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Auto Check Elite
25551 Kingsland Blvd, Katy, TX 77494, United States
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Auto Check Elite
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Cr
Review №1

Ive used Auto Check Elite for a few different things now that have came up with my truck. The first was a tire balancing issue that they took the time to properly diagnose, unlike the sea of children that work at Discount Tire and couldnt be bothered to figure it out. The second thing was a rear tail light replacement. The part was ordered and arrived same day. I returned today for the install which literally took 5 mins. Thanks, guys. Happy customer. 5 stars.

Ma
Review №2

Outstanding service & experienced technicians for 2016 Honda CivicI have only been using this shop for a short time and have been nothing but grateful for their eye for detail. I took my car in for its 50K checkup, alignment, and A/C issues I was having. Kim (technician) spent hours on my vehicle trying to diagnose and find the source of small pinhole leak. Ginger, did my alignment and my car is driving better than it has in awhile. They also identified a need to replace my drive (serpentine) belt. They always give me the option to say “no” but I trust their expertise. Mac and Matt are very personable and easy to work with. Highly recommend them.

Du
Review №3

Mac, Milan, and Logan were great to work with. My online tire purchase was a headache but they easily smoothed things out. They are friendly, informative, and meticulous. Spotless shop and outstanding service!

Ju
Review №4

Great service from the entire Auto Check Elite team. They were ready for my scheduled appointment and fixed my vehicle right and did a thorough job of explaining the work. Highly recommended!

La
Review №5

Top notch shop and crew, highly recommend for all vehicles including those that are modified.

De
Review №6

I want to start off by saying these guys went above and beyond any of my expectations. Paul was who helped us out and kept me informed through the whole process. I had an ABS service light come on along with an airbag light. They took care of the ABS light and I was going to come back for the airbag( did not have enough money for both repairs). Upon returning Paul let me know since I was a new customer they did not want me to leave with any lights on in my dash, they went ahead and took care of the airbag light as well! Now I have 0 lights on, how amazing is that!! Im so grateful and amazed at the honesty and generosity of this shop. You guys have a customer for life. Anybody looking for an honest, upfront, no BS auto shop look no further. Thanks guys!

LA
Review №7

Great staff and not overpriced, I will be back!

Li
Review №8

Mac and his team were amazing! Took my car to jiffy lube for an oil change this morning and they stripped my drain plug. Went to Auto Check Elite and got a quick oil change and they got me a new drain plug. They did it cheaper than any other place I looked at. My Dad is a service advisor in Colorado and used to go through him for all my car needs. Glad I found a shop in Texas that I like and trust. Will definitely be back and will have my boyfriend bring his car here too! Thank you Mac. You got a customer for life.

te
Review №9

Nice place, lots of wall art,place has a good personality. Staff professional, friendly. Has a TV monitor to show status of car repair, such as alignments.

Er
Review №10

I have been many places to fix my car which is 13 years old it had quite a bit wrong with it everyone else would just replace stuff, but this place really knows their stuff. Not only did they fix the problem I complained about they went the extra mile and went over the other shops work without me even asking and at no additional charge. I ended up having to leave my car for a few days so the very attractive and knowledgeable woman who was helping me offered their longer car. It was new, clean, and felt very safe. The shop itself was the cleanest Ive ever seen. My car runs like new again, which is hard to believe. It appears they washed and vacuumed my car as well. Ive NEVER been so impressed with any shop anywhere... Ive worked in a few auto shops in my past but nothing like this place. I cant wait to go back even if just for an oil change. Christine was very nice, very professional, very pretty as well. If you choose to wait for your vehicle you will most definitely enjoy her gorgeous smile and great company. The shop itself was unique and original, comfortable chairs and funny signs on the wall. After you visit and see this is all true be sure to leave your own review so others can also have such a great experience also. Maybe Ill see you there.

jo
Review №11

Came to this shop by friend recommendation. They did not disappoint! Great crew, friendly, welcoming and CLEANEST shop I’ve EVER been in! Appreciated being called before any repairs. Work was completed on time with no issues. Thank you for taking care of me! Setting the standards high!

Th
Review №12

Matthew and his team took amazing care of my speciality vehicle needs. They provided prompt and exceptional customer service; while also sharing with me lots of information and education about my vehicle. I highly recommend Auto Check Elite to anyone who wishes for a unique and unforgettable customer experience that is exquisite in every aspect. I am so grateful and appreciative of them!

