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Asian Imports Auto
1025 American Pacific Dr, Henderson, NV 89074, United States
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Asian Imports Auto
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ch
Review №1

Sean was very kind and helpful. He explained everything I needed answered. As a woman not knowing anything about cars he was helpful to me and I felt confident that he would do what was needed not anything unnecessary. Its nice to be able to trust that as a women I wont be taken advantage of not knowing anything about cars. Thank you Sean and his great mechanics.

DA
Review №2

Love this place very knowledgeable courteous professional and good pricing definitely the home for my new Honda

Pa
Review №3

These guys are great. I just moved to NV from DC and needed an independent service shop. But before I could even research, my Lexus ES-350 started giving me trouble on a holiday weekend, so I had it towed to an authorized Dealership who quoted almost $8,000 for repair. Asian Imports was highly rated so I had the car towed to them. They diagnosed a bad radiator and hoses, cost $1,400. I sense that they are very honest which is high priority for me. I will now take my Lexus to Asian for all service and more !!

Br
Review №4

I’m so glad I came here! I recently finished a road trip which put over 3,000 miles on my car. I wanted to get my car looked at and was concerned about my coolant. Sean and his team were super helpful, friendly, and professional. They didn’t upsell me on things I didn’t need and told me what issues I had. Very appreciate of their honest service, I will definitely be returning.

re
Review №5

This place has amazing customer service, they work fast and are straight forward with any issues your car might have.

AR
Review №6

Another great experience!I go to the Henderson location andSean, the crew and even the owner will pitch in to take care of you and your vehicle if need be. Even though my car is pretty old and beat up they have always been helpful and I’ve never felt embarrassed. I trust these guys and as a single gal they gave me piece of mind. My car has never run better and I expect to get another 100 miles out it.

Ge
Review №7

Shawn is a great mechanic and he’s is honest. Always gives us a good price and we feel we can trust him.

Br
Review №8

I’ve had such terrible lucky with cars since I have moved to Nevada and places have gotten over on me and made things so hard and stressful. I came here and met Sean and not only was he nice and funny, he was professional, and cared like I was family! The staff also looked friendly and was nice to! The store was clean, he greets you when you walk in, and made the process extremely easy. I would definitely recommend driving here for your service if needed even if you live far. Definitely worth it! I was extremely happy and pleased.

Ka
Review №9

The people over at Asian Imports were great! They were nice and friendly. Sean was very communicative keeping me updated with any issues my car had and seems like an honest person. He is definitely the guy to see! They found the problem with my car and got it repaired fast. Cost was reasonable and didnt upcharge me for anything unnecessary. Its about a week later and happy to report my Hyndai Elantra not having any issues! Very happy to have found them. Thanks again guys!

Te
Review №10

The guys at Asian Imports are so friendly and super helpful! I have never been so quick to recommend an auto shop!

sb
Review №11

I spoke to Sean after I took my car in for an estimate at another repair place that seemed pretty high. He agreed the estimate was high and to have his guys take a look and give their estimate.I was sick and couldnt make it in as originally discussed, but when I did call to reschedule, Sean remembered me and my situation.I brought the car in, and within a couple hours, Sean called to give me my estimate which was considerably lower than the first place, (about $600 less)! He mentioned similar damage to my condenser, as the other shop, but said the best thing was to replace the condenser, drain and re-fill /re-charge the system and make sure the compressor works, and that the AC system works as it should.All of that was done, the compressor works again and the car was fixed that same afternoon. It actually runs colder than what I remember!I also received an overall discount and they replaced a couple parts at no charge.He did mention that the previous shop did not re-attach my AC lines correctly after they did my inspection (not sure why) and they were loose, which couldve caused further damage as well as causing their mechanic(s) to get hurt.I was very pleased with the work performed, a much lower bill and the attention to detail that Sean and the shop provided. Its always hard to find a shop thats not only honest, but does the job correctly. These guys did both of those things.Thanks for the great work, and I will definitely be back!** UpdateSo about 4 months later, my air-conditioning went out again, and I returned to Asian imports to get it checked out.It turns out the compressor had now expired and it ruined the condenser that I just had these guys install. I have to say I’m disappointed in the service/expertise overall. After speaking to other mechanics since, what should have happened is the entire system should’ve been replaced, because it was only a matter of time before the condenser was going to go out on a 14 year old car, and they should’ve known a s recommended this. I can understand maybe they were trying to save me money, but this cost me hundreds of dollars more in the end, because while they did warrantee the cost of the condenser, I had to pay for the install labor again, plus the labor to replace the compressor and get everything recharged/refilled. Not sure I will be returning here after this experience, unfortunately.

