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CELL + ER Phone, Tablet, Computer Repair, Katy | Fulshear Texas - iPhone repair, iPad repair, MacBook repair, screen replacement, water damage, virus removal, charger port repair, same day repairs
5102 FM 1463 #500, Katy, TX 77494, United States
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CELL + ER Phone, Tablet, Computer Repair, Katy | Fulshear Texas - iPhone repair, iPad repair, MacBook repair, screen replacement, water damage, virus removal, charger port repair, same day repairs
Comments
Ja
Review №1

Came in to get my damaged iPhone repaired. Rami was very nice and walked me through the whole process. He told me the repair would take 1 hour but he finished in 45 minutes. Very professional and quick to help. Price was fair. I’ll definitely come back here if I need anymore repairs (but hopefully not).

Ro
Review №2

Rami is by far the most reliable technician I know. He gets the job done promptly. His charges are icing on the cake compared to the work done on my devices. Thank you for doing an awesome job and Ill keep referring you to friends and family.

Ki
Review №3

The charging port in my daughter iPad wasn’t working. Brought it in, he fixed it right away (something was lodged in the port). Super nice and quick. Will definitely be going back for all our phone/iPad issues!

Br
Review №4

Dropped off my MacBook to get my screen repaired on a Monday. i was promised for it to be done by Friday. I waited until Sunday, then called them and Rami apologized for not communicating then told me it would take until the following Friday to fix. The poor customer service and lack of communication was very unprofessional, but i let it go. The laptop was fixed on the following Friday, 2 weeks later, and i was told that my batteries were swollen and needed to be replaced. So i paid for the screen repair then let them keep the laptop until the batteries were fixed. When i went to pick up my laptop after the second repair was done, i tried to turn on my laptop before paying for the service, and noticed that my laptop was NOT turning on. Rami claimed that my laptop was allegedly working the day before, but i DO NOT believe him. I believe that they knew my laptop was broken and tried to get me to pay for it, and take it home. He tried to convince me that this was a common problem and everything was fine, just a simple glitch due to the screen repair. I told him that this was unacceptable and i was NOT going to pay for a broken laptop, and He then offered to keep the laptop and try to repair the problem so i let him. A week later i get a call saying that because my batteries were swollen, it caused damage that would cost $95 to repair. Before i paid for ANOTHER repair, i asked for documentation from the tech place that my laptop was sent to and someone to talk to from said place to verify that what he was saying was true, and Rami REFUSED to disclose such information. He then told me, “I’m not going to put up with this, so i will take my batteries out of your laptop and you can just take it.” Once i finally got my laptop, there were NO batteries in it like Rami promised me over the phone. He then said, “i don’t make the rules, this is not my shop, it’s my uncles. He threw out your batteries.” I asked for the uncles name and to speak with him and he said, “he will give you a call, please leave and do not come back.” Of course, he never called. A HORRIBLE experience with TERRIBLE customer service by this establishment. I’m left with $330 down the drain on top of a broken laptop with no batteries. My laptop was in better shape before i left it with these people. Save your money and take your technology to a place that knows what they are doing. Very disappointed and upset. I took my laptop to “quick fix”, which is down the street from this pathetic place and the tech guy said no matter how swollen the batteries are, there’s no way that could’ve messed up the hardware. DO NOT COME HERE OR TRUST THESE PEOPLE WITH YOUR TECHNOLOGY!

Ja
Review №5

Great service on all levels . I took my iPhone X for a screen repair and had it fixed in 10 min!

Em
Review №6

Phenomenal service. Quick and not too pricey. Offered us a screen protecter for 15 dollars, we weren’t interested originally so he dropped the price to 5. Very nice and professional guy.

Iv
Review №7

I have had 2 iPhone screens replaced and was satisfied with the quick and efficient service!

Mi
Review №8

Excellent service and knows his work. Between my wife, kids, and myself, this is our 5th repair at Cell+ER

br
Review №9

It’s worth the drive and long wait cause Rami did an amazing job to turn an iPad looked brand new again. I definitely be coming back and will recommend to all my friends. 😊😀

St
Review №10

Got my phone repaired in a good amount of time. The guy there was really professional and nice. Great customer service. Would recommend to anybody who needs a fox or repair!

An
Review №11

Great place! Fixed a surface pro screen in a day.

Op
Review №12

Called in with a problem on a dropped tablet. They looked up my model over the phone. They said it would take time to get the right part on my older model..but i wasnt in a rush. When the first part didnt do the trick they called and explained in detail what it would take to fix it. When the work was done i was notified and it works perfect. They were very eager and courteous.

