Be sure to stop at phones in2 cash first! No need to go anywhere else. Knowledgeable about each types of devices. They welcome any questions you may have and assist with problems. Service with a smile.

Jim was did an amazing job of educating me on the different chargers and phones, and I was able to sell my iPhone for a great price!! I was so happy that I then purchased a high quality charging cord and an amazingly convenient portable battery charger! The store was clean and the AC made for such a wonderful environment to do business with Jim! Jim is amazing!!! Highly recommend!

I went to this place looking for a used iPhone after my iPhone 8 stopped charging. I was told by another store that the part that failed could not be replaced, and that Id need a new phone. When I told the owner of this place why my phone stopped charging, he told me he thought he could easily fix my phone. Sure enough, he was able to do so. I saved a lot of money and got to keep using my phone for a little longer. Five stars for honesty, speed of service, and price.

Over priced repairs but decent people

I would absolutely never give this store business. I had a very unpleasant run-in with an employee of this business outside of his store. As I was parallel parked in front of a vacant store front unloading three very heavy boxes, plus my infant in her car seat stroller and attempting to negotiate three heavy boxes and a stroller, the guy working at this business walked by me (while I struggled) and snarkily commented “you’re parked in front of a handicap ramp” as he strolled on by me and sluggishly made his way into his business. After his condescending comment I checked that indeed I did not see a handicap notification along the area where I was parked.(As a background, I am a full-time healthcare provider and have directly cared for Covid patients throughout the entire pandemic. He can rest assured that I would not park in handicap parking knowingly, as I actually do care and help people that are in need of assistance.)

Popped in this shop on a Wednesday afternoon. Extra clean, COVID measures in place. I had rice stuck in my charger port. He helped me in less than two minutes and sent me on my way!! Extra friendly!!! They also looked to have a huge stock of phones and tablets for sale!!! I’ll be back when I’m in the market for a purchase

I went in to have my phone activated. I had a contract phone and wanted to switch to straight talk. I informed the employee that the phone was not completely paid off. I was told to go buy the sim activation kit and bring it back. They told me $30 and we can get everything set up. So a week goes by and i do as instructed. When I returned, I was told that its easy to do myself. When I tried to do it, the straight talk agent obviously told me the phone was not unlocked from verizon and would not work. I specifically asked about this issue on my initial visit to this store. They said it was no problem. However I still have no phone, and whether it was intentional or not, I was made to feel stupid by the second employee that I talked to. Im not saying I will not try this store again, bit I do hope to speak with the first employee I spoke with.

Could do nothing to help me. Any phone service you want is expensive. They will buy your phone. Sold them my Galaxy S9 for $2.50.

Go see these guys for all your phone repair needs! Fast & efficient service. I went in for a repair for a cracked screen & it was competed the same day. My phone is working fantasic again. You wont be disappointed!

Best customer service ever! Come in here guys they have the best service!

Best cell phone / repair store I’ve ever been too. These guys know what they’re doing and are extremely friendly. I really appreciate all y’all’s help

Great service and good location. Jim was very helpful. I highly recommend them!

Excellent customer service. Dude really knew what he was talking about, and fixed my phone beyond all my expectations. Will definitely be recommending to anyone who needs their phone repaired in the future!

Great experience here! Fixed my phone and made it like new again when I didnt know if it could be fixed. Great people, and fair price

Jim and George were AMAZING!!! I came in stressed out about my broken phone (15 minutes to close 🙈) and they took me in without hesitation. Jim fixed my screen in less than 10 minutes and George patiently described various cases and watches with me. I cannot thank them enough!! I will definitely be back with all my repairs in the future.

We needed a lot of help getting our new phone set up properly. They were lifesavers and helped get exactly what we needed. Thank you for both your expertise and patience. Phones In2 Cash is the only place we will ever purchase our phones.

I was a loyal repeat customer of the past. I was taken advantage of when I had to purchase a new phone unexpectedly and the store purchased my phone for a ridiculous amount and can resell for way more. Misleading to customer. Price Gough and greedy.

Great place to come to. I have sold a few here and they are very easy to work with and make sure you are happy before you leave the store.

Brought my iPhone XR with the front screen destroyed and the two very nice men helped out. Got a new screen, new case, and new screen protector for less than $200 cheapest around. Amazing!!