Mi
Review №12

Sean and his crew took care of my 2000 Tacoma, assessing my problem, tackling the issue and making sure my truck rolled out of their stall better than when I drove her in.Thumbs up all around. Thank you AIA!

Ti
Review №13

This was my second visit to Asian Imports Auto, on American Pacific, in Henderson. I went for my cars 60,000 mile service and some other general work. Sean, at the front desk, is extremely helpful and friendly, and the service was done in a very timely manner, considering how busy they are. I will definitely bring my car back to them for any additional service/maintenance that my car will need in the future.

An
Review №14

On a roadtrip our Jeep was acting up some.. Sean got us checked asap!! Amazing service and knowledgable mechanics!!

Br
Review №15

I have nothing but good things to say about this place. I have been there twice and both times they have taken care of me, been honest with me, and have given me an extremely reasonable price. 100% going there for as long as I am living in Henderson.

MR
Review №16

My BIL recommend Asian Imports Auto because Toyota kept telling us we needed new shocks and quoted over $500 for changing them. I took my Sequoia to Asian Imports to have the oil changed and didn’t say anything about the shocks. After they did their detailed inspection they called and suggested a few services (no pressure) and said nothing about the shocks. When I asked they said our shocks were fine and didn’t need changing. They gained my trust, business, and referrals. I highly recommend this place. Cathy, at the front, was absolutely wonderful and kind.

Ca
Review №17

I dropped off a 4runner today for them to look at. Sean got my rig in the shop quick and a quick and accurate diagnosis! I will be back when I need more service.

Mi
Review №18

I did my research before finding a mechanic shop to check out my 05 Subaru Forester and came across these guy’s online and glad I did. Ben was great, diagnosed my vehicle and only charged me for what I needed instead of trying to upsell me. Eddie in the shop did a great job and answered any questions I had. He got it in and out without wasting my entire day which was great. Thanks guys I’ll definitely return and highly recommend.

Ri
Review №19

I rarely write reviews, but felt I needed to here. I had a very tight window to get our car repaired before a long trip, and they got my car in, fixed and ready very quickly; and at a price lower than they initially quoted. Im struggling to remember the name of the office manager (Kathy?), but she was very friendly, gave me multiple updates and generally treated me like a was family. All of my families cars are coming here from now on. Asian Imports is the best!

Re
Review №20

Henderson branch: very honest. Saved me money as dealership wanted to charge thousands for same repair. Excellent.

Do
Review №21

This was the 6th shop my 95 Civic was brought to after the Honda dealership (who had previously worked on this car) could not diagnose the problem. I had a second engine installed by another shop, and the check engine light was on. Not only did they fix the problem within 4 hours, but we decided to have other issues taken care of as well. My old man is finally up and running thanks to the expertise of these wonderful folks. If you have an old Honda, dont give up. Bring it here!

th
Review №22

Sean was super good with the communication...replaced the whole engine in our crv with a low mileage used one for what had to be the best deal in town.

Ch
Review №23

Excellent service Sean is very nice. I will be bringing all of my cars here

Sh
Review №24

I recently purchased a 1995 Nissan 240sx the vehicle needed a new valve cover gasket and a few other things fixed on the car so I was told by a different mechanic in California doing my vehicle inspection, so i set up an appointment with Asian imports on new years eve for 8:30am unfortunately wasnt able to make it there on time I arrived there around 10:30am was so grateful they were still able to squeeze me in to fix my car and the part was able to be delivered to there shop that day, gave me a very reasonable price to fix what I needed done to the vehicle. The gentleman at the desk was super helpful on answering all the questions I had for him he didnt mind me talking his ear off, I have plans to do future modifications to my vehicle and he gave me the names of shops that could do what I was seeking to have done. That meant a lot to me, I told him my knowledge on vehicles was limited to a few things and he didnt take advantage of that fact. He didnt even try and sell me on a new part that I thought also needed fixing instead gave me some instructions on what I could do on my own time to figure out what was going on with that particular part. That meant the world to me, showed me they werent there just to try and get my money instead wanted to help me out and teach me a bit about my vehicle I enjoy learning about my car from a professional. They most definitely have my trust, and will be coming back in the future. I hope this review helps anybody seeking a good and trustworthy mechanic. They earned this 5 Star rating would give them 10 if I could lol

Pa
Review №25

My father was a master mechanic so I did a lot of research to find these folks and they did a great job checking out my vehicle and addressing the issues I was concerned with. Kathy was super friendly and knowledgeable.I will use them in the future for all my vehicle needs. Patty ✌

Te
Review №26

Shawn was very professional. Explained everything what was wrong with the car and did not push that it need to be done right away. He also gave a discount as my daughter had referred me to this shop. Will be coming back for other maintenance stuff on my Volvo.

