked with the sales manager, Rob Smith who just popped in the last second before I signed the paperwork with an additional coupon to save me even more money. It was a refreshing change of pace to work with a car dealership staff that seemed to genuinely care about me as a consumer and what was in my best interest, as opposed to the typical slimy car salesman persona that hassles or pressures you into buying a car. I cant say enough great things about the entire team at Cobb County Toyota. Everyone was super helpful, incredibly friendly and made my first car-buying experience one for the books, which is how it should be. The staff was incredible, and I can’t say enough AMAZING things about Greg Monroe! Seriously if you are shopping for a Toyota, go find Greg! He took the time to explain everything to me about the vehicle and after the final paperwork was signed he walked me through all of the features of my new car and even helped me program my phone to sync with my new vehicle. I would highly recommend this dealership to anyone. These are the type of people you want to work with when buying a new car.

Looking for a new car, pulled in, asked about a specific car (C-HR) and the salesman showed me a 2018 filthy C-HR. When I asked if they only had used cars (thinking I had pulled into the wrong lot or section), he said No but the 2018 was the same as the 2021. I pointed out that the car he was showing me was FILTHY, he seemed puzzled that that was a problem. It was extremely off putting to then have to go all the way at the back of the lot to look at new cars. Ive bought several cars here in the past but I guess they are doing more Used Car business and maybe focusing on that now. Ill find another Toyota dealership if I go with this car.

Great Customer Service!!!!!!! Went looking for a car for my wife, and Mr. Carl Davis and crew took Brest care of us. Made the process easy and comfortable and exciting. If you need a vehicle let Carl take care of you. Thank you Cobb County Toyota for EVERYTHING!!!!!!!!

So I needed to buy a car this weekend. Last night (Friday) I found a car off car gurus that was located on this lot. I was very hesitant to go to a dealership because my last experience at a dealership was awful. I spoke to Blake and he seemed nice and was very comforting as I had a lot of anxiety going into this as I had been unemployed for several months due to Covid. I guess he could hear my nerves and anxiousness in my voice because he was very reassuring. This morning he even called to confirm and tell me not to rush. Came in and he immediately shows me the car I was looking at. We go for a test drive and he goes over all of the warranties because my last car buying experience was such a nightmare. My friend who was with me felt a little rushed but being from an Italian NY family myself I knew he was just being efficient and trying to make sure that we didn’t have to spend our entire day there while still making sure any questions I had were answered. Once I signed all of the prelim paperwork Blake took the car to get detailed and we were only waiting about 10 minutes before the financial department was ready for us. The gentleman who helped me with my financing was also amazing and went above and beyond to make sure I got a good deal despite my complex and Covid affected income information. When we had signed on the dotted line and stepped out of his office, there was Blake waiting for us, making sure we had a good experience in financing, and that we were well taken care of. He walked us to my new car, double checked everything and congratulated me. All in all it was a GREAT and efficient experience. We were only there maybe 2 hours total. The only problem was they didn’t tighten the bolts enough on the temp plate and I lost one somewhere on the way home.. but that was an easy 2.99 fix lol.

I am still in awe in the lack professionalism I just experienced. I was working with Rob Warren on purchasing a vehicle. When it came to me just letting him know, Ideally I would like the lowest interest rate even if I have to sacrifice more monthly. His response and reference to my credit was appalling. I wont be purchasing from Toyota....and to anyone purchasing a car. Remember...your spending thousands and commission is what theyre on the hunt for. The LEAST they can do is be NICE and courteous. Theres so many cars out there...make it a good experience. Buying a car should be fun:-) Regardless of your credit score!!

This is the best Toyota/Car Place ever. I have been taking my (17 year old) car here for many many years and they are awesome. Always run big purchases and repairs by me first and doing what is best for my car and me, not just for their revenue. Been got by other Toyota Repair places as they told me I needed lots of service that I didnt. Manager Zach is the best, my family was sad when he got promoted to manager because he was our go to that we trusted with everything. He passed us off the Chris Rodriguez who has been nothing but a pleasure to work with! Go to this Toyota!