Ja
Review №13

Recommend by Discount Tire, but stay far away from this place! I repeat stay far away from this place!At first I was excited and had high hopes for this business. I had just got new wheels and tires that brought my truck to life and made it look even better!That was until on 04/16/2021. I went in to get my speedometer recalibrated because I got bigger tires, 12.5 x 35 to be exact. Before I went in my previous tire setup was 10 x 32.On my previous setup, my mph was dang near spot on with my Waze app. I called these guys asking if they could recalibrate my speedometer they said yes. My speedometer was off already, after new tire install, about 5-10mph, depending on the driving condition and traffic. Upon arrival, AFTER they saw the truck, no one told me that they would NOT be able to get my speedometer spot on like it had been before on a different wheel and tire setup.So they “flash” the module and take it out for a test drive to see how accurate it was. Mind you I had already paid their fee of $156.50.This was my Red flag: I kid you not, a mechanic driving my truck, almost pulls out in front of an oncoming truck pulling in, not paying attention. Having just seen this, I was a little un-easy. I mentioned it to another worker but didn’t let it get to me too much. From here, everything went south.After they flash, and I pay, I take it out on I-10 to see how accurate my speedometer was. Believe it or not it was just as far off as when I originally took it in. I ask them to flash it back and to give me a refund so I can take it elsewhere. Keep in mind, I had already been there 2-3 hours. One of the workers even rode with me down I-10 and could see that the speedometer was still off. When we got back everyone, and I mean everyone, disappeared in the back of the shop bays. When they came back out, their excuse was that my tires were too “big”, being on a 6” lift, and that they could only flash the module to the size of factory Ford Rims. Which is completelyridiculous. That should have been told to me as soon as I came in!! Dont do work and charge customers for work that you know you cant do accurately!When they came back out, they told me that they could flash the module back to the previous firmware it had been on when I originally brought the truck in, but that they could not refund my money for inaccurate work and incorrect information. Because they still “preformed” work. Again I called ahead of time asking if they could calibrate my speedometer because I got bigger tires and no one told me that my speedometer would still be off and couldn’t be calibrated within the mph of what the speedometer reads.After going back and forth I’m still stuck with an inaccurate speedometer and Im out $156.50. This will be the first and last time I take my truck to them! I definitely do NOT recommend them for anything!

co
Review №14

This is the greatest mechanic shop I have been to in many years. They are very friendly, professional, and easy to work with. They explained their findings and provided complete cost with taxes before conducting any repairs. I took my vehicle here after visiting the VW dealership. This mechanic saved me over $300 in repairs that the dealership quoted. They also did some free preventative that they could have charged for. Highly recommend!! I will only visit here for now on. They can do it all.

Da
Review №15

Fantastic shop. Honest people and fantastic service.Great service and all work is done above and beyond what is discussed as well as completed when promised.I’m a client for life.

As
Review №16

After taking my car several times to a car dealership for a brake issue and not getting the correct diagnosis I decided to try auto elite. I am so happy I did. They fixed the problem that a dealership couldnt seem to find. This will definitely be my new shop to bring my car. Wonderful customer service. They even called me the next day to make sure my car was performing correctly. I have never had such wonderful customer service. Definitely they are 5 star service!

Sa
Review №17

I was rear ended and got on google to sear a good boy shop near me! Auto Check Elite popped up first on Google. I call drove over and my consultation was very good and professional I dropped the car off a few days later on a Wednesday Khrystina is the one who helped up and she super sweet and collected all the insurance info and assured me she will handle it from here. I got my car back 6 days later and I am beyond happy and excited! I had only had the car for two weeks but and was worried dropping it off but it all panned out and it was a great experience! Thank you so much I will highly recommend them for any mechanic job! Yall are awesome! Thank you again! Love youre tape dispenser taker :)

Op
Review №18

These guys are what we should have in every auto service establishment. It is clean and pleasant. They acted like they were happy to see me. My auto was serviced on time as they had promised. They took care of several extras that they found and attended to them for which I was very grateful. I have gone to many service establishments in the Katy area and I have found this one to be at the top of the heap. There are excellent in every way. I recommend them highly to my friends and family.

