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All About Flooring
2111 N Pleasantburg Dr, Greenville, SC 29609, United States
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All About Flooring
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Pa
Review №1

I went in for a two remnants. Dawn treated me as if I were carpeting an entire large home. The gentlemen who delivered my rugs were helpful and patient. From picking out my rugs to delivery, I was thankful for the time and consideration I was given. A bonus, in my eyes, was finding out that All About Flooring is a locally-owned company.

Ja
Review №2

All About Flooring was wonderful to work with. There are plenty of flooring samples available to compare, in a clean and organized store. Dawn took plenty of time to educate us on the different types of flooring and we ultimately chose a carpet that we love. The carpet installers were efficient and did a great job too. Everyone we interacted with during the whole process was friendly, professional, and personable. We have been back to purchase laminate flooring and will be back again when were ready to redo our next area. Thank you All About Flooring! :-)

Br
Review №3

I was recommended to get my carpet squares for my classroom at All About Flooring. They are very nice and very helpful. A gentleman named Danny helped me and actually gave me the carpet squares for free!!! I was very impressed and it made the rest of my day good to know people will still do kind things😄

bo
Review №4

I had posted a little negative review earlier about additional charges being added after the fact. However, I must say that Carol has come through in a great customer service outreach. She went to her boss and got the extra charges for floor removal deducted. Thanks Carol for your customer care.

Ki
Review №5

We cannot say enough about this process from start to finish. Carol was great to work with. She gave us samples to take home to try to match existing hardwood floors. She was knowledgeable, accommodating, and professional. Brian and his team were the best! They made the installation process less stressful than I could have imagined. The floors look better than I could have hoped for. I would not hesitate to use them again. It was a job well done! Thanks to you all!

To
Review №6

The carpet was exactly what they said it would be. Happy with the product and extremely happy with their installer Roberto Padilla. He went out of his way to take extra care in the moving of our furniture and installation of the carpet. Highly recommend him and them on future carpet and flooring installations.

Ch
Review №7

We were LONG overdue to have our carpet torn out and upgraded to LVP. The staff at All About Flooring was very knowledgeable and helped us find exactly what we wanted. The installation crew went above and beyond to make sure everything was done right. We could not be more pleased with our experience! Highly recommend!!

Da
Review №8

Roberto and another young man installed carpet on our stairs and a room today. They did an EXCELLENT job! They were prompt, professional, courteous, answered all our questions, and cleaned up beautifully after the job. The carpet looks fantastic and l highly recommend them.

Ch
Review №9

We had a very good experience with All About Flooring. Heather our sales representative gave us very good advice and guided us knowledgeably thru the process of selecting our kitchen flooring product. Everything arrived on schedule and the installers showed up on time as they said. The installers which were Rod and his helper Joel did a fantastic job. Rod’s years of experience really showed in his knowledge and quality workmanship that they performed. At one point during installation there was a sub floor issue and they talked with us about it, made recommendations and then resolved the problem. We appreciated them wanting to do the job right the first time and not try to cover anything up by applying just a quick fix. Our new kitchen floor looks great and we are very happy with them! This is our second flooring project with All About Flooring and I would definitely recommend them.

Jo
Review №10

I looked and looked and took many samples home. Finally, I thought wed found the perfect flooring, just to find out that once the kitchen cabinets were installed, it wasnt going to work. So, I went back to the store and started again. Dawn was amazing! She was so patient with me, helped me with the pros and cons of different materials and brands, and helped me find three samples I loved. I brought it home and my husband, our designer, and I all agreed with Dawns pick! When it came time to install, I was blessed to get Rod as my installer. He is a true craftsman and really takes a lot of pride in his work. He and his crew did a fantastic job. The floors look beautiful and I couldnt be happier. The entire experience at All About Flooring was fantastic. I couldnt be happier! If youre looking for a great company to work with, your search is over. Hands down, this was a great experience.

Er
Review №11

All About Flooring has major problems with their contractors. On the day our flooring was installed, the installers came, ripped up half the carpet in all rooms in the house, then called us to say we had to replace the entire subfloor of the house. Of course, the contractor had a buddy who could do it this week for only $8-10k. We immediately got a second and third opinion from other companies and were told we were being scammed and only a couple pieces of subfloor were bad.To add insult to injury, All About Flooring then tried to charge us for a stair runner installation their guys never installed.Avoid this company and their dishonest practices at all costs.

Th
Review №12

Very pleased with All About Flooring. I a DIY flooring person, so All About Flooring was able to order the brand of flooring that I needed. Friendly and helpful staff and timely delivery on the flooring.

