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Brakes Plus
9297 S Broadway, Highlands Ranch, CO 80129, United States
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Brakes Plus
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Le
Review №1

I have been taking cars to this Brakes Plus for over 10 years now, and they consistently do a great job! I have been a customer long enough to know of their honesty and I completely trust them to tell me what my cars do and do not need. They rarely make something seem urgent (unless it is!!) and often point things out that need to be done sometime in the near future, giving me time to think about it and budget for it. I appreciate this so much! The staff is always kind, both on the phone and in person, and they always make me feel like a valued customer. I am so thankful to have a car maintenance and repair shop close to my house that meets my high expectations. Thanks, guys! Youre the best!

ti
Review №2

Brought my SUV in for an alignment check after purchasing new tires. I was out the door in 40 minutes with no charger. All points checked out and were in spec so no work was needed. Thanks for the honest assessment and quick turn around!

Na
Review №3

These guys are great! Super professional and hard working staff who dont hesitate in giving the best service to each customer.I really appreciated Markus and all his efforts in ensuring each customer walked out satisfied.When my car needed an alignment (which I found to be the best priced one out here), the technicians were very experienced and considerate to make sure my car was in tip top shape even after the computerized alignment was finished. For instance, a technician drove my car around the block to make sure the steering wheel was not pulling hard anymore and driving straight. I really really appreciated this!Highly recommend going here!

We
Review №4

Great service would recommend to my friends and family. Fixed my squeaking brakes no problem.

Ga
Review №5

Brian at the front desk was very helpful. He provided amazing customer service. Jerry notified me of what should be done to take care of the issues I was having with my brakes. The team was knowledgeable and friendly. Very pleased with the service provided.

Su
Review №6

My daughter and I were driving from home in the mountains to Denver and Colorado Springs. Twice during our drive our car felt like we hydroplaned around a corner on a dry road. After getting the tires checked out at Discount Tire, they recommended we go to this specific Brakes Plus store to get the car checked out. We could not have found a better place or anyone as compassionate as Brian and the rest of the staff! They were so busy and yet they were willing to help us out. The did a thorough inspection as well as a test drive. We needed an alignment and they were able to get it done. I would recommend this shop to anyone! Thank you Brian!!!

Mi
Review №7

Wonderful service! Cant beat the prices here! I will definitely be returning for car maintenance from here on out.

Jo
Review №8

Great experience again at Brakes Plus. The service is excellent and work very thorough. Have used them for years!

Di
Review №9

It’s incredibly rare these days to find companies that stand behind their work but Manager Kevin O’ Sullivan and Brakes Plus do it right. We had an oil change performed on a 06’ Tacoma and unfortunately the oil plug wasn’t tightened properly causing the engine to seize once all the oil drained.Obviously this was a huge issue and we knew the engine would need to be replaced. When I called and spoke to Kevin I was ready to “go to war” verbally and legally. The conversation with him lasted about two minutes, he took complete responsibility and replaced the engine at no cost to us!That’s how businesses should take care of their customers and we will be lifelong customers… you should be too! Excellent service and honor need to be mentioned and shared. Tell anyone who needs auto service to come here - they will not regret it!!

Gi
Review №10

Great experience here. Will be back

Ca
Review №11

I just moved to the area a few weeks ago and my brakes were making strange noises at 12pm on a Saturday afternoon. Not only were they open but told me to come right in! Brian was so kind and professional and said they would find a way to take care of my car and get me out of there safely. I can not express enough gratitude for the immediate assistance paired with incredible customer service. Thank you!! I have now found my new colorado car garage!!

Cr
Review №12

Words cannot begin to describe how amazing the guys at Brakes Plus in the Highlands Ranch truly are!I brought my 2004 Saturn Ion in for repairs on my brakes 2 weeks ago (after my long time mechanic at a different shop recommended I get all 4 brakes and rotors replaced).I was relieved and surprised when the guys at Brakes Plus only recommended getting my rear brakes replaced as they said my front brakes still had quite a bit of life left on them. I could not believe their level of honesty and integrity in talking me out of getting work done that did not need to be done, thus saving me $400.Today I had them replace all 4 shocks/struts, and once again they charged me FAR less than my mechanic quoted, saving me a few hundred dollars once again! They also offered me a ton of discounts/coupons without me even having to ask. In addition to all of that, their quality of work is second to none!Needless to say, I will be a lifelong customer to brakes plus in highlands ranch as a result of the honesty, integrity, and level of professionalism I have received from everyone at that location!!Thanks again for being so amazing Marcus, Brian, and everyone else!! I genuinely appreciate you all!!