T-
Review №19

My daughter moved to Katy TX from Denver and needed a oil change. She went to jiffy lube and they told her her drain plug was stripped. I run a repair shop in Denver and I have done all the maintenance myself so I know it wasnt stripped. She picked this place because of the reviews and they didnt disappoint. Confirmed the plug was just recently damaged and they removed it with no issues and replaced it. Thank you for taking care of my baby girl since I cant be there. Shes found a forever shop and will bring a few others here for repairs.

Je
Review №20

Went here to break a lug nut off which I didnt have a key for. The service was great and extremely quick. will definitely come back whenever I need something done on my truck. thanks so much!

Ke
Review №21

I am so grateful I was able to find this shop! The worse thing to happen in the middle of a pandemic is car trouble, and the second worse is your air compressor failing in Texas during the month of August.I took my vehicle into a local Firestone since I was new to the area. Firestone quoted it would be over $1400 for me to get the compressor replaced. This quote did not sit right with me since I bought my car in October of 2019.Heres where this shop became my blessing. Apparently, when Firestone completed my A/C test, they evacuated the freon out my A/C system but did not recharge it. Secondly, I was quoted for an incorrect compressor and lastly, misquoted for my condenser and evaporator. Auto Check Elite informed me of all inaccuracies. They checked my A/C multiple times and found no leaks or failed compressor.By recharging my A/C system, the issue of the A/C not blowing cool was solved. They were so helpful in explaining everything thoroughly for me, and I am so grateful they wanted to help me truly.Auto Check Elite will now be my new car shop! Thank you again for your service!

th
Review №22

Auto Check Elite is always accommodating and the repairs are accurate and timely. It may cost a little more than others but I appreciate the confidence in knowing that it is done right.

Gr
Review №23

Knowledgeable staff in a superior environment. You get the feeling of quality and professionalism. Good coffee and comfortable chairs. The price was fair. They checked my alignment during the oil change and it was just a bit off. Since they had done the work months ago, they did a realignment at their cost, under warrantied work. I certainly trust those guys.

Je
Review №24

Matthew and his Staff are all about building relationships, their professionalism, knowledge, and customer service far surpass any other garage I have ever used.I bought a 1985 Bronco (from a weekend mechanic) for my 16 yo son. It had been pieced together and had lots of electrical and mechanical issues. Matthew and his mechanics spent a lot of time trying figure them out to make the Bronco a safe and reliable vehicle for my son. We went through some trial and error to get the fuel injection and AC system to run right. Matthew had me pick it up and drive it for a few days to see how it was driving, he texted me over the weekend to check in and see how it was running. The things they tried didnt work at first, so they replaced the voltage regulator, put in a new bigger alternator, AC compressor, and added an additional fan the second time. It worked! He ate those costs, he would not let me pay for it, because he said, it was the right thing to do. That was not necessary, I knew going in this truck had issues and was going to be a project to get it running right, yet Matthew went above and beyond to satisfy the customer. The Bronco is now a safe and reliable vehicle for my son to drive.We are still working on some other thing minor things to make improvements to the Bronco and Matthew has offered to show my son how to do some of these things, he is not just a business owner trying to make money, he is trying to teach a young man how to take pride of ownership and learn something new. Every time we leave his shop, he texts me a day or so later to see how the Bronco is driving, Matthew and his Staff are all about building relationships and doing things right. I highly recommend Auto Check Elite!

Al
Review №25

I found Auto Check Elite on Google after having a bunch of issues with my car. I called and was greeted by Christine and she was extremely nice and helpful. I was immediately able to have my car towed there and had the pleasure of having Ernie and the Auto Check Elite team working on my car. I had issues ranging from my transmission to electrical problems and was given a fair price. I found out the next day I had a warranty with Ford and they would be able to do it for free under warranty and I let Ernie know. Ernie removed what they put in and ended not charging me a dime. I even offered to pay for labor and he declined. I have never received better care from a business. Highly recommend!! I cant be more grateful for them especially during this pandemic and having my hours at work reduced.

Cr
Review №26

They didn’t quote their ridiculously overpriced diagnostic fee and then wanted to charge $200 more than the dealership would for total labor. We paid the fee and can still get it done cheaper at the dealership. How sad they take advantage of people this way.