Ar
Review №27

Another great experience!I go to the Henderson location andSean, the crew and even the owner will pitch in to take care of you and your vehicle if need be. Even though my car is pretty old and beat up they have always been helpful and I’ve never felt embarrassed. I trust these guys and as a single gal they gave me piece of mind. My car has never run better and I expect to get another 100,000 miles out it.

Gr
Review №28

Needed some work on my 1996 Mazda Miata for one of my belts and a fluid change for my clutch. Took it to Asian Imports Auto they did a great job of taking care of me. There was a quick turnaround time and they called me to let me know what they found was going on in their diagnosis. They were professional and respectful. The job was done quickly and effectively. Very happy with their work, and if I ever have another problem with a car I know who I will be taking it to. Highly recommend these guys if you need service on your car, especially if you have an older vehicle. I am very cautious when it comes to taking my car to a shop as it is 25 years old. ASA gave me a worry free job that had me feeling comfortable that I took it to the right place.

De
Review №29

Infinity Q56. I used to love this car. My favorite ie ever owned. Last year or so all these random “little” things went wrong. It didn’t drive as well, the arm rest in the center was all busted up, brakes were bad, etc.Asian Imports fixed everything I knew was wrong and some things I didn’t know needed fixing. Now I LOVE my car again!!!! It rides just like it did in the beginning!!So grateful to them and to Kathy at the front desk. She is so knowledgeable! You get instant feedback on most questions because she is certified as well.Can’t recommend them enough.

Ho
Review №30

Great service. Fair and honest and local. Kathy is friendly and incredibly knowledgeable and responsive. Not your typical experience with a mechanic!

Ra
Review №31

This establishment is amazing. From when you first walk into the door and talk to the amazing receptionist that knows everything you need and it was amazing all the way to pull in my car out and having everything fixed on it I would recommend this business to everybody

Sm
Review №32

Kathy at front desk was amazing. I was passing through NV for work and realized I should get my oil changed. Walked in no appointment, technician and Kathy were very friendly, free water bottles, had me out within 20 mins, still cheaper than dealer wanted! Highly recommend!! If I lived here in the area I would definitely go here for maintenance!

RI
Review №33

I came in with a transmission leak of some sort. Eddie and Keith showed me exactly what was going on very thoroughly. Lee gave me honest pricing which was a lot cheaper than a few other shops I’d gotten quotes from. Very clean shop and friendly staff. I’ll definitely be back there, thanks guys!

Ke
Review №34

OUTSTANDING SERVICE! GREAT WORKMANSHIP!! CLEAN!! DEPENDABLE & HONEST!!! TOOK OUR 2004 SUBIE OUTBACK IN AND THEY DIALED IT IN!!! KATHY AT THE FRONT DESK IS A WONDERFUL GAL WHO MAKES YOU FEEL VERY WELL TAKEN CARE OF...

Ja
Review №35

Ready for me before I got there, finished really quick since I was waiting. Great quality work, less than half the price of the dealership. 2nd great experience with Eddie.

Ke
Review №36

GREAT PLACE, Cathy (front desk lady) was VERY friendly and understanding, felt like i was a family member. I only got a vehicle inspection, unfortunately the car wasnt worth the cost to repair. They completely understood and were gracious. Thank you Cathy and Mike ( i think thats his name) for being personable and having EXCELLENT customer service skills! If i need auto repair again, I WILL be taking it to ASIAN IMPORTS AUTO 👍GOD bless you and ALL your staff, Thanks Again!

er
Review №37

They were very thorough diagnosing problems with a car we bought. We will always use them because we trust their expertise. Thank you to Cathy who was very helpful on the phone to help.

Th
Review №38

Was referred by a friend to check this place out when my compressor went out in my old girl. Not only did they complete the job same day but went above and beyond what was needed. Didnt charge me for certain things since it was needed to do the job anyway. She is blowing ice cold again and much needed in this heat. Thanks again highly recommend.

