I rented a u-haul truck, not a storage unit. The people were super helpful though with what I needed. Im sure they could have helped with a storage unit if need be
Great staff and prices for storage units.
I thought I was speaking to the local nearby location when I called the number posted on a FB ad. The person I talked with said they had one 10x10 climate controlled unit left and that it would hold 3 rooms of furniture. She said that they could hold that unit with the information on my credit card but that no money transaction would be done until I completed the paperwork in person. When I went to the location the following day I was told that I had spoken with a person from a call center AND that my account had indeed been debted before midnight on the day I called. I was shown a 10x10 unit and it would not have held 2 let alone 3 rooms of furniture ! I requested a refund be posted to my debt account. The manager was agreeable but said that the process would have to be initiated by her supervisor and she typed an email to the supervisor with me present.She said that I should see the deducted amount added back into my account approximately 5 days from her email. The manager said that I should contact her on the 6 day if there was no resolution.I would not recommend this company. It is a chain operating from remote locations with call center employees untrained and evidently encouraged to get banking info just to hold a unit and go ahead and debt the account. They went against the verbal agreement we had, gave me false information & stole from me. The local manager was amiable and professional! She gets the star on the rating scale.
Pam is great.
Clean storage containers
No waiting in line, quick service, and friendly employees.
Only reason i chose this storage is cause it was close and I was trying to get way from a domestic abuse relationship as quick as i could. Not even 3 weeks of my stuff being there. My storage was broken in and mostly shoes purses and clothes where stole. They claim multiple other units where broken into but no police report was ever made. The gate is Never shut but there is claims of a Serial Bugular who frequents this place. When I called to make the insurance claim the adjuster told me that they have not been contacted at all about the incident that that supposedly has been going on for months now. I was never informed that criminal activity was even going on here. After further investigation it was revealed that no police report had been made here since 2016. An that was not even for burglary or thief of any sort. Only reason they got 1 star was to make this review. They are also running a tow company in the back where a tow truck is hiding ppls cars. I only seen one camera pointed at the door of the place. Do Not store you things here unless you want your things ransacked. The insurance only goes up to $5000 and the want a $500 deductible for that Lol. They will be hearing from my lawyer very soon and I’m doing all I can to start a criminal investigation on this janky promotion.
Its a little expensive but its very safe storage which made it worth the extra cost
Very clean nice. Priced right.
Clean and secure
I don’t know much about this business but there are signs and clock by the interstate has been wrong for about four years. I drive by every day and it just seems frustrating that a business could be so lazy and not change the time.
😣
Very nice people, and not expensive.
Safe place
Nice clean facility with reasonable prices.
Great customer service and storage options
Dont like being LOCKED IN
Ok
Helpful
Good
Great