Stopped by today for a repair (needed an iPhone battery/installation). They were extremely professional and fairly priced. They charged about $30 less than any of the local competition I talked to, and made the repair in under 10 minutes with no appointment as opposed to the hour wait even with appointments that several other local businesses quoted me. On top of everything there was a limited time deal to have a tempered glass screen protector installed with that repair for only a dollar, which I gladly took advantage of. I am very satisfied with my experience here. I didn’t inquire about their other services but I would certainly recommend them for repairs.

The guys in there are awesome. Very helpful, knowledgable, and never a dull moment. Always making the customers smile. 😀

I broke my phone screen to my Moto g7 play and everywhere else wanted to charge me damn near close to the same price as the phone for a simple screen repair. From CPR to my actual phone carrier, every other place was way too expensive. Phones into cash is the only place that charged me reasonably and managed to fully repair my phone is less than 2 hours. They staff was amazing and super helpful. Definitely recommend!

They quickly and professionally fixed all my phone issues! I was very pleased with the service and people!

George helped me with setting up new phone. He went above and beyond with his service. I will be coming back.

Two words says it all for these guys.... proficient and professional. Great job guys. Thanks.

Over the last several years Ive purchased phones from this business. Each time was a very pleasant & a simple experience. Jim was amazing in helping me find the phone that was right for me. I encourage anyone needing a phone, a repair or ever to sell an unused device go visit this location theyre so nice & very professional theyll listen to your needs & make your situation much easier & less stressful.

We love these folks. They have the best customer service. We really enjoy doing business with them. Its a great business because theyre willing to work with you.

Great service. Reasonably priced repair with fast turnaround.

D AT&T store in Johnson City screwed me but these guys save me. Bear affair, honest, and reasonable.

Staff was very friendly and helpful with my gaming laptop issue. Thanks George!

Great customer service! Very helpful and knowledgeable.

Awesome love this store and the ppl will come back everytime ❣️❣️

Went in to get a phone unlocked and was immediately helped out. I’m not technically savvy so it turned out the phone was already unlocked. They guy I spoke to was super nice and helped me understand it was good to go. I will definitely be back! Excellent service and so appreciated.

Dropped by with a charging problem and they fixed it right away for no charge. Really great people.!

I was really impressed with the honesty of the employees here. I was very satisfied with the amount they gave me for my old phone. I will definitely be a repeat customer.

Phones into Cash - The store name alone drags your attention and says Awesome!For my review i Just wanna say there very fast with what they do but they take pride in doing whatever it is you need to do like fixing your phone or trading it or even buying a computer everything that this store has to offer is incredible and i would recommend it to anyone even if you live in Alaska! come on! theirs plenty to see! Everyone that works there are very nice people! good job phones into cash!

Great service - very courteous and professional and they never over charge. They definitely know their stuff. This was the second time I needed some help with a cell phone repair. I was about to buy a new phone because I thought theres no way they can repair the phone but they had it ready for me the next day!

Ive been buying phones here since this place opened. No long waits here like you have at other cell phone companies and the staff is very friendly and knowledgable. They are always willing to help no matter what you need. I highly recommend anyone stopping by when shopping for your next device or needing a repair.

I love Phonesin2cash and the people that work there!

Found cheaper prices elsewhere but these guys were quick and efficient. Easy to work with and didn’t take but 30 min to put a new screen. Also fixed my charging port at no cost.

I needed an affordable phone for my 12 year old. Her IPhone 6 stopped working, something called touch disease. Jim was very helpful. He didnt just sell me a phone, he got all of the data off of the old phone, moved it to the new one, and made sure everything was in working order before we left.

Great folks and tons of cellular knowledge between the staff! Every device of mine I have bought or had repaired there was a 5 star experience! Will do business with again.

Went into the store on Sept.20 to prepay phone. Paid for four lines (four people in my family) and phone was deactivated four days later! Went by store and they activated it again. Confirmed that all lines were paid until Nov. 24, 2016. October cycle rolls around, I call the JC store to make sure it wasnt gonna happen AGAIN. But, no confirmation call. So today, Phones are dead again! Two months in a row! And prepaid too boot! What the heck! How can you expect customers to stay when you disconnect their phones for time they have already paid? Actual service was great...... when I had it,!

