Had another great experience getting my 2nd Ascent, all thanks to Cliff! Highly recommend him, as he is very knowledgeable about Subaru products & safety features, and never felt pressured to pick Subaru as my new car. He also goes above and beyond for customers. I really appreciate all his help! Finance team also made it easy to understand all the paperwork and costs.

Wonderful and amazing experience at this location. We came in knowing exactly what we wanted. Stephanie was very friendly and attentive to our needs. The process was very easy and not stressful. The level of care they gave to us was exceptional. I had to come back the next day for them to finish up some detailing and John was very friendly and courteous. They treat you like family and less like customers. Definitely would recommend this location for anyone looking to purchase a Subaru. Very pleased!

Came here on Labor Day after looking around for several months. If only I had looked here first! Ralph met me outside and was more than accommodating after hearing what I was looking for in terms of the vehicle and payment. He showed me every detail about the WRX Premium I could possibly want to know. Its been a long time since Ive driven a manual, but Ralph gave me all the guidance and confidence to get my shift legs back during the test drive! The GM, Louis even introduced himself to answer any and all other questions about the deal. Their F&I manager Mike made the process incredibly smooth and I left with a better deal than I could have asked for. Ive been in dealership F&I myself for a few years and was absolutely blown away by the experience there. This dealership has earned every one of my future Subaru purchases and every referral I can send their way!

Awesome car buying experience...and I LOVE my car! I will do service with Kennesaw Subaru again! I appreciated the kindness, courtesy, and time that Mr. William Howard showed me. He answered my many questions, listened to my needs for a vehicle, and helped me find a car that met my needs. I was nervous about having to go through the process, but this experience showed me buying a car does not have to be a hassle. In fact, it was a very pleasant experience!

I’m always pleased with this service center. Staff are great and professional. They review the work done and always ask if I have any questions. This year I moved further away but I still prefer to go to there.

My experience with them was amazing:) Morris made the visit pleasant, comfortable and easy. He was very mindful of the needs of the buyer and provided enough information about the car yet not a tiny bit of pressure in purchasing other additional benefits. Yup, like in the other comments theres snacks and water too.

My son had seen a car on line so we went to test drive. Ralph met us and didn’t put us under any pressure and actually complemented my son on his stick shift skills. Unlike other dealerships there was no pressure to buy, that decision was down to us. We made the decision to trade in and buy and the process was very straight forward. Very happy with the service and would have no issue with buying from there again.

This is by far the worst dealership and service center I have ever been to. The first time I came to get my vehicle services I waited for over 4 hours for an oil change and tire rotation. The next morning as I was washing my car I noticed that there was a hole and a crack in my front bumper that was patched terribly and painted sloppily over with the wrong color paint. When I called and spoke the the general manager he explained that there are no cameras in the service center so he cannot say that they were at fault and explained they would charge to fix it. The gentleman tried to argue with me that I created the hole then tried to patch it, which is complete b.s. because I wash my car weekly by hand at my shop.Now today I got to the dealership for a service at 8:30 when they open and was one of 3 people waiting in the lobby. It has taken over 3 hours to get everything completed. While I have waited at least 15 other people have come and gone getting the same service that I have been waiting for. When I have asked about his much longer they expected it to take they said there was no way of knowing. When I got everything back on my checkout express service sheet, the time I arrived (8:30) is written and in all caps “WAIT” is written and circled. When I asked about why that was written and took so long they did not have an answer. That is unfair and unacceptable to me as a paying customer. I 100% do not recommend anyone bringing their vehicle to this dealership for service and I will not be returning!Attached are pictures.

I found my contact sales manager Stephanie very professional and honest. She helped me right from the preliminary stage of selection my vehicle to closing. I heard a lot of stories about car sale dealerships that they are very pushy but Subaru of Kennesaw was different. This is the first Subaru I have and I love it. I highly recommend this car and Subaru of Kennesaw is the dealership to go.

