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Autohaus Merkle
3663 W Michigan St, Indianapolis, IN 46222, United States
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Autohaus Merkle
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Ma
Review №1

1st time using this garage and this is the place that ill be using from now on. The dealer Ive been using had diagnosed a problem that was going to cost $$$$, so called around and after talking to Paul decided to have them look at it. They knew right away what the problem was which saved me alot of $$$.After talking to Scott & Paul and realizing they are an Authorized APR dealer, I also decided to get a K04 Turbo, intake, Stage III tune & exhaust done. Been driving it now for a couple weeks and havent had any issues.This is a small business that has survived 20+ years on quality work. If your in a hurry and cant wait for quality work, go to a dealer. If you want knowledgeable employees that take pride in what they do, Theze are the Guys!

da
Review №2

I was referred to Autohaus Merkle for an oil change + A service on my Mercedes C300. I received exceptional service, and recommendations to keep my engine in peak performance, for a fraction of the dealership costs. The part I appreciated most about this experience was the diagnostic performed on my vehicle, prior to service to determine need, based on mileage, vs. a performing an expensive A or B service, based on time. Value add! Repeat customer.

Ad
Review №3

THANKS FOR THE HUGE DOOR DING! I paid the $700 bill for an oil change and rear brakes with no question, grabbed the keys to my car and headed home. I called the shop and left a message the moment I arrived because upon wiping it down, I noticed what appears to be a large door ding as shown in the picture. The next day I was told it couldnt have happened while on their property and they had already reviewed the security footage. He would not share the footage with me when I asked and he failed to discuss the part where they had test driven my car off the property before and after service. I am not looking for a handout. I was just hoping they would apologize and fix the damage that occurred while in their possession. I had another service scheduled in a few weeks so it could have been taken care of then. I am very frustrated as I thought I had finally found my go-to service center for my Mercedes. My car did not have one single door ding until now. Upset would be an complete understatement.

Ge
Review №4

I had a perplexing repair that a dealer could not locate and repair. However, in 10 minutes an Autohaus Merkle mechanic located the problem and repaired my car. My TDI is running great. In addition, the staff was extremely helpful in explaining the issue to me. If you have a VW, go to Autohaus Merkle. They are skilled mechanics.

Ma
Review №5

I had some issues with my 2014 Audi s4. I was extremely selective in choosing the right mechanic, I am happy that I found autohaus merkle.They have trained audi techs that are very experienced with the 3.0t engine.Took a bit to get my car worked on but it seems like July is a busy month for mechanics, once they started working on my car it was ready in a couple days.Highly recommend Autohaus!

Ja
Review №6

Friendly and helpful. They were able to get me what I needed at a very reasonable price. Definitely recommend.

Ma
Review №7

My wife and myself had a appointment on the same day but we didnt know, she canceled hers I went to drop off my car they didnt schedule mine and kept my wifes appointment didnt know why I was leaving my car, I explained the issue an hour later they called to tell me what the issue duhhhh gave me a price to start to fix my issue then said that doesnt include parts and labor to fix the issue. Ill never go back and I wont recommend them to anyone, weve had issues with them before and their prices are higher than the dealer

Ev
Review №8

Very competent shop. Been a fan for years. Best place to get German vehicles serviced and repaired.

St
Review №9

Waste of money unless you would like to have someone be rude to you. The office guy is extremely rude and dishonest. Called them for one quote and get there it’s completely different. If I wanted to be berated about my lack of knowledge of my suv you nailed it. Thanks but no thanks big thumbs down

Ch
Review №10

We use them for all our BMWs! They have always been so helpful and kind. Their work has always been solid! So thankful we found this place!

