Andy Mohr Speedway Service Department and leadership team is fast and efficient! I would also rate their customer service to be a 5 star as well. We worked directly with Mike H and Kevin and I truly believe they want to do what it takes and what is right to satisfy their customers and provide quality vehicles. After my experience with Mike, I feel confident that we will purchase future vehicles from this location and refer our friends and family. We had an unfortunate experience when we purchasing a car for my 16 year old son from a different Andy Mohr site. It was an As is purchase and our primary focus when looking for a car was safe, reliable yet still affordable. The car we purchased had some issues shortly afterwards, and Mike was right on top of working with us to do what we can to make it right. He was very thorough and kept in touch with me along the way. I appreciate that especially because by contract they did not have to help us. It shows that Andy Mohr desires to do the right thing morally. I would like to thank everyone that worked on this issue for us, and I hope this review helps others know that if they purchase or obtain service here, that they will be well taken care of. My son is very happy with the outcome. Thank you again!

I was greeted warmly. It was explained to me the increase in the oil change service. The wait was not exceptionally long, and it was pleasant. Overall, I am quite pleased and I feel I was treated very well. Thank you for your service.

Dom was an excellent sales consultant ! He got the job done and I left with a 2017 Chevy Equinox....go check them out yall I promise you wont be disappointed !

I had a great experience at Andy Mohr Speedway Chevrolet. I brought my car in, because the turbo charger on my car was failing. The diagnosed the vehicle and called my extended warranty company to get the ball rolling on the process to get it fixed.Unfortunately for them, the extended warranty company was very difficult to deal with. The asked for pictures, videos, etc., they were constantly on the phone with them, and could never get a straight answer on what was needed to fix the car.Luckily for me, the team at Andy Mohr Speedway Chevrolet had my best interest and dealt with the situation and didn’t give up on it.Chris worked with me almost daily for a week to get the issue resolved and his manager Kevin was also a big help. They are great guys and worked with me to get the problem fixed. I would definitely recommend going to either of them if you have an issue with your car. Thanks again to both of you.

Christian Morales was such a great person to deal with at 8:00 am for some service work. Not to mention he was just so darn cute . He went above & beyond to make my visit & experience easy, fast & most of all comfortable. As a women I did not feel in any way I was being treated differently or being talked into something I just didn’t need. I highly recommend anyone to ask for him when needing work done in this department.

$130 for nothing. You know it took me a while to reply to this because I didn’t know how. I was so frustrated because they couldn’t tell me or did attempt to try to really help me to understand why it was $130 just to look at some Aftermarket tow mirrors. All it was was some of the lights on the mirror were wired incorrectly. $130 to tell me what I already knew that they are aftermarket mirrors could’ve told me if they’re aftermarket we can’t do anything to them I would just said no thanks And did not give any options or any insight on what I should do to get them to work thanks no thanks

It was great 😅 never would’ve imagined being able to finance a 2021 Jeep Compass limited in my own name 🥳 this is also where I got my 2018 Malibu from 😅💯. I am very grateful for the experience, thank you !! It was nice and easy 💪🏽 Didn’t have to wait too long either 💯

I recently had an anti-theft system issue with my car, and Matthew had me back on the road in no time. Everyone I spoke with at the dealership was super nice and explained everything thoroughly. I really trust everyone at Andy Mohr and will definitely be back if I have any more issues !! :)

Only rating this one star because it wont let me rate it a 0. Test drove a vehicle with no AC. They were asking $2k over the value with it working properly. Asked if they could do better on the price since I would have to repair it already. They came down $50 on the price, asked me to get a second loan to cover the fees, and then asked me to cover the cost of repairs. When I said no and walked out, he cornered me and called for his manager. His manager made me the same offer. When I said no, I got in my vehicle to leave and the salesman stood behind my vehicle so I wouldnt back out. He finally moved when I started backing out anyway.

Took my 2010 LT Chevrolet Malibu for electrical work day great job

The desk people were awesome. They kept me in the loop. I waited about 2 hours just because they didnt have my filter for my oil change but quickly got to work getting a new one to the store. They did discount me more than my coupon was for which was great. I would recommend going again.

Nice, speedy, reasonably priced oil & filter change.Update.......Took my other car in for an oil & filter change on 6/29/21. After the work was completed I was informed that as of 6/28/21, they no longer just do an oil & filter change anymore. It now includes tire rotation, topping off the fluids, and inspection at a cost of an additional $25.00.I wont be going back. I only wanted my oil & filter changed!