Da
Review №27

Auto Check Elite is the best service I have ever received from a auto company. They kept me updated with what was going on with my car each step of the way and the young lady Christine was so friendly, courteous, and professional I felt like I knew her for years. Any repairs that I ever need in the future I will definitely keep them in mind. Their service is beyond excellent and you don’t have a long time for repairs. I will definitely refer all my family and friends to them for any work that they need done. I love this company and thanks for excellent service and repairs.

Ni
Review №28

Fantastic looking shop with friendly yet professional staff. These guys know what theyre doing and will do anything to make sure you and your vehicle are taking care of. I highly recommend.

Sh
Review №29

Auto check elite is the best! There are many other auto repair places near my house, but I always am willing to make the slight drive to Auto check elite because I prefer quality over quantity. With that being said, they’re rates are very affordable as well and you do get what you pay for. Even with this pandemic going on the crew maintained positive attitudes and provided me with exceptional service. The lady at the front desk was so friendly and informative. She even managed to pop out this ugly dent in my front bumper which I was told would cost me $600 to replace the whole thing at another location! She saved me $600!! I will definitely be returning to Auto Check Elite, great job guys.

Cs
Review №30

It is always a good experience to bring my vehicles to Auto Check Elite. the entire team is very professional and ready to answer any questions you may have. The tell you exactly what you car needs in details before the work is done.Good Quality and Good Service.

ke
Review №31

Best automotive repair experience I have had in a long time. They are technically skilled and diagnosed a problem I have had for year and mis-diagnosed by 4 other competitors. They are professional and fair even recommending no service on an AC issue I had at the time. It is a pleasant place to visit and wait in the customer area. The customer service is so good I wish I had that experience everywhere I go daily.Ken

Ja
Review №32

First time customer, but wow was I impressed! Was given great communication about my needed repair and all the options I had. Matt and Christine were friendly, engaging and fantastic to work with; they made me feel like family. You can tell the staff has a true passion for what they do in observing how they interacted with each other and other customers while I was there. I’ll bring all my automotive needs to Auto Check Elite from now on. This is how an auto repair shop should be run!

Na
Review №33

The team was professional and courteous. I believed they were experienced at fixing my alignment and brake issues. The work they did fixed my issue completely. However, their services were expensive.

An
Review №34

Folks here always do a very thorough and professional job and charge fair price. The owner also did minor services for free sometimes! They have the new tire machine that won’t scratch up your nice wheels. I take my M3 here for service all the time. Highly recommended!

Ma
Review №35

I have never trusted or felt more comfortable having my car worked on more than at Auto Care Elite. They do a phenomenal job, are available for consultation and you just feel confident driving away after having work done. I highly recommend them to anyone looking for auto care.

Je
Review №36

Paul and Matt were great! This is the first time I have been to this shop. Everything was clean, organized and calm. I got to meet Apollo (famous shop doggie - such a sweetheart) and get advice from Paul about future vehicles while I was waiting for my quote on work that needs to be done to my car. I truly appreciated the time they spent with me. They were professional, knowledgeable, funny and honest! I love the family atmosphere. This is my new go to shop for any car repairs. Highly recommend them.

Jo
Review №37

$30 Oil change price was advertised on Community IMPACT newspaper, and I mentioned that, but final price came out as $40 with disposal fee and tax. Also, it took 1.5 hours for oil change. Im not sure about other services, but definitely not recommend for oil change. Took time as long as dealerships service with higher price tag.Additional comment:The cutomer service representative contacted me after reading the review. They do care about keeping all the customers happy, and that is a good thing.

Ro
Review №38

Auto Check Elite was transparent, thorough and professional in diagnosing my maintenance, service issues and health of my vehicle. They performed their service in a timely manner and I am very pleased with the work and cost of repairs.

Sk
Review №39

Went in with an alignment issue and they got it fixed in no time at all. Afterward the mechanic drive it around and saw that it wasn’t quite perfect and did a tire rotation free of charge! Ernie, Christine and the team are fantastic and they are now my go-to place for all my car care needs!

Gr
Review №40

Comfortable garage. Greeted by Apollo, a sweet/mellow shaggy hound. Christine took me on a tour of the garage after I got a cup of coffee (7am). Read about Mathew (owner) in a journal on the table. The guys probably have 200 years automotive experience between them. My alignment graphics were on the display in the waiting room. Top flight garage.