Li
Review №13

My check charging system light came on and I brought my car to them. It was more than an alternator and they took their time and went above and beyond to find the part, which was a lot of work. I so appreciated their dedication, knowledge and patience. I highly recommend all the guys at Brakes Plus Highlands Ranch. They are the best!!!!

Er
Review №14

Came to this location for new brakes and oil change. The mechanics here are friendly. They do not try to talk you into things you do not need. That is a huge pet peeve of mine. People usually assume I know nothing about cars. Pricing is very reasonable compared to other car shops.

Ca
Review №15

I love these guys! Always very through and honest.

Da
Review №16

Was looking to do a realignment on my tires and had the best experience with a very knowledgeable staff taking care of my Truck. They explained what was the issue and was taken care of in a timely manner. Ill be coming back here exclusively for anything else I need done for my truck. Very pleased with my experience!

Ri
Review №17

I have been going to the Highlands Ranch Brakes Plus for sometime now. I am completely blown away with the service, price, professionalism every time I bring in my automobile. Marcus is always a real pleasure and very professional to deal with. This company is Amazing!

YR
Review №18

Great service. Had small problem they could have charged us for but fixed and didn’t make us pay. Very Honest and friendly.

St
Review №19

Wonderful service. Upfront with pricing. And kind!

Me
Review №20

Had a great experience here this week. Great customer service, explained things clearly and was patient with me. I was not oversold and got estimates for future work. Car is running great!

Ch
Review №21

I have been coming to this Brakes Plus for our vehicle needs for several years and would highly recommend them for their quality of work, fair prices, ethical approach to their business and professionalism. Between their mechanics and the team that works the front office, theyve clearly done an excellent job attracting and retaining quality staff.Several years ago, just to do a comparison on some work on one of our vehicles, we took it to another shop that is rated highly nearby with a solid reputation. Our vehicle was overdue for a few items, but the quoted price seemed high for the work. We then took it to Brakes Plus and two things struck me. First, they identified the same issues without us giving any guidance on what the other shop flagged (although unlike the other location, they made it clear what was critical vs. items that could wait) and the quote for the same work was about 30% less. After that, we stopped worrying about shopping around, because we had never had any doubt that Brakes Plus took good care of our vehicles and this solidified in our minds that they also charged a VERY fair price for the work.We keep coming back to this location because we always get good service on all of our vehicles (which have ranged from 30+ years old to fairly new) and in the rare case where they cannot perform work (transmission rebuild, etc), theyve been able to point us to similar quality specialty shops to perform the work.I have had mixed experience with other shops in the past and its been rare when Ive felt like I got both a fair price and good service - always seemed to be one or the other. Theres no doubt in my mind that we get both with Brakes Plus and thats why we keep coming back.

Pa
Review №22

Great service. Great people working there. Definitely glad I stopped in

Ja
Review №23

Could not be more impressed with the timeliness and quality of work they performed for me - top notch

Da
Review №24

The staff were friendly and efficient. Kevin the store manager was more than accommodating and delivered exceptional customer service. Great experience. Highly recommend.

Ka
Review №25

Ryan and Brian were amazing! These guys took care of me and made sure they explained what was going on and then got me in and out which I appreciated.

An
Review №26

The guys at the shop are incredibly knowledgeable and nice. They took great care of me and solved my issue in no time. Id definitely recommend them.

Su
Review №27

During a new tire installation at a tire store, I found out I had 5 broken studs (that hold the tires on the car) across 3 of my wheels which is a really bad situation for driving. I called many Brakes Plus locations and they were fully booked, but this location took me in anyway during their busy schedule and was able to fix the problem and in about an hour and a half I was on my way. They were so helpful and I was very appreciative to be able to safely drive home. The store manager was personally seeing that my repair was performed which was very kind of him. Thanks to everyone there! I highly recommend this store!

