Took my bike in thinking that I needed a new gear shift and Hunter who is the best technician for bicycles ever! Was honest and proficient in fixing my gear shift without having the expense of a new one. Quality service and I will always be a loyal customer at REI
When I called about repair of my husbands bicycle, they were knowledgeable and gave me an idea of the costs for the problems we were having. They are friendly and will get the bike back so much quicker than another shop I called. REI bike shop is the best!
Horrible customer service