Great staff. Jim and Jerry are the 2 fellas who helped me. Answered all my questions, kept it honest, and were highly knowledgeable. Don’t have an enormous selection, because they purchase and refurbish items, but I trust them and ONLY them for getting ANY used technology.

Ive been shopping with them since they opened. They have great guarantees on their products and if something doesnt go right they make it right.Thanks guys

I was referred here by a friend, and am beyond satisfied with the customer service I have received. The products they offer are top of the line, and they take the time to make sure you completely understand everything before you leave.

I have had a great experience with Phones In2 Cash. I enjoyed to purchase my phone from Phones In2 Cash. The staff was so much friendly and cooperative. I was worried to purchase a good phone, but they helped me to find the best device that fitted I need. I got more than I expected within my limited budget. Thank you guys for your great help and excellent customer service. Definitely, I will recommend this place.

I recently went there to get my xr fixed and they did an amazing job! it wasn’t as pricey as other stores and they were super friendly. highly recommend this business.

Great service! Thank you.

These guys are amazing ! Def love their jobs !

Great Staff, they are on it and efficient. They have fixed two of my phones within minutes and make sure they ask you what all is wrong with the phone, They dont try to just fix random things that have nothing to do with the problem. They also have great prices, all in all a great place to go to fix anything electronic.

Jim is very smart and kind. He helped me to understand my tablet and my phone.

Great service and fast turn around. Best prices Ive seen. Friendly and a pleasure to work with. Would recommend for any of my friends. Fast turn around and quality service on broken phones too.

Very professional and great to work with! I got the iPhone XR here and received the same trade in value for my iPhone 7 that apple offered without the hassle of driving to Knoxville or mailing in my phone. Go see George there! Hes awesome! My entire family goes here and will continue to do so.

My wife and I had a very positive experiences with phonesin2cash! We both have had to have repairs over the last couple of years due to dropped phones, cracked screens and water damage. They have always been able to repair our phones and even a Kindle tablet. The repair process is very fast and the prices are the best in the tri-cities ( believe me I shopped around.) The owner is very nice and his staff is very professional. Highly recommend this company.!!!

Knowledgeable staff. Nice phones and tablets. Fair prices. My go to when I need to upgrade.Ask for George.

Very helpful and fixed the screen within 15min of closing

The staff was friendly overall but the repair costed $130 and the phone was not fixed. Not to mention my wife had to take the phone back and was cut in line by another customer in front of the staff. They did not say anything to the customer I guess because they were scared for some reason. I cant see why they charged full price for a repair they could not do, nor why they let customers cut in front of others the way they did. I would not suggest this place to anyone.

Very professional and fixed the issue quickly.

Phones into cash as always been very helpful to me Jim was especially helpful on fixing the data issues on my phone

Great phone store! They are very professional and friendly to work with! Most importantly, their customer service is excellent and their responsiveness made me pleased! There prices are very fair compared to others! Really it had an wonderful time with them. Must be back very soon! Thanks a lot!

Great crew, very friendly and professional staff!!

Went there a couple of weeks ago and they helped me tremendously with my SD card.

We couldnt be more pleased with this store. We have purchased 6 phones from here, 2 of which we had issues with before the warranty ran out, and they were so good to work with us and get the problem taken care of. I recommend their store all the time and I would highly recommend anyone looking to upgrade their phone to check them out. Will continue to do business with them in the future.

I bought an Iphone here and after a few days i realized the audio jack was broke. Took it in for them to look at and they did there best to solve the problem. The phone wasnt able to be fixed 100 percent so they switched it out for another just like it. They did everything to make it right, solve the problem and achieve five star customer satisfaction. thank you to the staff of Phones2cash.

This place is literally the bomb. I will always come back to this place. Great prices, great employees, great devices. Phones in2 cash is it.

Amazing service with the best prices in town!!Highly recommend this place to anyone!!

Awesome place! Everyone there is very nice! George and Trey are absolutely awesome and so funny! Will definitely go back and Denfinitely recommend to others!

Had the product I wanted at a great price. Great customer service.

Very good and professional customer service. Fixed my phone in one day and its working great so far. Highly recommend for fixing phones.