Cy
Review №13

All About Flooring did a great job matching existing hardwood to replace carpet in our upstairs and replaced carpet on the stairs. Tom, our salesman, and Brian, our installer and his team, did all they could to make sure we got the product we wanted and the professional installation completed in a timely manner. I would recommend All About Flooring for any flooring project.

Ma
Review №14

Steve has been amazing throughout the entire experience. Would recommend All About Flooring to anyone around!

Co
Review №15

I was able to find just the right product I needed with excellent recommendations from the staff, especially Dawn Clark. My downstairs flooring badly needed an update and they were able to provide me with high quality material for very reasonable pricing.Scheduling was easy and the installer, Juan Alrias, and his crew were impressive with their skill and attention to detail.

Ma
Review №16

Enjoyed the first phone call, was told I would hear back the next day. Had to call back and start over, finally got someone to the house and got a quote.Was ask to make a deposit and did. Once again was told I would get a call next day to set up date to do work. I had to call back a couple days later and set up date. Had problems on install day, installer told me he was going to office and work on problem. Three days went by and no one at story had heard from installer.Ask for my deposit back, was told I had to wait until Friday when checks are written, called on Friday asking about check, was told they mailed it on written on Tuesday and mailed.

Su
Review №17

From start to finish, we had a great experience with All About Flooring. Starting with Dawn in the showroom helping us understand our choices, to having someone come out to measure and estimate our job, to the actual installation by Brian, James, Josh, and one or two others, the experience was excellent. Our need for new flooring was due to some flooding we had, so it was a trying, emotional time for us. But every single person was courteous, kind, and friendly, making the whole thing easier. Thank you all. The flooring is just beautiful.

Mi
Review №18

Heather was so very helpful to me and my wife choosing the perfect carpet for our bedrooms. She was so easy to work with and her knowledge made the process easy. The Blackwell Team that installed the carpet did a fabulous job and the carpet looks amazing and we couldnt be any happier.

Li
Review №19

Thomas Lemon helped us choose the right flooring for our guest room and home office, and Scott was in charge of the installation. Their team did an amazing job, very quick and clean. It was a great experience; we will definitely be going back to All About Flooring for future flooring projects!

Jo
Review №20

We recently completed a large office remodel project and used the AAF team to complete our flooring needs. The competed with two other local firms and won the business based on price and product quality. From start to finish the project was managed well, the use of technology proved somewhat challenging in our communication efforts but overall it was satisfactory. We are doing more work and will look to AAF and the Randy for excellent service. It would be a five star review but we have a tile or two that needs replacing from the original install but they are very responsive.

Da
Review №21

We just had luxury vinyl tile installed in our master bath and closet. We are so pleased with the quality and workmanship. We worked with Randy and Steve in the sales department in order to select our flooring. It was installed by Scott, Ashad, and Alberto who were very professional and courteous. They did a fantastic job and we couldnt be more pleased!

za
Review №22

Blown away by the service, price, and selection, got a carpet remnant for a great price. I was also happy that the salesman was from New York and me and him could reminisce about where we grew up, supper friendly guy. I will definitely be back for more for my next project. BTW I went to Home depot first and I cant understand why anyone would ever go there when family owned businesses like this exist.

Te
Review №23

All About Floor recently replaced carpet in 5 rooms in our home. They did a fantastic job. From the first time my husband and I walked in to explore their showroom we experienced nothing short of professional service. They were very detailed in their measuring process. The team they sent to install was very detailed, friendly, courteous, and efficient. The entire process was very smooth. Thank you Heather and to the rest of the team! I would highly recommend All About Flooring!

Ch
Review №24

Best experience Ive had for this type of work. Salesman was very helpful and responsive. Scheduling was easy. My wife was there for the work, and the crew was great. I got wood floor in one room, carpet in the other two. They moved everything in and out politely and without breaking anything. Very efficient. And the price is what I would expect and maybe better. Very pleased! Would use again and recommend to everyone!

Da
Review №25

If I ever need flooring again, I will not hesitate to contact All About Flooring in Greenville. Steve was very helpful in choosing the right flooring. He was very accommodating in arranging the details and getting just the right product at the right price. We had Luxury Vinyl installed throughout the entire house. My wife wanted Luxury Vinyl, but I was skeptical as to how it would look. But it looks just like wood, without the worries about scratching and water damage. We couldnt be more pleased. Scott and his team (Alberto, Ashad, and Sebastian) were very hard workers and did professional work on the installation. Our house looks almost new on the inside. Almost because with such great looking floors, we saw how much we need to paint. So, while the furniture is all out of the way. . . .