Best experience buying a car I’ve ever had! The sales team was amazing. This was my first time buying a brand new car, so I was a little nervous and overwhelmed when I first arrived, but that quickly went away when I met the sales team.Upon arriving I was immediately greeted by my amazing salesman Micki, and General Manager, Louis who took care of everything as far as my trade in goes, and I didn’t even have to lift a finger.Going to the dealership and buying a car can sometimes feel like you’re just being pressured into something you can’t afford or don’t want, That is not the case at SOK. I told Micki exactly what car I wanted, with all of the additional features and packages. One day later, Micki found me the exact car I wanted across the state, and said “No problem” we will go get it for you and bring it here”!Micki made the whole process quick and easy, And took all of the stress out buying a new car. Couldn’t be happier with my new car, and Thank You to Micki and Louis for making the whole process a fun and exciting experience. My wife and I, will be life time customers!

I originally went in the dealership to see what used cars were available because my parents had such great success here and my car was beginning to need more in repairs than it was worth. The salesman was wonderful and I felt no pressure. I had a number in mind for a payment and what I was willing to accept and they beat that number and gave me more for my trade-in than I was expecting. I could not have had a better car buying experience than I did at Subaru of Kennesaw!!

I took my car in recently for an oil change. They claimed that my 2011 outback 3.6r had a head gasket leak, oil pan leak and front cover leak. They claimed it would be $4000. I took it to Six Star Subaru for another look, and there is a slight leak in the front cover, but not nearly as catastrophic as Kennesaw made it sound. They will rob you blind here if you’re not careful.

Had a wonderful experience at Subaru of Kennesaw. I would recommend this dealership to anyone.

I made appointment on oil change an tire rotation. An the finish my car in 20mins. I went check my oil, my oil was black an burn. Also they never rest oil light or gave a sticker!!!! Never the less poor business treat of me an my 19 Subaru out back. Never ever ever go to Subaru of Kennsaw!!!! -000000

We drove 2 hours to look at pre owned outbacks or other options for trade in. Unfortunately the salesman would only talk to us about leasing a new outback. When we told him that the lease payment was too high for us (in the $650s), he shook our hands and told us good luck. He did not show us anything else, not used or new cars. We left and went to Honda where they showed us many options, and we were able to come home in a new vehicle with a comfortable payment.

Just bought a Subaru from here actually and Colin made the process quick, easy and painless. He dealt with everything and answered all of the questions and worries I had without being pushy (which can be a bad trait sometimes in my opinion). The only reason it doesnt have 5 stars is how hard it was to get in and out of the dealership itself, and the little customer parking they had. Otherwise I would recommend if you want a Subaru, this is the dealership for you!

Had such a great experience working with William Howard. We were on a tight time constraint and he did everything to make it a smooth, enjoyable experience. If you’re looking for a wonderful car buying experience, make sure you ask for William!

When looking around for a dealership I was very particular with my needs and wants for my next vehicle. I was trading in my 2018 F150 and had specific size requirements to fit the crates in my forester. My salesman for this transaction was Jason Quackenbush. I showed up was treated with respect and Jason got right to the main aspect of my next vehicle... the crates. Once they fit we moved onto the test drive and so forth. Jason was very informative as this is my first Subaru and assisted me in picking the proper accessories for my next vehicle. The rack, hitch, and other items will be installed shortly.I’d highly recommend Jason for future transactions and would gladly recommend him to friends and family. As a veteran he made sure to take care of me on that aspect, and ensured I qualified for as many discounts as possible.Jason, many thanks again and I look forward to seeing you again in the future for service and upgrades.Pictures: my 2018 F-150 and my new 2020 Forester Sport

Brought our car in for recall issue and figured I get an oil change. I specifically asked just for an oil change while there, nothing else. Service was completed and I was up charged for tire rotation and synthetic oil, for which I didn’t request either. I left a comment on their survey, received a call back and I was informed that I should have specified further that I didn’t need those services. Also that, although listed as $20 on the itemized receipt, the tire rotation was free. I’m not sure how that adds up.

Very friendly and no pressure! The process was very easy and cannot say enough no pressure to buy! Went in today for the first service, again, the service was amazing! So thankful that I have found this amazing dealership that concentrates on customers! The only thing, I wish yall would open another location up in the Canton/Jasper area, there is an old dealership up for sale up 515 in Jasper, just saying.

