Great service! Knowledgeable staff! Will definitely come back!
Found this place online & went off the reviews & Im glad I did! The staff was super friendly & helpful! Took a little longer then anticipated but they had to order a part they didnt notice during inspection & replaced it for me as well. Definitely recommend this place if you want fair prices & honesty!
Very fair prices, incredible customer service. The lady waited for me after hours because I had to wait on an Uber, other companies would have just had me pick it up the next day Im sure. Thanks guys! Car is running great!
I love the owners Kevin and Amber.. They are amazing.. They explained everything they were doing to fix my car.. And got right on my car.. Definitely will be going back to get my car fixed again..
Very honest people that do great work
This place is awesome. The owners are super nice and accommodating and most importantly WILL NOT RIP YOU OFF. They are super honest and work is superb. As long as I have my car and they are around will have my business.
This girl knows what shes talking about really helpful
Out of nowhere my brakes started to make a load noiseCanceled my plans and googled this placeThey did a great job for a fair priceI would definitely recommend them + they do all sorts of other things like oil changes etc.I will come back.
Very honest and professional shop. Would highly recommend Brake Masters for your automotive needs.
This review is long overdue if Im honest. My first experience with Brake masters was probably a year ago. I went in with my Mazda 3, and needed new front and rear brakes. The rear brakes were a pain in the butt... long story short... (after MANY attempts to alleviate the issue) my car didnt like after-market brakes. Their patience and eagerness to make sure my vehicle left in the best shape was clearly their top priority. I appreciate that more than anything. Today my husband went in there with our other car, for brakes and an oil change. They informed us that our brakes were still in good condition - no need for new brake pads. Other places might have just changed the brakes and charged us, but these guys are honest. I would recommend them to anyone and everyone.
Awesome Service!!! Very Friendly Management, makes you feel @ Home when you walk in, it was my first time there but wont be the Last 😍😍😍👍😁
Look, Im a Lyft driver n getting my brakes done is the most important maintenance on my vehicle. Ive had many places but none compare to the great service n maintenance I received here. More importantly, no one beats the great prices. The safety of my passengers mean a lot, thank you for checking my breaks. The cash tip was because honest shops are very hard to find. Happy holidays plz..stay safe n Im a fixed customer bringing you more customers. God bless you all, n thank you. From Praying lady.
Nice people ... Wont charge if alignment is not needed ... That is good customer service and integrity👍Could have nicer sitting area.🤔
Top notch! Very friendly and great service!
Family owned, nice people, really good service.
This is the most honest business owner I have ever come across. This shop knows there cars, fix quickly and back there work! Ive been coming here for the last 4 yrs.
It was great not many shops work on new VWs
Great People, awesome service
I had to have my front and rear brakes done soon because I taking a trip. A was able to get an appointment right away and the guy who my husband and I spoke to was very helpful and friendly. The price was great and they got my car a few hours later. I will definitely be back.
Great service. Did a great job on my car had front and back brakes done. Reasonable price very knowledgeable.
A small shop that offers many services besides just brake . Prices are reasonable and work well done.
Good price, honestly service 👌
I have been using this place for years because of one thing, Honesty! They do more then just brakes. Kevin and Amber run the place. They are quick and super fair. I have taken my car in thinking something was wrong and they could have lied to me but instead assured me that my car was fine.
Great service excellent price
Awesome service...so nice
King coilover spring swap
Looks like smaller facility but, the profesional service it is the best of Hemet.i will only recomend to adjust to repair prices so customers in the area will come back to this great repair facility.
Brake Masters is one of those mechanics you can go to and know you and your car are in good hands. Weve been coming here for years and are so thankful to have found them! They are honest, knowledgeable and fair. They have worked on our 4 vehicles and we have always been satisfied with work. They have gone above and beyond on more than one occasion to accommodate us and we truly appreciate them!!
They are the best!!
We always have the absolute best, honest service there and would you believe the nicest people!!!
Very honest. They have my business for life!
Their prices are great and they have great customer service.
Very honest people hard to find
OK, LET ME SAY THAT I NEVER WRITE REVIEWS, BUT I WAS TREATED SO WELL BY KEVIN AND AMBER THAT I HAD TO SPREAD THE WORD AND TELL PEOPLE THAT THEY ARE THE SOME OF THE MOST HONEST AND DECENT PEOPLE I HAVE EVER DEALT WITH, EVER....THEY COULD HAVE CHARGED MUCH MORE FOR THE GREAT SERVICE I RECEIVED, BUT THEY WERE SO HONEST AND REASONABLE, AND THEY LEFT ME SO IMPRESSED WITH THEIR CARE OF MY TRUCK! KEVIN AND AMBER ARE MY GO TO FOR MY AUTO NEEDS...
Family owned & family operated. I love this shop make u feel like part of the family. Best shop in town I highly recommend this shop thanx guys for hooking up my Wife’s car will be coming back for all my future repairs
They were friendly, quick, efficient, and my Suburban runs Sweet!👍🏼
Great customer service. Ill go there every time
Ive been bringing my cars here for years. Family oriented operation. Staff is always friendly, helpful & accomodating.
