We live fours away. We found a used Lincoln online at their website. It looked great and had a competitive price. We drove down two days later and met with Michael Daniels. Mike was a great salesman. The whole process was very pleasant and we drove away within two hours with the Lincoln. Gene, the Business Director, has a very streamlined process and we enjoyed the whole experience from beginning to end. Thanks!!!
The compassionate superb services received from both Sales and Finance was overwhelming and the first time experienced to this level by me at any car dealership, and this isnt my first BMW at age 60! I am proud to send my friends and family to experience my Sales and Finance Staff at the Champion Chrysler dealership on W 96th Street, Carmel IN. May, this dealership keep doing what it does for its customers, and never tamper with the formula you use to make customers happy! Id support a 10 Star Rating if one were available!!!
One of the WORST parts about owning a jeep wrangler is finding a trusted service advisor for routine work/warranty. Since moving to Carmel from the Chicago area, Ive been to 3 different dealerships for routine maintenance/warranty repair and Im hyped that I found Jonathan from champion Jeep. Jon does what he says hes going to do. I especially appreciated the daily updates at the end of each day. Jon appears to be balancing multiple different customers at once and he does it with extreme professionalism and attention to detail. I would recommend to anyone reading this that they take their Jeep to Jon at Champion vs some of the other dealer service centers that are in and around North Indy. Save yourself the trial and error and just take it directly to Champion.
I commend my salesman, Kevin Lane, by being on point with his persistence in bi weekly/monthly phone calls about the particular vehicle I was interested in. My initial visit was in April 2021 and was on the fence about purchasing at that time. However, his continued calls and messages kept me interested. His numerous follow up calls are the sole reason I came back to your dealership in June resulting in the purchase of precisely what I wanted. He stopped at nothing to make me happy. I love my van!!!
I had a great experience at Champion. The energy was fun (even though it was early), and service was excellent. Check them out and see for yourself!
The repairs that were done to my Jeep were done perfectly. Nothing was less than perfect. I would like to take some time to talk about the customer service. Mike Rice took outstanding care of me and my vehicle. He was very professional and honest. You can tell he likes his job and taking care of the customer is his highest priority.
This was the best experience! Rodney and Eric made it quick and seamless! Spend your money here!
Great experience from when I pulled into the lot until I signed the last document. Rick did a great job understanding and identifying what I was looking for and made it happen. I came from New Jersey to buy a car here because I’ve had other great experiences
Champion is the only dealership in Indianapolis I will do repeat business with; as someone who tends to trade cars a lot, it is great to know who I can count on. That said, I plan to keep this one for a while. JoJo is the first salesperson Ive ever bought from to choose a vehicle for me based on my criteria (I tend to go in with a specific car already in mind); and she picked the right one on the first try. The color is unique and took a minute to grow on me, but I wasnt even tempted to test drive another Jeep, and this color is unquestionably me. She clearly has good taste, as well as being great to work with throughout the process. Gene is always friendly, efficient, thorough in his recommendations, and the paperwork took no more than 15 minutes.The Champion service department is the only one I will trust with my Jeep, and its mostly because theyve proven that they trust ME and my concerns. It is evident that the whole dealership cares about the customer and their lasting experience, and that is rare.
The experience that I have with Champions service department is always unmatched, and Matt OBrian is the greatest and always helpful. In fact, the entire staff at Champion, from sales to service to parts, make me feel welcomed and special every single time I visit! I would highly recommend this dealership for any and of your automotive needs. You will not be disappointed. I promise!
They worked really hard to get everything I wanted in the purchase of my brand new jeep gladiator. Our sales guy Michael Daniels was Fantastic, and when we where ready to sign all the paperwork Gene Allen did a fantastic job and both treated my husband and I with the up most respect! Cant wait to go back and buy our next vehicle there!! Thank you Champion for the best customer service Ive ever received at a car dealer ship. You guys treat us more like family than just another customer!!!
1st Oil Change, went quick and staff was courteous. Good initial experience. Will return.