Great People, With Amazing Energy .. Go to 5252 w. 38th street ! ANDY MOHR IS WHERE YOU SHOULD GO FOR ANY AND ALL CAR BUYERS OR EVEN IF YOU SIMPLY JUST NEED TO TAKE A LOOK, You’ll love the experience and Leave Happy :D ! I know I sure did

Took car in for engine light. Literally the only communication from them was the cost of 2 repairs. One is side air bags which is not engine related but when we didn’t want those fixed for 1300 they tried to charge a separate diagnostic fee even though the purge valve work we decided to do. We only took the car there because we thought it was still under warranty- it wasn’t but they wanted almost 500 for just looking at it “diagnostic” fees times 2…. Who in their right mind thinks this is fair. This Chevy has been nothing but trouble and it’s just a couple years old… have a 2012 Nissan still going strong zero engine repairs at 180000 miles- I will never recommend this service department

Do not get your oil changed here!!!! They are a RIP off!!! Waited over 2.5 hours to get a standard oil change which btw is now $90!!!! $90 for an oil change... never going to Andy Mohr again. Ill drive extra miles to go to a different dealership just to avoid this place.

Got a simple oil change. The dealership raised their prices. $82 for a basic oil change and tire rotation is outrageous.They told me I needed rear brakes at quoted me $468. Belle tire did them for $330.The dealership is getting to outrageous with its prices.

Nice friendly people, I left a very happy womanLove my new car.

I purchased a vehicle from them and its had problems since I drove it off the lot and it was certified used. 3 years later and they still cannot figure out what is wrong with my vehicle and since they cant figure out the problem it cant get fixed! Im making payments for a brick to sit in my driveway. I havent even been able to ENJOY my car!!!!!

I been taking my truck here for service since I got it and I have great service each and every time staff in the service dept is professional friendly and always greet with a smile special shoytvoyt to kevin and matt.

Overall Im always satisfied with taking my car in for maintenance. I didnt like that my mat got dirty this time lol usually its a paper mat on top to keep customers mat clean!!! My oil change price is $30 higher this time 🤷🏽‍♀️

Not very professional, the guy left for his lunch without telling me my vehicle was done. Just poor service, they fixed my tire issue very well i would give the tire service a 3 star but customer service has 2 stars it couldve been better.

I was in need of getting a new vehicle and had 2 open loans. They got me into a new 2021. Byron and Jen were soo amazing and did everything they could to help me. Highly recommend them

Great service! I was able to get right in and out, and they had a really efficient process to check the customers in when we arrived. The only suggestion would be to correct the site to first come first serve for Saturday so people dont think they can schedule and know to arrive earlier than ater.

This was a quick and easy service call for my Chevy equinox. Staff was nice and made sure the got me in and out.

Great people at Andy Mohr didnt take all day came after work by 6:30p or 7p I was on my way home in my New SUV

Great experience and great help was worth the time and effort and appreciate the staff for their time and help

The team here was on top of my maintenance and kept me informed with every step of the process. They completed a rather complex job in a day. I will recommend them. Paul is the man.

Had my girlfriend take my truck for an oil change ....they up sold her and it cost her 80.00 $ pretty passed off about it .... way to take advantage of a female !

Very nice staff! Got work done before the quoted time. Very affordable.

Carl is always so helpful. When you know very little about cars, it is so nice and comforting to be able to feel complete trust and confidence in a person. It is very much a family atmosphere.

I am not always an easy person to deal with, but my mind was blown. This dealership is nowhere close to where I live and I drove thru evening rush hour traffic to look at a truck. From the time I arrived to the time I had finished buying my truck was right around two hours. This may be the most underrated Chevy/GMC dealership in Indianapolis!

Hello Andy Moore I purchased a vehicle from your 38th Street site and where Im winning and I went in with to pick up a particular car in mind. They showed me a couple of cars none of which I was to fond of and asked me what was I looking for and I told him I had in mind when I walked in there was to get purchase a Jeep a used Jeep and they informed me of the app monthly payment which was $500 or more and since I couldnt find what I was looking for I asked them to keep me in mind and call me when they have something a few days later they called me and told me they have something they wanted me to see so when I came in they showed me the truth and I had all hopes of getting it but again the conditions werent right and no showed me a Chevy spark Im not really 100% that is fine with this car its a little small it doesnt have very many plushies pluses and toy ended up taking this small car home I was quite embarrassed I dont want my family to see the car cuz they know what I wanted and they advise me to just keep looking.

They where very nice and worked with us in a really respectful way that made it possible for me to get a new car.

Service completed in a timely manner and polite staff. I would return for additional services.

The sales person was friendly and very knowledgeable. My son and I were treated with respect. We also believe we received the best deal possible.