Subaru of Kennesaw is an excellent operation. We were treated with respect; the absence of sales pressure was very obvious. All the staff we came in contact with were polite and courteous. They know they have top-rated vehicles to demonstrate which they do in a very professional manner. Subaru of Kennesaw needs twice the amount of space they currently occupy. Im sure management is aware of this and that the long-range plan for this highly successful company is to meet that need.

Scheduled an appointment about 10 days ago for today at 11a. Arrived on time and was informed service could take an hour or more. After one hour, we checked on the status with service attendant, who indicated it would be another 40 minutes. At 1:05p, checked on status. The car had not been serviced. We watched as an entire waiting room turned over twice. I will never book with this Subaru dealer again. I brought this dealer a new sales customer and service customer based on the Subaru brand reputation. From a loyal Subaru customer of more than 20 years, this is the worst experience with Subaru Ive ever had.

Arron was great! Really recommend as a sales person. I did a quick test drive and elected to do an extended one may weeks later. in the between time I was not hassled or contacted more than once and that was via email.Cant say that about other dealerships that hound you to death over selling. No pressure. Answered ever question. In fact the entire team I interacted with was very matter of fact with zero pressure. they simply present the options and it is up to you to make the decision.

Great people! Cliff did an awesome job and delivered what he promised. LOVE my new Crosstrek.

Ive called Suburu in Kennesaw SO many times and the women who answer are always rude. I ask to speak with someone in the service department and I get passed around back and for until Im like hey this is the fourth time youve transferred me and they they finally have a conversation with me about how no one is in that day. So I call the location in Decatur and I get an immediate answer to any of my questions.

I am writing this review because of the poor level of service I am receiving from Subaru of Kennesaw. I originally tried to buy a vehicle here in Feb 2020. The service and knowledge was so bad i drove 30 miles to Decatur to purchase my Ascent. in January of 2021 I wrecked my car, I had it repaired and once complete called to make a service appointment. I was routed to a voicemail, I left a message, and I never received a call back. subsequent calls have delivered the same result. the most recent call was Friday 5/6/2021. i am trying to schedule maintenance and arrange to have a hitch and some other accessories installed. It is 05/11/2021 and I am still waiting for a call. When i spend over $40K on a vehicle, and want to have it serviced, i expect a call back. it is not too much to offer. i would not recommend this dealership to anyone i know. i have made at least 5 calls and never received a call. I love the car, but would be reluctant to buy a car from this dealership or have service performed because if they cut corners on customer service for this, they will likely not be good when I really need them. Return your calls!

Other than the seriously tight and nerve-racking squeeze driving through their parking lot, and needing to be a couple weeks out in front of an oil change due to how busy they are, i have had great experiences there. Friendly and quick has always been the vibe for me. So far- no complaints what so ever.

Great service. Friendly, knowledgeable people, comfortable waiting room. What more can you want?

We bought our first Subaru from Subaru of Kennesaw 6 years ago. Every experience with them since has been 5 star. Their service department is the best. We just bought our 2nd Subaru from them. That says it all!

The buying experience at Subaru of Kennesaw was very easy. Our salesperson Stephanie was easy to work with and we were able to get a great vehicle at an exceptional price! We will be going back the next time we need a vehicle.

Had a great experience. I live 3 1/2 hours away. They had the paperwork and the car ready when I arrived. Julio took his time with us and explained everything about the car and the paperwork. When I saw the car everything they said it was it was. A very happy satisfied customer.

Willie was in charge of repairs to my vehicle. Found the issues did repairs with a quick turn around. Very professional. Excellent service. Thank you

My husband and I just purchased an Outback from this dealership. We had a great sales experience with Julio. He laughed at all my horrible jokes, and did a fantastic job answering all of our questions. He was just a precious and sweet human being, I recommend him for first time car buyers.

I purchased a new Subaru Outback Touring XT from Ralph yesterday and it couldnt have been a better experience. They gave me a very fair trade-in value and made the purchase process fast and easy, which I greatly appreciate.Bill, one of the business managers, should also be commended, as he didnt pressure me with any of the extended warranties and whatnot and had me on my way in just a matter of minutes.That said, Im very satisfied with my experience at Subaru of Kennesaw and wouldnt hesitate to recommend them.