Ev
Review №41

I recently put a aftermarket lift kit on my 2020 Toyota Tacoma. After I installed, my safety system had a lot of errors and I needed an alignment. Auto check had the right tools to rest and recalibrate all my Toyota system back to their original state. BTW, service was fast and accurate!!!! Awesome Job guys!

Th
Review №42

I have used Auto Check Elite in the past.When it was time for my state inspection, I knew where I would take my vehicle.The service in the past and present is thumbs up a 5 star. The human aspect of their customer service is a rarity in todays world.You get a number and told to wait. Not at Auto Check Elite. I felt as if I was at a business owned by a relative. The conversation, kindness to assist with getting a copy of my insurance, a warm cup of coffee and a cuddly member of the family, Apollo, offering entertainment and company made my visit to get an inspection and oil and filter change a memorable experience. Other customers who came in while I was there appeared to be as impressed as I was.Thanks to each staff that showed me kindness and quality service.

Ja
Review №43

Called to ask for a ballpark estimate and was willing to get a vehicle towed to their location. Mack or Matt suggested me go online because he was too busy with customers in front of him to help me out...news flash...I am a customer!

Be
Review №44

Very clean and appears to be well managed. I got a oil change and state inspection. I am pleased with the service.

D
Review №45

Been my second experience with Auto Check Elite, I will have to give two thumbs up. Thank you and Keep up the good work.

Je
Review №46

Took my vehicle to these guys for a check engine diagnostics and never did they ever disclose to me that they would be charging me $128.99. I was referred to them by Carmax whom I have always taken my vehicle to and never have been charged for diagnosing my vehicle. I specifically told the guy that they only charge me my deductible if they do the work and he still never mentioned the diagnostic fee. I will never bring my vehicle back over here. The guy was rude and I knew from the tone in his voice after we got off the phone from me telling him I wasn’t going to do the work with him that I would run into issues with him 😩😩😩😩I’m so upset 😭

Te
Review №47

This team are tops in mechanics. True gear heads. They have been handling maintenance on my truck for several years now and also just did the inspection on my motorcycle. Everyone is courteous and responsive. A team you can count on and trust,

la
Review №48

Excellent service. Highly recommended.

To
Review №49

They are always willing to do whatever it takes to do a great job! They are courteous, professional, keep you informed along the way, stick to their estimates and provide a loaner vehicle when you have to leave yours. Ive worked with them for several years and they continue to provide the best service and I highly recommend them!

Do
Review №50

Awesome staff that works here. Came here to get my state inspection done. A little more pricey than some places. But you get what you pay for! Would highly recommend.

Br
Review №51

So, I took our family car here at 7am today and told the staff I needed a new battery (which was under warranty), but I needed to get out by 8am to make sure my kids got to school on time. Battery was ordered, but wasnt scheduled to arrive until after 8am. So Sergio, went above and beyond and I was out of there before 8 and kids were on time for school! Thanks Team Autocheck you care about our family and our car. You guys are truly the Elite. God bless yall.

Br
Review №52

Went in to get an inspection. Super fast and friendly. The staff made you feel right at home. The shop dog Apollo was the perfect entertainment for my one year old while we waited. I highly recommend then to anyone!! I will definitely be back!

je
Review №53

Auto Check Elite is the best body shop. Christine is professional, personable, detail oriented, patient and knowledgeable. Her customer service skills are amazing and she has a great sense of humor, too. The loaner vehicle was better than expected. The service was completed sooner than expected. The quote they gave was on target. Thank you Christine and Auto Check team for an outstanding experience. Jeanette Coniglio.

We
Review №54

Not only is this place not your typical shop, it is fun, comfortable, and has a very attentive and courteous staff. Would definitely keep them as my number 1 go to. Thanks guys!

Ve
Review №55

Auto Check Elite is the best of the best! The service is right out awesome! The staff is great to work with. Everyone there is so easy going. Every time I go there they gave me a detailed report of their recommendations. They are so informative and honest.

Ry
Review №56

Auto Check Elite is a perfect name for this business. Their customer service and knowledge is truly elite. I received more information on my vehicle in 10 minutes, all the previous shops Ive experienced combined. Auto Check Elite exceeded all of my expectations, honestly I left feeling like they didnt charge me enough. I live in a different city but will bring my car here anyway. Thank you Matt and Christine for turning a breakdown into a great experience!