Je
Review №11

I am both sad and disgusted that I have to even leave this negative review at all. That said I had the most awful experience of any shop here regarding the man in the office. There’s a long list of inappropriate words of could have used to describe Paul. After all the rudeness I received while trying to obtain a quote for my 2019 Mercedes he left me feeling insulted and dumbfounded as if I knew as much as them about my car. If I had I wouldn’t being calling them for the help with it sadly my family recommended me here after my parents were long time customers of Carl. Aside from the rude comments and wild use of words from him I still gave my info for the quote but instead received a friend request on my Facebook from Paul! Along with my daughter even tho neither of us had mutual friends with this disgusting man I can only assume the worst. I’m sure that’s some kind of a violation of privacy. The old office man was a kind and caring man always a joy to talk to unlike the new guy Paul who makes you feel as if he could care less about you or your car. Well now that attitude won’t get you far in life. Shared for my mom after they had it removed.

Ja
Review №12

I’ve been coming to Autohaus since I moved to Indy from San Francisco. I’ve brought in my Mercedes, Porsche and BMW for different services and always left with quality work being done.

Ja
Review №13

They are not the cheapest European mechanic out there, but they do good work and I trust them with all of my cars. They dont like to work on older cars (had some pushback on even my 95 S Class) but if youre looking for a solid, trustworthy mechanic for your modern German automobile, theyre it.

Je
Review №14

WOW! Mercedes quoted me $14,200 to repair my engine in my 2016 ML350 & Autohaus just replaced it with a newer engine and detailed my car inside and outside for under $10,000. Very professional, kept me updated and my car is like new. Thank you for your service, I will never go anywhere else.

vi
Review №15

If your looking for quality work at a fair price on your German automobile, this is it.

Al
Review №16

These people are pretty great. I got my intake valves cleaned by them and they also put in an upgraded clutch for my car. Lots of knowledge flowing through this place - they even let me know that I had a bit of a leak to be aware of.Any questions I have had were met with answers that were incredibly helpful. Im planning on doing quite a bit of work to my vehicle myself but should I have any issues or questions, I know EXACTLY who to go to.Thank you all for being awesome.

Mi
Review №17

I took my daughters VW CC here after it started making some noise that I thought was the timing chain tensioner. Paul was very helpful when I initially called in, and Scott kept me updated after he diagnosed the actual issue. The repair wound up costing a lot less than I had anticipated and my daughter had her car back in two days.Their prices are more than fair and they are just genuinely good people. Autohaus Merkle has found another lifelong customer.

Ra
Review №18

Took my Audi A6 there because it wont start even if I jumped it. Fortunately it started and I didnt have to tow it there. I told them to take a look at it why it wont start? I just suggested that maybe its the battery. Fast forward I got my full diagnosis and there were some other issues but the guy said its working fine. I didnt get any work done and went to pick up my car and the car started doing the same thing. It wont start, he was about to jump the car but before that the car started. The car wont start again as soon as I parked it. I called them and he is saying that I checked the battery and the car was running for us, it happened when you took it back and told me that I will have to pay for another diagnosis. Dont go to this place if you dont have any knowledge about cars. I know from the past reviews I have seen, now someone is going to reply on this saying it was my fault that I was not specific but bro if I knew about cars I would have been specific and told you. He kept repeating that it started for us but man thats the problem I came with in the first place and didnt wanted to be on the edge all the time about the car starting or not. Really disappointed even the professionals are ripping us off.

Mi
Review №19

They not only know their stuff, they know how to treat you right.Scott is awesome.

Do
Review №20

I called in for a quote on my Audi A6 after a friend suggested them. I was greeted by Paul he was very professional and very knowledgeable about my vehicle gave me a great quote on my upcoming brake service the beat the dealers price by hundreds using the same parts!! Be sure to check them if the dealer gives you a crazy price. Kudos to Autohaus see you soon!

Ma
Review №21

Good people, talked about cars while I was waiting on paperwork. Will be back in future!

An
Review №22

Got a tune and a oil change from these guys about a week ago, they are the best with prices and service. Will also give you good tips on how to care for your euro car. Thank you guys!!

Je
Review №23

Absolutely fantastic! From the moment Pete picked up the phone to answer all my questions to driving off the property, my experience was FIVE STAR. All my questions were answered, the service was extraordinary (restaurants could come learn some lessons on customer service), the shop was clean and all associates were friendly (the owner even gave me a ride to my job-amazing service). I paid a fair price and the repairs were done in a timely manner. No more dealership service for me. Thank you Autohaus Merkle for making keeping my car in tip top shape such a pleasure! I will be back for my next scheduled service for sure!

