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K & K Automotive, Inc.
5856 Thunderbird Rd, Indianapolis, IN 46236, United States
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K & K Automotive, Inc.
Comments
Di
Review №1

I brought my car here and was met with professionalism and responsiveness. They were always transparent with me and honest about my vehicle. They very much easily could have said I needed repairs and took my money but instead they were honest with me that the car was not worth fixing anymore. I greatly appreciated them being open with me instead of just taking my money like so many other automobile repair shops. I cannot say enough great things about them! Their work ethic is amazing.. I encourage anyone to take their car to them and please understand that covid happened to the world happen to all of us we are at the mercy of companies making parts that are needed for repairs so please be patient we are all in this together if you will trust in them they will take great care of you please tell all your friends and family this is the best place to go if you want the right service a great price and professionalism.

Ro
Review №2

They were great!! Great service at this place. They are straight forward and honest about the work that needed to be done.

Pa
Review №3

There products help me get my job done right aluminum polishing thanks k&k auto

Br
Review №4

Great place.Very honest people.Fair prices.

Re
Review №5

Ken and his crew are honest hard working group. They have saved me so much money. Ken makes you feel like your the most important person in the room when he is talking to you. I have been going to Ken for over 9 years now and only once did I have to take my car back to get a fix re-fixed. No body is perfect all the time, but they do a great job of coming close to perfection. If anyone has negative reviews to write they didn’t give Ken or his crew a chance or had unrealistic expectations.

Me
Review №6

Ken ripped me off. Took him to court. He lost. And still refuses to pay me my money back. Now back to court we go.

Au
Review №7

The K&K team truly treat people like family and are very easy going and knowledgeable. They offer great services at a really good price. If you don’t want to have to worry about getting a bunch of services you don’t need, come see the K&K team!

Ka
Review №8

Its was good experience like always. I highly recommend them.

Mr
Review №9

I have gone to plenty of family and friends to support their business, Never again! I took my car to K&K they had my car fixed in a day with less money out of my pocket! It’s a shame when you try and support people and they don’t even fix your car but want millions of dollars for Labor! K&K definitely has my business!

Cr
Review №10

Me, my wife and kids have been going to K&K for years, Ken is a very honest man, him and his staff are very friendly and kind. He has always provided the service on all of my vehicles. He fixed what is wrong, prices are very affordable.I would recommend K& K auto shop over any one in Indiana. Trust me once he works on your vehicle, you will return.

Da
Review №11

Great, professional, and honest service at a fair price. What more could you want in auto service? Typically pretty speedy too. If youre in the neighborhood, youre in luck! Visit K&K to service your vehicle. Theyve been good to me about bet youll get the same treatment.

Sa
Review №12

Ive been going to K&K for a couple years now after another shop was KILLING me with costs and false diagnosis. Kenny and his guys will go above and beyond for you! And has heard me cry about repairs more than once! They will search for less expensive parts and, this last time, they CREATED a fix that saved me $300!These guys are the most honest guys Ive ever met in this industry!

Br
Review №13

K&K increases my trust in them with every interaction. Each time Ive had a vehicle serviced at K&K, It has been a quality repair job. I felt that all communications were honest. The rates seem reasonable. Actual costs have typically come in at or below the estimated cost, no unpleasant surprises. There have been several times when I thought the vehicle might need something more but K&K said it was not a problem or not yet necessary - saving me excess repair costs. After years of trying different shops I think that K&K might become my shop.

Le
Review №14

My family has been taking our vehicles to K&K for well over a decade now. Kens honest, reasonable, and dependable. In fact, hes been known to call me to say he noticed my vehicle in the lot before I even call to tell him what was wrong with it.

Ja
Review №15

Great Service!

Ch
Review №16

My family has been going to K&K Automotive for years. I have always received fast, friendly, good service at reasonable rates. Whenever I need auto repair I will continue to use K&K.

T
Review №17

A GREAT PLACE! Prices were GREAT! They did everything I expected and Beyond. They gave me a resolution to my problem and I would recommend them to EVERYONE.

Jo
Review №18

Ive been going there for about 24 yrs now, they know there stuff. And they find out about your car or truck and call you and let you know what is wrong with it.

Ra
Review №19

Skilled and honest. We have been taking our cars to Ken for over 15 years and have always been pleased with the service and price. We have also referred many people to them too.

Br
Review №20

Ive had work done there twice so far. Good work done, price seemed ok. I asked for shocks replaced but they told me mine were still good enough, I think thats a good sign they have some honesty.

