Easy to work with. No pressure deals. Gave me a great deal on my trade in. Ask for Herschel
Amazing experience with Napleton Italian Imports. Bought a 2021 Guilia Ti AWD. Great car and extraordinary sales help with Herschel: professional, knowledgeable, and thoughtful personalized attention. Couldn’t have asked for more.
Christian helped my brother and I get behind the wheel of a 2018 Audi s4, the fun test drive, friendliness, and straightforward interaction was appreciated.
Drew from the sales department is the best! Helped me find the car I was Looking for and is incredibly nice. If you go here, ask for Drew! He did everything he could to help me!
Awesome place and the people were easy to work with. Drew greeted me with a warm welcome and answered all of my questions without hesitation.
Wonderfull experience. Especially Christian took care of each detail with passion. Ease of comfort in closing. Great going team. All the best!!
I dealt with this dealership while searching for an Alfa Romeo but ended up buying my car some at another dealer because they had the specific Alpha my wife wanted. I should have stuck with Napleton Alpha. My other dealer went out of business and Napleton treats me as if I bought my Alpha from them for service. This dealership will be my dealer of choice for years to come. Very professional courteous experience.
Highly recommend Napleton Alfa Romeo of Indianapolis if you’re looking for a great pressure-free car buying experience. The sales staff was friendly and they were upfront in negotiating the sales price. I traveled from Wisconsin to make my purchase and they made sure the car was ready and the process went smoothly once I got there.
Came to this Dealership to get what I wanted which was as Alfa Romeo and I did just that!! I had an appointment to meet someone else but that person was not there, so with any and all assistance Joe T. helped me out. He was very professional and informative. Joe and General Manager got the deal done in just a few hours. They definitely will be seeing me again in the further. I was very pleased with the out come of my car shopping experience and purchase. If you’re looking for Italian imports or other imports this is the place to be they will get you taken care of efficiently. Thanks again Guys for helping me spend my money VERY WELL. 😊Alot has changed and happened over the pass two weeks. First and foremost they lost all of the information that I had submitted or so they say! This is over a week and a half after I purchased my car. Then came back and asked me for the information again while I am on spring break for the first time out of town with my family since the pandemic. 😡 So how am I supposed to feel being in a vulnerable situation and giving all of my personal information all over again not knowing where it went to the first time or who received it. I dropped off my car to have a checked out no loaner car was offered. And my car had been sitting there for almost a whole entire day and no one called me to come and pick it up or delivered it as promised. Instead I had to find a ride to get my car not knowing if it was done or not I had just not received any updates that day. The entire vibe with the people in the sales department completely changed when I came back in to drop off my car and or pick up my car. So this has been my ride a lot has happened tremendously in this less than two week time span. All in all my end result experience has not been so great.
Had a great experience with Kameron at Napleton Italian Imports! He was super helpful and knowledgeable about the car I wanted to look at and was easy to talk to through the whole process. If he didn’t know the answer for something, he was quick to find out! Would absolutely recommend coming here for your next vehicle purchase.
Second time looking at AR Stelvios at Napelton and got a lot of help from Cameron. Knowledgeable guy and very understanding of what I was looking for. I typically dont like dealerships but this place is pretty cool. Very nice cars and choices. I know what Im looking for now so Im just going to be patient and get the right car and the right deal at this dealership. Good people 👍🏼
Great experience, Sam was nice and easy to deal with. Have a great sales team in general, best service in Indy.
Kameron Graham, he was absolutely amazing ! So helpful gave us all the Information we needed. The guy before wasn’t helpful what so ever, but when Kameron took over he brighten my evening! His energy was awesome! Got my car and feel good about it ! Thank you ! 😉
Loved doing business here so professional Craig Hess was great
Lots of inventory and friendly staff. Would recommend to everyone I know!!!!
I had a wonderful time even though I didn’t purchase a car. Kameron was a great help in my car search. I would definitely recommend him and this store.
Great staff. Been there a few times.
Excellent customer service... they worked with us on the price and we love our new 500x.Jeremy and Beth were both awesome! Ask for them when you need assistance.
After researching online for available Stelvios, my husband & I headed to Napelton to check a few out. Even without having an appointment, the sales team was very helpful & made us feel welcome. We worked with Sam & she was an excellent sales person. We ended up purchasing a Stelvio & are extremely happy with our purchase. We would highly recommend Napleton Alfa Romeo of Indianapolis!