Bo
Review №57

Id be happy to share with you how I though you had earned 2 stars, and I later went on to determine you hadnt really even earned 1 star. Were you not able to locate and read the specific feedback that I provided? Perhaps that was on a different site. The bad news is that it only got worse. I ended up traveling to continue to determine if I was going to purchase the vehicle, although uninformed from the ppi you performed. You guys had stated that the vehicle was straight and didnt appear to have been in a previous collision. After driving for 4 hours to see the vehicle, I could immediately see that it had been in a previous collision. Many of the body lines did not line up properly. The paint on some panels was clearly not a match to the paint on other panels. Frankly, the ppi you performed could not have been done more poorly.

Le
Review №58

I love the atmosphere and the staff! They were very helpful and I even learned a few things from them. They are my go to place for sure!

Se
Review №59

This place is great! The staff is very friendly and knowledgeable. The office is is decorated in a fun and welcoming way. The staff knows me and my car instantly and they always go above and beyond with their service. I never have to worry that they are going to miss something on my car, they are very thorough. I highly recommend this establishment!

Ma
Review №60

Great service, really fast and very friendly. Love this place

St
Review №61

I cannot express just how grateful I am to the owner and team here!!! They went above and beyond when I took my Ford Edge in for air conditioner repair last week! From a car to drive for the day and night before so my work and home schedules were not affectedAt all, to the extra necessary work that was done on my vehicle AT NO EXTRA COST!! I will be forever grateful for their kindness, empathy and concern! You just do NOT find that now a days. Even my husband was plenty surprised, which is very hard to do!!;)Thank you for everything you did and will do in the future, the next time I need car repairs!;)

Er
Review №62

Awesome place and amazing customer service!! James really good dude!

An
Review №63

They have signage of wearing mask in must and no one from staff is wearing mask at all even the cashier which i felt not safe.Secondly they charge extremely expensive and out of world prices.Changing water pump with timing belt they want to charge 1800$ and funny part that Toyota dealer offer me to change it for 1000$ and i change it outside garage for 750$.Then they want to change brake disk, brake pads, brake fluid and brake caliper and they want to charge 1500$ and again I change it outside for 500$.I believe that they should study thier prices better and stop fooling people and charge 1000$ extra for no sence.

Le
Review №64

I have been coming to Auto Check Elite Katy for about a year plus now, with multiple vehicles, multiple repairs. Matt, Christine and entire team are professionals and customer service focused. Sometimes there is hesitation to build trust in this industry, but this team has earned mine and my business. Always on time, loaner car if needed, and great communication and recommendations. No hard up sell. Just getting you back on the road. Thanks guys!

Za
Review №65

We took in our 2016 Suburban to get serviced because it was having issues with the AC. The manager was very kind, professional, and honest with his work. They were able to find the problem and fix it without an issue. It is hard nowadays to find an honest workshop that won’t overcharge. If you are looking for great and honest service, I highly recommend Auto Check Elite! Thank you guys! We will surely be back again.

Gu
Review №66

Really well organized, awesome shop, fast service and car wash for the service, this how mechanic shops should look. You can schedule an appointment online and get reminders, when you arrive there is no wait at all which is good, also they have shuttle service to close places. Now about the cost, you will have to pay a fair price for the quality of service that you get but is not unreasonable. I will use this service again.

Ca
Review №67

Absolutely the best service in town! We dont trust our cars to to anyone else; they always provide excellent, well priced, and timely service.

Da
Review №68

Matthew and the gang have taken fabulous care of my two vehicles! They have gone above EVERY time and made my life so much easier, even while dealing with painful, but necessary repairs. I love Auto Check Elite, Matthew, Christine and all of the rest of the crew. Only people I will ever trust with my cars.

K
Review №69

Great communication and quick service with good quality work. They took the time to point out issues on my car. They didnt try to sell me on the fix and were genuine about my safety.

aa
Review №70

Vehicle inspection done here quick and great service would recommend

De
Review №71

I have brought my truck to the shop a few times now for different jobs and there isnt anything they cannot do. Between their superior parts and their extreme professionalism, this is a superb garage. Thank you Christine, AJ, and the rest of the team at Auto Check Elite for a tremendous experience!

