Came in for recommended maintenance on my 2012 Toyota tundra. They got it all done in 1 day. Truck runs like it did when it was brand new. Lots of power was restored . Really happy with the work performed. Nice staff. They keep it honest. Would recommend to others .
Took my vehicle to this location on multiple occasions. They are super expensive. Twice they have claimed to fix the issue and I have had to take it somewhere else to either finish the job or to do the job that they were supposed to do. Recently I took my sons car in there and they diagnosed that it needed a new throttle body. $500 later I got the car back and it was idling 10x worse then when I took it in. I took it to Henderson Automotive on Main St to look at it and within 5 minutes he found the problem and had it fixed. Seems they did not connect 3 hoses back and they did not even bolt down the engine cover. (Pictured)
Best Service Center in East Texas. Scott and Amandas automotive knowledge along with the technical expertise of their technicians gives you piece of mind the job was done right the first time and at a fair price. I wont take my vehicles anywhere else.
I was passing through Saturday and had an issue with my truck and the guy up front (Scott) was very busy but told me if I could wait just a few minutes he would be happy to look at my truck. He looked at it and within just a few minutes he found a very minor issue that could have caused a big problem. I just wanted to let someone know this type of customer service to a woman especially passing through is so nice these days. And to top it off, he didnt charge me anything. Very professional and courteous.
Great place to go to for all automotive needs! Scott and crew provide outstanding, honest, knowledgeable and timely service 👍 Definitely recommend this shop. They take care of ya!
I regret not bringing my vehicle to Automotive Super Center sooner. Scott and Amanda are friendly, helpful and kind. They listen to your concerns and truly care about your vehicle. I appreciate their honesty. When one of the repairs on my vehicle got to a point where they were not knowledgeable enough to dig into it, they referred me to another shop. I also appreciate Automotive Super Centers determination. After multiple trips to the dealership and no resolution to the issue with my vehicle, I brought it to Automotive Super Center. They took the time to search for the issue with my vehicle and were able to get it fixed and get me back on the road.
Walmart couldnt get the cap off and recommended their services. The staff was very friendly and kept me up to date on the process. Definitely will be returning for the other maintenance needed on my vehicle.
Very friendly place with fast service. Needed my car inspection and they did a great job .
First time there. Will b the last. Very nice desk folks. In out great service.
Rolled in as a stranger, left as a now and future customer. They even followed up by text the next day.... sounds simple doesnt it. But it meant s lot to me. Thanks
Scott was very professional and up front with all my vehicles needs to keep it on the road safely.
Great service! Scott is always professional and takes car of my vehicles! I wont take my cars anywhere else.
Love the team at automotive supercenter. Great people and amazing service!
I have been here several times over the years. They do not honor any times you schedule unless they want to. Chris or Scott or whatever his name is will be annoyed if you ask about your vehicle hours later, then will push any future calls hours later to voicemail. Everything takes way too long, including oil changes often taking an hour. TV always playing FOX loudly. Sick of dealing with this place treating me like an unimportant customer despite my years of business and politeness.
I take all my vehicles to Automotive Super Center. The team takes care of all my automotive needs. They are great to work with and they are always responsive to all my needs.
Great place for quality service and good price. Always friendly and helpful.
Went Out of their way to help us get this problem resolved, even though they could not figure out the problem. Great customer service.
I have had work done on my granddaughters car before and was very satisfied with the service.
Quick stop for a part which they had. Got it and went home
Scott and Amanda go above and beyond for their customers. Always great service and price. Itsthe best shop in east texas dont go no where else
This place is great. Amanda is very professional and courteous. I am very pleased with this company and will continue to use them for my future automotive needs.
I love ASC! They are so kind and do their best to fit you in!
Excellent customer serviceOn time service and very profesional.
Went there to get a inspection and they said that the service desk lady left to get her hair done so they couldnt do it until she got back
They have always treated me well. Amanda has always been very nice
Amanda is grate she knows her stuff all the people do they take time to find out what wrong and fix it right
Friendly people, great service, what more can you ask for………
Great service all the time. Just in for tire rotation today.
This place is very professional and the only place that will do work on any of my family’s cars, they keep them all safe for the roads that we all travel and they stand behind all of there work, service! Thank you Automotive Super Center!!!! Scott
Best place for service. And prices are fare.
Friendly service good value
My friend dropped his car off here for s tune up. He said they were SUPER friendly.
Great service. Wait time minimal, gd quality work
Got here at 2pm...lady said it would 30 to 45 min before they could get to us....so we went to smokehouse got lunch came back at 2:30....well....4pm....still waiting...I said something about how long we been here they finally pulled a mechanic to do my oil change....Im sure they do good for some but...if I had not said something how much longer would I have had to wait... so...TatumK&L lube Ill never neglect coming to see you guys ever again.....1st and last trip here..4:20 an done....2 hra 20 min....for 15 min job
Excellent price and service, very professional, best warranty around!