Ib
Review №24

To say my experience with Autohaus was disappointing is an understatement — from poor customer service, dismal professionalism, to a lack of expertise, my mistake of choosing this place ended up costing me a lot of money with nothing to show for it. I was left worse off than I was when I came in. The folks at this place misdiagnosed my car and charged me $3000 for it. My C300 had broken down and while the Mercedes Benz dealership had told me I needed a new engine, when I went to Autohaus they told me they knew what was wrong with it and it was a different diagnosis. I was so happy to find out that I didn’t have to spend money on a new engine, but I was so wrong. Not only did they perform an incorrect diagnosis, they blamed me for the condition of my car, saying that if I hadn’t driven it it wouldn’t be in the state that it was in. After some time, they called me to tell me to come pick up my car and when I came, having had taken time off from work, the car wasn’t ready and they told me I should have waited for their call. There was no transparency at all about what was going on and even the main guy I interacted with was so rude that it felt like I was bothering him just by seeking business there. I was hung up on, they refused to show me some original paperwork, & they returned my parts without giving me a choice to decide whether I needed them back citing a core charge. When I asked questions, I was told “it’s a common issue” or “you must not know about cars” in such an insulting way. Whether I know about cars or not should not determine if I get an answer to a question regarding my own vehicle. When all was said and done, they told me that I needed a new engine just like Benz had told me, so the fact that they didn’t even get it right the first time goes to show that this is not the place you should take your car. I would not recommend this, if you care about transparency, professionalism & competence you’d rather go somewhere else.

De
Review №25

Im driving thru town I see my belt is bad on my 1979 superbeetle and need help. I see Autohouse repair on line. They get me in right away. Get all set up and even help me with a muffler. Great techs. Great experience. I wish I lived in Indianapolis. What a wonderful day

Jo
Review №26

Stright up, one of the best car experience ever. In Indy when glow plugs in MB diesel started acting up. Not good ever but in 8 degree weather, bad.I was visiting people associated with high end racing engines and the advice from all was AHM.From the start it was as professional as any MB dealership with something you will never get at a dealership. An owner who works on the cars in his shop.Go there and bring your own Vanilla Frap with skim milk at 185 degrees and know your wagon is in great hands.

Ma
Review №27

If you have a import car that need work they are your place to take it they

Ch
Review №28

Took my A6 there after servicing my Audi at Tom Wood Audi for most of its life.They looked it over and told me no issues with my suspension or anything after hitting a pothole and didnt charge me. I have found a new home for my Audi. Plus Paul and his team were great!

Tr
Review №29

I have been a client for more than 15 years. I have had three BMWs, one Audi and one Porsche serviced with them. They are THE best! Knowledgeable, HONEST and thorough! And, their prices are always reasonable! I would and have recommended them to everyone I know that has a German automobile!!!!!

Na
Review №30

A little over a year ago I bought a 2011 Mercedes thinking I was buying a very dependable car. (Which usually they always are) It turned out, I ended up buying a car that needed A LOT of WORK and these guys have been nothing but OUTSTANDING to me! I was referred by a friend that also brings her GLK in there to be taken care of and they have saved both us many of times when really needed. Everyone there is always helpful and far more then accommodating with their services but I also want to give a sincere thank you to Scott there. Thank you guys for everything and for all of my future work you guys definitely have a life long client!!!! Thanks again so much!! You have no clue how much you guys have helped me and I truly appreciate it.

St
Review №31

What an amazing place!! Paul and his employees were very helpful and super accommodating! This was my first experience here and I am very thankful they fixed my car quickly and made sure I was well taken care of as I waited for the repair to be finished. I HIGHLY suggest them and will definitely be returning!!

Ja
Review №32

Have only gone here since I’ve had my extremely troublesome E46. Very fairly priced, very friendly, and very honest!! I knew Autohaus would be the only place I would go to when they made a small mistake when fixing my vehicle, admitted to it, and fixed it free of charge. Timely service as well. 5/5 stars every time.