I bought my first Subaru last week and I was very happy with the whole experience. Mark Singleton was very knowledgeable, personable, and extremely patient. He really took the time to answer all my questions. Great customer service and I love my new car. Im telling everybody!! Thank you Mark and everyone at Subaru of Kennesaw. Best wishes, Trina

As a first time customer, I was very pleased. Service department was very nice and did great service.

Do they really need sales enough to con my 87 yr old parents into leasing a car? They went in looking for an older used car and my Dad, which is hard of hearing, said they started having him sit in new cars. Mom liked the red one, but said she still doesnt know how they ended up with it. The manager said they didnt have to buy it. What can they do now?

Dropped three stars. Had a scheduled recall service today. I arrived for my appointment and they didnt have the needed part. I was informed of this with a dead stare. I was offered a sort of apology, but only after the rep voluntarily revealed that they had been calling customers for the last few hours to cancel appointments...I hadnt been called. Clearly some procedure wasnt followed or someone was careless...There was something not right about the explanation and the situation. I left feeling distrustful and skeptical, feeling like I wasnt valued as a customer.

Amazing place a dealership that was a joy to work with Miki was awesome. We got a great vehicle too, wouldnt shop anywhere else in future unless they follow this model in treating customers. No pressure No Salemen running you down on the lot a real eye opener and lesson for other dealerships.

Service experience: Up front... I’m loyal to Subaru. I come from Utah where Subarus are far more common than they are here in GA. I needed a good dealer to take care of my needs for my Outback. I do my service at authorized dealers only - I expect to pay dealer prices so keep that in mind! I do it because they stand behind their work, they have the specialized training, and increased resale value, and they will stand behind their work. For example, there was an issue with a repair concerning my head unit where another part of the car was accidentally damaged during the repair but they made it 1000% right after we discussed it. They have always been fair and attentive to detail when it comes to my car. Truly, they have completed the repairs faster than I expected as well which is a great bonus! Matt and Willie are great in the service drive. See them if you want extra care and detail paid to your Subaru.

Subaru of Kennesaw is wonderful!!! Jason was excellent and thorough in helping us pick out our 1st Subaru and I can say a month later I’m truly happy with our purchase. I will be back and definitely recommend them. I was skeptical about getting a vehicle during these times especially with safety concerns for the test drive and going into a dealership. After the first visit I didn’t worry anymore. Thank you Subaru of Kennesaw!!!

Could not get them to honor two recalls had to contact Subaru head office to get this dealership to fix the recalls . My wife was at the dealership as our lease is coming to an end and we are interested in the Outback the salesman said they have no 2020 inventory, their website say different, he would not talk numbers as he says rates change daily, really ? and further told my wife to bring her husband if we are interested ! What ! My wife chose out Forrester what total arrogance all round at this dealership. Needless to say I dont recommend this place from arrogant sales to workshop. Also seem to have a problem with females

I bought my 2020 STI and had an excellent experience. The staff was professional and courteous. I believe I received a great deal and I would recommend this dealership to anyone.

Everyone has been very helpful and friendly, but dont understand why you dont have more room for customers who are waiting for service to be preformed with so many people in such a small place, with the distance restrictions we are encouraged to maintain. Also the mechanics were very good about wearing masks but the indoor staff were very lax. We are still in an extremely high level of alert for the safety of each other, we need to be proactive.

Fantastic experience start to finish. Will definitely be back for maintenance on my car. And hope to work with the dealers getting a new car in the next few years

The staff made our buying experience easy. Every question was answered and we looked at several models. We purchased the exact model we were looking for. I recommend this dealership for their willingness to help, friendliness and knowledge of their vehicles.

Got my used vehicle here. Sales person was super nice and cool. Got approved with a trade in. 1-year later I don’t regret my decision buying from here. Nice staff My Sales Representative was Colin Blanken

We purchased a 2021 Ascent from William over the weekend. Extremely easy and efficient sale. This is my second new car purchase from William and we will definitely work with him again should we be in the market. He is super friendly and makes you feel very comfortable. Lots of jokes were had. I was sad to see my STi go but it was time to upgrade to a more “adult” vehicle.Matthew in service is always great. He is quick, super friendly, and constantly keeps you up to speed on the status of your vehicle. I cannot recommend him enough as a service writer. He will get the job done quickly and make sure everything is perfect before you leave.Subaru of Kennesaw is definitely blessed with two great employees. Keep up the great work you guys!