I appreciate Matt from service for helping me get my Dodge Dart taken care of. Matt deserves 5 stars. When I first arrived at the dealership on A Friday I wanted to get information on when I can get my vehicle fixed and a couple of the workers didn’t ask for my name didn’t book an appointment and gave me run around about how I need to bring my car back on a Monday when I already told them my car was Tolled here and unable to move. I kept calling the dealership on Monday to contact service and I’m not sure who kept answering the phone but I continued to be transferred and transferred and transferred. I was sent to voicemails. No one took my name down no one set an appointment. I only wanted to make sure my car was being seen and taken care of. Matt reached out to me and apologized for what was happening and made sure my car was took care of and then some. He made me feel like a valued customer. Thank you Matt for your time and patience and decency getting my car done in my timely needs. I’m not a big fan of the other service guys but Matt you’re the best!
They staff was very nice on time and offered the full service I was treated like a VIP thank you
I really appreciate the professional service My husband and I received. Special thanks to salesman Kevin S Lane he went the extra mile to make such we drove home from the dealership with our dream car ! And the coffee was great to . If you are looking to buy a car get in the right lane with Kevin S Lane !
Absolutely great service! I was in and out in no time. I had 2 small children with me and the dealership had a room set up just for us with TV . They went above and beyond my expectations. Would highly recommend Champion Chrysler!
Sam W was AWESOME!!! Only a week into the job and he made the process seamless! Everyone from Sam to Owen to Gene in finance made this a very easy decision! Great service!
I had a great buying experience at champion dodge Jeep. The dealership was warm and welcoming, DJ was my salesman! He was amazing and super easy to work with. I told him what I wanted and he found exactly what I was looking for! Eric Kittner was my finance manager! He made my purchase smooth and managed to get me the price and monthly payment that met my budget. Both Eric and DJ went above and beyond to make my experience very memorable! Thank you both.
Champion and Kevin Lane were terrific to work with! Great service and great fun. Friendly staff and the owner spent several minutes with us. Love our new Jeep Grand Cherokee Summit.
Doc met with me over the phone. I told him what I wanted and the finance I could work with. He sent me a bunch of options and gave great opinions. Didn’t try to sell me just anything. Narrowed it down to a couple options and when I arrived he had two great options and was very specific about each. One was better than the other and pointed out why. I left happy with the vehicle I chose.
Sales Rep was very cool. He explained everything and helped with all my needs. I do feel like I was short changed a little on my trade and the financing guy was pushy about an extended warranty. I know he gets commission on one but how many times do you have to say no? Overall I’m happy with the new vehicle I bought. I’d recommend buying here if they have what you are looking for. You may be better off selling your vehicle yourself instead of trading it since they charge you a clean up fee! I also seen they sold my trade in less than a week. It wasn’t a junker. 2015 Citadel for a 2019 Summit.
From my original first experience in the Service Department through the purchase of my Jeep Grand Cherokee Overland, every single person treated me as a Good Friend.Please give them a call and visit the dealership, I promise you’ll be amazed!!!
The folks at Champion are amazing! I rolled in there needing service and a warranty repair. They got me in without hesitation and took care of everything in the most expeditious way possible! Go there anytime you need anything! Beyond fantastic!
I really want to give a huge thanks to Chad Colbert!! I am a first time car buyer who told Chad what I wanted and he got it done. He was extremely helpful, friendly, and understanding. He even let me have an extended test drive on a vehicle I was interested in, to ensure it would still be available when my boyfriend got off work to assist w/ the financing and paperwork. Also, the finance manager, Eric, was extremely helpful and friendly. We told him a price we wanted to pay and he got us lower than our original budget. Overall, I’m very satisfied and I would recommend this dealership to other buyers.
This was on my 2021 Compass Limited. I had a electrical issue with my blind spot indicators staying on temporarily after every car wash. They were able to find the problem & replaced the faulty part in a timely manner. A loaner vehicle was provided to me which was greatly appreciated. The entire experience was handled professionally and I was very impressed!
Made appointment got me in on time great customer service
Jason Armstrong was a great help and very knowledgeable and skilled.
Sam was our salesman and I cannot say enough good things about him! He was always on top of communication and finding the best solution for our car needs. I am very thankful he made this stressful process of finding the right car quickly, much easier!
Highly recommend Steve Pumphrey. Went to Jeep site last night. Found what I wanted. Came in preapproved and drove off in new Jeep Grand Cherokee. Steve easy and great to work with.
