This place will really take care of their customers. I got a good deal on a car. The car I had gotten was great, ran into a few obstacles with it along the way. But they have went above and beyond with making sure it is being fixed and taken care of. They are patient and have shown to efficient. I cannot express how great and hospitable everyone there has been.

They are the best place to deal with very friendly and helpful the purchasing process was easy... I have dealt with them years prior and always have been family oriented people I love them guys I would recommend anyone to get a vehicle from here...ask for Jackie and tell her I sent u❤❤❤

Great vehicle selection wonderful staff great family atmosphere in Auto connection.. thanks you guys for serving my family needs

Great place to buy a used vehicle. Ive bought 3 from them and the staff is awesome!! Ive been doing business with them since 2012 and will continue. They make you feel right at home from start to finish.

This has been THE BEST experience Ive ever had at an auto repair shop!!! My BMW shut off about 15 miles outside of Henderson. This was the only place I called that worked on BMWs in this area. It turned out Im having some very costly issues and they were not sure if they could have the parts today and if that service would fix a possibly more expensive issue. I am a young female in college from out of town traveling alone. Seeing how stressed I became, after a little while waiting, and hearing the bad news, they told me all the possible solutions and price points (including towing it to Greensboro). They gave me a great price on towing the car and told me they wouldnt charge me anything considering the gravity of car issues and expenses Ill have to pay to fix it since Im getting it towed back to Greensboro!!! I could have cried. For anyone who has owned a BMW, you know this is unheard of and so generous. These are extremely HONEST, FAIR and personable people. Everyone from the receptionist to the technicians made me feel confortable. I couldnt have asked for a better outcome to a bad situation. I recommend this place to everyone and will continue to speak highly of their character and amazing service.

Had something come loose in our car on a road trip. Stopped in and they fixed us up in no time. Even gave our pup some water!

Took us in on the spot for repairs with 10 hours left in our trip to return home. Great service and great people!

First class used dealership. Staff is very knowledgeable, always a great selection of cars. The service center rocks and pricing is very reasonable.

This Auto Connections only location is Henderson, NC. If you are here to write a review about any other Auto Connection it will not be directed at the correct business you are having issues with as we have only ever been at this one location. Several of these 1 star reviews have never actually done business with this Auto Connection. Auto Connection appreciates any feed back we receive as long as it is meant for our one and only location. Thank you!

AUTO CONNECTION IS ALL LOVE I LOVE EVERY BIT OF THERE SERVICE AND HOW THEY GO BEYOND THEY MEANS TO HELP AND FIX THE ISSUES VERY REAL GREAT PEOPLE AND I LOVE MY RICKKYY ❤️❤️❤️ .......AUTO CONNECTION ROCK WITH ME ANYTIME COME CHECK THEM OUT GREAT DEALS 👍🏽❤️❤️👌🏽👌🏽

Great buy here pay here. Nice staff. Good warrantys. Mechanics are knowledgeable

I have all maintence done on my vehicles at auto connection. I have found that they provide prompt service with quality work . All of the employees at auto connect are polite and courteous. I also have my vehicles washed and detailed there . Excellent job done always with an excellent staff !

While travelling, decided to get a car in tow inspected. Upon arrival, the Ram 3500 blew a water pump. Auto Connection did the inspection and replaced the water pump. The water pump took longer than the shop was opened, however the staff said we are not going to leave you stranded, and we will fix it. They fixed it with a smile and we were back on our way. Great shop, trustworthy and knowledable technicians, outstanding customer service!

This is one awesome car lot,with great employees always willing to go the extra mile..I highly recommend them for your next vehicle...Johnny Overby and his staff are the best!!!

Great people

These people are the best! I was traveling to Chapel Hill from Richmond and had car trouble. I googled car service and found these folks. After arriving within a half hour of closing time on Friday I didnt have high hopes for getting home or my car fixed. They had me ready to go within an hour (had to get parts) and gave me a very fair price. If I lived anywhere close to here this would be the only place I would ever go for car service. Friendly folks and real pros!!

They sold me a vehicle that was leaking oil and gave me the run around for 5 months until the warranty ran out. The sensors were going crazy and the car would shut down. This vehicle put myself and my family in danger and they did not care at all. I lost time and money messing with this group of people. They take advantage of what they assume are desperate people. They don’t check the cars properly but they throw them on the lit.. CROOKSThey asked me to come back every week to find out where the oil leak was coming from. When I asked them to trade it out they refused forcing me to drive a truck with stability track issues. The HENDERSON location is a no no

My outback snapped a belt on I85 and luckily we were able to pull off and make it into auto connection service center parking lot. Never heard of them, but they said they could replace the belt before they closed. We were so lucky, since it was friday before memorial day weekend. The belt was cheap, charged 1 hour for labor, even fixed a seized alternator bolt. Brought out a water bowl for my dog while we waited. Everyone there was very friendly. Cant thank them enough for turning a bad situation around for us.

Beware of these CROOKS!!!! They will sell you a lemon for 4-5times the value of the vehicle!!! Know its something wrong with it and still will try and talk you into buying it! They got my besties sister with one!!! Now theyre talking about taking her to court for breach of contract!!!!! They breached the contract when they sold her a lemon!!!!!!!! She was willing to do a voluntary repossession and they refused to come pick up the car......she was willing to do that bc she could no longer afford repairs and payments. The payments were ridiculous as well $350 for a 2004!!!!!!! The value of this particular vehicle was no more than $2500!!!!! I urge you to do your research on this company if youre considering doing business with them!!!! Oh and another thing ask them why they shut down their Raleigh store without properly informing their customers about it!!!!!! This company is a snake lying and waiting on its next victim please dont let it be you!!!!! We all work to darn hard for our money to be handing over to someone who is looking to get over on some innocent soul just trying to do better!!!!!

Impressed by attention, knowledge, and professionalism. Have already recommended to others.

Great folks

Never buy a car from ANY AUTO CONNECTION. TO DAMN PRICEY. Paying over 13,000 for a 2006 Chevy equinox. Always having issues. Definitely regret it.

Great service department. Buy here pay here with a great selection

I have brought/paid for 3 vehicles from Johnny and Ricky Overby and never had problems of any sort except a battery replacement on one that I purchase back in 2010 And replaced the battery in 2012 I highly recommend auto connection good ppl to deal with

Absolutely wonderful customer service our sales representative got us into an amazing truck at fair price

Good people to do business with, got a great car for a good price

So far I love the professionalism and inventory.

I really like them they really helpful

Ive had my car for almost 2 years...These people were nice and professional anytime I had a problem they worked with me to find a solution soon my car will be paid and I will look forward to getting another car from them.....

Amazing service department!

Everyone there professional and pleasant

Great. Place of business

WOW! Lord have mercy!

Quick and friendly staff

Fun and friendly service

Vehicles are way overpriced.

Not good at all

Go elsewhere

Nice