I’m beyond grateful for their help! I went to get my tires fixed (the two rear tires had nails), they repaired them right away and didn’t want to charge me! I just couldn’t believe it because you don’t see such kindness nowadays. This team went above and beyond to help me. I went again next day, took my husband’s car to get an oil change. I didn’t have to wait long and they were so courteous. Thank you for your great work and for doing it with kindness.

I went to Mavis today to rotate my tires. They were so helpful and professional. I would definitely come back here again. Thanks you so much.

The staff was very friendly and accommodating. They were upfront about wait times as they are short-staffed like most places. My service went smoothly. I would come back again for future repairs or services.

I came to Mavis at 440 to get my tire changed. My tire had a leak, Edwin was very helpful and the service was quick and friendly. I always come here when I need a quick service. Highly recommend!

Had my battery replaced here...hassle free,very professional...Tim and Eddy are extremely knowledgeable and friendly,I would recommend this shop to anyone...

These Brothers are About their Work! Knowledgeable and friendly. Shout out to Jamal for his Time And Attention to my vehicle. Great Atmosphere!

Took me in right away and Tim was super helpful and knowledgeable. Highly recommended!

Best experience ever at a mechanic shop. Staff demonstrated great knowledge and expertise in deciphering the root cause of my car’s inability to start. Even past the hours closing, they continued to work delicately to preserve associated parts of the problem. They truly save my life!!!

These guys are awesome. So reliable, friendly and al at a very reasonable price. Brandon is the guy who helped me out and is very knowledgeable. I have been recommending them to anyone who needs help with their car in the area. 10/10.

These guys are great. Was in and out super quick. Excellent service. I’ll be coming back.

Jamal is the best !He took care of my car, he was professional and efficient.Is very hard to find trustworthy people nowadays,They always want to take advantage of you.I highly recommend this tire shop !!!!!!

It was quick and simple. I walked I. To get an oil change and the wait wasn’t too long. They do take the time to talk & ask questions. It seemed like it was a great day

This is a great place for tire repair I had been! Thanks for the fast and good service! I really recommend this place if you are having problems with your tires! 👏 staff are really friendly and always keep you update about your vehicle.

I recently was in for new tires. During that first visit the technicians noticed that several repairs were needed. The team proceeded to take great care of our car, even with some unforseen hiccups along the way. Everything was ultimately done at a reasonable price and with quality parts. I would definitely recommend this location and get work done there in the future. I particularly recommend dealing with Edwin. Hes knowledgeable, personable, and willing to walk you through each step of the process.

Customer service at this Mavis is beyond amazing and the store manager Edwin is very professional and very very knowledgeable. Every time I come into the job he has answers to my problems and makes it easy being a woman coming to a tire shop! He doesn’t just try to sell you anything he genuinely helps and cares to help each and every customer! Outstanding customer service from Edwin! Will be back soon!!

Eddie at the front desk is very professional and knowledgeable on what he does. Thank you.

My husband went there for a flat, Jermal (hope Im spelling it right) took him with in seconds of him showing up. Right in the parking lot he plugged him up and put air in his tires all for no cost! Excellent customer service 🙏

The wait was outrages my appointment was for 4 pm got there at 3 didn’t go home with my car due to my vehicle not starting. Don’t know what happened it went in fine. Go the next day waited for tires to be put in got there at 2:30 left at 7:30. I ordered 4 tires only got 3. Today is Wednesday Aug 18, 2021 still no tire. I called nobody knows anything. The management in is this place needs improvement nobody knows what’s going on. The wait is too long this place needs to be organized.

This place is not even worth the one star. Horrible service. Mechanics do not know what they’re doing. They tried to fix my starter and ended up damaging another part of my car that was not in stock. As they attempted to fix what they damaged, they ended up damaging more and threw away parts of my car. I haven’t had my car for several weeks! Horrible horrible service. Save your money and time. Their mechanics know nothing about cars.

I scheduled a coolant flush. While the vehicle was on the lift the mechanic called meet over and pointed out the splash guard connections had deteriorated. He managed to get it attached. He didnt have to take the time to point that out. I appreciated the extra effort so I could reinforce the connections myself. The price was as quoted and he didnt charge me to evaluate the tires and spare. The only mild disappointment was the amount of time. I had scheduled the work in advance and brought the car in at 10 am but it wasnt finished until 9 pm that night. But overall the mechanics are professional and easy to talk with and do good work. Ill go back.

