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Peters Auto Service
3624 Carson Ave, Indianapolis, IN 46227, United States
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Peters Auto Service
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Co
Review №1

I have lived in Indy for a number of years now and the service here is astounding. Nigel and his crew are friendly, and informative from start to finish on the process with working on your vehicle. They are not out to pocket your money, but rather provide a quality service to who I can tell are long term customers for a reason. This was my first time there but I will certainly be back with any future vehicle needs.

Am
Review №2

Nijel is easy to work with. Keeps you updated on your vehicle and takes care of any warranty calls needed. Vehicle runs great!

St
Review №3

Great service....professional, family owned. If the repairs will take awhile theyll take you home and pick you up when the repairs are done.

An
Review №4

I really like the people and the work is good. Very friendly

Ch
Review №5

Great help. Wonderful service

JJ
Review №6

Nigel and the crew always takes care of us. Great service and great prices.

Cy
Review №7

This place is awsome! Nigel (sorry if my spellig is wrong lol) went above a d beyond for me amd i really appreciated it! Would definitely take my next car here in a heartbeat!! Thank you for all the help!!

Ju
Review №8

Excellent workmanship, fair and fast.

Le
Review №9

Very good but very very expensive. 1000 for my heater core. Took it on troy and it was 600 dollars. They done a wonderful job and was very quick. Sorry peters yalls very good but very expensive.

Da
Review №10

Had a power steering leak that I neglected for a little too long. I was worried I had trashed the whole power steering system but they were able to get me running smoothly without any major part replacements! I was quoted at about $300 and ended up paying $260. Dropped my car off first thing in the morning and it was good to go by mid afternoon. Dave is super down to earth, straightforward and honest. Theyve got my business and Ill definitely recommend to my friends as well

An
Review №11

My father, a very particular civil engineer, would always go to Peters for car maintenance. The quality of service is spot on. If there seems to be something going on other than planned, they work with you. Theyre not hagglers, they are not cheats or scams. theyre nothing but good people running a small local business. Im proud to continue going to them and to see the family owned and operated business continue with the next generation.

Pa
Review №12

I first heard about the shop from a work associate. I called about a Toyota Camry water pump. I had been quoted $800.00 plus from another shop. Dave quoted about $400 to 450 without seeing the car. My bill was right on the money. I have been a mechanic and work on my own vehicle most of the time. I can fully recommend Peters Auto as a great shop.

Ma
Review №13

Have been going to this business for over twenty years. The owner is a good businessman and a good friend. Would suggest him in a minute.

Ma
Review №14

I will definitely be bringing my van her for my future issues. Honest and fast.

Jo
Review №15

For all my Auto needs..

Cl
Review №16

Nice to find someone with old school values and can still work on old School rides took my wife 70 Olds Cutlass

An
Review №17

Always fair and straight up, wont find something fake just to charge you for. Legit, good quality, trustworthy shop!

wi
Review №18

Honest Up Front People. Quality Work. Great Equipment To Diagnose, And Repair Your Vehicle. No Complaints From Me.

Jo
Review №19

Decent place to get your car worked on. If you are in a bind, most times they will be able to work you in sooner rather than later although it will almost always take you dropping off your car in the morning and picking it up once its been worked on.Have had my car fixed here twice for wheel bearings and to fix an oil leak and both times they did a good job. Not the cheapest place by any means, but the job will get done and as far as I can tell Dave, the owner, is an honest and good mechanic.

Mi
Review №20

Was extremely rude on the phone when I called asking about the cost of putting in a fuel pump

Cr
Review №21

Great local auto tec.the are good people working there ..will refer people there...

He
Review №22

Very good mechanic! Knowledgeable and friendly staff. Prices are reasonable

Sh
Review №23

Great quality service.

Ke
Review №24

The staff were very friendly and knowledgeable. I felt like I was in safe hands.

Am
Review №25

Dave is honest and fair-the 2 best qualities in a mechanic. Treats female customers just like all his customers, no worries here that youll get ripped off because of your gender. Wont trust my vehicles anywhere else.

Be
Review №26

Peters Auto is good work at a fair price. Ive taken all my vehicles there for years. Service was and is always stellar, friendly and exactly what was needed. This is the only auto shop I have ever completely trusted.

Th
Review №27

Ive spent way to much money there, it was money well spent. My son fell prey to an unscrupulous used care dealer and over several months I have put enough into that boat anchor to buy another car. He needed it every week to drive to college and something else would break. This is not a fancy chain shop that nickel and dimes you to death. It’s dirty and greasy and all about auto mechanics. They worked with me to get figure out the lowest cost way to get it back on the road. Found me a good used engine with a warranty instead of a rebuilt. The service and pricing have been very good. If you want a comfy chair and espresso while watching the big screen in the lobby while they change your oil and show you how dirty your air filter is, this is not your place. If you want someone that knows auto repair and how the business works this is where I go.

Am
Review №28

Dave and his crew took very good care of me. Went in not knowing what needed to be done to fix my car and they figured it out in no time after they thought they would have a challenge. I highly recommend these guys!