I wanted to take a moment to say how wonderful the team at Subaru of Kennesaw was. While I didnt purchase my Outback there, I found myself needing a new battery while in the area one day. They were able to squeeze in a next hour appointment, test my current battery, determine the fault and replace it all within 40 minutes. They rock!

We purchased a 2021 Ascent and 2020 WRX within three months of each other and cant say enough positive things about our experience. Our salesman was Morris K. and financing with Bill. We were in and out of the dealer with in a few hours and they took excellent care of us. When we returned for the monthly maintenance our salesman came by to follow up with us and see how we were doing. In addition, they offer a special followup after the purchase with their Subaru Expert Atiq C. who went over everything on our vehicles and showed us a few things we had forgotten about on the day of purchase. Honestly in the 20 years of purchasing vehicles this has been the best car buying experience ever. Keep up the great work folks, youre doing it right!

I was literally in and out in like a hour and a half. Everyone was nice and professional and on top of their game. I got hooked up with pricing for my vehicle and they found exactly what I was looking for. The only issue is that they wanted to buy my car for almost 2 grand less than what it’s worth, which I took somewhere else.

I started my buying process one morning by choosing 3 dealers and composed the same chat message of what I was looking for and what I was trading. Subaru of Kennesaw was not the lowest, but always the quickest to respond. So when I advised John Settineri, their Internet Salesman, that he was alittle off on the trade allowance and explained why I felt my 2020 Nissan Armada with only 1625 miles on it was worth the higher trade allowance, he immediately stated he would match it. Most importantly, everytime I asked a question, he responded timely. When we decided driving 120 miles to pick up the vehicle and having to go through downtown Atlanta, leaving a sick dog at home for hours, and my husbands health not the greatest (and Covid cases rising in Georgia), John Settineri, stated they could deliver to our house and pick-up my 2020 Nissan Armada. This dealership WOWd us from the beginning to the end and am sure they will you too. I always read reviews before I make a large purchase so hopefully my review will help someone on the fence on who to buy their next vehicle from.

Colin was great to work with on the purchase of my new Outback. He had everything ready to go, showed me the main points of the car, and got me on the road in no time!

Today we went to see a 2010 Forester. Loved the car, but but due to its age/our downpayment financing was proving to be difficult. Colin and Bill were AMAZING. The disappointment of not getting the 2010 was erased when Bill figured out that, for us, leasing the 2021 Forester was not only possible, but more economical.We now have a gorgeous, brand spanking new Forester in the garage!10/10 will happily recommend, and do business here!

I purchased a pre-owned Forester Touring from Subaru of Kennesaw yesterday. It was hands down the fastest and smoothest vehicle purchase I have ever made - less than two hours. Kudos to all the staff at Kennesaw and especially Colin Blanken for handling the process beginning to end. Well done!

A great experience buying from Subaru of Kennesaw, start to finish. No pressure, they worked with us on pricing, and were considerate of our time and budget. Jason was fantastic to work with. Every car buying experience should be this easy!

We purchased our Subaru at this location and used it for all repairs. At 120,000 miles, the transmission went out. Subaru USA covered the cost for a replacement. Last summer, we brought it in for some overheating issues and had $4500+ work done. When we brought the car home, it started overheating again. The service department did not clamp the hoses on the radiator so all of the fluid poured out of the car. They claimed that they rechecked it and it was fine. The oil light came on earlier than it should have so we added oil and scheduled an oil change at a local service. Just over 1,000 miles after the oil change, the oil light came on. I called Subaru’s service department. They said to monitor the oil level and add as needed and bring it in when it came time for the next oil change to do an oil consumption test. We did that. At about 1,000 miles the low oil light came on and we added oil. It was approximately 1.1 qts low. The service department first claimed that it was leaking from the piston rings. They did not explain how they determined that was the site of the leak. After contacting corporate, the service manager now claims that we waited too long after the repair to make a complaint, despite the fact that we were given directions to monitor and bring it in at the next oil change.I do not trust this shop to do the work correctly. Worse than poor workmanship, they lack integrity.Oh and also, our transmission is leaking from a sea failure. A seal that they placed just two years ago!!