I have been coming here back and forth no less than 5 times for the past few months, yep, that’s a lot. Every time, I was greeted happily and was provided with useful advices. Edwin and Ryan helped me a lot while the dealership and (Best)Boys couldn’t figure out the problem. I will be coming here more for services, keep on the good work, guys.

Great customer service. Jemal went above and beyond to check all my tires, and was super friendly!

No words! Excellent customer service! Tire pressure was dangerously low one night, next day bf brought it there to get fixed, found out a sharp blade stuck my tire, quick service, got my tire patched up nice ! Thank you so much!!

After receiving a “no, we can help you with your flat tire because you don’t have a appointment” as my last resource I came to this location. The moment I came in they greet me and welcomed me. They immediately said of course we can help you. In less than 15 min my vehicle was ready to go. The service was good, efficient and fast. Definitely recommend this location. Great service.

Been here twice and both times I have been provided excellent service. I specifically came here the second time because of the experience. Chris is an excellent employee that provided great information and service for me. This is my go to tire store.

Best customer service I’ve had at an automotive shop yet. I have a membership at Sams club so I usually rotate my tires there, since it’s free. However I was unable to get through to the tire department on the phone l. I was stressing because I needed my tires rotated badly and fast, my car is my bread and butter. I went to three other car shops to see if they could fit me in today. Everyone was no luck and attitude. I called this Mavis and spoke to Jose who started my paperwork on the phone. Pulled up and my car was in and out within 30 minutes, maybe less. To top it off Peter the store manager, didn’t even charge me for the rotation. Thank you to Peter and Jesse for taking care of me! Best Mavis and Car shop around check them out for sure.

Went into today for service and I had stripped and seized lug nuts. Jamal made the process quick and easy. Will definitely be going back for some tires soon.

Super quick and efficient. I booked my appointment last minute and they were able to accommodate me with no issue. As soon as I arrived, one of their guys immediately helped me and patched one of my tires and put it back on my car in like 15-20 minutes. It was super quick and they also have a really friendly staff.

The manager Chris has exceptional customer service! As soon as i got there, he made eye contact with me and asked me If there was anything he can help me with and Of course with my luck, My tire light was on. Chris quickly gets his jack and jacks it up and turns out i had a screw in my tire. The other manager, Edwin, walked me through prices for a new tire, since he said patching it up is a temporary thing.. I wanted a new tire. Of course, he got me the same tire brand I had before and i was sooo happy!!! He aslo asked me If i needed wiper blades and he actually reminded me that I did and he also hooked me up with that!! Thank U guys so much Chris & Edwin! The gentlemen are a dynamic duo !!!!!

Recently I came into Mavis to fix a stem on my tire and Jamall assisted me very promptly. He fixed the stem on my tire, showed me where I had a bad sensor on my tire and then proceeded to switch out the donut for the fixed tire. I have to say thank you so much for Jamal much-needed prompt help. And this was on a Sunday evening!! Thank you again Jamall!

Really quick service and thorough work. Jemal was extremely helpful

Quick efficient service! Git a great deal on my tire!

Edit: Upgrading it to 4 stars as Archer, the regional manager, called and spoke at length of how much he values customer service and would like to make it right if I try another Mavis location. He was courteous, professional, and also offered a rebate on a future service. I’ll try another Mavis location for my next auto needs. Thank you Archer!Review: I had a reservation at 11 am to get 4 new tires installed but did not get done until 3:30 pm. 4.5 hrs to install tires? That too with a prior reservation??I got the products I needed, but not the service.Might try other locations of Mavis before venturing back here.

Buyer bewareJemal is nice with all the females until it is time to pay he makes you feel like your getting a discount on any buy for your car in all reality your still spending either the same price or your paying more. This place is the horrible. My friend had work done on her car & they left all kinds of stuff in her car. She went back the this place to have them fix it & they changed her again. Her brother had work done on his car as well who ever did his wheel alignment did not put all the lug nuts back on he had to bring it back because his front right wheel almost came off while he was driving. They have a bad problem with things like this & at this point in time my friend & her brother are going to sue this Mavis for the negligent acts. I wish we looked at reviews before they went to this store. If you have to go to a Mavis go to the Mavis in Bayonne NJ Dont go to the one in Jersey City they will take your money & they wont fix the problem they caused

Amazing staff Jemal got my car in & out of the shop today. He is very nice with the customers & the service was great. Thank you guys.