Had a great experience working with Kameron! He was very helpful, went above and beyond to help me get the vehicle I wanted!
The people that work there are very professional. And take care of their customers promptly. And make sure u are felt welcomed.
Best service anywhere.
Jeremy was great to work with! Walked out with exactly what I was looking for. Looked at a few difference dealerships prior to coming here but was unhappy with the customer service. You will not be disappointed at Napleton Alfa Romeo!
Just bought a new Giulia today from John. Total price upon arrival at the dealership was less than what was quoted over the phone, the finance team looked for all rebates and incentives that were available. John was great through the process and even delivered the car to my house after the purchase! The entire team was helpful and was the best buying experience that I have had due to the transparency and honesty of the staff. We will certainly be doing business with Napleton again!
Great customer servics environment for a establishment to be so large they treat u lime you are at home Patric in service is the best i feell if he ever left ill fall him where he goes...he treat u as a guest not a customer
Great working with Steve. He is a no pressure, very patient, and knowledgeable sales person. Very very helpful in answering all of our questions or getting the answer for us. Fantastic follow up post purchase. I give him an A+++ with respect to his focus on best customer experience possible when making a vehicle purchase decision.
Excellent people and excellent place to buy a car. They stayed after longer than needed just to make sure everything with my purchase went smooth! Highly recommend place to buy a vehicle for sure
Very helpful with getting me into my new car!
I had a great experience working with the dealership and their knowledgeable, friendly staff. Everything went smoothly and seamlessly. They have some impressive vehicles in their inventory. I would definitely work with them again.
My husband and I just bought a new car here last week and we had the opportunity to work with Steve.Steve never made us feel pressured or uncomfortable like most employees in sales. He answered all of our questions even showed us how to use different features in the car, super knowledgeable about the vehicle. Overall just a genuine person and experience. I would recommend anyone to ask for Steve.
Excellent and affordable service.
Didnt know where their number were coming from. None of the numbers were adding up. Left with him saying the price will go up $1500 from listed online price after today.
Super Dealership, Super Employees, Super Experience. Great Job Will L and Darwin B!!
Beautiful well made cars that surprisingly arent much more expensive than american cars
Great experience! Steve helped us so much to get me the car I wanted. Highly recommend & would definitely come back in the future!
Sold my car to steve malz. thank you
I picked up my car couple of days ago and had a fabulous experience (in fact one of the best car buying experiences ever). My Sales Consultant John McGloin (Amazing Guy) was extremely helpful, honest and was very pleasant to interact with. I drove over 11 hours (one way) and back through 5 states to go pick up my car and it was totally worth it.Alfa Romeo being Alfa Romeo forgot to program a recently introduced feature (Dynamic Dual Mode Exhaust) from the factory (but it was listed on my Window Sticker). To my good luck Will Peters the Lead Service Consultant (by the way awesome guy) came around and introduced himself and I pointed it out to him. Even he wasnt aware of it but he was extremely helpful. Even when the system showed no updates available for my car he was kind enough to lookup the forums and then reflashed the latest version and that fixed it.I would highly recommend both John (for Sales) and Will (for Service) and would gladly do business with them again. I just wish I lived somewhere closer so that I could take my car their for regular service.By the way rest of staff at Dealership (manager / finance execs) was extremely polite and helpful too.Best Wishes
Amazing customer service! Rick makes you feel like you are his only customer. Will in the service department makes sure you are taken care of with the best customer experience.
I recently purchased an Alfa Romeo Stelvio and John McGloin was fantastic to deal with. He was responsive to my questions or comments and delivered exceptional service. In addition, Rick and the rest of Napleton Alfa Romeo staff made my SUV buying experience exceptional. I would not hesitate to purchase another vehicle from the team.
Steve Malz was an excellent sales associate at Napleton. We drove 3.5 hrs to purchase a used Audi on his representation of the vehicle by phone. Vehicle was as he described it and other staff were friendly and helpful. No hassle and no pressure.Ron Basham
It was a great experience buying a car with Alfa Romeo Napleton Branch.John McGloin was great to work with and very patient to answer all questions,Will definitely go back.
Lots of unique new and used cars. Friendly staff. Quick service.
Rick, Steve and Will are always awesome. What a painless and professional experience.
Great, fast service!
Absolutely great customer service! John and Steve rock!
Super awesome people, helpful and friendly.
Awesome
Beautiful vehicles,,,,,,, expensive