Always good advice & services
Good guys but need to have face mask on. Prices are a little to high
They have one of the best mechanics in his party country
Great service, they get pretty busy the only service ive got from them are my alignments for the past 3 yrs i recommend this place
Have been going here for years. Have never had any problems with them. They are highly recommended from me
They do great work just dont get in a hurry. They do not accept scheduled appointments for oil changes. Twice Ive gone and after an hour or more wait had to leave without service. The last time I arrive right after they had opened and was the only person in the lobby. After 75 minutes I asked what the hold up was and was told there were several ahead of me. Would have been nice to know upfront.
Recommend this shop in Henderson the staff is awesome the service is top notch they have great deals on tires they fix me up no hassle. service was quick and done right the lady up front Amanda kept me updated the communication with customer is awesome they have my business.
They serviced my car. Met my expectations and took care of my bill.
Scott is so helpful and nice. I usually dont do very many reviews but I really feel like there job deserves 5 stars because of all there hard work. Also there priced very well and my car runs like a champ now I just wanted to show my appreciation
It a little high service
The folks at the Henderson Automotive Super Center have always done me right! Thanks guys!
Had a little rough experience on the phone yesterday, spoke with the manager today. She was a delight to speak with and revived my trust in the company. Been a customer a long time, will continue to do so becuase of their professionalism.
I had an appointment at 8 am and waited maybe 35 min because they put some one else in front of me. I was there before 8 witch that is the time they open. To make matters worse they lost power because of the storm. So I had to go home and sleep cause I work nights.
The staff here is friendly. They take good care of our trucks and if they cant provide a service they refer us to someone who can.
Super nice guys very friendly but a little to by the book on inspections. I took 2 vehicles here for inspection and they failed them both for the most ridiculous reason so I left went directly over to the other guys and passed with flying colors. Everything worked prefect, brakes, lights, horn, signals and wipers.
I broke down on a back road while out of town. The wrecker drove me to Automotive Supercenter and we got there 10 minutes before closing. They stayed to fix my vehicle which was a fairly quick fix, and got me on my way. I was impressed by all of them. They could have waited until the next day to fix it. I would recommend this business in a heartbeat! Thank you so much.
Great service and customer svc
Midway through a 7 hour drive, my check engine light came on. From a Google search, I found Automotive Super Center in Henderson, TX. The friendly gal I spoke to on the phone said “sure we can help”. Scott ran a diagnostic test, determined that any number of things could be causing the warning light. He manually went through each category to turn off the light. I was good to go, and instructed to seek roadside assistance if the light came back on. It did not. This was all done gratis. I was very grateful for the help from an honest, good guy. Thank you, Automotive Super Center in Henderson, TX. You really are super!
Great place
I was searching for some 4x4 Tires for the first time. Most of the shops in Henderson treated me like I was just dumb and wasting their time. In fact, I didnt know what size would fit correctly without rubbing. The manager, Amanda, took the time to explain what tires and wheel sizes would work on my application. I found out alot about offsets + and -. I decided to buy a set of 33s and they look awesome. Thank you, you will be getting all my business in the future.
Was visiting my family when my water pump frozen up and caused my serpentine belt to break. With no water pump, power steering, or alternator functioning I would have stuck stuck until Monday if not for the incredible service that I was given.Scott was able to get me back on the road while not charging extra for Saturday or the rush service. The mechanic stayed late to make sure I had my truck ready to go.I later found out from the wrecker driver and some people at a local coffee shop that Scott and Automotive Super Center always go above and beyond for their customers. Great job guys, it was much appreciated!
Stopped in to have a low tire checked and the crew was extremely courteous and friendly. They were busy but the gentleman behind the counter (Scott) was very helpful and extremely nice. We highly recommend this facility.
Scott always goes the extra mile to make sure we are happy with are results.They are the best always nice and honest. I am always scared to take my car to the shop but after the awsome experience I had there it makes me feel comfortable to take my vehicle in when it needs to be fixed and actually pay for what I need without all the extras I would recommend this shop for anyone who needs there car worked on.
I was very pleased with the care I received at Automotive Super Center un Henderson Texas. The worj they performed was extraordinary. The staff at the desk was very knowledgeable and gave excellent quotes for parts and labor. I will infinitely will be back for car care service. Check out their great website for location, hours and work performed.
Negative stars......If you want your car back within a calendar year.. DO NOT come here.. it’s pushing two years that they’ve had our vehicle that should have been done within months at least. Also if you expect communication from them, not the best place to go... they always say they will call, then never do. We end up having to chase them around playing phone tag to get any sort of information. It seems like they tell us enough to get us off their back then forget about us again. We paid up front and have even requested the money and vehicle back since they have been unable to finish in a timely manner, no luck on that either.Update to add: Correspondence has begun with the owner, I have posted on behalf of my boyfriend who owns the car and takes care of its maintenance. I am the one waiting for the vehicle as it is my daily driver. I am hoping we get this resolved ASAP.Second update: It is now October.... While the owner had begun correspondence, and we were assured the vehicle would be completed in a short time, we have yet to actually get the car back to see any real progress. At this point it’s been TWO FULL YEARS since the vehicle has been with them. That’s TWO YEARS of insurance paid on a vehicle we can’t even use, and TWO YEARS of putting wear and tear on other vehicles that are being used in place of THIS ONE. THIS vehicle is intended as a daily driver, it is not a project nor a hobby vehicle. This is absolutely absurd and unacceptable business practice. If you have any problems with your vehicle, I STRONGLY URGE you to take your vehicle elsewhere. What an absolute disgrace.