Da
Review №28

My car was pulling very hard to the left and I thought something was way out of order... IT WAS... My transmission bolt was missing! My car has been through repairs, oil changes etc... Nobody else caught it! Not only did they help me, but found the correct bolt and did the alignment!! Great team and amazed with their attention to detail!!

Ma
Review №29

The people at brakes plus were so kind, curteous, and prompt with their serivce. They are very professional and good at what they do. As soon as I went in my car was immediately attended to. They went above and beyond to accomodate me and give me the best service. I am throughly satisfied with the service I received and I would recommend brakes plus over all others.

Ji
Review №30

Excellent service and 40% cheaper than at the dealership. Kevin went above and beyond to be helpful.

Re
Review №31

Justin over at breaks plus went above and beyond with getting us squeezed in for an alignment but also shuttled us to and from our second vehicle. Was even able to bring the dog along. Thank you Justin. And breaks plus for being reliable and helpful saving what was a bad day..

To
Review №32

We are on a long trip and our brakes started grinding and screeching. I called them just before close they said if I could come in at 8 when they opened they could give us an inspection even though they had a full day. I got there a little bit early everyone was very welcoming and great they got the car in and let us know what we needed to get done. After talking to them about our trip and circumstances they were quick to work with us on pricing. Not only are the employees here amazing and go above and beyond but another customer overheard us talking and paid for our repairs. I would recommend this location to anyone, even if you are just passing through and need some preventative maintenance. They saved us and got us back on the road home. Thank you isnt enough for the experience we had.

Me
Review №33

Ive been to other brakes plus shops and others have tired to sell me things or tell me my car needs services that i know for a fact it doesnt need but not this shop i went to get new front brakes and they didnt try to upsell me they respected the fact that i knew what i wanted and got it done right the first time. Not to mention they were super friendly!

Ja
Review №34

My husband and I have been going to the Highlands Ranch Brakes Plus for about 20 years. I trust them totally. They do great work and are super nice. I feel that they are completely honest which gives me peace of mind. They have good prices too. I highly recommend them for all types of maintenance and repairs.

Al
Review №35

Ive been going here for years now for oil changes, starter replacement, and other basic maintenance. Theyve always treated me fairly, been friendly, and have done good work on my vehicle.

Sh
Review №36

I had to drive from Colorado Springs to Denver for a job and when I got there, my front wheel started to seize up. I nursed it over to these guys and they quickly figured out that I was completely missing a caliper bolt and the other was loose. They replaced it for me and even did it for free. Awesome guys. I really appreciated them being honest with me and helping me out. Absolutely recommend them.

Ro
Review №37

I just had new tires put on my Toyota Tundra, and the guys at Discount Tire recommended that I go to Brakes Plus for an alignment check as they provide a great service, at a fair price, and very trustworthy. Boy were they right!My Tundras radio antenna had also broken off and the threaded part remained inside the connector. I asked Brian and Kevin if there was anyway to back it out, rather than taking the whole thing apart which would have been labor intensive. Kevin gave it a try and sure enough he did it with a reverse drill! And they didnt charge me a penny for it, where the dealer quoted me $300 to do it!I am so happy I went there and I plan to now always service our two vehicles with them. The funny part about it, is I realized today that they do way more than just brakes! Other than tire replacement and major motor rebuilds, they can do it all just like the dealer, but with a much better price! Any Brian is a real joy to visit with too!

Ry
Review №38

Brakes plus has helped me with both cars, especially with my new car. They have helped diagnose problems. I feel confident in brakes plus to take care of my car for a fair price with quality repairs. The staff is very nice and welcoming as well they let you know everything that they are doing and how they will be fixing your car. I will be continuing to use this breaks plus for maintenance on my car.

Ta
Review №39

Brian is the best! My mom had been coming here for years due to the great service and was always taken care of. When I thought I had an issue, which was just mis-diagnosed, Brian was honest, got everything fixed, handled and then some! Great service!

Ka
Review №40

This is the only place in town you want to take your car! I had extensive repairs and replacements to my 1998 Subaru and I think this car will outlive me now! Kevin walked me through each step of the way and kept me updated. This is a company with integrity and has the customers best interest at the top of their list! I cannot say Thank You enough to Kevin and Brakes Plus!

So
Review №41

My turbo went out in my truck and they were able to get my truck in not only quickly but did a good job repairing it as well. Great shop, I do recommend.

