Ms Simmons was very very helpful. Got me hooked up and helped me get the broadband service 50$ off my bill plus w the automatic payment i got 5$ off making my 60$ a month bill go to 5$ thats right u heard me 5bucks is all I pay unlimited everything. Go check her and her very helpful assistant out thank you thank you
Went to the store today and the service was great!!!! The rep was very pleasant and patient and we will definitely come back in the future.
I love cricket and there staff was wondering to work with. Ive been a cricket customer for awhile and Ill continue to be a cricket customer
I went to the cricket dealer in Hope Mills for a new telephone the girls were absolutely amazing they got me exactly what I needed and Im very very pleased with their professionalism the courtesy and their patients with me. I do recommend Cricket to everybody I know I think my son and his wife are on Cricket but Im not sure. Anyway its an amazing place I love my Cricket store Ive been a Cricket customer I was the first Cricket customer in Colorado Springs the day they opened and Ive been with yall ever since. If I have any problems youll fix them right away so thanks Cricket for being my telephone store appreciate it and since you appreciate me so much you can give me 3 months free activation cant you sure you can actually three months service for free have a good day and God bless America stay safe
Is it unprofessional employees but the manager on duty did help me get my issue rectified overall with Cricket Im a new customer so I dont have a lot of input at this moment on how their service is but as of right now same to be fine
Zo and Julie are the best...I travel from one part of town to this Cricket Wireless to receive great services. If you have no idea what type of phone to purchase..Stop in and chat with these ladies and I guaranteed you will leave out of there a happy customer with a phone and service that you want and will be happy with. 💯
Im the manager here and my whole team is about getting you a phone you love with a price that makes you smile! So come visit us and lose your old cell company. For the service network of AT&T and affordable smart phones. Hope to see you soon!
I only go to this location ! The young manager Chrishaun was very knowledgeable about the phones and TRULY does everything she can to help ! The other employees were friendly as well and they all worked together like a well oiled machine
Didnt have all the phones they had displayed, but the customer service was outstanding.
Overall my visit to the cricket store in hope mills was great and the customer service was awesome Ill most definitely spread the word around town. GOOD JOB GUYS KEEP IT UP!!!
Been with Cricket for 3 years. No complaints at all. Parkton NC
I like Cricket I just dont like the one in Hope Mills because they start adding extra charges and the one on Owen Drive I like a lot better the girl who works in there is super sweet and she does whatever she can to help
The help is amazing.. The store is clean and welcoming
I am soooo happy that we have a cricket in Hopemills now we dont have to go on the other side of town to pay bills or do it over the phone. My experience was superb the associates were on very friendly and helpful with any questions i had about phones, plans, even down to giving us FREE goodies and guess what they even have FREE phones EVERYONE please stop in and check them out as well as the locations on Grove st and Owen Dr who ever the manager is who have a awesome group of people.
Very nice staff
This store in particular helped us out a lot because a previous store I went to one of the workers made a big mistake and I paid $80 for the service and then turned out they couldn’t switch my phone over and I couldn’t get my money back which was a terrible experience but this store understood and did their best to help.
The customer service was excellent and the store manager was very knowledgeable about the devices in the store. I couldnt have asked for a better experience.
Great service and AT&T data
I didnt go here but its a good place
Customer Service was Awesome!
I switched cellphone service to Verizon.
Best cricket crew ever, i went over there fuming over a mistake from another cricket store that was gonna make me lose 150$ but they fixed it for me and although it wasnt their fault they gave me a free phone cover, very nice and very professional people.
Y’all sum serious
Poor training
They help you