Felt like I was cheating on Tom, my local GameStop manager... but it was good here too. Today I saw they had a full Switch available new. Staff were friendly and their selection was good 👍

Crazy un-professional And your automated messaging system is a joke & just hangs up on people and tells us to call back when really when you guys want to make money it should be your responsibility To get ahold of the customer

Store had a lot of nice collectibles and a wide range of the collectibles to choose from. Prices are still a bit on the high end though. Not as many games as the old days

Best place to go to buy steam cards caw caw

Was dirty. Prices were too high. Used games were.too high prices better just buying online or brand new.

One of the few stores I go to the mall for, anymore. Great selection and we love the stock!

This place isnt bad. Just not alot of a selection. And I use to work for gamestop so I know how the company is about reward cards. But if somone says no no means no. Its a dread to come in knowing your going to be asked repeatedly before during and after your transaction.

Was told a brand new item was ineligible for return while the sales associate was being rude to me and treating me like a criminal My girlfriend suggested we should go to vestal GameStop and GameStop in vestal returned my items no problem. The vestal GameStop is far ahead in customer service than the one in the oakdale mall, DONT GO I will never go there again good thing everyone at vestal is so nice and helpful, I go around 4-6 times a month.

Good selectioning on games

Definitely a good spot to get new games or trade games Just this year I decided to invest in the stock Its going all the way up

Great games, great deals on used games.

My kids love it. You can find good deals.

The whole team here is wonderful!! Especially Nick! He is always very familiar and knowledgeable about all of the products out Gamestop and all upcoming games coming out. He always makes sure to check and see that my pro membership is active, I remember last time it almost expired or just barely did and he noticed and kindly reminded me so I was very happy he reminded me so I could renew right then and there. Also, I have been very excited about the Pokemon Snap game for Switch. I was worried because it didnt release in December but he stayed informed and when I asked next time I was in, he knew the new date it was set to release which was fantastic. He is the epitome of being key manager at this location. Between his happy, confident, positive demeanor, and always being informed about the gamestop products. Employees like him are literally the exact reason I dont buy any of my video games or anything online that I can instead buy in store. It is worth having these memorable experiences, which continue to make me want to come in store. Ive worked in customer service my whole life and the way you treat people and your customer service makes a huge difference. It makes people enjoy when theyre there and want to come back. He also is honest about situations with Gamestop like the pokemon products being low or out of supply from the Pokemon company and thats totally fine, I really appreciate him explaining the situation. It makes me patient to support the store by buying pokemon cards when they are printed normally or back to a normal supply again. He truly is an asset to this store location. I am so glad the jc mall gamestop opened back up after being closed due to covid for a while because between him, Jared, and the rest of the team, I overall love coming to this location. They are all so jolly and wonderful to work with. They even genuinely enjoy chatting about video games. Sometimes when Im buying things Ill chit chat about twitch streamers I watch or a current video game Ive been playing the most lately and regarding everything so far they are familiar with the game and have something anecdotal to say about it. They are a great fit for this company all around in every aspect I can think of. I love supporting this location and cant wait to keep coming back for future preorders and product pick ups. Whoever assembled this team at this location did a super job. I dont travel much even before covid so I dont know if I just got lucky with this gamestop but it is awesome and is the reason why online hasnt completely taken over yet. Hooooooo rahhhh!

Had the ssd for the x box one s

Sometimes I stopped in there to see if they got a game then Im looking for

Staff was great. Corporates idea of putting products out on display in a box then not having it is false advertising...

Friendly helpful staff, good prices although the selection has gotten smaller

They stand by thier warranty

Great place to get games

My grandson love that store

My go to local store love it

Jared was Wonderful! Store was neat and clean!I know this isnt the location for the current open store, its down by Dakota Watch Co.

Customer service is spectacular at this location.

They are happy to answer your questions

Looking for Batterys, they didnt have. Great store.

Im a gamer this is one of my go-to places

Great friendly staff, they take time to help you and are knowledgeable about their merchandise. Kudos to Dallas and Will for a job well done, thank you for your help in the Cortland store!!!

Really good story

Great company great customer service 5 stars to Jared for so much help way to go

Always a pleasure coming into here. The staff are amazing and will help you with anything you need.

The customer service was great theyre very helpful and knowledgeable on all products

Very helpful

Games and merch at a reasonable price. The help was great there too.

Bought a ps4 n it freezes every 2 seconds... Very irrated

It was one of the best gamestops I have ever gone 2

Employees are very knowledgeable about the games and take time to talk with you.

Super polite people in the Johnson City GameStop Oakdale Mall. Way overpriced stupidest promotions I ever heard of, and just overpriced. The promotions arent even worth It generally, for most users players. And anything related to returning or selling an item, is a tiresome long process ridiculous task, but when youre finally done, you will be filled with 100% dissapointment garuntied and a lighter wallet than you were expecting.

Just an overall great experience

Tried to get a receipt for my ps4 that I bought there a few months back - gave up after 3 days. The guy at the corporate office was nice but barely spoke English. The guy at the mall was mad that I had to make him think for a minute and couldnt believe that I didnt already know that they delete their sales records after 1 month. The funniest part is that Im not exaggerating anything. Wonderful spaghetti bisque, though.

Very nice place the fellow behind the counter was very courteous they had a lot of my stuff lot of action figures on the things to go along with the games that we like to play all another good experience

Great staff

Love the staff, always helpful and lets you know how and when to get the best deals, The best GameStop around!!!

Never have issues going there. The people are pretty cool

For the game in you, the best place for all your needs

Just all in all a great place to get your gaming needs.

Very good selection and helpful staff.

Great customer service and products.

Good deals and great inventory of new and used games

Best one Ive been too

Always have the game I need

Always amazing customer service!

Good for pre orders

Purchased a PS4 that didnt function. Took it out box turns on but doesnt send video to TV

They had exactly what were looking for.

Very nice and informed

Nice and helpful staff

Best gaming deals

Very helpful and attentive

Nice staff

The go to for current gaming

What u would expect

Favorite store

Great store, great people!

Good

Mad games, killer prices

Work

The bees knees!!!