Go in and talk to Chris, straight up guy. Did a scan for free. Normally every one charges about 80. He called me back with a quote in a reasonable time. Customer care is hard to come by.
Super nice and professional. He made sure I understood everything they needed to do for my car and was transparent about everything. Good prices. I didnt feel like I was being scammed out of my money and will definitely be coming back for any future repairs and services!
The folks here are genuine, and will do what they can to get you the best possible outcome financially, and safely. I couldn’t possibly be happier with the speed and friendliness of service that they provided for me.
Great people. Always more than satisfied. They are very skilled and professional.
I called in and talked to Chris. Had a tire issue. Chris and the team were so helpful and addressed the issue right away. Very professional and knowledgeable. We received the grace and kindness we didnt expect. We recommend them for your auto repair concerns.
Chris and Kelly are awesome people! Would recommend everyone go here!
Love love love this place. Chris is my favorite mechanic. Literally wont take my cars anywhere else.
Theres certain services that we shouldnt have to live without and common courtesy is one of them. I paid to get my car re-evaluated but I shouldnt of had to clean up the mess left in the car when the service men removed drivers manual & etc. Put stuff back in the glove box ....Geesh
Very friendly, professional, fair pricing, repairs were finished quick, good people.
I Had my 05 Honda accord timing belt changed. Wow! Sounds soo much better now then it did before I brought it in J&F Auto sounding like it was not going to live! Now it runs better then ever, idk what extras they did, but they got some magic hands!😊 Id recommend them to anyone needing engine work done!Thx to all yall in the office, in the shop, the owners! Your the greatest!!
Very nice staff & professorial machine affordable in town
Nice shop in Clermont, Friendly people there to help you out.
I’ll tell you what, I’ve never taken my car to a shop before. I was always scared of being taken advantage of since I don’t know anything about cars. I took my car here due to my power steering starting to go out. They called and explained what they were going to do before just doing the job. They were nice and friendly. Price was reasonable. My car has plenty more work that needs to be done and this is where I will be going from now on. Thank you!
Wonderful people and service...very up front n I love that...I most definitely will be back for any of my auto repair needs....
Great people, prices, and work.Definitely Recommend!
Awesome place to get a repair or a tow, customer service is great people are friendly and they definitely know what they are doing
Jamie was fast and did an amazing job thanks for the help sir! 5star company John Wayne’s Towing
Used J&F many times for repairs on several automobiles. Service and price is always professional and fair. Great staff, great work.
After they had my truck for 3 weeks, the owner called to apologize. Without having to call asking questions constantly or complaining, he worked with me on the price. I wasnt happy not having my truck for so long however they made it right with me. I will definitely be returning for great customer service.
Recently had work done to my 2008 Audi tt at this shop. I was treated fairly and the prices were great. I will return in the future for any repairs to my vehicle. I highly recommend this shop.
Great place, great, caring people....I highly recommend this auto shop!
Had my water pump go out on my accord, chose to buy my own parts from amazon. called around and some places wouldn’t do it, others up charging me for labor as I wasn’t buying their parts. Called on a Friday, said Thursday was the next day they could work on it, unless I could drop it off and they could work on it when they had time.I dropped it off on Friday, they said it’d be done by weds... They called me Monday and it was done! Not only that but everyone I interacted with were as friendly as you could hope for. Next time my car needs work that I can’t do, will definitely call them first.
Fantastic people, great service and unquestionably great work.
Wonderful customer-service. They gave me a ride to work and picked me up. They made sure every step of the way that I had transportation. After fixing my car, they warranty their work for 24 months. You cant beat having someone who treats you like you are important working on your card.
Only visited to get air in my tires. In the ten minutes I was there(large tires fill slowly) I had interactions with 4 or 5 staff members, and all were extremely friendly! Exactly the experience youd hope to find at a family owned business. Wouldnt even charge me for the service.
After AAA called him, Noel (Joel?), coming off a tow to Chicago, gently pulled my Prius with the shredded tire up onto his flatbed. This was after midnight on a Saturday night, in the middle of an 8 or 9 lane freeway collection. I was against the concrete barrier down the middle, west of Indy.He took me to the 24/7 Pomps Tire Service. It cost me an extra $28 because it was beyond what AAA would pay for. By 1 AM I was back on my 2700+ mile trip home.It is incredible that all of these good people, in the middle of the night, could come together and make it work. That would begin with the AAA guy and his flashing lights who stayed with me for 2 or 3 hours, until I was towed away.
Hands down good people. Had a screw in tire, mechanic fixed me up, went into pay..was told no charge! Most places would not have done this. Will take my business to them in the future.
Towing Service was fast and the driver was very friendly but he dropped my car off at the mechanics shop and lock the keys in the car. Had to call and have a locksmith come out and let me in the car. The Locksmith charge was a $130. The owner of J and F towing said that they would reimburse me the charge for the locksmith but when I got to their shop They said that it was too much and offered me $35.. Whether it was too much or not Does not change the fact that I had to pay to get in my car because their driver locked the keys in it. Thanks about for nothing!.
Expedient work!
Been amazing Everytime. Friendly, priced right and pretty quick. My new family mechanic TY
Courteous. Friendly. Competent. Affordable. If Im not going to do the work myself this would be my first choice.
I had my exhaust falling off. I took my car in late in the day and they kept it over night so they could get me squeezed in even though they had a full schedule. Called me with a quote same day I took it in, and when I went in to pick up after fixing my car the following day the price was cheaper than quoted. They didnt need to replace as much as they first thought. Love that they were honest and didnt charge me. Saved this single gal and mother some money. 😍 Integrity goes far in my book. Thank you J & F Auto Repair.
Came here all the way from Florida where they messed up my car completely . My dad told me to take it to j & f auto . They kept my car for 2 days and when I was revived it . It Was Good as New perfect !! Their customer service is exceptional I just love these people . Thanx For for the service again !!
They inspected my car and gave me a list of current problems/concerns. They charged me $95 dollars for this assessment but then subtracted this assessment fee from the repair costs when I decided to have them fix the problem. Staff was superficially nice but had an underlying rude tone. For example, one of the times I was waiting in the office a staff member made a joke about a client to another staff member. It just didnt feel very professional. I really wish I could do a 3.5 because I feel like that would be more representative of my experience.
Good people and good work for affordable price!
Delighted, friendly and professional service.Great prices and they even gave me a ride home..... Thanks to the crew at J&F Auto
Was told one price and charged way more! Which is surprising considering known for years!
Very Nice & I Really Appreciate John ‼️
Great service. Great family. Great prices.
Very friendly staff! Will go the extra mile for you to make sure you receive top of the line service!
John and Faith are amazing people... I wont let anyone else touch my vehicles.
I love this shop! They are honest and good at what they do. I went in because my car was running rough and they fixed it up and took alot of stress off. They explained to me what was wrong and as a woman not knowing a whole lot about cars they broke it down and answered my questions.Wich was comforting because other places ive been to have screwed me . I made friends here that I trust. This is the only shop I trust my cars with. I run to them for EVERYTHING now!
Great staff and awesome Boss loved doing business with them!
Very friendly & the service is top notch. I wont go to anyone else.
This place is awesome and great people
Wonderful people and great customer service!!!!!!
Great shop, and good prices
Very friendly and knowledgeable staff.
The best place for mechanics
Solid auto shop. Ive taken my car here a few times. They havent always found the problem on the first try but they stuck with it till they did.
Good job honest
Great service!!