So grateful I can always rely on Michael Waller the technician to make sure I’m safe on the roads. Always willing to go the extra mile and a great location. I recommend to anyone I know! Honest trust worthy mechanics are hard to come by.
This place is amazing! This the second time I have brought my Jeep here. They are very professional, honest, and quick with their repairs. The car service is second to none. They have brought me too and from work it too and from my house. They send quotes via email with the breakdown of all charges to be looked at prior to any work being done. Overall, a great, local company that I am honored to have working on my car. Thank you guys for being awesome!
They were very friendly and easy to work with. I ordered my tires on their website and heard from them promptly to confirm the order and installation. I had to reschedule four (!) times, but each time I called they were extremely nice and accommodated my request. I will definitely use them again for tires and service.
Good staff and willing to help out in a bind. Print service and takes care of your vehicle quickly.
They were able to diagnose a problem with the stabilitrak sensor when other mechanics could not. They were also able to get it fixed the same day and the issue has not repeated!
Always a fair price and excellent customer service..only place I take my cars now.
Didnt get any work done..but nice guy good customer service
Top Notch Service!! Thanks to the team of mechanics at your facility for fixing my car! They helped me and saved my sanity! Very well priced and the surpassed all my expectations. Facility is clean and inviting. Eric Miller was very knowledgeable and explained things in away that was easy to follow. If you are looking for a shop to work on your car that is trust worthy and dependable.... you would hard pressed to find one better than this one.
I had a check engine light go on and they diagnosed, fixed the problem and the car now runs great.Besides the repair they provided a lift home, bottled water, clean place to wait and they are friendly.No need to go anyplace else for me.
I came in to get a price on 4 tires and an oil change. I spoke to Barry, he was extremely helpful was able to get me a good price. I didnt have to wait very long as the service was quick and efficient. I would definitely recommend them to anyone living in the area.
The individuals who run Fulshear Tire Automotive are honest and do a great job! I have used them for both my vehicles, and will continue to use them!
An honest shop with dedicated employees. I refer anyone I know here and the job is done right. Just referred a transmission job to Michael and I’m fully confident it will come back fully restored.
Went in for a state inspection and was told that I need to replace windshield wipers at a cost of $50 and replace a serpentine drive belt at a cost of $255 including labor or they will not pass my inspection. REALLY!!! I ask for a emissions state inspection not vehicle repairs. I told them were to go and how fast to get there. A belt cost $20 $ wipers $20 max and will take me less that an hour to replace these items myself. This place is a ripoff!!!!!!
I cannot say enough good things about this shop. Both the speed and quality of the repairs were amazing. I also received important attention and care as a customer. I am very happy to have have come here. 5 stars!
We had an unexpected repair come up with my husband’s thermostat in his Jeep. I called the shop on Friday, they were able to fit him in today (Saturday) and within a few hours the work was done and my husband’s car was back on the road. I appreciate the fact that they have early weekend hours. Everyone I spoke to was so helpful. Eric, Gilbert and Barry all made this stressful situation virtually painless. Our cost was within reason, the service was professional and quick, and my husband will be back on the road in time for work on Monday. I’d truly pay anything to have car repairs be this hassle free! We will definitely return for scheduled maintenance.
Excellent service!Friendly employees!
My husband and I took our Durgano here for repairs, we spoke with Eric Miller and he was very helpful and knowledgeable. Once they diagnosed my vehicle and we were told of the repairs needed I figured it would be EXPENSIVE, much to our surprise the total cost of all repairs was much cheaper than we imagined, even compared to other mechanic shops. If you are looking for a new mechanic look no further, you will not be disappointed.
The service was quick but the guy at the counter was a little off putting. A little smile or a friendly demeanor for a customer whose making sure you keep a job wont kill you.
I have been very fortunate to find this place! They are extremely professional, friendly, and honest. If you live or work in Katy, they are the best you will find!
Called about needing my door fixed on my vehicle. I spoke to Eric Miller. He was very helpful and actually came and picked my vehicle up from my office, so I did not need to leave. He called me to let me know that I was due for some maintenance and was so patient with me and explained everything. I felt very comfortable and never felt taken advantage of! I am now and forever a loyal customer of Erics!
Was my first time there cause of the reviews I read. Eric Miller was the gentleman who helped me. Great communication and very honest, I will be returning. Great place!!!!
Always polite, always dependable, always reasonable...very much recommend!