Tr
Review №33

Great shop and amazing work Scott and Trask take such great care of all my family’s cars. So thankful to have found a one stop shop as they say! I can drive my Mercedes with out a care in the world thanks to Autohaus. Always good conversation from the other customers while I wait for my oil changes and they guys are all very friendly

De
Review №34

Couldnt differentiate if this place is an auto shop or a cop spot. Paul called the cops on a young black man the other day just because he was skeptical about him owning the car.. I wouldnt advise any young black man or someone of Mexican decent to go there.. Itll be better if this shop can be moved to somewhere else because West Side of Indianapolis isnt a place for racial discrimination..

Re
Review №35

Took my new to me S430 in when it started sounding like a hit dog. Paul and the crew diagnosed it and fixed the issue. Lo and behold, less than a month later the sound came back. I immediately took the car back and they looked at it with no hesitation. The part was under warranty and they gladly re-ordered a new one and identified further damage done. Paul was kind enough to cover the labor and I only paid for the new part. These guys have been nothing but kind and I joke that were family now. I think they are fair and the quality of the work combined with kindness will keep me coming back to them.

jo
Review №36

Have serviced my C Class and A6 for many years; never a complaint always good pricing and knowledgeable techs. Highly recommend!

Ma
Review №37

They have taken care of my cars for years. They work me in on an emergency basis when warranted and they have helped me maintain my cars near new. Customer service is excellent.

Ke
Review №38

Always get great service that is honest and they dont try to get you for all youve got. I like that they tell you plain out what you need and let you know when something else needs to be done but they dont pressure you to get the service set up immediately. Not a lot of places like this make you feel like they care about the car and you. Ill always get my car serviced here!

I
Review №39

Paul is awesome!! He was incredible. He gave me great information about my car! I’m very happy with my experience.

Ry
Review №40

Got an APR downpipe and stage 1 tune put in super quick and super painless. Will be using them again.

Ca
Review №41

These guys are great. The are knowledgeable and explain things well. Trustworthy! Saved me a ton of money after a dealer mistake.

Br
Review №42

I have a 73 Porsche 914 I bought new that Autohaus Merkle has been servicing for years. Their service has always been great but under Scotts ownership and the support staff including Paul, Zach, and a couple others whose names escape me, has been outstanding.Are they inexpensive?, hell no. (Nothings inexpensive for my money-pit.) But fair and reasonable?, absolutely.You just cant go wrong if you own a German car that they service.

Na
Review №43

The folks here are awesome. My 5 series was throwing a fit and the transmission would go into some sort of failsafe mode. After the doctors went to work, shes back and better than ever. Friendly group, fair prices, and an experience that was pain free as it should be.

Ke
Review №44

Can I just say thank the heavens for Paul at Autohaus?! My Audi needed the spark plugs and coils replaced so I took it to a different competing shop that wanted to charge me over $1000 to fix it! A friend suggested Autohaus and gave me their number. Thankfully they were able to get it in and told me over the phone that price was high for spark plugs and coils. I literally just got this car so to hear I was going to have to pay over a grand to fix it? Definitely was a day ruiner. I had my car towed from that shop and over to Autohaus as soon as he told me they could get me in. Seriously so thankful for these guys and they have earned my business for as long as I have this car that needs special servicing! Cant even say enough how thankful I feel!

Br
Review №45

This shop has always taken care of me. Hard to find a good shop that specializes in German cars without having to take it to the dealership. Thanks guys for the great work.

Mi
Review №46

Great bunch of guys. Fast service and reasonable prices. Best place around Indy to get your German car serviced or repaired.

Ka
Review №47

Very thorough, upfront, and honest with everything. We will definitely be repeat customers for life! Thank you!

Ea
Review №48

Great, took time out to educate and looked over my new to me car; I did not need all the parts that I thought I did and was nice to have them tell me as much.

Ve
Review №49

Called in to inquire about a pre purchase inspection on a BMW I was looking at purchasing. From the moment I spoke to Paul he was able to guide me through what I should be looking for and asking the seller. His knowledge helped educate me in my decision and uncover some expensive maintenance issues in the near future. I strongly recommend them and look forward to having my new BMW serviced by Autohaus.