Dropped off my vehicle Tue. for a scheduled appointment the next day. Mid day Wednesday I call to check the status and no one has even looked at it yet. I wait till about 4pm my service representative left; and they promised a technician would call before they close. No surprise, no one calls. Its the next day still no status on my vehicle. Finally at 2:20 pm I received a call saying they are calculating the cost. They will get back to me soon. I wait until 3:50, oh we did a diagnostic scan you would owe roughly 3,600.01. Also we dont have the parts here and it could take another 15 days. Worst service ever. I wish I could give less than one star.
I love how you are greeted.everyone is friendly.its always clean and not a real long wait...i would go back and recommend people...5 stars
Lance and Gene did great. Their personalities are great and we really enjoyed this process!
They was ready for my car right at my appointed time. The wait wasn’t bad at all. And they did a great job! Thanks!
Thanks for the great experience at your shop. First time there, got the truck in and serviced. J.R. Evans Thank you for your friendship n service to our great nation.
I must say I was treated with the upmost respect, great customer service and smiles from everyone. Janae Andrews was a Excellent Representative and truly appreciate her professionalism and all the help she gave me. I’m glad I stopped by today and driving away in my dream car.
Go somewhere else. Customer service is poor. The mechanics Did a good job fixing my clutch. It’s the Dishonest service people who are charging outrageous prices for diagnostics and repairs. They Are by far the most expensive Option you will ever find. If you don’t care about money This is the place for you. Never made me feel like I got a good deal on anything you will be embarrassed to tell people what it cost to fix whatever’s wrong with your car. They also did not Pay attention to the ignition interlock on my car while being serviced which was very unprofessional and cost Me time and money. I will never go here again and I will tell Everyone Who will listen or anyone who asks To not do business with them.
Rodney Taylor was great to work with! He was friendly, funny, and efficient. If he didn’t know the answer to something he made sure to find out for me! Would recommend working with him to anyone looking for a new car!!
Good experience so far Michael.Daniels is great didnt get the discount i wanted
Great customer service technician. I was able to get in quickly and out, they have a very nice waiting are very clean. Thank you
I’ve got an Ecodiesel Grand Cherokee that’s been pretty problematic as of late, and I always choose Champion for my service needs (even though I live all the way in Noblesville.) My service guy is Matt O’Brien and he’s great! Hasn’t tried to upsell me unnecessary services and is a straight shooter through and through. Champion is the only dealership I’ve ever trusted a vehicle with, and I will continue to use them for as long as I have a FCA vehicle! If you need service, go see Matt! He’s the man!
Friendly and efficient. Definitely not pushy. Went the extra mile to help me get what I needed.
Good service although they had my. Shucked fir a week. Ended up when Chrysler didn’t deliver the part Auto Zone had it in their warehouse. Wouldn’t have taken nearly as long if they had tried locally first. But Champion did come through and diagnosed the problem and the Jeep is fine.
Rodney Taylor was an awesome salesman. The whole dealership made us feel at home, even when we made them work late! They worked really hard to accommodate what we were trying to accomplish, even when we were thinking wrong. They are really a great group of people. Rodney will go the extra mile to get you happy and what you want. On a side note ladies....... He’s single!!!
Got my oil change done here they were busy but still took care of me in a timely manner!
Come in and ask for Zach Smith, he is amazing! Really knows what he is doing and doesn’t try to get over on you, he is a very knowledgeable salesman and made my car buying experience 99% better! Great work.
The service here is great i have been dealing with Josephine for quite some time now. She is an exception saleswoman and she goes above and beyond for her customers to make sure they get what they want for an affordable price. I recommend that if you are looking for a vehicle right away champion dodge is the place to go 💯💯💯
Other dealerships quoted me 2 weeks to get two flat tires changed, but Amy made it happen same day! This included having to order the tires since they weren’t in stock. What a great hardworking group! Thank you Champion!
Champion CDJR service team is excellent and very professional. They efficiently and effectively addressed my maintenance needs on my Jeep Compass.
The staff at Champion were extremely helpful and friendly. Chad, our salesperson could not have been more attentive. Thoroughly recommend Champion Jeep Dodge Ram!
Champion Jeep treated us like we were family! No high pressure sales, and really listened to what we wanted and needed. Our salesman, Rodney, really went the extra mile for us!! He made sure we were happy with our purchase, and stayed extra late to make sure we were able to take the car home that night!! We even ate dinner together, at Rodney’s desk, from McDonald’s!!! Rodney made the entire buying process easy and fun!!! Would recommend to anyone!!!