Ni
Review №42

My family and I have been coming to breaks plus off Highlands Ranch Parkway and Broadway for almost 10 years now and am beyond satisfied with their service and work. Kevin and his team are amazing, they treat us like family and show that they really care about us and our safety behind the wheel of our vehicles. They go above and beyond for us. Never take advantage of us or try to push unnecessary service. They are always looking out for our best interest and offer the best deals! We won’t go anywhere else!

Ph
Review №43

I had a rusty bolt head break off in my license plate holder. I worked on it all weekend, to no avail. I called Monday morning and they got me in quickly and fixed the problem in no time (and for a fraction of the price it would have cost to take to a dealer). I appreciate the friendliness of everyone I came into contact with and their willingness to take care of this job for me.

Jo
Review №44

Friendly staff, timely service done well.

Ni
Review №45

These guys were amazing, some of the most upfront, kind, hardworking, honest and even funny mechanics I’ve ever worked with. They got me in on very short notice one evening and did my all four brake rotors and pads in that same evening on short notice. On the phone they were caring, professional, helpful and informative. In person they were exactly the same. These guys are truly great and I recommend this place to anyone whether you’re looking for brakes or any other car maintenance.

Sa
Review №46

I have been to this location for many years and the staff always go above and beyond to get my cars in good shape. Towards the beginning of Covid, my battery died. I called them and instead of me needing to call AAA, one of their staff drove over and jumped it enough to get it to the shop. They also fixed a break light for me for free! Excellent customer service and would highly recommend them!

Ci
Review №47

When I’m out in Colorado visiting family I bring my Jeep to this location for oil changes. In early March I was in for a routine oil change and was informed by Tyler that the radiator had a crack and was leaking a small amount of fluid, and the oil housing unit was leaking fluid also. I have an extended warranty on the Jeep but live in Missouri and knew I wouldn’t be able to drive all the way back home to get the work done at my Jeep dealer. Tyler was wonderful to work with! He called the warranty company and handled the entire grueling process of getting the warranty company to cover the repair costs. Without Tyler’s help I’m not sure I would have been able to get the work approved at this location. Tyler definitely went above and beyond his job description on this repair service. I definitely recommend this Brakes Plus location!!

Ji
Review №48

Great people. I have been using the Brakes Plus in Highlands Ranch for years. Always a fair price and they will tell you if service is not needed rather than just charge you for unneeded repairs. Brian and Kevin are outstanding customer service people. They always stand behind their work. I brought something back a year later and it was fixed no charge.

Ri
Review №49

Called ahead of time to discuss if Brakes Plus was comfortable working on a 1970 corvette parking break rebuild and confirmed by Scott they do these all the time. I requested to use caution on the wheel center caps that often get dented when removed/installed incorrectly. Brakes Plus wanted $100 after the free inspection to let me know parts needed to be ordered before they can complete the work at additional cost. When picking up the car from the inspection, I pointed out to Ryan and the Regional manager, Rich, that both rear wheel caps were dented and appear to be installed with a rubber mallet but also questioned a chip in the door glass, but was honest that I could not prove this was caused by Brakes Plus. Rich offered to replace the wheel caps but this was put on hold pending to complete the repair once the brake parts were available. When calling to schedule the next appointment with parts I purchased, Ryan at Brakes Plus said to contact another shop as they are not comfortable in providing the quality of work I expected.Update: Talked again with Rich, the Regional Manager, and Brakes Plus has agreed to complete the repair. I respect the follow up and look forward to changing this to 5 stars once the work is completed for standing behind their initial commitment.

Sa
Review №50

My family has used the Highlands Ranch Brakes Plus for years. The staff here are amazing. If they dont remember our name off the bat, Kevin (the store manager/owner) and the rest of the team at least recognize all of my family and provide friendly, reliable service every time. Although we often do our own maintenance work and many vehicle repairs (weve got an automotive-inclined family), we use Brakes Plus for all the special work that we havent got the tools for. They are some of the most honest, hard-working, and efficient people Ive ever done business with.I recently took in my car to get some suspension work done. They charged me a very reasonable price and had it done the same day! I trust the folks at this store, and always enjoy working with them.