A
Review №21

I guess you would call me a Shadetree mechanic. Ive often worked on issues on vehicles others wont touch. Sometimes its routine stuff and other times, not so much. Every home mechanic needs a reliable, honest, and inexpensive backup garage to handle the screw ups or things that are beyond that persons ability to do. This is how I first found K&K well over a decade ago.I was working on my girlfriends car and accidentally disabled it. In a panic, I called around to find a place that would fix it and came upon K&K. That shop came recommended. I called the shop and told the guy what I did and asked if they had the tools to fix it. He assured me he did so I towed it to the shop and fix it he did and for a surprisingly low cost.Reputations are important. Some handful of years later I was miles across Indy on its south side dealing with tenants in my rentals. The subject of auto repair came up. One of the tenants told the others to take his car to K&K as he does a good job at an excellent price. I was surprised.I wasnt surprised some years later on Facebook someone posted asking for a garage and K&K came up.Flash forward to weeks ago where I neglected a condition of my vehicle that resulted in it being partially disabled. I dropped it off at K&Ks nearest competitor on a Monday evening. Despite my having an appointment with these people they finally got back with me on Wed morning with a jaw-dropping estimate ranging in the 1000s of dollars. I told the guy what I wanted done and he insisted the price was what it would take. I told him to put my vehicle back together and Id come get it.I called K&K who said they would look at my vehicle. I dropped it off Wed evening and by Thursday they were done and did what the other guys wanted (minus one thing) for under $500! So impressed was I, I told K&K of another issue I was having (and overlooking) They fixed the issue as well though it did take several more days for parts to come in.If/when I need help with my vehicle I will gladly call K&K first and I will highly recommend them.My only complaint is communication. Im sure theyre busy but I found myself calling them asking for updates. Other than that, Im a fan because K&K will not try to sell you a dealers laundry list of things you dont need. They wont over-inflate costs and they will do as you ask them to.

Ri
Review №22

Friendly and professional. I will be a repeat customer

Ro
Review №23

Very trustworthy knowable take all my cars to Ken for 15 years

Du
Review №24

Really good people good service and reasonable prices

Br
Review №25

My daughter took her car there to get the front struts replaced, we had purchased the struts and put them in the trunk. When she called to see when the car would be completed she was told it had been done for three hours and they didnt appreciate having to look for things in the car. They couldnt figure out how to open the trunk but didnt call and ask the owner or call a GM dealer. Im not sure I want someone working on my vehicle who cant figure out how to open the trunk or cant pick up the phone to ask someone who does.

Th
Review №26

2002 Ford EscapeAll issues Ive had with my vehicle have been completed by K&K with outstanding results. Two summers ago my 2002 Ford Escape had oil on a couple spark plugs and they fixed the problem. Two weeks ago I replaced the spark plugs myself and they didnt have a trace of oil; thats good quality work that lasts. My latest repair was a misfire in the #4 cylinder. I attempted to fix it myself by replacing the coil with a new coil I purchased from a local auto parts store. The car still wasnt running right. I took it to K&K and they found out the new coil was bad and now shes running like new. K&K does honest work at a very fair price.

Sa
Review №27

Great customer service and fair prices

sh
Review №28

They do a good job and I trust them.

Mo
Review №29

They do good work and are reasonable with parts and labor rates.

Ro
Review №30

Good repairs from honest folks! Ive done business with Ken and his crew several times now and have no complaints whatsoever. Ken realizes that sometimes folks have money issues and allows people to obtain their own parts to save some 💰. Now... understand that if youre bringing the parts, its going to be YOUR responsibility to order the right stuff as its just common sense that they arent going to be responsible for others errors! This works out well for me, because I used to be a bit of a shade tree mechanic myself. Now that Im handicapped, I cant do a lot of the work but I can sure handle sourcing the parts. Just make sure if its not K&K obtaining the parts, the extra time and labor that may be caused due to parts fit and quality issues are NOT on them. Because fair is fair, after all. 😉 👍 🚙

Fo
Review №31

Best auto repair shop in Indianapolis. Fair prices and honest work.

Co
Review №32

DO NOT GO TO KNK AUTO. THEY WILL RIP YOU OFF. I called for a price quote on rear brakes for my 66 Chevy c20. The guy that answered the phone said he would have to look at it to give me a price. I dropped it off with the parts i had and then I got a rude call from them that they need more parts and they are charging me double because I didnt have all the parts an couldnt get the parts to them. Then I find out THEY ARE CHARGING ME 95.00 AN HOUR Because I brought my own parts that I bought at autozone and OReillys ($200 cheaper) down the road. If you let them buy the Napa parts that are super high you get a cheaper $50 an hour labor rate. I went elsewhere so they charged me $150 to look at it and to put 1 wheel cylinder on. Rip off conartist.

Je
Review №33

Quick and professional ken diagnosed the problem fixed it and had me back on the road in no time.

Ro
Review №34

Good work and prices

Ti
Review №35

Great service and good prices.

sh
Review №36

What a rip off, went 3 times with a problem $3,000 dollars later, still have problem. bill was always more than quote. hope i can recover part of my money. im suing. believe me pleassse dont take your car to this rip-off.

Wi
Review №37

Great price and results

Ba
Review №38

Very friendly and great work

Ma
Review №39

Been a customer here for 25 years!

sh
Review №40

Good

Am
Review №41

Poor repair

Information
9 Photos
41 Comments
4.6 Rating
  • Address:5856 Thunderbird Rd, Indianapolis, IN 46236, United States
  • Site:http://kkautomotive.com/
  • Phone:+1 317-826-1645
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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