Worst experiences ever David Cobb was very rude.

I cannot express the greatness of Cobb county Toyota. There hard work and kindness of situations. We have bought a lot of cars from this car dealership, and Rob Smith is like family to my husband and I. They are very diligent in all of there jobs and responsibilities to there customers. They are always polite and go above and beyond there jobs . To all there we love you!!! Stay safe.

I can’t say enough good things about my experience with Stan at Cobb county Toyota. I was a little on edge about buying a new truck but he made it an enjoyable experience with little to no stress. I was able to get into a 2021 Toyota Tacoma TRD Offroad that I wanted at a monthly payment that I was comfortable with. There was no hassle or haggling, these guys just made it happen. If you’re looking for a new or even used vehicle Stan is your guy!

First of all I hate the process of buying a vehicle but that changed when I went to Cobb Toyota. I was told to ask for Internet Rob when I got there. He immediately came out and greeted us and let us know he was busy with another customer. I had phoned him earlier so he knew what I was interested in and had some suggestions of cars for me to test drive. Tony took us on several test drives and if he was aggravated at the number of cars I wanted to drive, he never showed it even when they were 3 deep. He patiently went back and forth for one set of keys after another and answered all the questions we threw at him. I had such a great experience from these two gentlemen and from Jason who did my paperwork. I would recommend you check them out if you are in the market for a new car!

This place was amazing! My brother had purchased a Tacoma a few months ago and I immediately noticed the service was 5 stars. They make sure youre 100% happy with your car and answer all your questions. I went this weekend to buy my very first car and I was nervous. The car I was looking at was sold, but David Lightner quickly found me a better option and I loved it. All my questions were answered, along with information on the process. It didnt take long before I was taking my new car home and I am extremely happy. I definitely recommend this place if youre looking for a new car. I purchased an used vehicle, but its NEW if you ask me. It looks new, it has no scratches or dents and they make sure the vehicle is in perfect condition before selling it.

I purchased my first Toyota in April 2018 and love it. I since have moved to San Francisco and because of the great service I have received at Cobb County Toyota took my business to SF Toyota where I also received great, trustworthy service.Since my purchase in 2018 I have only taken my car for routine maintenance to Toyota, however every time I take my car to Cobb County Toyota my car has gone into the shop driving great and left needing an alignment. Each time this has been because my car drives straight and smooth and upon exiting the service shop consistently the steering wheel is over 30 degrees off and front end will shake. I politely return to the shop and point this out and, of course, the only fix is a $100 alignment.Needless to say, I’m disappointed, feeling abused, and my trust is broken. I just wish that the amount of care I put into my work would be reflected in the care Cobb County Toyota would put into theirs.I thought I found a great service provider for my car. Oh well.

Just all around fantastic experience. We had only gone there to look but they gave me an offer I couldnt refuse. Literally. Not only that, but Terrence East provided just exceptional customer service. He went above and beyond and was just awesome to work with. He took his time explaining all the bells and whistles of the new vehicle and making sure we left there happy. Which we did!

Two reviews in one:1. SERVICE DEPARTMENT: A-Plus. My service adviser was phenomenal and helped me save a ton on some work I was getting done. He found exactly what I needed and helped me save. Bravo work!2. SALESMAN: F-MINUS. I dont know your name but because of your action I will NEVER purchase a car from this dealership. I was killing time while my vehicle was being worked on and I was looking at the cars in the lot. This salesman approaches me and pitches his, we pay the best dollar for any car and I mentioned my car might not bring much cash and he said, why is that? and as I was telling him about my car, he nonchalantly yelled at his coworker across the parking lot and asked where he was going for lunch and if he could bring him some food. He continued to discuss lunch with this guy and just walked away from me as if I didnt even exist. Though I was not looking to purchase a vehicle that day, you just lost a potential buyer. Extremely rude.