Jamel was great! Took care of the nail in my tire immediately and efficiently. Excellent experience!

Tire started to come apart on the Nj turnpike was able to make it to mavis on route 440 in JC.Edwin the manager took care of my Mercedes Metris fleet vehicle.Had to get all 4 tires replaced plus brakes,took some time for the approvals from my company.But,once it came in,Edwins guys were on it and started working on my vehicle and did a great job.So when in jersey city on rte 440 and have any car issues,go check out my guy Edwin and his team.Thanks again guys for your help on my van

I have been bringing all my cars here for the past 5 years and they are very helpful. I came in thinking i needed a new tire, but instead Chris and sheema figured out that i had a small hole and fixed it quick, saving me a few bucks. I really appreciate the honesty.

Worse tire place ever. Waited for over 4 hours for an 8 minute job. Everyone was eating talking and only had one guy working. There are so many better mavis out there. Don’t EVER go to the one in Jersey city. The absolute worse. If I could give them 0 stars I would

Blown away by the customer service at this location and their expertise saved me a lot of money as well. I asked to give them a tip and Brandon said were just out here helping people. That made me smile. I left inspired.

Jamel was very kind and very helpful! Definitely will be my new go to store.

Great tires and service. See Chris and Edwin. Very happy with the store and people. Go, you wont be disappointed.

Absolutely worst tire business in jersey city. Left my car for 5 hours expecting a wheel alignment and saw they never moved it from the spot I left it in. Lied and said it was complete and car was completely misaligned. Dishonest kids working there.

This is the best shop in the region. I have been here about 7-8 times with my older car. About 2-3 weeks ago i came in with a flat last minute at closing time. They were able to squeeze me in with a packed schedule and were extremely nice about it. Other times i asked if i could get the car back before my work started and they went above and beyond to do so. They always look out for the customer and do the best work.

Glad I stopped by Mavis 440 jc . I had my car at Pepboys to get a flat fixed . I was going to wait 4 to 5 hours to have it fixed . I walked to over to Mavis they said 2 hour for the repair . Walked back got the car and Mavis had me on the road in 1 hour. Great Job Thank You

Jemal is awesome! He fixed the nail in my tire! I was in and out! Great customer service, nice guy!

I’ve been to this shop quite a few times and each time I had anything done I observed things.From my experience I can say that I had professional technicians each time working on my vehicle. In addition, it’s nice to see and know that you have a manager (Josey) on deck making sure things are going accordingly and that the client is satisfied.Thank you Mavis Team

Chris is the best, I needed help with a tire and he went above and beyond to help me out ! Also very respectful and provides the best customer service. Please go see Chris you will not regret it .

Left my car for a few weeks and received toll tickets for the days they had my car... Never got an explanation. Under a different manager now.

Had my tire repaired at the Mavis in Jersey City on Route 440; In and out in less than an hour.The manager Brian is awesome! Very professional, very patient, and knowledgeable. Will definitely refer them to family and friends.

I went to Mavis 2 nights and caught them while they were closing and the manager Chris was nice enough to patch my tire for me !!! I was so exhausted frm work and then my tire light comes on.. Thank you so much Chris!! Very handsome young man!! His girlfriend is a lucky lady !!!!

Having a flat tire can be really stressful, it completely disrupts your entire day. When I walked in to Mavis, Edwin gave me the impression that I was disrupting his entire day by asking him to fix my tire, at a tire shop. He was rude, short and did not even look me in the eye. Not sure if he woke up on the wrong side of the bed but I’d rather drive out of this shop with a flat tire than hand Edwin any of my money with his attitude.West Side Tire & Automotive (236 W Side Ave) is less than a 5 min drive away. They were the sweetest and had me back on the road in under 30 mins. They even balanced out the pressure on my other three good tires. That’s customer service.

Chris and Edwin were such a great team together!!! They provided such great service while my vehicle was being worked on!! Thank you again!

I went to Mavis & needed 4 new tires. The managers Edwin & Chris made this possible in less than an hour!! Even though they didn’t have the exact tires i wanted in stock, Chris went out of his way to check inventory in another Mavis nearby & went and got my tires himself.. I couldn’t have been anymore grateful and these guys are literal lifesavers. THANK YOU EDWIN AND CHRISS!!!!!!!!