J
Review №72

Best mechanic shop in the area. The owner Mathew is very knowledgeable as well as his amazing staff. I usually dont feel like I can trust mechanic shops as they only have money on their mind. Auto Check Elite has my safety and well being in mind. I have all my regular maintenance performed here.

Tr
Review №73

I came across Auto Check Elite through a flyer that I got in the mail. I decided to give them a try because I wanted to take advantage of the coupons. I was scheduled to go on a road trip to New Jersey so I wanted to make sure that there were no issues with my car. As soon as you come in to the place, you can feel their dedication to provide excellent customer service. I spoke with James first and he walked me through the issues with my car. I like the fact that they dont make you feel rushed because they had to speak with another client. Every client is given the appropriate attention. I like how James had to explain to me in detail what my car needed without feeling strapped in a sales pitch. The owners also very hands-on and takes the time to mingle with his customers. They really make you feel like family here while taking care of your vehicle. They specialize in any vehicle to the most basic up to the most luxurious (They serviced a Lamborghini and Maserati the day I went there). Pay them a visit and you wont regret it! I went on a two day-drive and now in NJ when I wrote the review and my car ran like a champion!

bo
Review №74

Took my car for collision repair, they dealt with the insurance adjuster to get the correct parts and repair it the right way vs the cheapest way possible. They found another issue (oil leak) that needed attention and handled it through my warranty and got it fixed too. Took two days! That’s counting the day I dropped it off and picked it up. Never had a shop turn around a vehicle that quick. Would of been quicker if they didn’t have to deal with insurance adjusters and warranty people, they never make it easy. Christine will treat you right! Thank you!

Jo
Review №75

They took care of my locking lug nuts when I didnt have the key. They were professional, did a good job and were quick.

xc
Review №76

State inspection. Ive had other services here with another vehicle and service was excellent

Kh
Review №77

Good guys. Everyone was friendly and helpful. Came in late Friday and since they couldnt get to my car until Monday, they gave me a loaner for the weekend as well as Monday to get to work.

Ma
Review №78

Auto Check Elite is an awesome business. Every person I came in contact with there was very knowledgeable about their craft and were very friendly and professional. I will use them again no doubt. They did a brake job and tune up on my car and did an awesome job. They also dont try and pressure you to have work done that you dont need and I really appreciate that. They have reasonable rates and do quality work. What more could you ask for ???!!!

St
Review №79

The staff at Auto Check Elite are knowledgeable and work with you to take care of your vehicle right the first time.

Sa
Review №80

Auto Check on Kingsland in Katy brings you back to the days when customer service and honor meant everything. Their elite customer service started the minute I walked in the door when I was instantly greeted by the front staff and assured of the best and prompt service. The mechanical staff went above and beyond by locating a serious issue that would have ruined my engine, resulting in me purchasing a new vehicle. Im extremely grateful for their thorough service . The owner spoke with me personally about my vehicles needs, and continuously checked in with me while I waited for it be finished. Its clear their focus is on the safety of their clientele and commitment to loyalty. I would readily recommend Auto Check Elite to all my Katy friends and family.

Dm
Review №81

Fast, reliable and outstanding quality service. Staff knows and loves their business and customers.

Mo
Review №82

Before I had to leave out of town for work, I had the rear brakes on my Jeep done. They were great, extremely friendly, helpful, did what was needed and didn’t try and do things that didn’t need to be done. They got me in and out very quick, but my brakes started squeaking randomly while on my work trip and when I called them to see what I could do they found me a shop to go to (as I’m out of the state for work) to fix the noise and they took care of everything!!! And the owner of they shop was in personal contact with me multiple times, BEST customer service I’ve honestly ever had and this is they only place I will ever use for my Jeep.

Ma
Review №83

Service has been great! They put a new motor in my truck has been running great. Have over 5000 miles now with no problems. Service was great again went in with daughters car had a vacuum leak somewhere fixed same day and cost less then quoted.

Te
Review №84

I brought my daughters Ford Edge to them to get checked out. They did a fantastic job. Mathew would call and keep me updated with the findings and also of what needed to be repaired / replaced now and what could wait. The staff here are very friendly and competent. I appreciate their efforts in getting her car back in order to drive safely.