Service was completed in a timely manner.I have used this company for all my Chrysler vehicle services for several years. And I have never had to return for adjustments.Complementary car wash got the vehicle cleaner, but could have been more thorough.
I would highly recommend! I worked with Janae and she was knowledgeable, helpful and super friendly. I’m loving my new car!
Very courteous employees. I will definitely take my vehicle here for future repairs.
I would highly recommend this service department. Each time I bring my vehicle in for service and check up they are on time and ready. They keep me informed during the process of what’s going on and explain any issues that may be going on and what needs done. They take the time to answer questions I have and be sure I fully understand what’s going on. I was so glad to find a great service department for my Jeep Wrangler and they have definitely earned a five star review. Going above and beyond the job and duties for there customers!
Derrick “DJ” Johnson was very efficient and knowledgeable about the wrangler I was interested in buying. He was able to answer all my questions. Has awesome customer service.
I absolutely love coming here. They always do their best to stay in our budget. Highly recommend!
Rodney was great to work with and made us comfortable throughout the buying process. I highly recommend.
I worked with Jojo and she was so great. Super helpful, swift, thorough, and made the process super easy. I appreciate the staff here for being so great in my new car purchase.
Had a great experience with Rodney at champion. He did a great job by making me feel like we were friends and not a customer vs a salesman. Would recommend him to family and friends.
Oh man my experience here was just phenomenal!!! If your ever looking for a great salesman for a great deal that will give it to you straight, be kind and actually care and try to work with you, this is the place to come. Rodney was very personable and cared about us instead of just making a sale. If I could give him 10 stars I would. Definitely a great guy!
Janae was great to work with. Hands down the best car buying experience I’ve had. Everyone I interacted with at Champion was professional and made the process easy. I highly recommend working with Janae if you’re in the market for a car.
I inquired about some Jeep Wranglers online and immediately got a message from Kensey. She was so responsive and answered all my questions. Once my interests got serious, she forwarded me onto David who was just as great. He was up front with me, answered all my questions, and seemed really knowledgeable. I finished financing with Gene and honestly had the best possible experience. What a great team!
I was able to get a service appointment at the time I needed within 2 days. The office and staff were great. I was in and out for an oil change very quickly. Will definitely go back.
Amazing service. Other dealerships wouldnt help with what I needed but Champion looked at the issue and helped with what I needed. Very quick turn around when ordering the parts I needed.
Cannot express how grateful I am to Rodney Taylor and the staff at Champion Dodge Jeep. He went the extra mile to make every effort to get me in the the vehicle I was wanting. Dont let a low credit score or past credit issues keep you from trying. Im proof that it can happen. And now Im driving a newer lower miles safer vehicle with my grandchildren and feel so relieved.
Amy was amazing! So was J.R! They both went above and beyond to help fix my wrangler. They were kind, caring, compassionate and efficient!
Great, friendly atmosphere! Good people and great communication! Best deals in ALL of central Indiana!
The staff was friendly and helpful. I was in and out with my new car in a short time, which really made me happy. Thanks to David Wilson for all of his help!
I was impressed with how fast I was approached by service writer Mr. Jamie as well as how fast my vehicle was serviced and I received a veterans discount I will definitely back for more service
Janae has been very helpful and honest. She’s dedicated to getting you in the best vehicle for your needs.
Amazing place. Janae was awesome we will be back when my husband needs his truck.
The service has taken longer than it did 3 years ago an oil change and tire rotation was over an hour and a half with an appointment. But everyone was friendly and the price for the service was great. Thank you!!
Very poor customer service. I had asked about getting some paint fixed due to corrosion (that shouldnt be happening to a truck of this age) and my concern was addressed when I dropped off to have my oil change and I was told I would be referred to a shop that does their paint repairs. When I went to pickup my truck after the service appointment I had to bring it up again and they simply gave me a flyer to go to the body shop to get it checked out and they would send them an estimate. I went over to the body shop and got turned away because Champion didnt tell them they were sending someone over, so I have to make an appointment for them to LOOK at my bumper. I come back to the body shop the next day for them to look at it and they take some pictures and send it over to Champion. The next day I get a call from Champion telling me the claim was denied because paint corrosion is only covered for 3 years....not sure why they ever even sent me over to the body shop in the first place other than to waste an extended amount of my time. Terrible customer service. This will be the last time I get my vehicle serviced at Champion and will be the last Chrystler vehicle I own.