Gr
Review №13

**** Updated, just realized all his (5) star reviews are fake. Look at the one star reviews and it’s the people that actually live in the area. Funny that his reply is to deny like he has on all the other one star reviews. I added a photo showing that I was on the phone with him right before I left the review and his lie of a response.This place is an absolute mess! I prepaid them ($100) to repair a charging port on an iPad. They said they would call in (2) days when the part arrived. I called today and they acted like they were confused about the situation. I asked for a refund of the ($100) and they refused. They want to charge a $50 restocking fee. The owner yelled at me on the phone and said I was lying about everything. Obviously, I am greatly disturbed by this and will have the bank reverse the charges.

Me
Review №14

Absolute best service I’ve ever received! Fixed my phone and the crack in my iPad. Looks brand new even better than before! Rami is personable and very efficient. 5 ⭐️

Ju
Review №15

Recommend everyone to come here, best place hands down. I’ll definitely come back for service if needed. Thank you for fixing my phone gentleman

To
Review №16

THIS COMPANY IS A SCAM. ALL THE 5 STAR REVIEWS ARE FAKE. THEY WILL MAKE FAKE ACCOUNTS AND LEAVE REVIEWS TO TRY TO DROWN OUT THE BAD ONES. IM CURRENTLY WORKING ON A LAWSUIT FOR DAMAGES TO MY DEVICE FROM THIS COMPANY. THE OWNER WILL LIE AND REBUKE THE POOR REVIEWS BUT THEY ARE REAL. STAY AWAY!!! THIS COMPANY SHOULD BE SHUT DOWN!!!!!

cr
Review №17

They were extremely helpful kind and got the work done quickly and at a great price!

Da
Review №18

Rommi looked at my phone and for less than the insurance I carry he fixed me right up in 20 minutes! Verizon quoted 3-7 days! Thank goodness this is the second time these guys bailed me out!

Se
Review №19

I went to CELL +ER to get my Kindle Fire HD Kids 8 screen replaced before a long trip away. There were some issues getting it repaired well, but Sean did not stop trying. After many attempts to repair, he was quick to replace the item when the repairs didnt work. I know that sometimes we want things done a certain way, but they just dont always work out that way. But I admire a man who runs a business with honor to stand behind his word to fix what was broken. I would most definitely go there again.

Da
Review №20

Great customer service and my phone works like its brand new.

Ew
Review №21

Great experience at Cell ER, in and out in 20 mins with great service. Highly recommend!

B.
Review №22

Excellent and quick service conveniently located off of a Main Street I drive on daily. Wish I came sooner to have crack and home-button on my phone fixed. Clean and air-conditioned waiting room made for a comfortable wait.

Jo
Review №23

They fixed my phone that had water damage and replaced the battery and charging ports and now it works again!! All within 30mins too! So happy to recover my pics & vids!

Ch
Review №24

Got in and got out almost immediately. He was professional and quick. He was also quick to pick up his phone. Thank you 😊.

Di
Review №25

Excellent service. They did a very detailed pre repair diagnostic of mi Note 8. Highly recommended.

Ky
Review №26

Fantastic, fast and high quality work! If youre searching for a trusted business to repair and improve your smartphone or other electronics, look no further. I visited a few different stores to get quotes to replace the screen on my Samsung Note 9. This business offered the best price, fast service and quality work. My phone is like new! Thank you!

Za
Review №27

BEST service i have ever gotten! The staff is so on top of everything, friendly, and efficient! They really take care of you here, 10/10 recommend to any and everyone!

Me
Review №28

We had an iPhone screen replaced. Great service—quick and reasonable pricing. Definitely recommend.

Kr
Review №29

Friendly service, beat the price of a competitor and had it ready when they said it would be ready…actually earlier than promised!

Ki
Review №30

With 3 kids I hate to say that I am a repeat customer, but it’s true and there is no place else I would go to get our phones fixed! Thank you for always being fast and efficient. Prices are great too!

ba
Review №31

Great customer service, very kind and helpful, great experience, very neat and clean job! Highly recommended!!

Ma
Review №32

Rami fixed my phone in under 20 minutes! Amazing quality and professional service :) Definitely going to recommend Cell ER to all my friends and family !! Thank you!