Mo
Review №85

Fantastic people. Genuinely hard caring team. They are the only shop I trust to fix my car. Thanks a lot for taking care of my car. I really appreciated.

Da
Review №86

4 car crashes later, best service I have ever experienced. Always with a smile, from the front of the business to the back. Best prices and worry free when allowing them to deal with car insurances and parts in order to restore your car with quality and warranty. All staff has always been caring and I have always witnessed a true sense of pride and value in their work. Convenience issues? No worries, they will care for this for you too! Great job as always Team!

Je
Review №87

Ive found this place online while looking for someone i can trust to fix my car. I was so frustrated with the past two mechanics who tried to fix it, spent so much money and end up frustrated and mad. But with Auto Elite Check, from the time I called to set up an appointment to picking up my car after they finished working on it, everything was just a real good experience. They are way better than those people from car dealership. They are honest and very knowledgeable of what they do. So impressed with their service. I feel good and safe driving my car again. Thank you Matt and Christina for taking good care of me and my car. Thank you for being such a nice and great people who prioritize giving an excellent customer service. Thank you!!

Do
Review №88

Great staff, Paul was awesome. I expected to be here for a couple of hours but they had the work done in 30 minutes. Highly recommended, I found my new shop. Make an appointment if you can. Busy shop, which says a lot.

B
Review №89

The atmosphere and the staff are fantastic.

Jo
Review №90

Just moved to the area and was looking for a reliable and fair place for car maintenance. All the staff was friendly and professional. I appreciated that you could see the work being done from the waiting area. I would reccomend this place to everyone.

Ch
Review №91

I cannot say enough about Auto Check Elite. Matthew and his team have consistently provided me with exceptional service for over ten years now. They ensure every visit is an enjoyable experience from start to finish. There are very few mechanics and shops you can trust, and Auto Check Elite is definitely one of them. I will continue to have my vehicles serviced by them for the foreseeable future. Customer service at its finest.

Ch
Review №92

I went to this shop for my cars inspection and they were very fast about making an appointment and then taking in the car the day of the appointment so I could go to work. They valued my time and had the car ready when they said it would be ready.

ja
Review №93

Best place in the land. Great crew, beautiful shop and amazing service.

De
Review №94

Great service, great prices, and very friendly staff. I have used them several times now, and I have been more than satisfied each time. I also own an Allstate Agency, and have had many customers come back and tell me how impressed they were with Auto Check Elite. Theyve earned my repeat business, never have I been to an auto repair center that has treated me as well as they have. If you need anything done to your vehicle I highly recommend them!

Jo
Review №95

Awesome Awesome!! I searched on Google for a place near my job and this place came up with stellar reviews. I came in on Monday during my lunch to get my inspection, from the start both Paul and Christine were extremely welcoming... then Apollo walked in and I was SOLD on this place! I was in and out within 30 mins. Will be coming back!

D
Review №96

Exceptional customer service, and fair prices. Matthew and his team of caring professionals will make you feel like family! You can trust your vehicles health to the professionals at Auto Check Elite!!

Po
Review №97

I have been going here for the last two years to service my BMW 740i and my wifes Lincoln Navigator. The folks here are very honest with fair prices. I highly recommend them.

Ma
Review №98

My family and I have been going to Auto Check for many years, and I cant express enough how great they are. They are fast with excellent service and quality. I lived in Dallas at one point, and there have been times I drove 4 hours to Katy just because I trust Auto Check. 11 out of 10!

sh
Review №99

I have been going here for about 3 years. I always receive wonderful service. The staff is knowledgeable, friendly and courteous.I would highly recommend them

So
Review №100

This place was recommended to me from a tire shop. I was leery at first due to back experiences. I can say that Ive never met a more professional, polite, prompt and honest team in the automotive industry. Just recently I brought my truck in to get the brakes done, knowing for sure they needed to be done and ready to drop some money that of course I did not want to drop. These guys called me and told me everything is completed on the truck minus the brakes. They told me my brakes didnt need to be done and saved me a pretty nice stack of money. Most places would of did a half bleep job and took my money. Auto Check Elite has my business for life. PS: I drive a good 45 minutes to an hour to see them. Great job guys and gals.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:25551 Kingsland Blvd, Katy, TX 77494, United States
  • Site:http://autocheckelite.com/
  • Phone:+1 281-644-9045
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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