Friendly & professional serviceExperienced mechanicsAlways puts their customers first!
Very Good Service. Very Good Prices. I will definitly be using this place again for future repairs.
Very professional shop!!!! The young lady in the front ( I believe Amanda), was very helpful and went out her way to help us. So glad we were near her facility when we got stranded!!
People are always friendly. Quick service. Honest and reliable. Reasonable charges.
Guys were fast and reliable
I have a 2004 Dodge Ram 1500 quad cab 2 wheel drive. I only use this truck on the road. In June 2017 the automotive supercenter in Henderson, Tx replaced upper and lower ball joints on both sides. They guaranteed the work for 24 months or 24,000 miles. I just learned today I need new ball joints again. I payed them $886.00 for the job and now have it to do over. Its been 2 years and 2 1/2 months. Ive put 34,000 miles on them. The oringinal ball joints lasted 134,000 miles. I am very disatisfied and now have to get new ball joints again. Needless to say I wont do business with Automotive Supercenter again.Thanks, Mac McCarty.I want to update this review. Since writing it I have received a call from the manager at Auto Super Center in Henderson. She offered to replace the bad parts no labor or parts charge. This is a fair offer, but as I told her I already had the truck in another shop. She then offered to return my money for the parts being replaced that they had installed a couple of years ago. I accepted this offer. She said she would like to replace the other 2 that havent gone out yet when they go out. I turned this offer down and said if good parts had been used to start with I wouldnt be dealing with all this. Then she said if I do have to replace the other parts she would bring replacements where ever I needed it. I thanked her. So you can see they try to please. I told her I wish I had been told there were better grade parts. Also after I had gotten the work done a couple of years ago, I had another repair I needed on another truck. She told me what they could do and I said Ill get back with an answer latter that morning. I called and she was out to lunch and the guy said he would let her know. No return call so I called again that afternoon and got same guy with same results. No call back from her. I tried the next 2 days and never got a call back. I just cant use a repair shop that doesnt return your calls for 3 days. I appreciate her call to rectify the problem but it is simply to little to late. I was spoiled because for about 40 years I used a shop that only installed the best parts. I never had to worry about their work, but the owner got old and retired. Since then Ive learned many shops do not operate under the same premise, of course they would lose much of their business if they did, because many only want the cheapest price. I look at it in longer terms and the cheapest is the best parts in the long run. Bottom line..... ask a lot of questions, you have to be your own advocate.
The fixed another shops mistake free of charge! The other shop didnt tighten some bolts when they changed my oil. When I called their shop they were swamped and directed me here. They were fast and friendly!!
Customer service is good. Amanda listened and takes good care of her customers. Shes shows a genuine concern, and I believe its true.
The guys are friendly & funny. They have always done a great job with my vehicles!!
The service was good. Comfortable waiting environment.
Scott was great super friendly they my car fixed up fast for me
These people do their best to get all requests addressed in s timely manner. Great job
In and out fast and easy no problems good price and no hassle ....!
Kinda felt like they saw me coming. They quoted me 425 dollars for two front end outer tire rods on a 2004 Concorde. When the parts themselves are like 25 dollars. Im just wondering how they got 425 when everyone else quoted me less than half that. For both and alignment. They also replaced my radiator which was 325 which makes me wonder if I was duped on that too. Needless to say. I found someone else and I recommended everyone get a second opinion before choosing them.
They are really nice. The service is quick and efficient. Overall great experience.
Everyone was fast and friendly. Price was a lot better than competitors also.
Best shop in town, will do anything to get you fixed up! Bring all of my vehicles here!
Excellent service! Amanda is the best:)
They always take extra care and excellent service. Go see Amanda or Scott.
Amanda always does have the best service ever!
Not a good idea to stop here if you in a rush, or if you have custom wheels... The techs look like they just got out of swagg school, the clerk just sits there playing solitare... The place looked nice but the experience was completely negative! Do not recommend!
I took my truck there and they were cheaper then what the last shop quoted me they had my truck fixed in no time and a man named scott was so helpful. i just told them what sound my car was making and they new right away what was wrong with it
Great customer service. Go above and beyond for their customers
Always very satisfied! They are awesome!
Quick Oil Change. Convenient and Friendly Service!
Very friendly and good work
Great service. I will definitely return.
Best service and best mechanic in east texas
Knowledgeable employees, friendly and helpful, kinda pricy
Great people great service
Always red carpet service from them! Highly recommend Auto Super Center in Henderson!
LOVE the service Amanda is awesome...
Vehicle inspection
The service is NOT that great, and in my case they can never seem to align any car right!!!Frankly I am very disappointed.
Absolutely love Amanda..
Service is always great!
Amanda gets us in and out quickly!!!!!
Go see Doug