I had a great experience purchasing a automobile. Scoty Johnson and Ricky Shanks were exceptional. I will certainly tell others about my experience.

Very great customer service. The attendant followed up with me on the status of my vehicle while I waited nd my service was completed in a timely manner

I will never come back to this dealership ever in my life and I would recommend nobody else does either they stole my handicap placard and stole my book of car wash coupons when I talk to the service manager he said that there was nothing he could do even if his employees sold the items from my vehicle

Not terrible, but DO NOT go on a Friday unless you want to wait longer than 2 hours for an oil change 🙄.

I worked with christian and he was great! So helpful and always kept me up to date on what was happening. Such a great place!

Great service and I was pleased with my car

Steve Pham assisted me at the Speedway Andy Mohr Chevrolet. He was very helpful and made the day an overall great experience. I love my new Chevrolet truck and would recommend anyone see Steve for a quality car buying experience.

Trash left sitting waiting on my car to be serviced never came back too talk too me . I sat for 4 hours waiting for the service man too come an say my car was done . I found out he left for the day .

It is very unlikely that Ill ever have dealings with Andy Mohr again and Id be happy to explain it to someone in authority!

Carl in service is very attentive and helpful. The technicians are very QUICK! 10/10 would recommend!

ALWAYS great customer service. I bought my car from Andy Mohr and have been getting it serviced there for the last 3-4 years. The service department (Kevin and Lanny) are very nice people. Thank you!

Do NOT COME HERE!! CARS ARE TRASH, SERVICE CENTER TRIED TO SCREW ME OUT OF MONEY

I had the engine and traction control lit up, the traction control and stabiltrak messages going off, remote start didn’t work and idling would sometimes die.38th street Chevrolet fixed everything in a day, runs great, everything works now. Extremely satisfied.Thank you.

He was awesome Dominique King was not pushing wanted me to get what I want was very patient with me I cant wait to pay it off to deal with Dominique again

Came here instead of my normal Chevy dealership due to the inventory. Just planned on looking but Steve Pham was so pleasant to work with that I got into a new car and could not be more pleased about the process.

My first time here and all of my services were free, I couldn’t believe it. The person who helped me was also very nice

My car has been in service almost a week. No phone call from the service advisor regarding any updates and I can’t even get through to service over the phone. What’s going on?

Wouldnt help me .I yes to me just to get me in and check my credit score .then turned me down . They could if dine tgat in the phone .buch of prices that work there

Damu was Very helpful & pretty cool fella to talk with while wating on services.

Take your car without delaying a minute to AndyMohr speedwayYou be given a best oil change and others your car needed at best prices and care

This is the second time I had my oil change and I had to buy a new drain plug. You’re the only place I go for my car service if you’ve ruined my drain plug twice now why should I have to pay for it and why should I come back?

They Really no how to treat customers.!! Scottie Johnson is the best salesman ever he made me feel right at home he told the truth and was straight up about everything. Other Salesman need to go take notes.! He’s true professional.!!

The fine folk at Andy Mohr Chevrolet on W. 38th St are the best. First rate service, easy to work with and nothing phases them. Just ask your question and they will get you an answer. From parts to service, every one eager to help with a smile and that extra mile of customet service. It makes good sense to bring your Chevy here for regular maintenance and those big things you arent sure you can do. Theyre my guys.

The people who helped me were very nice and understanding even with the no credit that I have I was still able to get my first car. I thank them so much!

It was the best experience Ive ever had. Thanks to JR and Spencer. Those to guys helped me all the way through the process and made it nothing but worth. I would recommend anyone to go and let them help you with your car purchasing experience. They are awesome.

I am always treated right at Andy Mohr Chevrolet in Speedway.

Poor service no one was around to answer my questions wait time longer than was said not sure if the service was even done was not told if there were any problems overall a very bad experience

Expensive and takes too long was told included with car purchase what a lie wont go back will do oil myself

The sales manager Eric was absolutely so helpful as well as Amar. Both Helped me find the car of my dreams and answered all my questions perfectly. I will be leaving this Andy Mohr confident in my decision of purchasing my first brand new car. They detailed my car wonderfully and quickly. Will continue to come back to get my car serviced on, because the service team is amazing.

You need wheels we have deals. No credit, bad credit, no license no problem.

My wife and I recently purchased a new Chevy Cruze here and it was a really good experience. We were promptly greeted when we arrived and we told the salesman, Adam, what we were looking for and he showed us everything. Adam did a great job of explaining every feature and difference between the models of cars that we were looking at. We went on a test drive and my wife and I settled on a car. Andy Mohr Speedway Chevrolet did a great job of helping us lot through financing as well. Overall, great car buying experience!