We have been here 3 times in the past year and these guys are so great! Super kind, take time to explain and give their opinions, have good prices and can pick you up/drop you off. I am super impressed and highly recommend. Really good honest people.
I dealt with Eric the Service Manager who was very personable, friendly and accommodating. I wanted to verify that the correct tires were order and without batting an eye Eric said No problem Ill get the tire, wheel it to your car and compare with your current tires. In addition there was a discrepancy in the price quoted and Eric honored the quote. I was in and out in 40 minutes!!! Thank You Eric!!!
Barry and his staff are always professional, friendly, helpful and provide the best of service. The prices are reasonable and the work is always done correctly. So glad they are close to my home.
Great Experience! Barry & team are first class!
Went above and beyond to get me affordable tires, highly recommend.
Called yesterday to see about getting a vehicle inspection. Guy who answered the phone was super nice and said to come on in, no appointment necessary. Got there, gave him my info and the keys, and not even 20 minutes later I was on my way home. It was a nice, easy, and friendly experience. The waiting lounge is nice. 10/10 recommend, I’ll be going back in the future!
I highly recommend using these guys! Extremely nice people over there who get the job done in a timely manner. Been taking my car there for a while now and they always find out what the problem is and give me a few different options to fixing it. They make you feel like they’re trying to help you, not just get money from you. Great prices and a quick turnaround time. Shoutout to Tony at the front desk and the mechanic Carlos!
Called for a quote on tires and brakes the gentlemen was nice but did not understand what he was saying.
The good folks at Fulshear Tire and Auto on FM 1463 were kind enough to help me this morning with a scared little kitten hiding behind my front bumper.After they were able to safely rescue the cat, one of the guys got attached to it, and decided to hang out with the kitten for a good part of the day before taking it to an adoption center. Think they’ll name it “Goodyear”.Great team overall! Friendly staff, both behind the counter, and in the back.
I originally just came here for some new tires, but the quality of service is so good here, theyre pretty much my go-to auto shop. Barry is SO nice and informative. He goes the extra mile to provide great service and keep you informed on whats going on with your vehicle. You should definitely check them out!
Great service and price for tires. Nobody else had the tires in stock. The team at Fulshear is very helpful!Mark
I almost got stranded, but thanks to the care of Justin Nick and Tony, my journey was not delayed. Thanks guys for going above and beyond to take care of us. Excellent clean facility, great kind staff. I highly recommend if you’re ever passing through Katy Texas
Always great service.
A friend mentioned she had heard great reviews of FTA and I needed tires, brakes, an oil change and inspection and they were fantastic! They got me scheduled right away, they called me with updates, they finished in a timely manner and the price was outstanding for all I got AND they even gave me info for a $50 tire rebate! For sure will be returning!
These guys are great. I come here for everything car related and never get any pressure to pay for something I didnt come in for. Theyre polite, have a good sense of humor, and are honest. Their oil changes are better priced than the other speedy shops and they always reset my oil life monitor, something the other guys always forgot. Highly recommend.
I arrived at 5pm and they close at 6 on and I asked if I could get an oil change they refused because they were “about to close” when they had an hour left to close 😡
The staff at this shop are very courteous and kind. Tony was the man that helped us, and he got our work done very quickly. He knew exactly what we needed and made sure that he applied all of the discounts that he possibly could for us before leaving. We have a nail in our tire that he fixed. The facility is also updated and very comfortable for the waiting. I highly HIGHLY recommend this place to everyone that wants consistent, kind, fast service at a good price with great customer service.
Moved to the area recently. Ive had major repairs done on both my cars here. I cant recommend Fulshear Tire & Automotive more to anyone considering where to take their vehicle. Tony and his crew provide unmatched service with pricing to match. Youre seriously in good hands here. Kudos to these guys. Theyve earned my business for life.
Barry (the manager) very nice and helpful! They take care of you.
Another round of great service here. I typically go to their sister location on 1093, Cinco Tire and Auto, but was closer to this location on my way home. Even though it was 4:30 pm with no appt, they were able to squeeze me in for an oil change and tire rotation. But he real kicker was they also helped me out by installing 2 new tires on my other car instead of having me drop it off the next day. Super grateful to have such a professional team working here who understands customer service and going above an beyond to help out. I was the last person out of the shop at closing, but the staff never made me feel anything but welcome.
Experienced and helpful staff. They are slightly expensive than NTB, however their service is great.
Great service. Good pricing. Im new to the area and needed some work done. They did a first class job and the repair was completed timely. Have used them several more times for maintenance on my cars. They have done a great job each time.