Do
Review №39

Courteous and professional. Finished same day as promised. Clean shop. Dealt with my warranty company. The AC compressor that was previously installed elsewhere was cheap and only lasted one summer. They recommended, and I agreed to, a brand new Denso compressor that the old shop didnt even offer. I only paid the parts difference.

Ga
Review №40

2014 Jeep Grand Cherokee tlc at new Henderson location: oil, air filter and cabin filter change; tire rotation

Do
Review №41

2008 Corolla LE. My partner and I have busy lives and we totally abuse this car by ignoring it way too often. Alternator died and we had it AAA towed to AIA. Cathy at the front desk is supreme! The mechanic who worked on the car was thorough and pointed out other nits, like a water pump leaking and no fluid left in the radiator. We had them do all the things needed and have our little town runner back in tip top shape. These guys have integrity, honesty, and customer service attitude which is so hard to find in the automotive repair industry these days. We will be back and start using them for our oil changes so they can keep an eye on our car.

Da
Review №42

Very grateful for the exceptional job the team did for me in Henderson. This was my first time going to this repair shop after moving from California. I was comfortable with them every step of the way from pre diagnostics, to diagnosis, repair, and readiness. They had my car completed sooner than expected while tackling 2 additional services that were needed.Overall I would say that these guys are professionals doing what they do best!

Jo
Review №43

Great service, needed a new starter for my 2010 Xterra, gave me a great price, 60%of dealers price after discounts. Keith explained everything and did work himself, Lee handled pricing and paperwork. A great replacement for Ernestos that closed.

Ka
Review №44

Thank you for opening a location on the East side/Henderson. This is the auto repair shop my family and I use and have for many, many years. I go there for maintenance, repairs, tires. They do it all. The staff is professional and friendly. I highly recommend them.

Fr
Review №45

Great staff and service. They offer self serve beverages (water, soda etc). Prices are great as well. Highly recommended.

iK
Review №46

Great communication, friendly front desk, clean and modern store. Highly recommend.

Fr
Review №47

The Henderson location is very convenient as its 1/2 block from work,always friendly and professional

Ba
Review №48

They got me in and out same day for a 100k mile service, and it looks like they did a good job at a good price. Its nice to have an independent shop in the neighborhood.

Ri
Review №49

Eddie and Lee were awesome. Eddie is very thorough and Lee makes sure that you understand everything that is going on before he goes forward with any work. I will be coming back and working with them both when it comes to my repairs and maintenance of my 2011 Mitsubishi Outlander Sport.

Do
Review №50

I’ve been looking for an Honest & Professional shop in Henderson & thankfully discovered this repair shop at their new location. I think I have succeeded. They are my new “go to” car service & repair operation.

Jo
Review №51

They replaced my catalytic converter and placed a safety shield over it. They did an excellent job and very fast.

Je
Review №52

I took my 2014 CRV to the Henderson location yesterday after my appointment with yourmechanic.com left me high and dry. They were able to fix my corroded battery terminals & helped me when I was left a mess after the other car repair company. I was in and out in an hour and am so appreciative that they took me as a walk in with everything thats going on in the world. Kathy at the front desk, I want to give a big thank you to her for making me feel comfortable & safe...as a young lady in her 20s walking into a car repair shop by myself is very intimidating & Im always afraid theyre going to try and shove all this extra work that needs to be done to my car in my face or try to pressure me like the Dealership does. They are very trustworthy & I can 100% say that after today I just became a life long customer & plan on brining my family here & recommending them whenever needed.

ly
Review №53

First Class service... Amazing!!!

Mi
Review №54

Very dependent trustworthy honest

To
Review №55

Honest, prompt, great service

Ti
Review №56

Great experience at Asian Imports. Techs are knowledgeable. Service Writer was honest and informative.

St
Review №57

Nice clean professional shop. Did the work efficiently and as promised.

Jo
Review №58

Everything from taking care of are cars to the waiting room and staff was excellent ! My new go to for our cars!

Lu
Review №59

Very nice and professional staff. Great new addition to the local resources in Henderson.

Ma
Review №60

Very helpful and nice 👍

Information
30 Photos
60 Comments
5 Rating
  • Address:1025 American Pacific Dr, Henderson, NV 89074, United States
  • Site:http://asianimportsauto.com/
  • Phone:+1 702-685-9500
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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