Gr
Review №29

I thought everyone here was extremely helpful. My entire family takes their car to this shop if we need any work done. By far, the most knowledgeable in the business in the area. They also are very reasonably priced.There are an awful lot of auto repair businesses out there that will take advantage of you. I can say that is 100% not the case here. They take the time to explain the issues.They also have a prolific race team in town. Who would you want working on your cars? I choose the race team.

Dr
Review №30

My family has known Dave all his life, 2 years ago I was faced with stage 4 heart failure. I was in desperate need of a heart transplant, this effected my wife and kids due to the fact I always did my own work on my cars. My uncle told me to take it to Dave, and the service, price, work, and overall experience has been absolutely great. Both of my vehicles had some major work that needed done to make them safe for the family, Dave has always told me pricing before work done, and has never, ever tried to up sale anything to me. I have spent a lot of money with him, but well worth it!!! By the way I received my new heart July 30th 2016!!

Sa
Review №31

I had my car fixed about 5 months ago, they very knowledgeable and would recommend them to all my friends and family.Update:Ive taken my car back for other issues, the way I conducted myself was distasteful, through all of it Dave stayed very humble and once again I would still recommend them to anyone that is looking great service!

Ch
Review №32

I took my car in to get a motor mount replaced a couple of months ago because my engine was shaking.They told me to be there at 8:30 and I arrived 8:40 and dropped it off. I told them I would like a diagnosis but I thought it was the motor mount. I was called later that day and they asked me again what I thought was wrong with it. Then they said because I DIDNT TELL THEM EARLIER they couldnt work on it that day or the next. I took my car back from them. Why make an appointment for me if you dont have time to work on it?I stupidly took it back again about a week later because the location is very convenient.They said it was my motor mount that was loose and causing my engine to lean. The motor shakes less so I know they at least tightened it.( I looked later with a mechanic friend and they did put a new motor mount in)When I picked up my car I found out they changed my air filter WITHOUT ASKING ME. And claimed to have called me and left a voicemail saying it needed to be changed ( I never had a missed call or a voicemail and nothing was mentioned when they called about my control arm)They also convinced me that I needed to replace my control arm on my car when I hadnt noticed my car pulling or any of the symptoms of a bent arm. They said it couldnt be put off and should be replaced. After I paid over price for the arm my car doesnt drive any different and Im not even sure they aligned my tires correctly because the stance of the rear wheel on which the control arm was just replaced is visibly at an angle and steering is VERY stiff. ( Also, he told me they dont even have the equipment to do an alignment at his shop and they borrow it from another mechanics shop) and there was never a printout from the alignment saying how out of whack it was or charge on my bill.Thankfully they did remove the charge for the air filter ($20 big whoop) AFTER I asked for the old one back ( I had just taken my car in for an oil change at Walmart and they checked it and said if was fine, not black as Peters claimed)Never going here again. Owner is manipulative and treated me like I was a child. (Which I was for letting them replace my control arm without getting a second opinion)

S.
Review №33

Outstanding Work and Customer Service! When my mustang broke down I needed to find a mechanic like the one I had in the small town I moved from 7 years ago, Trusty, Affordable and quality work in a timely fashion. And for the past 7 years Peters has been doing just that every time I drop a car off there. Dave and the guys have never let me down and have exceeded expectations every time. They wont jack you around and are up front about every red cent that will be spent to get you on the road again. As far as Im concerned there arent any other mechanics in the city and will recommend only these guys to everyone.

Je
Review №34

Mechanic for 10+ years, plus always worked in my own vehicles. Cant anymore due to nerve issues, so.......I called and asked price on changing two plastic coolant connectors, he said $80-$90. Told him Id be there in 15, was there in 5. He got me right in, and as they dusted, asked if they could throw in a thermostat since they were RIGHT THERE, and how much, he replied, no problem, well get it.1 1/2 job (MAX) was milked to 2 1/2, found out why when he brought the bill. Even after telling me they took lunch, I was billed $160.The thermostat was two 10mm bolts RIGHT IN FRONT OF THERE FACES, thats it, they already had the supercharger cover off for the other.I was charged for there lunch break, and an hour for removing 2 bolts, and putting them back.Theres a reason guys like this are called shade tree mechanics.......SHADY!!!!