Very professional, courteous service. Yes sir. Thank you sir. Fixed my tire up quickly. Go ahead and check them out. The reviews speak for themselves.
Average car care place. One guy at the counter doesnt know the face mask has to cover the nose to work....
Tony took very good care of us in addressing our concerns. This speaks volumes about their reputation. I rarely give 5 star reviews, but the way they went above and beyond to meet our needs warranted a glowing review. Definitely will return.
1st time customer. I dropped off my vehicle on a Saturday and the water pump was put in and ready by Monday. Unbelievably friendly service and i was charged the quoted price. Try getting all that done at a dealership or independent repair shop in Houston!! Thanks again Fulshear Tire and Automotive 👍👍 Gig’em
Great service, performs state inspections.
Highly recommend! I took my car in for alignment. They fixed it in the time they said, it cost what they said, and then even told me about an online coupon I could use. They also didnt come back with a laundry list of other things I need to fix like they do at all others places! Awesome experience!
Got me right in, work was great, came in under quote.
Awesome customer service! My wife took her car to our old go to shop to get it inspected because they offered a coupon. Her car failed inspection because they said it needed a new power steering pump. It was going to cost $800 to $1,000, so I decided to get a second opinion from Fulshear Tire & Automotive. Tony was very friendly, and we went for a drive in my wife’s car to check out the power steering problem. He said it was fine! Since my wife had already paid the other shop for the inspection, Tony offered to do the inspection for free. He even rotated the tires! I’m a customer for life!!!
Update: Tony took the time to listen to the issue and he was very genuine in his apology for what an employee did and took it upon himself to do whatever was necessary to make things right. His sincerity give me much comfort in his business. Thank you very much your sincerity and professionalism.Took my vehicle there for inspection. When finished, I drove out and noticed vehicle all of sudden is making thumping noise. Took back and they test drove and said no noise. I have a dash cam and checked it when I got home. Apparently when they drove my vehicle from their parking area to their garage, the guy rev the engine very high and kept on what sounds like shifting back and forth. He squealed the tires as he sped to a stop sign (instead of directly back to garage) and continued to rev the engine hard and continued shifting and then sped quickly back to garage, squealing the tires around the corner. Obvious abuse and all that rev-ing and shifting did something to cause the thumping. My vehicle only has 12,000 miles. Thumping is still there. I’m very meticulous with my vehicle and this blatant disrespect and abuse is very disappointing. Going back tomorrow to show them the video.
Great Attention and service at any moment you go there. Thanks Ivan Garcia for making this experience a very good one.
I took my car here for the first time and was impressed by the great service and good pricing. The repair was completed timely. keep it up guys!
Great Customer Service and Great Prices. Helped me out in a pinch when needing tires last minute. They sent out a driver to go pick up the tires from the warehouse and stayed late to install them & complete the alignment.
I highly recommend this shop as they were straightforward and honest.I had a set of wheels and tires purchased elsewhere that needed mounted and balanced. Most places dont care to accept this type of work unless you buy the tires from them, but they were happy to help me.I also needed new Tire Pressure Monitoring (TPMS) rebuild kits and they found the parts for me and charged me a very fair price. Some places will attempt to mark them up 100-200%.
This is one of the best shops in the are. The employees are very friendly and service is excellent!. I would recommend this store and I am very impressed with their professionalism.
We purchased a car repair this week and were very pleased with the experience. They advertise hassle-free car repair, and we found that to be the case. They had a number of great options available in our price range; Moe and the other guy on the counter gave us an enjoyable buying experience. Thank you, Fulshear Tire & Automotive
Visited shop for tires and regular maintenance .I was taken care of by manager Damian.He gave me a very reasonable quote and time table for repair. Shop was quick and contacted me before expected finish time. I would recommend to anyone in the Fulshear community to visit this location .
Service was quick and friendly. Even the waiting room was nice. Price was good too and nobody tried to sell me a lot of unneeded services. Great to have this service in Firefhorne too.