On the way to Andy Mohr, my old car that I was going to trade in broke down. The timing belt broke in it and I was super frustrated. I mean I was literally on the way to get a new car. The management worked with me to make sure I was able to get a car. Im very thankful for one of the managers Eugene Kyle. He made sure I was all settled and ready to go. I also want to thank my car salesman parker who was much help. I highly recommend this place if you really want a car that has been serviced and checked. Even though it took some time to get done Im extremely pleased about the results. Thank you Andy Mohr of Speedway.

I will never buy another car from another dealership. William, Eric, Jen, the finance guy (can’t remember the name, sorry), the whole team they are great. They take a lot of pride in getting the best deal possible for someone buying a car. Andy Mohr Chevrolet is my home and look forward to doing business again. Thanks again for everything and treating me like a valued customer!!

The service department guys are all really nice. They didn’t brush me off and listened to my concerns about my truck. I dropped my truck off first thing in the morning without an appt and I was called by lunch with their findings. I appreciate them taking the time to further investigate the noise I was reporting rather than just telling me “they could see nothing wrong”.Highly recommend!

Geno Kyle and Eric Salgado at Speedway Chevrolet have blessed my Dad and I beyond measure. They both handled our inquiry and situation with deep respect. They took time to answer our questions and then provided a solution that went above and beyond our expectations. I want to thank Geno and Eric for their time and help. You both have been a great blessing to our family. Additionally, I want to note how friendly and welcoming all the staff members are at Speedway Chevrolet. May the Lord bless and keep you all.

Had to go two days in a row due to recalls on 2 vehicles.The first went decently as it was much faster than expected though it left me a little disappointed as it was to replace the passenger side airbag and it now sticks out from the dashboard in a way it never did before.The second (replacing an O2 sensor) took almost 2 hours (the last 30-45 minutes coming after I was told the repair was basically done and they would have me out of there in no time) and it was a bit upsetting because they handed me the wrong set of keys when I was checking out and I had to stand around another 5 minutes to get the correct set.A bit more disturbing was the number of employees either wearing no masks at all, just covering their mouth, or down around their chin.

Best car buying experience Ive had.

I dont usually leave reviews but the service was so great I felt its only right. They constantly kept me informed, the facilities are nice and comfortable, and the service was quick and painless. I will continue to use this dealership for all my needs.

Spending money on the right parts saves you from heartache and grey hair. Thank You Everyone at Andy Mohr.

Hats off to Scotty and Team. This was a good and honest buy for me. You guys help me Changed the game!

They let me know at all time what they were doing

We had called and told what had happened at the previous dealership we went to (it wasnt a hood experience) we told them our budget, when we got there, Ken and Parker told us they will take care of us like family, my wife and I are were both blown away by what they did for us, my cried. Ken made sure we left with an amazing, hands down the best and most understanding customer service I have ever recieved in my life, 10/10

Service team was great! Plus, they seem more than happy to assist me as soon as I arrived. Plus I wasn’t waiting hours which can be frustrating. Happy customer here!!

Nice Poeple

Went for an oil change during the day. Was told it was an 1 1:2 hrs . It took 2 hours. While waiting in the show room I see a salesman showing a car without a mask on !!! It’s 10/16 and numbers are exploding. They have signs posted everywhere you can’t go in without a mask on. He’s the only one in the entire building without a mask on showing a car ?? How does that happen? It’s not like he was in the open bay. He was in the enclosed show room without a mask on. I was so shocked I took a picture. How does that happen ??

Fast, easy, polite. Thats all I needed.

I got an oil change, top off of fluids, & my tires rotated. I wanted my tires balanced but the person I was talking to suggested I wait until the snow, etc. was gone (wed been hit with an Artic snow storm), the streets were terrible!! Bless his heart! He couldve just taken my money & done it anyway knowing it wasnt a good time to get it done. I dont know his name but he set up the appt for me. I really wanted to thank him personally yesterday because there are very few auto shops that have the integrity & honesty that he showed me. Ill NEVER go to another auto shop but this one for my cars maintenance needs!!! Since Ive had this car, Ive always taken it there & now I have every reason to continue doing so. The good thing about this shop is the cost. He told me what my service would cost & there were no SURPRISES!! In fact it was a few dollars cheaper than he had quoted.😊😊 Hats off to Andy Mohr Sales/Service @W.38th St., indpls, Ind.

