The bikes are good, the service is great. Reese was super helpful and accomodating. Cooper was awesome and knowledgeable too! Been there twice already to rent ebikes and we’ll be back.
This is the place to purchase your e-bike! Cooper, Brandon and Riess go above and beyond. There was no pressure to buy, Cooper answered every stupid question I had. Brandon knows these e-bikes inside and out (good luck to you on your new endeavors you are a pleasure to deal with!) Came for 1 bike and left with 2! Thank you Riess for getting the bikes ready so quickly. Customer service is alive and well here in a time where it is dead. I will be back for accessories. If you are in the market for e-bikes this is the place to shop! Thank you guys!
Amazing customer service. Everyone who works here goes above and beyond to help with the style and colors you need Brandon, Adam and the rest of the crew absolutely know the bikes and are very patient and helpful
I cannot say enough good things about this place!These guys went completely out of the realm of possibilities to fix and make good an otherwise trashed bike. Over and beyond doesn’t even cover it!Thank you Pedego, Huntington Beach for making my granddaughter a happy camper! Obviously I highly recommend this place!!
So happy I came to this location. I thought I had a much bigger problem than I did. Adam fixed my bikes, gave some expert advice and had me out the door in a jiffy!Thank you HB Pedego!
Excellent service - came in thinking the worst, they did the best! Recommend if you need repairs or rentals. Staff very friendly (Adam helped me out). HB Local resident here.
Bought my tandem electric Beach cruiser here at pedego HB and they always take great care of us keeping my bike in tip top shape. Always appreciate their help and the bike has been awesome for more than 3 years!
Talk about the lamest service ever! Kick a person down while you’re down kinda shop! If it doesn’t benefit them or the shop they won’t help you!I was stranded on my ebike with a drained battery and I politely asked if I could charge my battery and they said no. Of all places they should know the feeling of having a drained battery and feeling stranded. Why do you want to be a paying customer here if they can’t help you when you really need it? Lame 😒 donot buy purchase or rent from this place there are other shop near by that will go the extra mile to help and assist you to earn your business!!
I met a guy at the beach that had a rack for his ebike and I complimented him on it. I’ve struggled to find anyone that had one in stock. He referred me to this shop so I went there excited to spend 750-800 bucks. I walked into the shop and the guy at the counter was on the phone so I walked around the corner and was stopped but a young guy and I said “hello” he responded “yeah, so actually... we closed like 2 or 3 minutes ago, so..” I said “oh, I can’t get anything?” His response “yeah, no, we’re closed, so..”good help is hard to find unless you’re one of the famous people on their website. Product might me good, customer service isn’t
These guys are awesome! They made quick repairs to get me back on the road.
Hello FUN!!We rented bikes today and it was the best day of our HB vaca so far! Thanks, Pedago!!!
Thanks to Adam for quick courteous diagnosis and repair of our new Boomerang, and then checking a lot of other little things to send us on our way in safety and comfort!
Very helpful and highly recommend this bike and service from Adam and Brandon.
Amazing customer service. Knowledge & presentation are 10/10.
Came in and rented some e-bikes and had a blast.
I get ALL maintenance on my Ridge Rider done at this bike store! All repairs are what you want as a customer! Big ‘shot out’ to Adam! He always goes above and beyond in customer service!!
We went biking with our 9,6,and 3 year old kids. They have a wide selection of bikes including electric bikes and a carriage for our youngest one. Bikes are well maintained and clean. Adam was fantastic in setting us. We enjoyed it so much we came back a second consecutive day and have been at this location in years past.
Great bikes but terrible customer service. I had a recalled part to get replaced and misread the time that they open and the employee started sassing us for being 15 minutes early. I can’t believe how bad customer service was when it was over a recall that they caused. Completely unprofessional, I wish I had the employees name so I could inform the rest of you. (Glasses, scruff and a straw hat)I think his name is Adam
Great customer service.Nice people,good rent price.Had fun riding on the beach.
Jacob was very helpful. We are shopping for electric bikes and researching what we can before buying. Pedego is well made and comfortable to ride. Thanks PEBHB!