I had a flat tire that I needed to be fixed today, because it’s Sunday I was worried I wouldn’t be able to find a shop that was open, but Mavis discount tires was. I was able to come in the store without an appointment and still be accommodated. Bernard was super polite, helpful, and efficient. I was able to get in and out of the store pretty quickly. Will definitely come back here for any tire-related issues! Thank you for such a wonderful experience. If you’re thinking about coming here please do, they’re more than helpful.

I love this place & this one employee kimarra has excellent customer service

Great store friendly and straight forward. Edwin is a great guy and a longtime friend.

If I can give no stars I would. The manger there was very unprofessional and rude. He did not communicate effectively and was very passive. Came in with my car working just fine, they didnt do the oil change right now Im the one who has to pay the cost to get it towed to the dealership. NEVER AGAIN! Please go to any other branch but this one.

Jemal was very professional and fixed my tire within 30 mins. I really appreciate the service at here

Eddy supplied great customer service and I will definitely be back thanks to him!

The worth Experience ever !!!My appointment was setup for 11am (8–19-21)My car was taken inside at 1215pm and I was finally out from the shop at 1:33pmI will never step in this shop again in my life !!!The staff see you walking and approaching to see your car but never bother to ask you “ How can I help ? Do you need help with something !Places like this make your day waste and shorter

Went there for a flat tire fix and the workers were very nice. I dropped off my tire and went back when they called me. It took about 20 mins to put it back on, quick and easy. Thanks so much to Ryan, he was very friendly and helpful the whole time. Glad I chose Mavis Discount Tire, I’ll be going there again!

Originally came here because it was the lowest price I could get my tire for in the Newark/Jersey City area. However, the customer service representative I spoke to when I called the number on google, ordered the wrong tire to this location. Thankfully, Ryan, the front desk employee, handled the situation very well and professionally. He was able to find 2 tires, that are actually better than the stock tires that comes with my car (the original front left tire that had a flat, and the front right tire that had a lump) all at the same price I was originally quoted for just doubled! since it was 2 tires) And he got my car in next on line since I was waiting in the area since 11:30 am! Definitely coming back here for any tire-related issues and special thanks to Brandon the mechanic for doing a great job on fixing the tires!

Im gonna stay neutral.. had to return for works thats been done...3 times to be exact with 2 different cars. The people are you nice I just think more time needs to be taken when performing a repair or work of any kind.

Edwin M. was very helpful and has AWESOME customer service. Also, he knows the products well at Mavis. I will definitely recommend others due to Edwin 👍🏾 GREAT customer service.

Big ups to the Mavis Discount Tire located at Route 440, Jersey City, NJ! Much much props for your deep consideration knowing it was about time for you guys to get off for the day. I had an complete tire blowout on my way home from work in the NYC. There was no way I could’ve driven one more mile. This team understood my need at the moment. Because they accepted my request I purchased ALL FOUR new tires! And I will continue to use their services from this point forward. I HIGHLY RECOMMEND THIS STORE. Thanks. See for a hire grade of tires soon.Best wishes

Ran into some issues with my 2002 VW I received some crazy quotes from a few places This place was the only one who was straight forward told me exactly what I needed and got me on the road quick and without all the extra unnecessary stuff. thank you

Chima was awesome! She ensured all my needs were met and the service was on point! Thank you

I visited Mavis yesterday as my Cayenne needed attention and I was looked after by Edwin. Edwin was just great. He listened well, he responded quickly and I wish to state that he is an asset to Mavis Discount on 440! Thanks Edwin.

I had been dismissed rudely by 2 other tire places in the area who were full. I called Mavis and they told me they also were very busy but said they would make time for me so I went there and I was In and out in less than an hour. Super transparent and honest they showed me my damage and went above and beyond to fix efficiently and quickly for me. I will always return here for tire service from now on. Thanks guys SO MUCH 🙏🏼

Great service, courteous staff - a wonderful experience!!!

Excellent service! Once they checked a flat tire (i thought it was) for me and rotated the tires for me FOR FREE! And the other time they got my flat tire fixed in 30 mins!

Great service, especially from Edwin, the manager. Went above and to help me and my family out. Will definitely be back!

Edwin is a very friendly and professional person. His kind personality and relaxed demeanor made my tire purchasing experience an absolute pleasure! Referring my friends and family to this location.

Jamal was a lifesaver, it was really busy and he went above and beyond to take care of a leak had on my tire, only took 15 mins and he patched me up. Godbless you man!