Me
Review №51

Wonderful! In November I got my front brakes and rotators done by them, at the end of January I would hear my brakes grinding. I called brakes plus and was told to bring it in. They didn’t see any problems and test drove it and didn’t hear the grinding but I assured them I kept hearing it. The man helping me said “ Ok, we will make it right and I’ll put new pads on for you and upgrade the pads as well to premium”. It was such a relief that even though they couldn’t hear it or see any issues they took my word and fixed it for me. I took off work to bring it in and didn’t want to leave there without having them fixed in the case I would have to bring it back again. I appreciated that they valued my time and made it right. I will absolutely be back and I tell all my friends who spend way too much at the dealership to just go to Brakes plus but especially this brakes plus! Very professional and extremely fair.

Ti
Review №52

My wife and I have taken our car here since we moved to Highlands Ranch a couple of years ago. Brian and his team have always been very kind and easy to work with, they give us a very thorough explanation of what needs to be fixed and they are very understanding about pricing. We are so thankful that they are so close to our house. Theyve become our family repair shop and we wouldnt go anywhere else!

Sh
Review №53

After being told that I needed to pay 1,200$ for some breaks and a hubcap missing .. I went crawling in their doors and they took care of more then just a routine break change for way less then that. Honest pricing... friendly employees.. wonderful vibe . I highly recommend more people check them out. I definitely will be back for anything I need for my vehicle and will recommend everyone I know to check them out! Thank you for your business guys!!

Da
Review №54

Quick, friendly service. Brakes feel great again after the work they did.

Ke
Review №55

My dad and I have been coming here for years and this is the only place that we take our cars too. I have a Toyota rav 4 and no matter what the repair is, these guys take care of it professionally, affordably, and in a timely manner. Can’t thank them enough for all the great work that they do!

Mi
Review №56

Took care of my brakes as a walk in same day.

Ph
Review №57

Excellent service and repairs. They have always proven to be reliable and fair.

Es
Review №58

I always go to them and they were actually always nice and help me. They gave me a very good discount since I cant really pay that much.

As
Review №59

Went in to replace my front brakes. Great service! Great honest work. They will make sure to provide all options that are available to save you the most money. I will be back for sure. Thanks!

Da
Review №60

Incredible experience at this Brakes Plus thanks to Brian Wassberg! We were having problems diagnosing our issue and the dealer was going to charge us a fortune! Brian was able to find the intermittent problem with our 2005 Toyota Tundra and get us on the road in one day for way less cost!! These guys are truly the best! I will bring all of our vehicles here for maintenance!

Ja
Review №61

Great service! They got me in and out in the amount of time promised and my brakes feel (and sound) great.

Ri
Review №62

The staff here are great. Keith and JT always are helpful and they do everything they can to finish the work on time. I never worry about the quality of the service, they always take great care of my vehicles. Car care can be expensive, but Brakes Plus in Highlands Ranch always gives me a reasonable price.

Li
Review №63

Brakes Plus Highlands Ranch was AWESOME. They had me in and out within minutes. Everyone was SUPER friendly and quick. Will be a returning customer.

Le
Review №64

My husband took his car for all around brake replacement and he doesnt drive his car anywhere. He didnt even drive it 500 miles and I drove it from Denver to Georgia and the brakes are grinding. We have receipts with mileage on it when it was fixed compared to now. We will be sending a bill to someone because they should not be grinding with less than 500 miles driven since they allegedly fixed them!!!

Ka
Review №65

I got my brakes replaced here a couple of weeks ago and had the most positive experience. The appointment ran a little longer than I expected but all the men working here were extremely helpful and friendly. I got several time updates while I was waiting which I especially liked and when I told them I had to go to work soon they did everything they could to get me out of there on time. 10/10 would recommend this Brakes Plus!

Ni
Review №66

What an amazing experience! My Jeep needed some major TLC and the guys at Brakes Plus on Broadway in Highlands Ranch were Soooo... helpful, kind and thoughtful when telling me ALL that needed to be done.They kept me informed, did excellent work and even though the price tag was understandably high, it would have been higher without their kindness. That’s for sure!!My family has 6 cars, and they have 6 new customers.I highly recommend this company and especially the skilled technicians at this location!Thank you for putting my little Yellow Jeep back on the road, and for helping me be so much safer as I drive. I can’t thank you enough!!