Ma
Review №26

Asked for tile and girl brought us to the back of store and never came back to help us. No the young dark haired girl had no other customers and no one else was in the store. Two other women at the front of the store were surprised we were in the store coming from the back by ourselves. Not a Saturday and no excuse for no service.

Je
Review №27

We were extremely pleased with our service and the products that they provided for us to purchase. From day one I called and spoke to a gentleman by the name of Chris and he let me know about the flooring that we were looking at and invited me to come by the store to look at the samples and take them home and decide what we wanted. When I arrived I was immediately greeted with a friendly, happy and welcoming host of many staff members. A gentleman named Brian Came up to help me and I explained to him that I had spoken to Chris the previous day because I wasnt sure if they worked on commission and he just let me know that they all helped one another. The store was beautiful and very well stocked, lit and everything seemed so orderly and easy to find. We scheduled for an estimate for the next day and I believe the guys name was Larry who came out but I am not a 100% sure but he was extremely friendly and called us before he came even though they gave us a time window which he was gonna be right on time infact he called & said he was running a few minutes early And inquired if that would be OK if he came a little early. I said sure and was pleasantly surprised because lets face it that is just not always the case in this day and age. I was contacted the next day by Brian with an estimate and We decided to go with the Pergo luxury vinyl & Within a couple of days a gentleman name Juan and his crew showed up and I directed them where we would be having the flooring placed and they got to work and were done and cleaned up within hours and when I tell you they did the most seamlessly extraordinarily beautiful job, That statement doesnt even do it Justice because it is the most beautiful flooring I have ever seen. We will be telling all of our friends and family about our experience with all about flooring and well definitely go there for any future flooring needs for sure. These folks are the perfect example about how customer service and attention to detail and treating guests like family go such a long way. I didnt even mention that they are an exclusive dealer for some of their products and I can see why. I would feel fully at ease with a company like All about flooring representing my product. From start to finish they were the most consummate professionals and I just wanted to let everyone know that you are in great hands if you decide to go with them. I know that we are very happy with our experience. Thank you all!!!

Aa
Review №28

From start to finish, they were so helpful and professional. We had our kitchen floor replaced and had no idea where to start. Tom gave good recommendations, the man who came out to measure gave good advice and knew exactly what we needed for within our budget. The two guys who installed the floor were quick, polite and professional. Done in less than a day and well worth the money! We will use them again when it’s time for carpeting the house!

Pe
Review №29

Very cooperative and professional. The installer was extremely neat, came when he said he would, and did a great job. Cant go wrong using these guys. This was a wood floor refinishing project. Previously the did a large luxury vinyl plank flooring installation. Both done excellently.

Sh
Review №30

Avoid this place like the plague! Unless you want to be lied to and ripped off. Im positive Integrity can be found no where in this stores business model. SCAMMERS!

La
Review №31

Great experience all around! We went to the store to look at carpet and Heather was super helpful. She talked us through our options and let us take samples home. She sent someone out to measure a few days later, and followed up after we had taken some time to think about it. The installers were quick and cleaned up after themselves. I was nervous about dirt getting tracked in the house but they laid down extra carpet to wipe their shoes, swept the floor, and vacuumed the new carpet when they were done. Would definitely recommend.

Se
Review №32

Isreal Cabezas and his team of professional installers were amazing! Not only did they do a fantastic job, they took their time to clean up as they worked and even swept AND vacuumed all the floor afterwards! They were great and very professional! I would highly recommend having All About Flooring sell and install your carpet! The office team was helpful and Steve was very patient and helped me find the right carpet at my price. Thank you!

K
Review №33

I’m posting this because I just walked out of their showroom. I went in, with my 10 month in tow in the stroller, to pick out flooring for our home. I was promptly greeted; however, I found that the salesman that approached me was abrasive and some what rude toward me. My husband and I have been here in the past and made a note of the type of flooring that we liked. This salesman pretty much said he hadn’t heard the name, and “it could be anything”. I had the spec name and number and he didn’t even attempt to look it up. He quickly dismissed my attempt to share that information with him and immediately directed me to some other brand after I repeatedly told him we were looking at engineered hardwood, specifically a Mohawk brand. He then tried to direct me to regular hardwood and then suggested I consider using tile. When I quickly shot that idea down he seemed further agitated by my presence. Had he bothered to ask, he would’ve found out this is to go down throughout the entire main level of our home and we wanted it done ASAP. Just based off of his behavior they lost my business today. He needs a lesson in customer service.