The worst service ever. Please provide order # 85373 at the service location. Having a reservation the manager told me they could not help me to change tires. No one notified me in advance it would not happen.Pointless reservation - pointless waste if my time. If time is a value for you - keep away from mavis in Jersey City.

[Free services were received in exchange for this review.]Came in for tire problems. After first quoting me one time when I called ahead, they tried quoting me something different when I got there, but in the end were able to get me in close enough to the original time and got the problem fixed.

Very good service!! Edwin did a great job

Zero stars. Avoid this place. I Made an appointment for new tires and installation one week ago. I show up this morning for my appointment and rep at desk says they are short staffed and unable to install my tires. You would think they would have called me out of courtesy before I made the trip. Rep was dismissive and of no help and really could not be bothered with me. Now Im scrambling around looking for tires before my road trip in 2 days.

I had a slow leak in one of my tires and while I waited for my turn, Jamal at the front desk was helping a customer ahead of me. I was impressed by how he took care of that customer. He took his time to give that customer prices on different types of tires. Even though I didnt have a major issue or an appt he was really nice and checked out the issue with my tire.

Great service & quick fixing my problem ! Thanks to Ryan for assisting & providing this great service.

Amazing service! I called to get a leak in my tire patched up and they squeezed me in last minute and fixed my tire for FREE. I didn’t get his name, but the guy at the front answering the phone was so nice and so generous I was in awe. HIGHLY recommend coming here!

Jaime Bernard and her team at Mavis Discount Tire just provided me with the best service I’ve ever had. They are incredibly welcoming. I actually went to the Pep Boys near by and they completely ignored me. Not Jaime! True professionals who did exceptional work.My Mercedes GLE 350 drives like new after going there.Thank you so much for your help! I’ll be back!!

Came in with a flat tire and they were very busy. They took a look at my tire and patched it up in less than 15 minutes and sent me on my way! Service was kind and quick and I would highly recommend this place!

Excellent service done on my car! Also, Jamal was great. He was extremely kind and helpful.

Just got my exhaust down pipe on my car fixed at this location and they did a wonderful job, workers are friendly, place is clean, and their is work is fast

Josie and Bryan were super helpful in replacing my flat tire. They provided service really quick and with affordability. Thank you so much!

Great service and very nice employees. Took me in quickly to fix a flat and put air in my tires - 10 minutes before closing! Didn’t turn me away. Thank you to the team here!

Ryan & Ed take pride in what they do and it shows. Ryans time estimate was spot on, he was knowledgeable, friendly and professional. I highly recommend this shop.

Chima was a big help, helped make the time pass also during my wait.

Chima the manager is amazing! They were helpful and efficient!

Best, Fast service. Great customer service from Ryan!Great prices

I appreciate the hard work that I saw 👀 at this location

ARTHUR THE MANAGER WAS AMAZING GREAT CUSTOMER SERVICE SKILLS WAS ABLE TO EXPLAIN IN DETAILS WHAT WAS WRONG AND EXPEDITE A FAST SOLUTION...GREAT STAFF MY TIRES WERE CHANGED IN NO TIME...

Came in with an issue with my tire and Jamal took care of me right away and had me be back on the road in no time.

Made an appointment to have my tire changed. He told me it would take an hour. I went to another store and he told me, no problem, he would call when it was done. An hour and a half later, I returned. They just started working on my car. I missed an important meeting. Im extremely upset. Why should it take almost 2 hours to do a 15 minute job?

Surprised that not everyone at this place is fired yet... They are actually running a scam. I had a flat tire and called Mavis. They said they will order it and the tire will be shipped in 3 hours. I dropped my car there, and 6 hours later the tire still hasnt arrived. I called and they said they have no information on where the tire is. Next day, still no tire. Two days later, still no tire. I had to cancel all my other appointments that depended on my car. I highly doubt that they even ordered the tire. Extremely bad attitude from all staff. Each call to follow up required a 10 minute hold and high chance of suddenly hanging up on you. Refused to provide any timeline on when the tire would arrive. They essentially expect you to be able to wait forever for a tire that they supposedly ordered.

I appreciate the service, they was very helpful.

Best tire shop I’ve been too.. look for Jamal for a great service

Had to get my brakes and rotors done. Made and appointment and was done in one day eventhough they had other cars before mine.Edwin and C.J. explained everything upfront so there wasnt any hidden charges. Everyone was nice and professional. Will most definitely go back again for any future issues with my car.