When we wanted a new Outback, Ralph Kurland found the specific car we wanted and made the whole buying experience stress free and comfortable. I cannot say enough about his desire to make the deal right and follow throughout the whole transaction. He aims to please.

The employee Mike is very rude and their staff had originally told me my service appointment would take 1-1.5 hours but it took them 3.5 hours as they took other cars before mine although I had an appointment. Also please see the review of this clearly sick person taking care of my car.

I recently purchased a 2021 Outback, it’s been not even 6 months and the car is leaking water inside the floor of the passenger seat. I had to drop it for the second time (2nd in less than a week and 3rd in the month, because the first time I was there for the normal maintenance they told me we they wouldn’t fix anything but change the oil), after two days ago the claimed they fix the issue. When I was telling the receptionist that I was very disappointed because I thought I bought a great car, she mentioned that she has seen the same issue in 2022 models!!!! I can’t believe it! They gave me a car to use while mine is getting fix, however they make me pay for the gas. I wish I could tell them if the are going to pay for the gas I use every Tim o had to drive to their place so they can fix my new car. This issue demands a recall, I have read so many posts with other people complaining of the same problem that demoralized me. I honestly lost the confidence in my brand new car, and I wish I would have buy a Toyota or Kia instead.

The best car buying experience I have ever had! Thank you to Richard and Mark for your outstanding hospitality and customer service!

Friendly, helpful staff was right on-time for the appointment and knew exactly what needed to be done to my dads car. Waiting room was comfortable and had complimentary snacks and coffee. Service was much faster than expected and done right. Highly recommended.

Great experience! William, our Sales Associate was very knowledgeable about the vehicle and options. He worked with us on our trade and we left with a new Subaru! Overall very happy!

Replaced the brake pads with them 4 months ago. My daughter said that she was having problems stopping, when I took the car back to Subaru in Kennesaw they told me that the calipers needed to be replaced at $325 each and the entire brake line system was shot. The work needed including the caliper replacements totaled up to $2,400. With a straight face they sent me that email. I had the car towed to six star service in Decatur Georgia and they just told me it was $863 worth of work and that was including a new battery that my 2008 Subaru needed. Everybody knows that dealers hustle but this was egregious. The car is for my daughter to drive to college... This is the oniest one star I can give and its still not oney enough

Just had another great car buying experience at Subaru of Kennesaw. 2nd time doing business with my sales exec William Howard and maybe better than my last one. The only thing I would change is the next time don’t go when they are so busy!! I had an hour’s wait to get into the Finance Manager’s Office because they had sold so many cars that day!

I recently purchased a 2018 Subaru Crosstrek here and from beginning to end it was a great experience. It was relaxing and pressure free. Everyone I dealt with was very knowledgable and super helpful. Richard King was the salesman and Mike Deem helped me with the financing. It was a pleasure working with both of them. And Johhny Poole gave me a great deal on my trade. I highly recommend Subaru of Kennesaw. And the car is AMAZING! Thanks to all.

Got my truck here. Julio sanjuan is the best.

We are in difficult times right now with the microchip and steel shortage. Ralph did everything he could to source us a car that would replace our recently totaled 2018 Impreza for our daughter. His persistence and response time were great and he found us a suitable replacement. Thanks Ralph and Subaru of Kennesaw.

Had a great experience at Subaru of Kennesaw. Sales man was wonderful. Felt got a great price without having to play games or deal with any high pressure antics. Looking forward to years of enjoyment with my Outback.

This dealership and it’s Service Department has completely restored my faith in humanity after what has been a long year with the pandemic. We were headed to Florida on our first family vacation in years, a nice break for myself as a nurse. While driving we experienced issues with our breaking, come to find out our break pads needed replacement, rotors resurfaced. We opted to spend the night near Keenesaw and contact a local dealership the next morning. Not only did they take my car in right away, but they replaced what was needed and had me back on the road so I could check out of my hotel and head to Florida all before 11am. They are truly a blessing and I would recommend this Dealership to anyone.

Great staff, clean facility, hassle free purchase. Im overly satisfied with my recent experience. Kudos to the entire Subaru of Kennesaw team.

Just had a wonderful experience buying a new Crosstrek Sport.John S. from internet sales, made the experience quick, relaxed and almost fun. The whole team from Maintenance to Sales is just great. Will be a lifelong customer.

