user
NAPA Auto Parts - Genuine Parts Company
2590 Keene St NW, Kennesaw, GA 30144, United States
Appearance
NAPA Auto Parts - Genuine Parts Company
Comments
ba
Review №1

I walked in and they had what I wanted.I had called earlier and they said they the part I wanted and they .They were polite and fast and very courtesy

Ti
Review №2

Very good parts and in stock things that auto zone

Al
Review №3

Friendly,efficient and what they didnt have in stock was ordered without delay.

De
Review №4

Customer service is spot on, asked by 3 different people if I was being helped. Jordan did great

Eb
Review №5

Jeff is beyond helpful. I went in thinking I knew the issue after two diagnostics. He did his own synopsis and showed much concern. After purchase and gets 3rd diagnosis, he all me to return the product. Then he referred me to All Pro. One and done. Thanks, Jeff. We need more like you.

cb
Review №6

The only auto parts location left on esrth where the older guys working there know what they are talking about. Good luck finding guys like this anywhere in this day and time.

Da
Review №7

Got remanufactured starter here for 30 dollars less than all other parts stores....

Ji
Review №8

Great base of knowledge and friendly staff

Ch
Review №9

I’d recommend you know exactly what you need when you call or go. I called for a part I needed and was assured that they had several options that would fit my vehicle. I drove about 40 minutes to get the part for the vehicle. I arrived and found that the part would not fit my vehicle so an employee recommend another part that he swore would work. It didn’t appear the sensor was the right one but he was confident that it would work for me even though it wasn’t the same as the original part. I bought it only to return home and find that it wasn’t going to work. I understand mistakes are made. It may have been a computer issue recommending the wrong part or the employee didn’t look it up right but they did have my exact vehicle model and year to confirm the correct parts. I returned the part at another NAPA store and it rang up for less then the Kennesaw location had charged me for it. This caused a problem as they couldn’t figure out why the Kennesaw location had charged me more for the part. After some phone calls the amount I paid was refunded to me. The Woodstock location did a great job assisting me. I would warn you to know that the part will work for you prior to making a trip.

Je
Review №10

Mitch in the machine shop is the man!! I needed a bearing pressed on a 1995 Toyota 4-runner axle. I called around several places and nobody could do it because of the design. I got in touch with NAPA in Kennesaw (I live in Marietta and was trying to find a place near where I live) and they put me through to Mitch. He knew exactly what I was describing and knew exactly what needed to be done. I brought it up there, we went through the list of parts needed (bearings and seals) and Mitch took it in the back. Within a few hours I received a call from him letting me know it was finished. I was very impressed with his knowledge, professionalism and workmanship.

Da
Review №11

Lyle is so helpful and professional every time Ive been at this location. Extremely knowledge and makes great suggestions for taking care of my cars.

Ch
Review №12

Great place

To
Review №13

Helped me out with a battery warranty.

Mi
Review №14

Has a good selection of parts and tools. This is a really good and clean store.

Ge
Review №15

Friendly, helpful staff and less gimmick products thank typical parts store.

To
Review №16

Always very helpful and knowledgeable. If they cant help you they always have an alternative source for you.

Ja
Review №17

This is a parts store, not a McParts store. These folks know what theyre talking about, and if they dont theyll do their dead level best to make sure theyre as knowledgeable about it before they sell it to you.

Ke
Review №18

I am an automotive technician. These guys get me the right part the first time

11
Review №19

If you want the correct quality part, go here!

Sh
Review №20

Friendly service answered all my questions

Em
Review №21

Kennesaw store rocks😍! ( The one in Marietta by the Big Chicken SUCKS!👎 I dont recommend anyone to go to that one!)

Dr
Review №22

Helpful and Friendly. Store is stocked well.

Co
Review №23

The only one who stocked my parts in the entire state of GA, I know who will be getting my business for parts from now on thank you!!!

Ji
Review №24

Goodplace for car needs friendly staff.

Ju
Review №25

All ways very helpful!

Sa
Review №26

Great customer service and of cource parts

Ti
Review №27

The folks never seem to be able to help me with anything.....ever.

Ch
Review №28

Nobody wanted to be here. Not me. Not them. Not the guy who waited behindme in line while they decided among themselves who had to help me.

Ja
Review №29

Great Napa place!

Wa
Review №30

Online services sent my parts to the wrong store

To
Review №31

Good selection, friendly service.

Ke
Review №32

The place to go for the odd parts that no one else has!

Al
Review №33

Napa know how

Wi
Review №34

Good service

Bi
Review №35

Good quality of products.

Information
12 Photos
35 Comments
4.4 Rating
  • Address:2590 Keene St NW, Kennesaw, GA 30144, United States
  • Site:https://napaonline.com/stores/ga/kennesaw/2590-keene-st-nw?cid=pl_yext_gpc_GenuinePartsCompany_22228
  • Phone:+1 770-423-1595
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations