Had my daughters phone fixed here recently, the guys are very professional and know exactly what they are doing. Did not have to wait long to be helped and they were very attentive. I am surprised at the low cost to get her phone fixed also got a estimate on what it would cost to fix my iPad air and it is the best price I gotten as of yet. I will definitely be bringing my phones and tablets here when they need fixing. The repair time didnt take long either, they kept me updated on when the part will arrive and when it was done. I definitely recommend them.
They a have Home Plus Ins that paid for my screen protector on my phone when I signed up for it. Then a year later the say it will not cover my phone but will cover any thing in my house. When I signed up I asked if it covered my phone because thats what I break the most. Big waste of money and a rip off!!!
UPDATE: Its been 30 days since the battery repair on Pixel 4XL and now my back glass adhesive is completely failing and my rear camera has completely stopped working now. Not sure if hardware fault or related to repair since I received this one (my 5th replacement) less than 4 months prior to repair at the shop.Aside from the time they needed my phone to fix (4-5 days without a phone is just not feasible in this day and age).If its because of ordering parts..then there shouldnt be a reason you need the phone there the whole time sitting there for no reason. I know the repair doesnt take that long...something just doesnt add up
I cracked my phone back in 2019 which it didnt bother me. The top half of my screen would not respond to touch. I had to jam my charger in the port for it to get a good charge. I finally took my phone to get it fixed. Now my phone is like new. The staff treats me like a person I greatly appreciate that alone. I will bring all my business back to them and will recommend anybody to them. Thank you guys for the great work.
I had my Pixel 3 case changed by Mr. Benny today. Great service, super professional and understanding. The store feels good, clean and keeping with all the safety standards. Price was right, overall great place and service. Thank you!!
Went in to have my Pixel 4a 5Gs screen replaced after dropping it. Good as new now, cant even tell it was ever damaged. Great price too. Thanks.
I was unable to charge my pixel 4A phone while on vacation, so I came to this store. They quickly examined my phone, cleaned out the charging port, and tested my phone which fixed the problem. Since they didnt replacing anything, they didnt charge me anything for the port cleaning. So a big thanks to ubreakifix for fixing my phone fore free and making my vacation much more enjoyable!
Dropped my phone and the display worked for a few weeks. Took it in around noon and the repairs were completed the same day. Cost a pretty penny, but less than a brand new phone. Oh and their work comes with a 90 day warranty.
Great service. Professionally inspected my electronic gear and informed me on my next steps for proper repair. Only issue is that the technicians are running on a skeleton crew with only two technicians on site for customer service and service repairs. Please hire some backup associates!
Great service, good in a pinch if you dont have a service contract
Took my little brother’s iPhone 📱 10 in because the charging cable was working fine; but the phone would not charge adequately. Great service …, the tech cleaned the charging port, the phone is charging like a Champ..,! Will definitely use them again if I run into any issues😊.
Left my pixel 4xl for 1 week and literally got no feedback until i called them also they didnt even fix it they said google will have to do it. Fun
Went to have my laptop screen replaced. They were knowledgeable, professional, and exceedingly pleasant to work with. They fixed my laptop quickly and it works just like new.
Benny was very helpful. I had to have my camera lens glass replaced. Took 20 minutes-in and out. No muss, no fuss. Thanks, Benny!
Went in today to pick up my girlfriend’s iPhone after work. I appreciate the peace of mind/professionalism Gunner presented. In addition, the fact that he installed my new screen protector was the cherry on top of the visit. Thank you Gunner
Pixel 4a had an unresponsive touch screen and was still under warranty. They fixed it in a couple of hours and billed google for the repair. I was out the door with my phone working great and nothing out-of-pocket. These guys are great!
Had a Galaxy S10 with a cracked screen. They fixed it perfectly like new from factory. Very corteous and friendly.
Bennie is great! Hes good at what he does and I left very happy with the service. I strongly recommend them
Very fast efficient service. Excellent communication during the diagnostic process and when our phone was ready! Would definitely use them in the future
I had to stop in twice in less than 2 weeks with different issues. My problems were diagnosed and resolved in minutes on my new Samsung a715g. The team is expert and friendly. Samsung chat referred me to them when they werent able to resolve my first issue, which was easily done at this store. I love them!
Always met my needs. Love to have one closer in AZ.
Knowledgeable people, willing to help. Polite as well. No issues with anything we have brought over.
The staff was great. They are very knowledgeable and helpful. I highly recommend this place for repairs and/or accessories, insurance plans, etc. They do it all and they are very efficient and professional. Will go back if need be.
Would be nice to have my complete order! And, then NOT questioned why my order wasnt complete! My food was cold, when I finally got to it. Doesnt taste the same naked, so 2 meals gone bad!!
I got this brand new screen protector and they not only applied it but they also gave it to me for free! (:
I came in for a screen repair, they replaced everything for me. Its like I have a brand new phone. The guy was very personable and friendly. Even informed me more on asurion home+ which I just purchased. That and it was done fast, like an hour.
Awesome customer service. 5 Stars all the way.
Repairs are always done on time and at a reasonable price. Great quality work and friendly staff. Highly recommend.
They are great people at this store. Great fast customer service and never disappointed in out come of problem with phone. love these guys! its my go to place!
Quick 1 hour screen fix! Super easy
The goods - the people were super nice and my phone came back better than everThe bads - I came in for an $80 battery and walked out having no choice but to spend $270. I had a year+ old small crack in screen - NOT the LED. However for these people to replace the $80 battery they said they had no choice and had to replace screen and essentially refurbish the phone.I do feel what I got was a good value HOWEVER its not what I called for and showed up for. I wanted a battery....i wanted to spend 80ish dollars...i have lived with the small crack for so long i forgot it was there and didnt want to spend hundreds fixing it but they left me no choice other than refurbish the whole thing or sorry we wont fix your battery.They were in fact all nice, professional, fast and did a super job on repair...just stop forcing big repairs when only a small repair is requested.
I love that they can fix my phone when I break it. Two times now in 3 weeks Ive had to have the LCD replaced. At 100 and some dollars a pop its not something I love. But they provide a great service and they do a great job. I just have to quit dropping my dang phone.
Best experience I’ve had at a tech repair place. They were responsive and let me know what was happening at every step. Professional and friendly service too. My MacBook Pro is working great again
Great service, Great price, done right. Would use them again and will if I drop my phone again.
I brought my phone in for a cracked screen which was around $90. I thought it was high but I paid. The next day my kid dropped my phone and the screen went black so I brought it in and they said it was still covered by the warranty. when I went to get my phone they said there was water damage and it would be an additional 80 something dollars. When I asked why the water damage was not found the first time they said they did not know. Waste of time, waste of money. I am glad I paid all that money to get to use my phone for a few hours.
They wiped my phone completely with a factory reset. 🤬😡😠🤬 I was told it wasnt a problem just log into my cloud and I could retrieve everything. I logged in and have NOTHING. No CONTACTS, MESSAGES, PHOTOS, VIDEOS. I Dont know what happened or wh.y they didnt backup my phone
Did a great job on my Galaxy S10! Thank you Tyler!👍 Very professional and worked hard to help me out! Highly recommended!🌟🌟🌟🌟🌟
50 minutes to get the screen fixed on my Iphone Xs Max....Great service!
If I could give them 10 stars I would
Went in earlier today for, what I thought would be, a battery replacement. They cleaned out my charger port and I was out the door for free in less than 5 minutes. This is a place of good business and integrity. Thank you for being honest!
Everything was explained. They were kind to me even after i got paranoid and freaked out. Love this place. Fixed my sons ipad that he won in a contest. I am much more grateful than i showed them. Even got a discount for having to wait for a week or so. Thanks Tyler
I have had two repairs (screens) done at this service center, and will definitely be going back in the future.
Awesome experience, repairs covered under warranty
Benny was a ninja fixing.my cracked screen and did it all within an hour. Great customer service. Thanks again
I love this place. Benny is the guy to see. He will get you fixed up in no time
These guys took care of me and fixed a phone of mine. Took excellent care and were very respectful and professional. Everything was completely free due to the device being under Samsungs warranty.
My sons screen was broken by a rock. I dropped off the phone at 5pm and it was repaired and back to me by 730pm. Very fast and courteous service.
Took my phone to the Stephanie location cause my phone wasnt charging and they fixed it within 2 hours. Fast and friendly service. Thank you guys!
Went to store on Stephanie with my son’s completely SHATTERED iPhone 8+. I didn’t know if they were going to try to rip us off (as per usual in the circumstance). The guy at the counter was a DOLL! He was just a sweetheart. He took one look at it- Said $89.00! I was like DONE! Then, they called me just a couple of hours later, phone was fixed like new. Went to pick it up expecting them to try to charge me $35 for a screen saver (What’s good T-Mobile?!). Gentleman behind the counter was not the same one when I dropped off. He was just as cool. He GAVE ME the screen saver for nothing! Even put it on the phone! Service ON POINT- Employees ON POINT! Recommend (x’s10000!). Pleasant, painless experience In a frustrating situation. Very cool, zi have a new repair shop for life! Thanks guys!🙏
Outstanding and amazing customer service. My Samsung note 9 locked up, I couldnt cut it off,switch screens, access or any features.I own several businesses, use my phone forapts,deals create videos, & more . T mobile which was my carrier and they said,I needed to restore it to the factory setting. Meaning Id lose everything on my phone. The rep told me abt Ubreak Ifix on Stephanie across from the Galleria. Mall in Henderson,NVI took it there a guy came out grabbed my phone held a couple buttons and my phone worked. If your phone breaks use these guys theyre amazing.Thx ubreakifixTerrence J,
Bennie removed a broken lightening charger out of my iPad. A pet related incident where I tripped over my long charging cord snapped the charging tip in my iPad charging port. I tried to remove it but was unsuccessful. Bennie removed it quickly and it’s working great! He saved me an expensive repair somewhere else. I use ubreakifix for all my cell phone repairs. They are great! Thanks Bennie!!
Called them told them i had a kids tablet that needed repaired, they said to bring it in. We go in and its a No,We dont repair those. However the guy was super nice but couldve saved us the time of going down there.
While slightly more pricey than I wanted to spend, and the part did take a while to get in, but it was fixed in a few hours. I am impressed and will definitely go back if something else breaks.
They were fast and kept me informed. Super happy that they were able to fix my daughters xbox.
I was skeptical about the quality of repair . But WOW was I surprised. Spoke with a rep by the name of V and the process was fast simple but most of all it was like NOTHING ever happened to my phone (screen broke note 10+) seriously Im glad I came here .
I took my I phone in for repair, Benny Repaired it while I waited He was fast courteous and polite
Had a very good experience here. Very polite. Very professional. Talked me through everything, Charges and wait time.They texted AND called when the service had been completed. Went in, paid picked up my device. No problem. 90 day guarantee for my repair. Will be a repeat customer.
Allen from uBreakiFix hooked me up and installed a Liquid Glass Screen protector on my Note 20 Ultra. Ive bought their liquid glass product for my last phone after I broke the screen and they fixed it. Ive never had any problems with it and ended up loving it so thats why I had to come back again. Allen was friendly and provided a quick install service. Very satisfied.
Absolutely love it. My phone was fixed quickly and I was kept updated. Will go back if I ever have anymore phone issues in the future.
Did a solid diagnostic on the phone and flashed it. Quick and painless with these guys here!
They say they are samsung official repair olace but the guy acted like if he didnt want to help ...useless He didnt even check my phone and ask me to take it home and try to fix it myself... samsung should not do businness with this poor quality stablishments
Qell I had built a PC for the second time and I did something wrong it just wouldnt start up.So I brought it in and let them know, And not only did they get they get it up and running but they saved me the hassle of installing windows and some other programs and overclocked it for me as well.
I had a charging issue with my phone and I called the manufacturer, who told me to take it to uBreakiFix as the issue was covered under warranty. I took it in and they told me it would be no problem to replace the battery. They also told me it would take two to four hours. Four hours later I called and they told me they hadnt even looked at the phone. 15 minutes later they told me it wasnt the battery it was the motherboard. They also told me I voided my warranty because my screen was cracked (which it wasnt. The liquid screen THEY installed had a small chip in it). The motherboard would cost +$400 to replace. I sum, they were going to replace the battery, but when it turned out to be a +$400 replacement issue they found a reason to void the warranty. The manager of the store told me they are encouraged to void warranty claims. I used to be a loyal customer. Now I tell people to avoid uBreakiFix.
These guys are very competent. Provided me explanations to the issues I had with my laptop. Strongly recommend!
FANTASTIC TECH REPLACEMENT OPTIONS FOR ALL OF YOUR HIGH TECH DEVICES, RECOMMENDED! A-
Fast and friendly, have used them multiple times and will come back if I need to.
They did an amazing job fixing my husbands phone it would keep the charger in because it was loose the took it apart and fixed it then put clear glass on our and did great i would recommend this place if you ever have a problem with your phone
Raymond did a very good job in restoring my pc!
They did a quick and awesome job fixing the digitizer on my Note9. Thankfully the phone is under warranty bc they do official Samsung repairs and that can get really pricey on the price of official Samsung parts. But like I said they do a great job here and they are quick too. Also theres delicious Gelato next door!
I dont think I could of ever found a place that saved me from buying a completely new phone! Last week, I had Benny fixed my iPhone. The man is a living genius. He was professional and very friendly! 10 across the board! 10/10 highly recommend
Thought my phone had a virus.(LOL) WRONG. HOWEVER they had me in and out in under 5min. Didnt even charge me.
Professional, Helpful, Great Cell Phone Repair Experience !!!
AWFUL.... Go get your work done somewhere else... Ordered a part and after 12 days with NO UPDATE and calling In 3 times in 3 days in a Row I get an answer and they cant find my name or order... Finally get supposed Manager who is the person who helped Us originally and get told Nothing but how its Amazons fault and he cant control it... I order at least 10 times a week from Amazon for my Business and Never have an Issue... I expressed how Unhappy I was and Got told please dont yell at me sir.... Just a Coward when He cant do his Job!!! AVOID THIS Company and Location Especially at ALL Costs
I had a cracked screen on my Samsung S21 Ultra and these guys replaced it with OEM parts in less than 3 hours. Hats off to this team.
They are Samsung certified.I found them through Samsung. I had broke my S10e to the point I couldnt use it. & had no insurance on my phone. They offer same day repair with warranty & I love that they put a screen protector on my phone. Will definitely recommend this place & bring in my future repairs.
My battery on my Samsung Note 9 swelled. I took my phone to ubreakifix. Great service, honest, friendly, and very knowledgeable staff and not as expensive as other places. Am never going anywhere else if I need any kind of fix. Thank you for getting my phone in working condition.
Josh helped me out here, over the phone he gave me some great information, the day before I arrived. He had fantastic phone skills. Raymond was there when I arrived on this visit and helped me get my screen repaired in a timely fashion. I do not like the fact that they cannot perform a service that you want even if they would not cover it.
My little puppy broke my galaxy note 10 and they were the best option to fix it. I really recommend their services, you can track the status of the repair online. That was great!