Ro
Review №35

First of all, let me say that I would never take another vehicle of mine or recommend anyone to Peters. He called me and told me someone was trying to repossess my vehicle which I am grateful he did even though my car is paid for. Its a 1995 Chevy Caprice Classic with a engine of 65,000 miles. My receipt says that I started being charged 8/19/16 when i brought my vehicle in on 08/01/16. So, for 19 days my vehicle sat outside not getting worked on and I was patiently waiting for him to inform me about the cost and labor. When I first brought it to them I told them all I wanted was a timing chain bolt removed and the timing chain adjusted. Week after week for a month I was calling and asking the status of my vehicle. Each time I called they told me that they have not checked the car after having it for a month. After having my car for a month, I spoke to him on the phone, he informs me it needed a water pump and a distributor I said Let me know how much it will cost to do the job and what parts I will need because I have warranty on all my parts. But instead, he failed to call me to inform me he was going to put the new parts on or how much it will cost. So he worked on my vehicle and added charges on my invoice that I did not agree to. When I go to speak with him about the work he had done, he informed me that of all the work he had done was on the invoice which totaled over a $1000.00!!!! Which was supposed to be a bill of $300.00 like I had expected to pay. So, in order for me to get my vehicle back I had to pay that $1000 which was very unfair and unprofessional for me to foot that type of bill, when I did not okay the job. When I addressed him about the work he did without my permission, I didnt get no response back. So I asked for my keys and left his facility. So I went home and looked at the bill and he had the audacity to charge me for a storage fee starting on 09/01 at $25.00/day, when he had my car for a whole month before he had started working on it! So i dont recommend him and if I would have had a personal lawyer I would have taken legal action. But since I cant I will express my emotions on here and hope no one else gets ripped off by this place. My invoice says 350 5.7 when it is a 4.3L engine. Which let me know he didnt know what he was doing. My car still sound like crap. He did a HORRIBLE job. It still backfires, so I paid $1000 to have a mechanic store my car. ..........................To respond to the owner. You never told me a charge when I first went into your shop If you had my car for a month, before you even did any work on my vehicle. So how would I know how much I was charged if you havent worked on my car till three weeks later. Understand as a business your suppose to let the person know what your going to do to their vehicle before you actually do the work. You called me twice, once to tell me that someone was trying to take my car and the second to tell me that the work was done. I called you and checked up on my car. It doesnt matter who put my engine in the job was to fix it. If you couldnt do the job you should have said so instead of charging me for a service you never accomplished, my car runs like crap due to your work. I You had my car for almost a month without doing any work to it & then have the nerve to charge me a storage fee. Your way of handling business when your in the wrong is very unprofessional. I called you constantly and I told you let me know before you do the work, because I have warranty on all my parts. I communicated with you, you didnt communicate with me. There were times I went to your business to make sure my car was there, so dont act like You are a very over priced shop for the bad work that you do. I stand by what I said about you and your work. Why would I have you remove the parts on my car, so you could have my car at your shop for another month. Then charge me for more storage fees. You are a bad business man, like I said before I would never recommend anyone to your establishment ever.

Aa
Review №36

A-1 service! Fix it right, not just for right now. Use the best parts available and usually very quick turn around! Awesome guys up there

pa
Review №37

Love this place

To
Review №38

Always a pleasure to work with Dave and crew. Great service, quickly done, fairly priced.

ol
Review №39

These guys are the truth. The service here is above and beyond for a fair price. They have called to check on the work after the fact and even rescued me from a dead battery in the middle of the street in a downpour.

SA
Review №40

Fast service. I work weird hours so they made sure to help figure everything out so I didnt have to take off work.

Ti
Review №41

Very disrespectful .

Jo
Review №42

Have known these guys along time now always there when I needed them always with a hand out and a smiling face. Great people from the employees all the way to the owner.

do
Review №43

When ever Ive needed service, Peters Auto Service is my place of choice. A+ service. Ive never been let down, price and quality of service has never let me down.

pa
Review №44

I have had my VW Beatle worked on several times by the guys at Peters. They have some of the best technicians in Indy, and Dave, the owner, is a great guy that truly wants to ensure his customers leave happy. I never hesitate to refer my friends and family to them.

La
Review №45

Best place, great people, awesome prices, family business. I wont go anywhere else 😁

jo
Review №46

Great place friendly and fast

Ja
Review №47

Peters does an excellent used car pre-purchase vehicle inspection.

ph
Review №48

They dint do the work they were suppose too and they didnt do it write. not a good place.

Be
Review №49

I was told it would be over $700 fix. (Cost me $110 and 5 minutes.) I asked them why they said part was expensive and took some know-how or whatever. So I asked them how much the part would be and they said a few hundred dollars. I found a brand new part online for $110. I put it on in 8 minutes. Overall the worst part of the experience was how they pressure you into it. He calls and tells me they did all this work to get a part off and have the new part on they just need me to say yes and once I told them no they let me know it was a BIG deal for them o take off new part and put old one back on. I will never trust this place again.

Pa
Review №50

Wonderful people and fair prices

Bo
Review №51

Have been dealing with peters auto for years. Always have provided a great service to our families vehicles.

Ma
Review №52

Best Service Ever. I recommend them to everyone!!!

Ma
Review №53

Honest and affordable. I wouldnt take my car anywhere else.

Ry
Review №54

They did a good job fixing my 1st car but didnt do anything with the 2nd for a Whole month & all I wanted was a quote smh That is Not good customer service! -_-

Jo
Review №55

Very honest mechanic

LU
Review №56

Every time I go to Peters they treat me like family.

Ta
Review №57

Great service

Mr
Review №58

A1 service.

Information
16 Photos
58 Comments
4.5 Rating
  • Address:3624 Carson Ave, Indianapolis, IN 46227, United States
  • Phone:+1 317-784-8151
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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