Br
Review №50

Paul and his crew at Autohaus Merkle took excellent care of my wife who limped our 2011 X5 into Indy on a trip from Colorado with a failed rear air spring. I posted on a local facebook group looking for a close BMW repair shop, and Paul took the time to message me personally and let me know his shop was near where my wife was staying. Not only did he get her car into the schedule quickly, but the repair was done as promised at a fair price. His crew also went above and beyond giving her a ride to the airport so she could get a rental car while her car was in the shop. Great service at a fair price. I highly recommend this shop.

Pa
Review №51

I took my ML350 to them because my new battery was dying often. They said they couldnt diagnose any problem but they discovered my telaid was dialing on its own accord so they disabled it. I have to pay about $100 for that. After few days again, the same thing happened my battery will just shot down. I have to buy a new battery even though the battery I had was less than 2 months and it kept happening. Took my car back to them, it took them almost 4 weeks to finally get it checked even though I made an appointment. After checking it, they said theres water somewhere in the car and it will cost me $4000 (four thousand dollars) to fixed the car. I told them I cant put that amount in the car. When I went to get it, they said my diagnostic fee was about $450.I said that was too much and I dont have that amount of money at the time for it because it took them almost a month to get it checked and withing that time, I had lost my job and was in a process of getting another one. They called me after few weeks to come get the car or theyll start charging me storage fee. I explained to them that I needed time to start working. The receptionist Paul, told me that he only said that so as to make me come get the car that they would give me more time. I didnt hear from them again until today when Paul called me and said I already have about $600 in storage fee including the diagnostic fee, I have to pay about $1100 to get my car else theyll put a lien on it. I protested because I wasnt told that. I promised to go to court because it wasnt stated on their property that theres storage fee or on their website. I later went to get my car out without paying that full amount and Paul the receptionist guy was so rude to me. I had changed my wifes BMW X5 oil there less than 2 months ago and its saying oil on minimum level. I wanted to know why that was so since I paid so much to change the oil and if I had to bring it back for them to check, he said to me he will advice me never to bring any of my cars to them again. You can imagine the insolence from someone whos suppose to be of service to people. Hes attitude is just despicable. The worst part was when I was driving my car back home, I noticed my airbag light on and when I get home, I noticed a big scratch on my rear bumper. Got my car out of there was than when I took it in. Ill advice you not to take your vehicle there

Ta
Review №52

Very knowledgeable and trustworthy, in my experience. I will always bring my Mercedes here!

Ja
Review №53

Ive been going to Autohaus Merkle for years for my SLK 230. They always provided great service I knew I could trust. I had my Im never going elsewhere moment when I purchased my BWM 435i and had some issues with the car and the tires I purchased from the dealership. Paul informed me what my car needed and went out of his way to call my warranty company and was even willing to hash it out with the dealership to make sure I was taken care of. Its hard to find a repair shop that truly has all the knowledge and is authentically personable. I have all the confidence that these guys are honest and fair. Thanks Paul, and all the other Autohaus guys for the exceptional service each time.

Tr
Review №54

Excellent service. Polite and personable, very professional. Repair bill came in right on estimate. This shop only uses OEM parts and materials, a very good quality. Id happily take my car there for any further service needs.

Da
Review №55

Autohaus Merkle did an intake valve cleaning and manifold replacement job on my 2.0L VW GTI. The guys were knowledgeable and a pleasure to work with. They even hung out with me after they closed talking cars while waiting for my Uber to arrive. Oh, and they charged a fraction of what the dealership quoted!

Ti
Review №56

Great people and great service! I know my Mercedes is in good hands at Autohaus

Vi
Review №57

Great people, great customer service and great mechanics!! These guys know how to fix cars, and don’t gouge you with ungodly prices!!! My Mercrdes will always be serviced here.

JO
Review №58

Really reliable and affordable German auto repair in Indy. I recommend these mechanics to anyone who is a European car enthusiast because they are and it shows. They dont over charge and they work diligently. It is a very professionally run shop,clean and organized.