I explained my situation w/my ph & all they did was reset it to manufacturers & it wasnt even tht... ( I wasnt recieving tx mssgs or calls )All they had to do was chk my cell ph chip but they ddnt... so i lost all contacts, pix, files, documents .... wish they wld hv dne tht 1st b4 jst doing something I cld hv done on my own 😪
My 1st encounter was one to forget. I had a cracked screen and could not see anything in my screen. I filled out the claim on a computer and was asked specifically If I could see/receive phone calls or texts. Due to the cracked screen I answered NO!! I scheduled a time for the mobile repair as I had to work that day. I was given a 1pm-3pm window. Well....3pm comes and goes so I called the 800 #. They informed me that the tech attempted to contact me and marked me as a no show cuz I didnt answer his text. Really??? So now I am given the option to take my phone to the nearest shop, which is now my only option as I NEED MY PHONE!!! The place I was sent to closes at 7pm. I arrived there at 4:20pm and was told they dont work on Samsung Note phones after 4pm cuz the repair has potential to take longer than expected. Im kind of at a loss for words at this point. I was told then to come back the following morning. Needless to say I was unhappy...unsatisfied...and without a phone!!! I gave 2 ☆s only because after all that, they did do a good job fixing it. 👏 Otherwise it would have probably been the worst experience Ive had with this sort of situation.
They have top level customer service! They treat you like youre a close friend in need.
Awesome, can not ask for better customer service. They told me 2-4 hrs for my repair and about 90 minutes later I received a call saying it was ready
Took long but worth getting your life back
Good people, speedy service.Great place,cheap prices 🙂
Great customer service!!! Thank you for your help!!!
Second iPad the fixed for us!! They are super nice, knowledgeable and professional!! I will always bring my phones and tablets here to get fixed!!
Very detailed work... Even did some extra not necessary stuff for me.
Very professional and understanding. Went out of there way today to help me and my wife get our phones fixxed. Thankyou. The young black gentleman upfront was kind ill be returning. Great work.
These guys made it happen, I needed my Samsung s20 plus flashed under warranty because of software issues. I called ahead to check availability and they went and started to download the firmware while I was on the phone and told me to come in in an hour so I didnt have to wait very long. Awesome! I came in and they had it flashed in 20 minutes, unfortunately it was the device itself that was messed up hardware wise, for these guys got it handled and I appreciate them for helping!
Fixed like new.
I broke the screen of my iPhone. They fixed it within an hour. They were courteous, friendly, and helpful. I recommend them.
Replaced a screen on s10 plus. Done in 3 hours. I recommend.
I have several people on my phone plan. One of them dropped his phone, cracked the screen, and got it repaired through Asurion, at this location. Fast forward 10 months, and his display was glitching, blacking out and becoming unresponsive. I went with him to this location to see about the warranty that they offer. Not only was the gentleman there incredibly disrespectful, but he had the audacity to accuse my colleague of physically damaging the screen himself, and told us to try to scam Asurion instead.Its at this point I should mention that the screen was not cracked, nor was the phone itself blemished in any way. I called Asurion, and they offered free next day shipping on a replacement phone, and verified that the phone damage was not due to user error, but poor quality screen replacement. I would not go to this store for repairs, however, I have had a better experience at the North Las Vegas location, on Craig Rd, even though its a bit more of a drive, Id take your business there.Im not one to post negative reviews, but the customer service I received was abysmal, and I would not recommend this location to my worst enemy.
I walked in with a cracked screen on an iPhone 6S and the repair was complete in about 20mins. Very pleased with the quick repair.
Easy in and out on diagnostic and fast response on my problem
Great job was done fixing my broke screen right when they said it would be done..I would recommend to all my friends and family to go here
Nice location. Prices are decent. Remember to bring in your online quote or expect to be charged a possible different price.
They were nice and did a diagnostics on my phone.
Second time using them for a cracked screen. Always profession. Reasonable on price. And we were in and out within 40 min.
Good experience with my Samsung Note 10 +. Back cover shattered, they had part in stock, price was very good, time to resolve outstanding. A++++ overall experience!!!