Il
Review №33

Have these guys to fix my ipad screen and laptop screen. They fixed the ipad screen with a big bubble in the middle of the screen. Returned it for a fix. They keep telling me that battery is swallen so that it is pushing up and makes a bubble on the screen. They could not correct it and they gave it to me without even installing screws back on.They also told me that they changed the laptop screen which was originally touch screen. They told me that they fix the screen but it is no longer touch screen :) and damaged the entire casing of the screen.These guys are joke. You better take your goods to somewhere who knows what they are doing.Even 1 star is too much for them

su
Review №34

Got my Samsung galaxy note 9 screen done. Super fast and price was great.Awesome place!

ca
Review №35

A great small business with amazing service and great customer service. I will be recommending to everyone I know!

An
Review №36

Super awesome service and friendly staff

Jo
Review №37

Shawn was extremely reliable, fast and professional. He replaced the battery of my old iPhone 7 at a great price! I came in wanting to replace both my 74% deteriorating battery and charging port. Turns out, just my battery needed the replacement! The charging port just had dust and dirt in it - so there was no need to replace it :) Now I get to leave with a 100% healthy battery, with no extra cost for the charging port! We need more honest and reliable businesses like this one! Please don’t hesitate to come in and use their services! You won’t regret it. Thanks again!

Ch
Review №38

Service was fast and professional. They were able to replace the battery and camera on my phone in just a few hours. I would definitely recommend Cell ER.

ak
Review №39

Perfect technical knowledge. Excellent service and helpful. Honest, trustworthy! Fixed the problem quickly

Su
Review №40

They were exceptionally good at their service. My phone screen broke and they repaired it within couple of hours. Besides they helped me put on a screen protector when I took it to them in few days at free of cost.

Rh
Review №41

I gave this place a chance because of the high ratings, but the tech guy is VERY arrogant and rude. Ended up taking my cell phone elsewhere to be repaired. Disappointed in such poor customer service by a small business. Listen to the bad reviews guys and take your devices somewhere else….

Am
Review №42

Be aware of risks you take when having repairs. I took my iPhone11 Pro to CELL-ER for a screen repair. Everything was functioning as it should when I took the phone in. I just wanted a fully intact screen. They were upfront with me that they were not an authorized Apple dealer so the replacement screen would be a third-party replacement, but everything would work fine. I noticed immediately when I started to use the phone that Face ID could no longer be enabled. When I tried to call them, I had no audio. The next day CELL-ER was able to restore audio for phone calls but the Face ID could still not be enabled, so it was suggested by their repairman that I take it to an authorized Apple repair location, which I did. It appeared that the cable to Face ID was broken when CELL-ER replaced the screen. The only way to have a fully functioning phone at that point was to replace it, which I then did immediately, relinquishing the damaged device. The only compensation offered by CELL-ER was a $30 credit towards future repairs,which is a fraction of what I’ve spent. The reasoning they gave me for not offering additional compensation was because I no longer had the device which THEY damaged in the process of screen replacement. So, now I am out the funds I spent at CELL- ER *AND* a replacement charge, along with the inconvenience of dealing with this for the past three days. No worries CELL-ER, you won’t be having to make good on that $30 credit. I’m not willing to completely risk my electronic devices to your services again.

An
Review №43

Awesome service. Wife dropped her phone and destroyed the screen, he got it fixed in 45 minutes. Definitely will be coming back

Ho
Review №44

Quick and efficient services with superb customer service!

Bu
Review №45

This guy is great. Fast, responsive, and has a good price. Hard to find that combo anywhere.

Go
Review №46

Awesome professional!! He explained everything in detail on what was done to fix my tablet.

Er
Review №47

I had shopped a iPad repair around to several different shops before going with them. No only did were they the least expensive option, but they did not try to up-charge me on phantom items needing to be added onto the scope. Great job and I will use again.

Ch
Review №48

Great experience. Very professional at diagnosing and repairing. Prompt service.

Jo
Review №49

They were super nice and fixed it really quick.

To
Review №50

Replaced my daughters screen on her iPhone SE in less than 15 minutes with no appointment. Highly recommend!!

Je
Review №51

They fixed my galaxy s9 battery surprisingly quickly and the price was reasonable

Ni
Review №52

Great customer service, helped me phone my phone twice and both times amazing work. Would 100% recommend, you can’t beat the price anywhere in Katy. I will keep using them for sure!

Ra
Review №53

Best service at good price. Replaced my laptop screen within promised timeline. Would definitely recommend.

Pa
Review №54

Very helpful and got the job done very quickly. Definitely recommend

J-
Review №55

Fast friendly service. Had my phone screen repaired in less than an hour. Highly recommended.

Ch
Review №56

They were fast and did a great job!!

Vi
Review №57

Great experience they were able to fix my laptop very quick.

Do
Review №58

Excellent customer service with great prices.