Do
Review №59

Great place for service on my Bmw, setting an appointment was easy, service was fast fair priced and efficient. Great place far better than the dealer!!!

To
Review №60

Highly recommended Scott and his crew. I will always take our VWs here. Scott is probably the best mechanic Ive ever been to and he is a great communicator.

Ky
Review №61

Amazing work! They had my car serviced in one day and used top quality parts!

Yo
Review №62

Professional, courteous, knowledgeable, efficient. Thank you for honest and thorough service.2011 Mini Countryman S All42015 Mini Cooper 4 door

Mi
Review №63

Autohaus Merlkle is my go-to for repairs and maintenance. Fair, fast, and well-priced. They quickly diagnosed and fixed the AC problem in my w204 C300, which two other mechanics had trouble fixing.

J
Review №64

Good work, very friendly staff, know what they are doing. Took my car in for A/C compressor replacement and even drove me to school that day. The bill is expensive but at least I have confidence it was done right. A/C blowing cold!

Pi
Review №65

After reading reviews and speaking to Paul I had my mini r56 towed their for repairs because the previous mechanic was not able to do the repairs needed. I had shared with Paul the diagnostic the previous mechanic had given. I was charged a diagnostic fee from this auto shop which did not give any new information the same information I told Paul. My insurance company informed me about the information Paul had given them for repair cost. When I spoke to Paul about this I was told the opposite of what my insurance company told me. Paul wanted to charge me for the core part which I know is refunded when the old part is returned. When I spoke to the warranty/insurance company I was told Paul told the insurance/warrenty there was a 12000 mile/1year warranty, when I spoke to Paul I was told he could not offer a warranty, Paul was telling me different information than what he was telling warranty/insurance company. The service was disappointing, overcharged, and appalling experience. I would not recommend this auto shop to anyone. From this experience this auto shop must not want new customers or potential customers.

Va
Review №66

Took my convertible there and they did a fantastic job. They quoted me a much better price than the dealer and my car has run like a top since then. Only place I would go for service!

Ju
Review №67

Always courtesy and honest!! They only place I will take car.

Ti
Review №68

The only place I bring my cars! Paul and Scott are the best they know these cars I’ve had 3 bmws and a Mercedes here and the service is impeccable!! If you’re looking for a shop to go to go here!

Sh
Review №69

Great customer service and very helpful. Best repair shop in Indy!

La
Review №70

Great guys over there. Deffenitly helped! Knowledgeable. Couldnt ask for a more trust worthy place. I have a 2000 good gti with a motor swap and they knew what was up. Thanks again guys.

No
Review №71

Only place I will take my car. I have been ripped off before by a mechanic who play me for a dumb girl. They are super nice here and treat me like an actual person. They know there way around a Mini better than most people and continue to do a phenomenal service job for me.

An
Review №72

I’ve been here for maintenance and a few repairs and they’ve always taken good care of me. Will return and recommend.

Ki
Review №73

Great service always, highly recommend Merkle. Love the great customer service!

Wi
Review №74

Was in Indianapolis for a trade show. My 335is water pump and thermostat decided to fail while on this trip. Drove my car over to these guys in limp mode after doing a Google search. They fit me right in and installed the parts in a day. Drove the car home 700 miles without an issue. Nothing like a good German car mechanic to get the job done right the first time. Only issue I had was that they charged me a diagnostic fee even though they did the repair. But at least I was able to leave Indy on time. If I were a local I would definitely use them again. Thanks AM!

Je
Review №75

Ignition coils replaced. They squeezed me in on their lunch hour.Edit: This has become the place I call first for advice and recommendations. I trust them.

Ke
Review №76

We drive here from Carmel for all our repairs because they are THE BEST!!!

Mi
Review №77

The staff here is great and the prices are half what you would pay at the dealership. Its where I go to get my wifes VW serviced.