Update: The owner called me same-day asking me for my side of the story and assured me his employee was wrong and he would retrain them on warranty issues. I appreciated it. He sounds like a good businessman who wants to ensure all customers are satisfied and I can appreciate that. Changed my rating to 3 as I did have the negative experience but the effort to learn from it and improve brings it up. I may go back and if so, I will modify the rating again depending on the experience I receive.-------------------------------Original (6.21.2019): Big sign outside says Goodyear. Workers shirts say Goodyear. I bought my tires at a Goodyear store a year or so ago nearby. I went to get a flat repaired and he tried to tell me he couldnt do it since the hole is near another patched hole. Then wanted to sell me another tire. I said, What about the Goodyear warranty on it? Will that offset the cost? He said no because they are a franchise, not a corporate location and cant do anything about it. Whatever! So, I left and went to where I bought it. Upsets me greatly! The other venue replaced the tire - no cost besides installation - because it was under road hazard warranty. Beware if you have warranty issues. They may or may not choose to warranty Goodyear.
Excellent customer service experience and reasonable prices. Overall great experience
These guys are awesome and their customer services remains unrivaled! Helped me find the parts needed and went ahead to repair my car very efficiently!
Quick in and out for full oil change and inspection. Fantastic customer service! Customer waiting area is amazing!
Great service and prices. Tony always takes good care of us. Goes the extra mile Thank you
Good prices, services and hospitality. I recommended
Fantastic customer service. By far the best experience I’ve ever had dealing with auto repair. Tony is extremely personable, kind, and provides excellent customer service - exemplary employee. I was dealing with in intake manifold leak, but wanted to give the repair a shot on my own. FS Tire and Auto provided free diognastoc to confirm the coolant leak points, and Tony even printed instructions and let me know which tools I’d need to make the repair on my own. Can’t say enough good things about this business!
Great customer service....
Had a bad fuel pump that was causing the engine to rumble in low RPMs. They found the root cause and repaired in 1 day.
I passed by Fulshear Tire & Automotive many times while it was under construction. I was curious to see how it will turn out.It is now up and running and boy am I impressed! From the huge parking lot to the reception, to the lounge area, everything is A 1.The garage is like an expensive salon for cars but with much much affordable price!And last but not the least, I got excellent customer service.That is what makes a business great!I will definitely recommend this place to everyone!
Excellent service, Very Professional, the Best location for auto service in Katy and Firethorne area. highly recommend!#FulshearTire&Automotive #Katy
Love this location, honest people with the intentions to take care of your needs and not filled with Sales People trying to rip you off. Looking forward in bringing all my vehicles here.
Went in for a brake services. Got a very fair price and absolutely great service. This will be my new place for car repairs.
I am really happy with excellent customer service. Great!!
New to the area! But these guys are amazing! Had some Goodyear tires on my vehicle that i didnt even purchase at their location the person that help me out his name was moe didnt even charger me and got me in out really fast!
This is great place to get your car done . And they take great care of you .😀 great customer service while you wait for your car 😀😀
Excellent experience, prompt service and very honest. They dont try to steal your money!!. Highly recommended.
Quick and not expensive.
Great prices. Fast service. Excellent customer service.
Came here for an alignment, quick service.
Cant say enough good things about the Team at the Firethorne FTA, top notch techs, great customer service, very accommodating and oh yeah, their pricing is spot on. Its very rare to find a shop that checks all the boxes, these guys do!
They serviced my Mercedes Benz E350. They put 4 new tires, alignment and to my surprise did the full oil change using top brand synthetic Mobil oil.I did research on tires at web, Sams and Costco and of course Mercedes Benz. They beat all.I was very impressed with old fashion service, honesty, no sales pressure and and long term view of winning customers for life.I was so impressed with them that then I took my Range Rover HSE sports for new tires, alignment and oil change.I received exceptional services from Mr. Habib, Mo, ismail and Barry. Ask for these folks.Savings, service and honesty was the hallmark! Of my experience with both the cars! Nadeem
I am normally not a fan of the large automotive chains but this one is independently operated and the service and the prices are much better. I have been in there a couple of times for a few different repairs and everything went very well.
Superb Service and very friendly people! Beautiful facility with awesome customer lounge!
Great service from FTA on sunday Moe was awesome was in and out quickly for air pressure in my tires
Walked in for an oil change and walked out within the hour. Fast and fair! Will be back.
Good service and really honest people! I’m very glad they are in the neighborhood.
Good service had some brakes done
Good price and awesome customer service .
Great service, great price on replacing my brake service, Ill for sure go back when I need more services!!!
Very nice staff, got in out very quickly for an oil change waiting area is phenomenal!!!!!!
Hassle free state inspection
Good service, very helpful!
Nice and Friendly staff.
Good tyre shop.
It is a very bad service, they tried to damage the fan of the inner caniba, with a plastic bag