Going to miss this shop. Family is important to me and this business is family owned. Kevin and his wife are really nice people. Prices are great. I highly recommend this shop here in Hemet. Unfortunately Im ohio bound. But it was a pleasure doing business with them.
I have taken my car there 3 times and each time I am greeted and given a full run down of what will be done and a time estimate. I will continue to bring my car here for service. I love feeling that I am respected as a female driver and not taken advantage of like some other shops do. 5 Stars .
Had a messed up front axle and boots .Had to order parts so made appt for a couple days later, all fixed, very nice, Amber ( office ) Kevin did the work. Great job
Good honest people and mechanics here never had a bad experience here I really like these guys
These guys always take care of me! For example, they fit me in super last minute on a Friday afternoon (currently writing this in their waiting room) to do a much needed alignment on my car and even coordinated with the tire place next door to have my tires rotated and 2 new ones mounted. They fixed my brakes when I had a problem with a stuck caliper and their prices on synthetic oil changes are the best Ive found in the area. Thank you Brake Masters Hemet you guys are the best!
Always impressed!
Mike and the team are absolutely awesome! I personally have had work done here for the last year. Nothing like finally finding honest mechanics who work with their customers. Theyre Honest in evaluating the service you need and have great customer service. Id recommend these fine people to anyone!
They fixed my truck in minutes
Fantastic shop for all of the work you need to have done. Great owner Kevin and all his crew and family.
The owners are delightful, I was really pleased and comfortable watching a movie well I waited I give them 10 🌟
Love love love you guys!!!! Super helpful!! Trustworthy!!!! Prices on point!! 😁
Excellent honest. My brakes were noisy and they inspected. Told me only needed grease.
Kevin and his team are very hard working and honest. The type of mechanic you want to go to. Doesnt sugar coat anything and tells you how it is! Even if you dont want to here it cause it hurts your wallet lol. Thanks for your hard work guys!!
Great job. Great prices.
Kevin and his team always greet you as a valued customer and do the job right the first time! I appreciate the help and honesty that is demonstrated here. A rare find in Hemet valley. Thank you!
Had a problem with the brake line and Brake Masters in Hemet was AMAZING!!! It took them the amount of time they quoted me and this was waiting for a part from Moreno Valley. I will go there again if the car needs a service they perform.
Always helpful and very nice!
Best repair shop in the valleyVery honest and helpful Kevin and amber fediel and jesse all great people
Great service, very trustworthy.There was an old lady who brought her car in to be serviced before mine and they let her know that her car had nothing wrong and didnt need to be serviced yet, and that just spoke volumes to me.Plus their lobby has a keurig and red vines.
Great service great prices this place is the best place i have ever been to. Definitely if you need car repairs check this shop out.
Kevins shop did a great job on my brakes for a great price!
Individual at the counter of latino descent stated a 1:30 minute wait. I agreed. Returned 1:30 minutes later to find my vehicle sitting in the same place and a new customer in waiting room (of latino descent). Is this place just for latino and occasional caucasians ? Dont like pulling the race card, but Im giving this rating because I want this place shut down. No American should have to experience such behavior in their borders.
These guys have been the best! Great alignment job and their service is awesome!
Very good place to have all the work on your car done friendly people good price
Best auto place to get stuff done to ur cars
I have been going here for the last 2 years. Today, June 24th 2017 at 8 am, I had the worse Customer service experience I had in a while. I know Saturdays are busy but there is a way to convey that in a professional manner to customers. I asked the gentlemen at the front counter how long the wait would be for an oil change. He through his hands up in the air, as though I asked a stupid question, and he said, couple of hours dude. Its a Saturday. I drive a city bus for a living and if a passenger asked where is downtown Riverside and I through my hands in the air and said Google it I would probably get punched in the face. They have great customer service here however, this gentlemen obviously was having a bad day BUT, its no excuse for bad customer service.
Traveling thru town had warranty issue from work done in another state. SUPER SERVICE, SUPER PEOPLE! Greatful to find and would highly recommend to all!
I got my oil changed i love there service and how efficient they are .I always take my car to them .There the best in town . Thank you Kevin for taking dood care of my car.
Went to this location after searching for someone to do my brakes . Awesome pricing and service ! This is how professionals operate! When u need brake work u don’t go to a muffler shop!
Just got my brakes done on Saturday and they did a fantastic job!
This place is trustworthy. They will take care of you.
Best place for auto repair
They are a honest shop great service
Kind, honest, knowledgeable, humble and trustworthy. Thank you Kevin & Amber for the great help & service.
Kevin is an outstanding business owner. Stands behind his work every time!
Kevin is great! He knows how to take care of his customers!
Outsanding Fair and Honest Mechanic! Kevin goes out of his way to explain what your car needs and priooritize if on a budget.
Great prices, family owned,great service
Friendly, fast and honest.
To much for brakes. Way to busy
Honest Mechanics, great prices. Kevin is the man.
They took great care of me, even when I had a problem with a defective part.
The service is impeccable here. ..thank you for the alignment
Cool place and peeps
Fast And, Professional!...
Honest good people
Never been here but the one in riverside is great
Great price and quick
Fair prices
Honest people
A bit on the expensive side but it’s worth it
Cool peeps
Great service !
Pros
BEST ON TOWN. Great customer service. Great prices