Chris used to be the life and energy of this place now its a generic wannabe phone retailer. You rarely if ever actually see Chris, and the employees are only allowed to buy like 4-5 phone types. They are way to picky about which specific phones they buy and it definitely has ruined every aspect of this once amazing business for me.

Highly Recommend! Customer Service is great! Trae is awesome he answered all my questions and helped me with everything I needed! Check them out and ask for him!

Phones In2 Cash is a very professional place. They supply excellent customer service and are quick to answer any questions that I have. Trae has the best sense of character and tirelessly works to make the place an uplifting environment.

Very friendly and smart. Jim is awesome¡

This place is awesome. Great guys. Willing to negotiate and great with kids! Would recommend!

They can tell you everything about your phone, but Ive taken 3 different phones & they havent purchased one yet!!!

This place will but your lightly used cell phones! And they pay BANK!! liked visiting the store

This place is just awful. Basically a ripoff they have no clue what they are doing and no quality of service or any sort of pride in their work. Just like a previous posting if you value your cell phone hardward avoiding this store is in your best interest.

When I dropped my Nexus 5 off for a simple screen repair, the guys Chris and Jonathan told me it would just be a few days for the part to come in and theyd call me when it was ready. A week later I called them and they told me theyd call me back. They didnt so I called back a few days later. They didnt call me back again. So I went in and they blew me off again. They gave me all kinds of excuses, but in the end, after almost a month, I just had to go in and demand my phone back.I bought the part and my friend fixed it no problem in 20 minutes. I dont know what Phones into Cash is up to but its not kosher. I recommend taking your business elsewhere.

A great place to get phones !!! The people that work there are absolutely amazing and very helpful and will go out of there way to ensure you leave happy ...HIGHLY RECOMMEND!!!!

I had an unpleasant experience with a phone I had purchased from here and right when I felt discouraged, Chris the store manager went out of his way to reach out to me and make sure my problem was solved. I am now a happy customer and would highly recommend this place! Thanks again Chris.

Best repair techs in JC. Only sell quality phones. Great Place!

Great place to buy and sell phones!!!!

These guys are awesome! I bought a pre-owned phone lg-g5 at an awesome price but found that it had a minor glitch in it after I got home. It was a problem that any other phone store wouldnt have even acknowledged. They replaced the phone and put a brand new battery in it for me at no extra cost. Im extremely pleased with how they treated me and other people in their shop and will definitely buy my next phone from them. Dont be decieved by buying a cell phone anywhere else. Phones Into Cash is where everyone should purchase a new or used phone.

I have bought several phones from them, and they have been wonderful to work with. Have not charged an outrageous amount and always willing to help out in any way. I bought my prepaid service thru them, and I would recommend them any time. I have been dealing with them for a couple years and have referred many to them.

Amazing store sooo cool really appreciate the service & Thanks Jim for ya kindness tolerating me being annoying 🤪 ♠️

Could not have been more pleased. Offered way more for my devices than I expected and couldn’t have had a better experience with the staff.

Very great service and great guys. Will definitely be doing business again with them and will refer to them as well

Fixed my phone battery for a great price. Store is clean and the guys are great!

Came in looking for 400 cash for phone ended up with new unlimited internet wifi box and 225 cash. Great deal very pleased A+++ customer service

Great job on my phone repair! Thanks guys!

I have bought 2 phones from them and our friend bought 1. Nothing but great things to say about them. I went to the JC location and was treated amazing. One phone had a mic issue and they swapped for another phone no questions asked. Great customer service. You will not find a better price for these amazing phones. Ive seen sone bad reviews but I cant imagine theyre that bad. Ive had nothing but fantastic experiences and will continue to deal with them.

This is the 2nd time Ive used their services and have been pleased with the results.

Great phone buying/trading experience. Very knowledgeable staff. Great customer service!

Took my Sons Galaxy s7 to be repaired, bent the frame and refuse to fix their issue, even under warranty. Excellent people, very nice, and great customer service, however very poor policies, and pricing.

Excellent customer service!

Everyone, especially Trae, exhibited professionalism, courteous, exceptional customer service and knowledge of the products while being prompt in resolving any issues incurred. I highly recommend!

Its a great place, and nice friendly service also shared a donuts....

Very proffesional and helpful. Good prices.

Great service, george was amazing with any question me and my lady had. ive never had such a nice experience just getting a phone .