We had a great experience with Ralph! He had to deal with my sister who was not having a good day lol. Ralph remained courteous, patient and professional! We were treated with the best service from Ralph throughout the entire transaction! Thanks again for everything! And, Michael was great with handling the fun paperwork part too! He topped it off with more good service! I would definitely call Ralph again! Thanks soooo much! 🙏🚙🖊🙏

Ralph was a great listener as our salesman. I love my Forester Sport. Such numerous safety features.

Had some work done told them to keep it under $300 only one issue was a saftey issue and it was $200 so I had what I thought would be no more than $100 more and if it was more it was not to be done well they did $300 more and then said well we discounted it $100 I appreciate them trying to working with me but it all could of be avoided if theyd of just listened and read the Notes.

Subaru of Kennesaw made the buying process easy - especially during a pandemic. Starting with the responsiveness of the internet sales (Stephanie Fraizer) to signing the documents on that cool desk screen! Thank you!

Great buying experience for the second time. Colin Blanken did an excellent job taking us through the purchase of our 2020 Outback Limited. Finance gentleman was low pressure on the warranties and service contracts, which was nice. Id definitely recommend them if youre considering a new Subaru!

This is one Car dealership which didnt feel like a dealership at all. Right from the moment we started interaction with Sales person John, we felt they are worth our time, even though the place was completely at other end of the city for us. Glad we made the distance, completely transparent, pleasant and good people to do business with. Mike, the business manager explained everything in detail without even a hint of selling anything that we didnt needed. everyone was extremely polite, patient and nice to talk to. We highly recommend if your are in the market for a Subaru, the people at Kennesaw wont let you down.

Love the car. Hate that I sat alone for 2 1/2 hours to wait to sign a few sheets of paper and write them a check; especially after having all the financing, insurance, deposit et al. arranged over a week ahead of time. Don’t understand why that couldn’t have been ready for me after talking for a week with a salesperson about what days be time I would be there.

This was a totally new type of experience buying/ leasing a car at Subaru of Kennesaw. My salesperson was professional and friendly and made the process simple. This is my first Subaru and I absolutely love it! I would recommend this dealership to everyone!

Hard to get appointment because of ultra tiny service garage. They know they need to expand, but they can’t. Only solution is to move to new location. I can’t even get a warranty issue looked at. Avoid this dealer until they relocate with more space.

Fantastic experience with my good friends over at Subaru! Jason is cool, calm, and collected but doesn’t hold back from singing along with some 90’s pop! He’s awesome. Go get yourself a Subaru from him and share the love.

My experience is Subaru of Kennesaw has actually been great. They have been very patience and have been really great during the while transition of buying my car. My previous loan holder, Flagship, has unfortunately been dragging on the process and has made things more difficult than they need to be, but thankfully Subaru has worked with us and are taking care of the process. I really appreciate them for caring and being professional.I would recommend you buy a car here, they will treat you right and get everything done with you having to not worry about anything.

Just bought my first Subaru and I couldnt have asked for a better sales experience. Ralph was fantastic! He listened to what I was looking for, my price point and then showed me the car I ended up buying. No b.s.

Me and my wife and our daughter, were in the sweltering heat since early morning looking for a car. Around 6 pm we finally get in a Lyft (which didn’t have ac) for 40 minutes and came to Subaru of kennesaw. We were already bummed out about not finding anything yet, and didn’t think we would get lucky. Our 7 year old was already bored and drained from the day.But I’ll tell you, hands down, the best service we’ve ever gotten. Richard king was so patient and kind, and made the process a breeze! Breaking everything down for us with every step and he was the sweetest and most patient with our daughter (who also has adhd so it not so easy during a sale like this) we left with a car we were very confident with and at a rate that beat capital one. I am very appreciative of the service we received, and how lucky we got at our last stop. Richard! You are amazing! Thank you again soooo so much!

Friendly, no pressure and patient approach to our request and inquiries about various Subaru models. Julio was very helpful, knowledgeable and convincing.

Service department did an excellent job of keeping my appointment and getting the work done. Very proffesional and friendly.