Ma
Review №67

I have always had great service at Brakes Plus in Highlands Ranch. From leaking radiators to alignment issues they service has always been very quick and professional. Their prices are great and a lot cheaper than the dealerships. No up-selling of services or products. Highly recommended.

Bo
Review №68

I broke a tire lug while trying to take the rear tire off my car at home. I called this location and explained to Brian what happened and he said to bring it in and he’ll take care of us. I also wanted to get an alignment and HE HOOKED US UP!!! I didn’t have an appointment and he got us in and out quickly. Brain if friendly and professional and I recommended this location to everyone. Thank you guys for taking care of us.Bobby

Ke
Review №69

Amazing service, really enjoyed the experience getting both my alignment and brakes fixed. Everything was on time and great quality. Will go back for all other services. Big thanks to Ben for helping me out!

Mi
Review №70

Ive had my Hondas and Toyotas serviced at Brakes Plus since 2006. They have always treated me fairly with dependable work and timely service. I have no complaints regarding my experience with Brakes Plus.

St
Review №71

Trust them a lot. Have been upfront and honest every time. Great prices and friendly service!

De
Review №72

They took care of everything proficiently and promptly.

Ky
Review №73

Amazing service, friendly and honest staff. I highly recommend Brakes Plus to anyone whos having car troubles. Brian helped me after I failed an emissions test and he couldnt have taken better care of me. The whole team was quick and diligent in taking care of my vehicle and I was back on the road in no time. They also have very competitive prices compared to other mechanics who Ive seen. I cant recommend this place enough!

Br
Review №74

My Audi S3 slid sideways into a curb when the road was covered in ice. No body damage, but the undercarriage damage was ugly - bent and cracked wheels, bent tie rods and control arm, massive misalignment, etc. Brakes Plus - Highlands Ranch on Broadway made it all good as new within a day and a half after the insurance approval came in, except wheels, which they do not do. The final price came in exactly as estimated. They took the time to explain and show me all the problems, what parts they had to order, and to answer all my questions. I have taken all my cars there for mechanical problems for years and will continue taking them there.

Co
Review №75

Amazing experience! Its never fun to need work done to your car but the guys at Breaks Plus made everything so easy and convenient I felt so much better about it! Highly recommend! Ill be back for sure! 😊

Ma
Review №76

I brought my car in for a walk in oil change, they seemed busy however they were able to have everything done in a timely manner. They always seem to be giving their honest opinion for the best options for my car! 🙌

jo
Review №77

Jt and Kevin were great, on time, helped me out and very professional through out. Told me what was up and what needed to be done. I will definitely come back to this location.

Mi
Review №78

Best service ever I want everyone to go there. Great crew

Au
Review №79

This is the best of the best service I have gotten at Brakes Plus really really friendly Perfect People everything very calm atmosphere absolutely and the service there is it is state-of-the-art and it is very nice to go to somewhere where you feel comfortable and it wont give you like a hard time or or or or or basically nothing like nothing like that but I do recommend this to cheap or friends or who whoever so if you need your car to be worked on this is where you want to go hopefully he can give bigger and better very professional and perfect service I have ever gotten so thank U Brakes Plus where to go.

Cr
Review №80

The guys at Brakes Plus were amazing. They went above and beyond customer service. They were very thorough with my car and communicated with me during the service. Brian was fantastic and I appreciate everything he did for me. We have been customers for years and have been referring friends and will continue to do so! Thank you!!

LP
Review №81

We have been taking our vehicles to Brakes Plus, Highlands Ranchsince 2014 when we moved into the area. We have always beentreated well and these people are so honest and sincere. Trust isalways such a huge issue, however, weve never had one issue withBrakes Plus on Broadway, Highlands Ranch, Co. They take great careof their customers because they care.

Ch
Review №82

Above and beyond helpful. Great customer service!!!

Su
Review №83

Brakes Plus was able to quickly diagnose a problem w/ our car thermostat & get it replaced on the same day. They were professional & easy to work with.

ma
Review №84

They were supposed to charge my a/c unit..a young kid tried to lie to me about my a/c compressor being broke and recommended 1500 dollars worth of repairs. So, I took it to my own mechanic and charged it just fine. I wrote a review and rich had contacted me a few days later and gave me a full refund of my 60 dollars they charged for the freon that was never used.. aside from the young kid they handled themselves very well, and did all they could to make things right.