My experience is beyond awesome with this Pedego Electric Bike shop. The location near the beach makes it an ideal place to rent a bike to enjoy the great California weather!!!The purpose for my writing today, though, is specifically to relate to others about my experience. I am a Pedego Bike owner, and needed my bike to be tuned up and a new tube for the back tire installed. This store was open today for Martin Luther King, Jr. holiday. Derek helped me today, as well as Adar. Derek fixed my flat tire, tuned up my bike, and fixed my bike light as well. After Derek finished, Derek and Adar helped me get my bicycle into my trunk. I am very happy with their service. I look forward to going there again soon. The store is a fantastic place for bike rentals, but also a great store to buy a new bicycle.And my bicycle rides smoothly, as good as new, just like the first day of purchase. Thanks again to Derek and Adar.
Good place to buy a ebike. Good attention
Terrible customer service, the employee who spoke with me was very short with us and completely unhelpful
Pedego of Huntington Beach is an excellent bicycle shop. Chris and Adam go out of their way to be helpful. The have been very helpful when I have had problems. They do excellent and rapid service. They always charge my battery when I visit the shop. I recommend them to all my Pedego friends.
The best e-bikes out there! Quality is top-notch and service is excellent, though rarely needed. Chris and the team at Pedego Huntington Beach go out of their way to make sure I have the best experience possible with my current bike rather than trying to sell me on buying a new one.
What fun! As a 68 y/o woman who has never used an electric bike, Christian offered complete instructions and gave me confidence that I could do this. He was right! Loved biking and cruising with assist north on the boardwalk from 6th St where the crowds were thin and the traffic was light. Don’t miss this fun activity!
Had an amazing experience today on the electric bikes from Pedego in Huntington Beach! Great service and bikes. We would definitely rent here again. Thanks for a great afternoon!
Friendly service nice selection all around good store.
The post purchase after care at Perego HB is superb. Chris and Adam are the best at communication and follow up. I have found this store to be of the highest quality customer care. Thank You.- Gary Parker
I had such a great experience at Pedego that I would recommend anyone that wants a great time on a electric bike should check it out.
Great Place to Buy or Rent a Pedego Bike.The Customer Service is Amazing.All my questions were answered and Service was done on time.Thanks Chris
I bought the Interceptor, and this bike is amazing! I ride it everywhere. For the most part I can ride it all day long all around Huntington and Newport Beach and still have battery left for more.When looking at an Electric Bike there are all kinds of reasons to get one. Ive used it for work so it’s become a complete tax write off for my business. Ive used it for pleasure and Ive used to for advertisement and marketing so it helped generate leads and revenue for my business how cool is that?Its one of the best purchases Ive ever made!If your in the market for an electric bike, before you do anything at all, swing by and see the guys at the HB Pedego Location and I’m sure you will be more then pleased with their awesome customer service, education and performance. Plus, these guys are two of the best Pedego mechanics they have in the entire organization.Be sure to call them and ask for a fun free test ride, that’s all it will take to get you hooked on the Pedego Electric Bike.Pedego HB Rocks!!!!
Great, the very best. Chris & Adam very professional. 😊
Chris, Adam and the whole PEDEGO HB team are AWESOME! Renting PEDEGO E-Bikes to cruise the coast effortlessly is a MUST DO activity for anyone visiting HB.
Called for a part I need for my ebike....guy said if its not a Pedego bike they cant do it. Wow...cool shop dude!
Talk about fun! Cruising all around Huntington and Newport Beach is a blast! The danger is renting one might cause you to want to buy one. Youve been warned!
Amazing time. Best rental place in Hb. Rented from here 3 times now. every time friends come in from out of town this is what we do and every time my friends and family are blown away at how much fun the bikes are and easy. Go all the way to Newport without pedaling once? Yes please!!!! Lunch and Pedal home with not one pedal moving? YES PLEASE!!! If you are looking for something to do that is inexpensive this is it you can see everything Hb and surrounding beaches have to offer easily and fun.
Love this placeBought an interceptor and bike 25 miles a day in it and have had no problemsCustomer service was great and very friendlyLeft one satisfied customer :)
A must do! Go electric!!