Great car, bad customer service. We purchased a loaded new Subaru Ascent on July 1, 2018. We added the medium Starlink package and a trailer hitch. Was told we would be called for a follow up appointment to install the trailer hitch and go over the features of the car. My wife sent an email to our sales person Richard on 7/2/2018 regarding some options purchased. A week passed with NOTHING from Kennesaw Subaru. My wife called Blake on 7/6 to check on the hitch and a missing seat belt part. Was told he would check and call back. NOTHING from Kennesaw Subaru. Wife called again on 7/21 and service department had no information on the hitch or other options.It appears that Subaru Kennesaw is great at cashing your check for a car (we paid cash) but after sales customer service is non-existent. We had high hopes for Subaru of Kennesaw from reading other reviews online but at this point our experience has been increasingly frustrating.The department of motor vehicles has been more responsive to getting our vehicle registered and licensed than Kennesaw Subaru has been at getting our post purchase requests completed.Look elsewhere if you desire a solid deal AND good customer service when purchasing a new Subaru.

My wife and I had an excellent experience here. Ive heard from most people that buying a vehicle can be stressful but Mr. Richard King made this a very relaxed and enjoyable experience. He added all sorts of personal touches along the way. He really made us feel comfortable in what we were doing and also happy. Bill in financing was also excellent. Made the process easy and painless, great explanations and took his time. Overall, I greatly enjoyed our day there. Left with an outstanding vehicle and had fantastic service.Thank you both very much!

William is an authentic sales representative. The staff here in general is always prompt, helpful, and courteous.

After a botched purchase at a different dealership I found a vehicle I really liked at Subaru of Kennesaw. I found everyone at this dealership to be honest and welcoming. Stephanie was a great pleasure to work with. They were very accommodating on scheduling my test driver and I was out the door a proud owner in no time. LOVE this place.

Good service department. Service managers are exceptional and they arranged for a loaner vehicle with no hassle.

I was 1st of 4 vehicles in service tech bays but last to be waited on.Once the tech began he did a great job

They really push their service department during the sales process. I purchased my 2018 Crosstrek a couple weeks ago. My initial experience was that they were supposed to detail the car and when I got home the entire back of the car was covered in sand. Still trying to get it out. I was also told after my purchase that the car required an emissions inspection. When I took it to my regular emissions place the attendant said Did you buy this from Subaru of Kennesaw? Their fleet guy brings cars here all the time, why did they make you do it? My most recent experience came this week when I was having headlight problems. The soonest they could see me was 10 days. I had to take the car somewhere else and pay put of pocket.

My wife and I were shopping for her next SUV. We had 5 brands in mind one of which was the Subaru Forester. The Mark Singleton, our salesman, met us at door and was friendly and helpful from the start. Mark cared more about helping us find the right vehicle than pressuring us into a quick sale. Mark was super knowledgeable of all features of the cars. We left went home to think and came back same day and bought a new Forester. The staff was fair on my trade in and the process was simple fast and efficient. I have purchased over 40 cars and this was by far the best experience I have ever had.

Colin and Jason were amazing throughout my whole experience! They were able to find me the perfect car that was beyond my expectations! Definitely recommend this location and Subaru is the way to go!

Worked with Morris to purchase a new Forester. Morris, and everyone we interacted with, were great. Morris was painstaking in his explanation of the various aspects of the car. Very happy with the new car.

I couldnt ask for a better dealership experience! Collin has sold a couple cars to my dad so we already knew him, but when my moms car broke down and we wanted to trade in everything we had for a couple Crosstreks, he made us an incredible deal on two vehicles. I cannot say enough about how awesome Collin is - very patient, worked out a really good deal and SUPER thorough when answering our questions.100% recommend and get Collin if you can - you wont be disappointed!

Colin helped my mom buy her new car, and he was very helpful in helping her find the car that fit her budget. It was also the quickest car buying experience I’ve ever witnessed. Thanks Colin, and to the rest of Subaru of Ksaw staff!

Phenomenal experience from start to finish- Obviously, Subaru’s sell themselves- BUT, Subaru of Kennesaw truly shines when it comes down to the car buying experience. Total professionalism, ZERO pressure or gross sales tactics, fair pricing and the most streamlined finance dept. I have ever personally experienced.HIGHLY recommended and look forward to giving them more business in the future!