Ro
Review №85

Brought my wifes car in for an alignment. The guys were very helpful and got it handled quickly, JT helped me at the front and was a pleasure to work with. Will certainly bring our vehicles back to get worked on.

ma
Review №86

I dont give reviews very often but I definitely have to share my excellent experience at this location. I ran into a problem replacing my shocks (MacPherson type) as I broke my spring compressor. Called this location to see if they could help and Brian compressed the spring and gave me back the assembled MacPherson ready for me to put back in the car. This guy is super honest! he didnt even charge me for it! we all know how hard (if not impossible) to find an honest mechanic, from now Im taking all my cars there and recommending to all my friends/family as well! Thank you Brian!Matteo

Ex
Review №87

Do not take your vehicle here if you need anything besides basic maintenance. They will waste your time and money.

Su
Review №88

I asked the for an alignment. I liked that they didn’t try to up sell me. I had just taken my car to my mechanic so I knew there was nothing wrong with my car and I would have been very upset to know that they were trying to tell me that I needed repairs.

Bo
Review №89

Brian is an amazing employee! He always takes such good care of me and my vehicle. I am a customer for life because of him. Thank you!

Sa
Review №90

Great service!!

Je
Review №91

The crew is awesome at this location. I was in and out in no time! I will be back and will recommend to our friends and family to come to this location! It’s worth it!!!

Gi
Review №92

Amazing experience, I had an emergency and they were able to get me in without and appointment and fix my car the same day. The entire staff was friendly and welcoming. Will definitely be the only place I go from now on.

L
Review №93

I have used this location of Brakes Plus for years and have recommended it to family, friends and co-workers. They always do an outstanding job, their customer service is top notch and they will always go the extra mile to make sure your car is in tip top shape. They are more than just brakes, they are my all around go to for anything that needs fixing with your car.

Be
Review №94

Great shop!! Always doing diligent work and amazing customer service!

Mi
Review №95

I took a pickup I to this business in December for a brake inspection. A call from their manager advised the front brakes required replacement. I authorized repair as a general up sell they offered to do other works most of which I declined. They left the air filter disconnected and did work I did not authorize. Nonetheless I paid for the works. Some 3 months later and around 6,000 miles the brakes failed. Metal to metal. It cost $694.77 to repair in addition to paying for staff to take the vehicle in for repair on a Sunday. Contacting brakes plus they deny liability and offered $99.00. Obviously, there is a difference of almost $600.00 I’m put just on the direct repair cost. I’ve decided to take legal action against Brakes Plus. Brakes should last much more than 3 months and 6000 miles. My experience with this business and their evasive attitude leaves a lot to be desired. Standby for updates on the court case!!!!Brakes Plus asked that I contact their service department by email so that they could resolve this matter. I did that and they ignored my email. Terrible service from a terrible money grabbing company. I will proceed to sue them. I will update this review as it proceeds to court.

Ch
Review №96

Great honest service!!

Ry
Review №97

I just want to send a shout out to Manager Kevin OSullivan, Technician - Ryan and Front Desk Customer Service Rep - Brian for going above and beyond to ensure the struts on my car were done right! Your commitment to excellence is appreciated and I highly recommend this store above all others for anyone looking for a trustworthy service station. Thanks for being my go-to shop!

Ma
Review №98

I went into Brakes Plus today to get an alignment done on my Tahoe. When they were preparing to do the alignment they noticed a tie rod end was loose and would cause uneven wear on the tire. The normal time to get the tie rod replaced is an additional 1.5 hours, but Brian was very efficient and was able to get the team to do it in only 30 minutes. Thank you Brian!

Ju
Review №99

I have always had positive experiences at Brakes Plus. They take the time to explain any issues and never talk down to me about technical things. This location is great! Super convenient and they get you in and out while still being thorough. Highly recommend.

Si
Review №100

Great people.. good work they do.. Decently priced..

Information
11 Photos
100 Comments
4.7 Rating
  • Address:9297 S Broadway, Highlands Ranch, CO 80129, United States
  • Site:https://brakesplus.com/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=112
  • Phone:+1 303-683-2400
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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