My windshield was cracked by a service mechanic in the process of putting in a wiper transmission linkage on 2/24/21 and, I am getting the runaround about repairing it! So disrespectful and unprofessional your service advisor Christian Morales was in handling this matter. I need this problem resolved ASAP! I dont have a vehicle to drive now due to the dangerous condition my windshield is in, not to mention possibly getting a traffic ticket. I would appreciate it if the manager of Andy Mohr of Speedway in Indianapolis would contact me ASAP

I have to admit they are an alright business. They have not sabotage anything on my truck and I have been dealing with them a few years now. I wouldnt take my truck anyplace else.

Steve Pham worked with me to make sure I got a good price on my car and a car note I could afford. If you at looking for a new car try Andy Mohr Chevrolet on 38th street. They really work with you.

I didnt appreciate having to wait 3 hours for an Oil Change! There should be 1 or 2 mechanics doing oil changes ONLY!! TIME IS MONEY!!Due to this happening, a few days later I was contacted by Kevin (Service Mgr) to apologize for my wait! They will take care of my next oil change❤

Purchased my vehicle for a decent price and extended my warranty for any issues. My car needed extensive repairs that the warranty company was trying to fight against. My financial expert JR and the service department went above and beyond to make sure I was taken care of. Most places live up to the used car salesman stereotype. Andy Mohr Speedway was fortunately not one of those places. I recommend this establishment to anyone looking for a great experience and great price. They continue their service before you purchase and well after. Ask for JR to help you with your financing of your vehicle, easily the best experience I have had when purchasing a vehicle.You can buy a car but you cant buy integrity, Andy Mohr Speedway lives up to its reputation.

I am glad that they are not to far from where I live . When I have a problem with my car I take it there they check it out and tell me whats wrong then they fix it I good to go. I recommend Andy Mohr to everybody they treat you right just like youre family

They done a great job got me in the next morning and fixed the problem

Went in to help my son purchase his first car, even purchased the extended warranty they said around $2000.00 thousand it was $2800.00, we are like ok, people make mistakes, Im easy going. They say they need to give the car a safety check and will pull a dent and have it detailed and fill it up. Im like great you guys seem like good people. Andy Mohr delivers the car on Thursday as they said but not one of the things they said they were going to do was done. I have no reason to believe the safety inspection was complete as they said, just because nothing else was completed as they said except the surprise delivery.Use caution if you decide to purchase a vehicle with them. Also we just purchased a new Ford Transit from Andy Mohr Ford that went ok, Im look for a Denali for my wife but probably not from Andy Mohr GMC. I hope this helps with your decision or at least gives you a heads up on what to expect. The kicker is not even a paper plate. Andy Mohr speedway picked up the vehicle and did what they said they were going to do. I believe this wasnt intentional, just people making mistakes and trying to make it right.EDIT: Melissa did contact us and worked to rectify the mistakes that were made. I truly appreciate her efforts to make things right with us. The car is now exactly as promised. Thank you!

Wait time when you have appt is way to long. That’s the whole purpose of having appt. I had appt at 10:30am I didn’t leave the dealership til 1:15pm.

I do not feel safe visiting Andy Mohr Speedway because technicians were not wearing masks.Will not go back until I can be assured that all employees will comply with mask mandate.The service is excellent but does not outweigh non compliance.Service excellence 5 stars.Non compliance -4 stars=1 star.

I Love My New 2021 Blazer! Thanks Jenifer @ Andy Mohr !!!McKenzie

I had an experience at Plainfield’s Andy Mohr a few months back. Customer service was horrible everyone I came in contact with acted like it was a hassle to help me. I had an appointment but. It took almost 5 hours to get my oil change.This week at Andy Mohr Speedway my experience was amazing as it has been in the past. Everyone is friendly and professional. The work was complete in a very timely fashion!

Good customer service. A very friendly atmosphere clean and great location moments from 465 and 65. GM certified I need say no more.

They were very helpful courteous and detailed in our transactions considering it was all done remotely. The staff were very polite and knowledgeable and went that extra mile for me to get the deal done!

I got there at 745am didnt leave until 1034am ms my 10 appointment plus pay $95 dollars for a oil change.I will not be coming back.

Spencer & Marvin are AWESOME!!! They made me very comfortable! They are very friendly! These guys understand what customer service requires! If you’re looking for great customer service & speedy service go see these guys!!! I had some not so good credit & they were able to get me the car I wanted WITHOUT a down payment!!! Andy Mohr Speedway has to best staff hands down!!! THANK YOU!!!!

This was a great experience, I enjoyed the men who helped with the purchase because they were nice and knowledgeable of their jobs. They were very helpful when it came to getting all of my needed paperwork together. There was a lot of laughter and not one person there rushed me or had a bad attitude. All smiles! I will chose them for my next purchase.Thank you!

Good they solved the problem quickly and my favorite Sales Specialist, Sinecaa was available to chat with me.