Na
Review №59

They did a great same day job to get my iPhone X’s screen fixed!! Highly recommend.

Ch
Review №60

Great service and fair prices. A hard combo to find. Highly recommend!

Sh
Review №61

The service was excellent and in a timely manner. I’m new to this area and if anything happens to my phone or kids phones this is where we are coming back to .

Vi
Review №62

They did a great job at repairing my iphone 7 screen and home button . great service too.

Al
Review №63

Great customer service and very friendly. Shawn took his time to fix my screen but was done in a reasonable time while I waited. Not some rinky-dink rush job. Only sold me what I asked for all at a good price.

ch
Review №64

I have had two devices repaired at this location, both were done quickly and professionally. They stand behind their work and even communicated with me after hours when we had an issue. You wont find a better price, better quality, or better customer service. Top Notch business that cares about their customers.

Os
Review №65

Quick and easy. Very nice and professional. Would use again!

Ke
Review №66

Great service, super fast and best price around. Can not be happier 👍

He
Review №67

Had my MacBook fixed here. Owner is very responsive and answered very fast when I needed an update.

Fa
Review №68

Will definitely come back. Service was very quick. Much Appreciated

Ja
Review №69

Great service. Replaced cracked iPad screen, which now works perfectly.

Da
Review №70

When I found myself with a broken phone on a Monday morning, I wasnt sure what Id do. Thankfully, I was able to get it repaired the same day at a very reasonable price by Sean at Cell ER Fulshear. The repair quality is excellent and I got my phone exactly when promised. 100%, the best cell repair experience Ive had and I highly recommend this spot.

Iv
Review №71

I brought in my iPhone after I had some water damage to it. After talking to apple specialists and doing my own research I was sure that I would not be able to retrieve everything on it. I took one last chance by taking it in to Cell ER. Sean was the specialist that worked on my phone. He was so professional and communicative. He fixed my phone within 4 hours! I don’t know what miracle he performed on my phone but my phone is like brand new. The cost was so affordable! I was honestly mentally preparing myself for a large amount and then having to get a new phone on top of that. But Sean saved the day! Highly recommend this place and will be back with other electronics in the future.

Ty
Review №72

Did an excellent job with screen repair. Very fast and friendly service! Every other place I have been to demand your password and over 1 hr to repair screen. Cell ER did not require any of this and repaired my cracked screen in about 20 min. They were also very kind to me when I damaged my screen about 2 weeks after repair, even thou the damage was my fault they worked with me to give me a discount. Definitely going here for all gadget repairs in the future!TW

De
Review №73

They repaired my phone so fast and it looks so much better than before I love it

Gi
Review №74

Great guest service and very fast in repairsDefinitely will refer others

Jo
Review №75

IPhone lightning cable would not stay in charging port. Other places quoted me $100 to fix. Went CELL + and my phone fixed in less than 5 minutes. The charging port was just dirty. Didn’t charge me anything. Will definitely use again and recommend to friends and family.

Ja
Review №76

Pulled up as he was locking the door...he immediately welcomed me in, assessed the problem and replaced my screen in 15 minutes while I waited. Costs was 30% less expensive than anywhere else I checked.He was responsive and attentive to my needs- what more could a customer with limited time and opportunities to stop and have this type of issue resolved. I was told to come back if I experienced any problems and told me his days and hours in case I need to return.Extremely impressed- especially in this day and age of dwindling customer service. Definitely recommend for any service one may need!

S
Review №77

Customer service is awesome and the prices cant be beat. Fixed my wife laptop quicker than the other quotes she received. I recommend this business.

AX
Review №78

I took my Galaxy Note 8 for screen replacement. They fix it and my phone is now like new. After providing some symptoms, they offered the best solution, ie, no just the glass but the LCD too. Service was fast. Definitely I would recommend this place.

si
Review №79

Beware if this establishment. My husband took my Apple Watch for a cracked screen repair and 2 days later the entire face of my watch fell off! $182 down the drain because they said there was nothing they could do without me paying for more out of my own pocket to fix. They do not stand behind their work.

Br
Review №80

Amazing service ! Fast and great quality! Recommend 1,000 times!

To
Review №81

Shaun is the absolute best at customer service along with professional,quick, and super quality for his customers.DONT go anywhere else till you give this guy a try, Im positive hell be on your first responders speed dial list after just 1 visit.Thank You Sir!!

Ru
Review №82

Broken LCD was repaired and phone is working like new!