M
Review №78

Great guys. Dont let there location deter you. These guys are great on german vehicles and very nice to deal with

Ho
Review №79

Holy cow! I had to write a review about this place. I have a 2011 Audi A4 that I had taken to the dealership in Carmel for servicing and asked them to check the brakes as there was a thud upon starting and stopping. The dealership quoted me a front end suspension job for upper and lower control arms landing at around $2700.I found Autohaus Merkle and decided to give them a call. I sent Paul the quote from the dealership and he returned one from Autohaus that was going to save me about $600 so I brought my car in.I got a call 2 hours after dropping the car off. I was horrified, I thought I was about to find out something else was wrong with the car. I was wrong. Paul told me that I needed nothing replaced at all and I just needed a bolt tightened on the control arms. Are you serious?! Just saved thousands by going to Autohaus. Those dealerships are so damn greedy, not Autohaus Merkle! Thanks Paul

Ch
Review №80

Paul is amazing! Fair, honest, friendly and professional...so glad to find this business!

Ji
Review №81

Great service

Br
Review №82

Great people. Come here. You won’t regret it.

Wi
Review №83

The service was professional, courteous, and prompt from the initial call for quote through the final repair. Kudos to Paul.

Ka
Review №84

Had my Audi A6 towed to the lot after it died while passing through town, which left me stranded 12 hours from home. This was the third shop I had been at in two days as no one wanted to touch the car. Manfred at the front understood I was in a jam and treated the situation like it was a true emergency. They quickly assessed the vehicle and gave me an estimate within an hour, promising me Id be on my way at the end of the day. A few hours later I drove out of there on my way home with a new alternator.While waiting, Manfred also recommended places to go while the car was being serviced. He definitely put me at ease during a tense situation. I am very grateful for their services and would recommend them to anyone!

Ch
Review №85

Great pricing on some suspension bits for my R53 Cooper S. Excellent service.

Mi
Review №86

I needed rear upper control arms for my bmw 528i and Scott was able to source the parts for me within an hour, same day. I highly recommend this shop for for their friendly and knowledgable service.

Ju
Review №87

They were honest, helpful and prompt with great communication! We’re new to German car ownership and would recommend them to anyone!

Jo
Review №88

Great bunch of guys with the shared goal of getting you back on the road!

Ni
Review №89

This shop is wonderful! Im traveling from out of town for work and my Jetta started running really rough, brought it in, without an appt and because of my situation they were able to get me fixed and back on my way eithiw a couple of hours. If Im ever in the area again, Ill definitely be back. Great customer service, knowledgeable and great prices!

Ge
Review №90

Wouldn’t take my Golf anywhere else. Fast and reliable service!

Ka
Review №91

I initially towed my 05 vw passat here very concerned about my engine being salvageable. Scott, Paul and theyre crew saved my engine at such a reasonable price considering the issues and the work they put in. Extremely knowledgeable about all German vehicles and just really good/honest guys. Ive since been back and they work with me and impress me everytime! Thanks for the exceptional service Autohaus Merkle!!!

Gr
Review №92

Had my Jetta TDI in for an oil swap and fuel filter. I had an appointment and it took LESS time than expected. I was in and out in under an hour. It was about $10 more than the dealer price but worth it in my opinion. I will be going back.

Ra
Review №93

Scott and Team are helpful and honest individuals and work on all kind of German brands.

Br
Review №94

Always helping out! Helped me with choosing my next car! Very reasonable prices

Ko
Review №95

Always come here to get my cars worked on. best in the buisness if your driving german engineering! scott and paul are the best when it comes pricing and getting the job done. would recommend anyone here anytime!!!

Pe
Review №96

The only place to get work done on your VW!!

Ch
Review №97

Professional, courteous, and great pricing. The only place I want to work on my cars!!!

Ma
Review №98

I had the pleasure of working closely with the owner Scott. Nice, personable guy I hope to work with in the future.

Da
Review №99

Scott and Paul at Autohaus helped deal with my insurance company after we hit debris on the highway and got us back on the road. Great shop highly recommend

Ka
Review №100

Very honest and they did a great job on my car!

Information
22 Photos
100 Comments
4.7 Rating
  • Address:3663 W Michigan St, Indianapolis, IN 46222, United States
  • Site:http://autohausmerkle.com/
  • Phone:+1 317-632-7000
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Auto tune up service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
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