I love Champion dealership!! The salesman Reggie helped me purchase my challenger which I LOVE so much! Reggie was patient, knowledgeable, and honest with me on my new car purchase. I was nervous about going to the dealership alone & female but Reggie changed all that for me!! If you looking to get a new or used car go to Champion & ask for Reggie he is best!
Great service, DJ was great to work with. I would definitely buy here again and advise you to do the same.
Janae! She is absolutely your person if you are in the market for a new car. We appreciated how hard she worked on our behalf and highly recommend her to others. It made the experience great to work with such a bright energy.
Every time I take my Chrysler 300 here, I get the the best customer service and service on my vehicle. I am always kept up to date with the repair of my vehicle. I would recommend this dealership to anyone that is looking for a great place to take their vehicle.
Janae Andrews and Gene Allen really went above and beyond to make my second experience with Champion a great one. I told them what I wanted and they made it happen. Great customer service! I will be sure to refer all my friends & Family
Everyone was friendly and courteous. I thought I was in and out in a reasonable amount of time.
Great experience as always. This is the third car that I have bought from Champion. They treat their customers very well. I highly recommend.
Awesome experience from the time I entered & exited the door! My salesman Rodney Taylor was very knowledgeable about everything that I needed to know about my vehicle purchase! His energy & enthusiasm is unmatched to get you the results that you need! If youre not at Champion then why would you stay at a loosing team???
My sales person, Rodney Taylor, was great to work with. I have a complicated schedule and he accommodated my need to cancel appointments and reschedule as needed. He was so patient and kind yet very attentive to my needs. I didn’t feel pressured to buy a vehicle that wasn’t right for me and we eventually found the right fit...I’m not high maintenance but a girl like me knows what she wants. The dealership is clean and everyone is very friendly. I’ll definitely be back when I’m ready for an upgrade in a few years.
Love the service department. Fast service and the. We building and waiting area is top notch. I actually look forward to oil changes there.
Janae she was a very outstanding sales person she worked very hard to place me in a car and she did shes my new best friendDonate was just ok. Could have helped more wit us. We were here for two hors total in the last week. Not good
They were great everything went really smooth and simple couldnt ask for anything better
Great customer service, Amy Rivelli is a rockstar. She and the team got my vehicle back in shape and ready for many more miles! Highly recommend this service department for your vehicle maintenance needs.
Jojo did an exceptional job at providing outstanding customer service and knowledge! She was able to work with her team to get me an insane deal. Definitely plan on working with her for future purchases!
We were impressed with the show room and our salesman, Samuel Nerney. The entire staff was very friendly. I would recommend Champion to anyone looking for a car.
Friendly, helpful and efficient. Took good care of my Jeep and got me back on the road.
Came in with no appointment, I was on a road trip and needed an oil change.J.R. got me in, out, and back on the road in no time at all. Absolutely outstanding service!!
Kensey, Sam, and Owen have been excellent in this entire process in the purchase of my used car and trade in. They made things work to the best of their ability considering my situation and have been extremely professional, nice, and the list goes on. Hopefully I will be back for another purchase with them. Thanks again guys!
Janae was fantastic to work with during the car purchasing experience. Thrilled my cousin was able to buy her first car from her and know she’ll be back to Janae for the next one too. Highly recommend working with her - she has amazing energy and definitely hustles for her clients. Appreciated her guidance and willingness to put the customer first. A+ 👏
Awesome staff!! Dontae Hart and Dave Wilson tried EVERYTHING possible to get me and my family into a better car. I would recommend them to ANYONE! These guys are fantastic!
Absolutely the greatest car buying experience Ive ever had bar bone. They went well beyond what they had to to to get me into what I wanted.
Out in the market looking for a Truck???? You must stop by and see Janae A. Her service was outstanding from the greeting when I got out of the car to me pulling off the lot in my new RAM…I was very impressed the level of knowledge and comfort she provided in my purchase. Thank you Janae looking forward to another purchase before the end of the year…
The service department at Champion went above the normal service level by getting my truck serviced in a timely manner. I was traveling and needed service from a broken rear window, they ordered and installed the glass in less than one and half weeks!