Ta
Review №83

Great experience!! Awesome staff

Jo
Review №84

The repair, the accountability, the business, customer relations, and understanding is outstanding!!I highly recommend anyone with phone problems or need a quick good quality worth fix to visit this Tech repair shop FIRST! Its the best compared to many that Ive previously used. I regret wasting money on others and not listening to my friends and going to this Tech repair sooner.Get your phone fixed the right way and the best way!

Ma
Review №85

I took my kids phones in for repair some time ago. Sean fixed the screen of my sons IPhone 8 and the back of my daugthers IPhone 8+. He did a great job and I was very happy with the outcome. Will definitely return if/when I need to fix any phones again.

Ma
Review №86

This place is the bomb 💣 The owner is amazing 🤩 great Customer service !! I love this place

JP
Review №87

Friendly and fast! It is worth the drive, great service

Ma
Review №88

Very professional and excellent work was done on my phones. I recommend this business!

St
Review №89

I visited this place because I saw how good the reviews were and let me say I was not disappointed! The guy fixed my boyfriends phone super fast & the quality of the screen was very good. We’ve gone to other places in the past and the screens were dull and bad quality. After having bad experiences with other places I wanted to find a good place to fix his phone and this place exceeded my expectations. I would recommend this place to anyone, the prices were reasonable as well. 10/10

Ve
Review №90

Very friendly, honest and professional service. I was very upset about accidentally cracking the screen on my Samsung galaxy s20 phone. He reassured me and eased my worries. He got my phone up and running in 1 hour. He even put on a screen protector which I didnt notice until days later. Very clean office.Thank you.

KJ
Review №91

Very great customer service! Would recommend this place to anyone!

Se
Review №92

I had an excellent experience at Cell ER in Fulshear. They were fast, friendly and did 2 jobs for me for a very great price. He even fixed the home button on my phone for free! I highly recommend you bring your cell phones, tablets and computers in for whatever problems you’re having with them. 5 stars for sure!!!!!

Ni
Review №93

Got my phone working. Perfect service love it will bring back my iPad Air 2 next

Jo
Review №94

Friendly service and helpful as well would definitely come back for phone repairs

Gi
Review №95

Cracked my iPhone 11 screen this morning after only having my phone a few weeks. It was the first time I’d ever cracked a screen and I was pretty skeptical on taking it somewhere other than Apple. The store was clean and the guy helping me assured me that it would be like new when he finished. He even offered me a discount on the work and it was a great deal compared to what friends and husband thought based on previous experiences. I gave him my husbands number and planned on going the day without a phone. It must have been 10 minutes later and he called, honestly I thought it was going to be that the condition was worse than he thought and he was actually calling to say he was done!! It was a pleasant experience, well priced and faster than I could have imagined. If you find yourself in a bind like this, you’ve found the place to go!

Ha
Review №96

Had a great experience here. Phone was not charging and I had an issue with connecting the charging cable. He had me out in 5 minutes. I was really impressed

An
Review №97

Very good customer service. Stated 5pm and it was ready 5pm. No delays.

S
Review №98

This is my go-to for all of our family’s electronics, everything from Apple to Samsung. They were able to repair my new Apple Macbook Pro’s screen that was accidentally damaged. It was expertly repaired in half the time & cost, compared to Best Buy, Micro & other competitors. They even recommend that I go to them prior to make sure I was getting the best deal accordingly. Very honest & professional. Highly recommend!

Cl
Review №99

Shawn is a great guy!! My wife and I have used him on numerous occasions and have never had an even slight negative experience here. I called looking for a used ipad then gave him specifics of what I was looking for and the next day I got the call that he had what I was looking for, AWESOME GUY!!I am now migrating all of my company business to his location and Im sure we will all be a satisfied as my wife and I have always been with him.Thanks for the great service!!

xu
Review №100

My smartphone back cover popped out due to the swollen battery. So I ordered parts online and planed to replace it by myself, but none of the included screwdrivers fit, so I looked for help nearby, and google review sent me there. Surprisingly, the guy asked me to bring it in and promised NOT charge for labor! You know, my original intention was to just borrow proper screwdriver, and finally I got my cellphone fixed as if nothing happened! I should say it took quite than expected time to pry the old battery out. I am sure this wont be free at any other similar repair store. Definitely recommend and will use again in case other repair need arises.

Information
75 Photos
100 Comments
4.9 Rating
  • Address:5102 FM 1463 #500, Katy, TX 77494, United States
  • Site:https://cell-er-phone-computer-repair-near.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 281-965-4303
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer accessories store
  • Computer repair service
  • Computer service
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
From the business
  • Identifies as women-led:Yes
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