S
Review №34

My wife and I went into the store about a month ago to replace our kitchen floor. Becky at front desk was very helpful gave us a few estimates and a floor sample to take home. Later that month after the measurements were done I decided I would have too much dark colors so I wanted to go look at some other selections. We went back in to look and select some lighter options. Our high expectations for this company went from a 5 star to a 1 star. My husband and I were in the middle of a conversation and had questions to ask the young female with dark short hair, Heather I believe was her name, a young guy interrupted us while I was asking a question she turned and said she would be right back but the store closes at 2:00 . She turned from us and left to go help him. Then it was like we were invisible. She did say to us she would be right back but after waiting over 30 minutes or more no one even ask us if they could help. I had picked out 2 more selections, my husband had waited long enough. He thought since we were older than the workers there the young people in there were being treated better than us, or that’s what we felt. My husband turned in the sample we had taken home and told Heather we were going to look somewhere else.... no nothing, not even I’m sorry, what can I do ? Nothing !!!! All she said was, “ Okay “ . I thought for sure Becky or someone would call back because she knew I was ready to set a date for installation. One week has passed and no calls ......

Ma
Review №35

Very pleased with the service I received from AAF - from having the hardwood needed to match existing hardwoods in my home, to setting the appointment for measurements and the gentleman’s promptness, to accommodating my schedule to have the installation done two days before Christmas, to the installers’ professionalism and workmanship, all at a reasonable price! Communication with Heather to coordinate each process was easy and efficient. Thank you to all!

ca
Review №36

It got really good prices. Im very friendly staff. But I was reading that it said that the house will sell better with hardwood flooring in it. So I decided not to put carpet.

Ca
Review №37

I went there to look for some carpet for my house and they helped me real quick. They sent out a guy to measure and I got my quote seem like a very reasonable price. But Im still going to get to other quotes which is from Empire and then Im going to Home Depot to check their prices but theyll have to come out also and measure.

Ke
Review №38

After 30 years in new home sales and marketing, I have been fortunate to work with numerous flooring companies across the Carolinas. Hands down... no one better than Lew, Becky, and their amazing team at All About Flooring. Quality products... quality service... and quality people!

Ca
Review №39

We used All About Flooring for two projects: LVT (luxury vinyl tile) for our kitchen and utility rooms and to recarpet the rest of our first floor (4 rooms, a hall, and a separate closet.) From our first visit forward, the staff (specifically Chris) was very helpful. He helped us look at the big picture of our projects and to prioritize the order in which we approached them. Quality, price, and installation teams were all high quality!

Mi
Review №40

Very quick turnaround time, great customer service and everyone we worked with was very helpful! We will use them again in the future. Highly recommend.

Ke
Review №41

All About Flooring provided me with such great service. They walked me through the process of picking out a great floor that would fit my needs and my budget. I was very grateful to have a company that I trusted working on my house. I will definitely use them again in the future.

Je
Review №42

Wonderful service and employees very knowledgeable. We have a unique, to us but not to them, floor situation and they have been most helpful. Very large selection of flooring of all types. Weve had a great experience.

Th
Review №43

We were extremely impressed with All About Flooring! Chuck and Heather were very professional and helpful and they found us exactly the carpet we were looking for! We will be back!

Ke
Review №44

I had hardwoods installed by All About Flooring. I got a great price, the workers were super and everything was done on time. They cleaned up very nicely and the floors look amazing. I couldnt be happier. I would highly recommend!

Ap
Review №45

I came in to their showroom to look at LVP flooring. I was promptly greeted by a very pleasant and helpful salesman (I believe his name was Bryan). He showed me their entire selection of LVP, which took a good amount of time as they have a very large selection. I told him I wasn’t going to be needing anything for a few months and he still worked with me for an hour or so. I am now extremely knowledgeable on LVP flooring thanks to Bryan and very confident on what product I’m going to select when I’m ready. I will definitely be planning on buying from this location as their products and customer service was by far the best out of any flooring store I visited.

Ja
Review №46

From sales to installation this was a good experience. Would recommend it highly.

Sc
Review №47

We were looking to replace some carpet in a very small area of our house. Even though the order was small, the customer service that we received from Chuck, Tom, and Dwuane was first class. They spent a lot of time with us to ensure that we were happy. Overall, we had a great experience at All About Flooring.

Fr
Review №48

Great product Installer did a great job very pleased. Brian Marlow worked with me to find the right flooring and got there install crew scheduled very fast

Ba
Review №49

My interior designer and I went in to pick carpet for a couple of rooms in my new home. Ann was an absolute delight to work with. She is very knowledgeable and helped me to find the perfect carpet.

Ke
Review №50

Great professional staff. These people do what they say. Competitive pricing. High quality contractors.

Jo
Review №51

We recently replaced our carpeting with luxury vinyl plank from AAF.Everything about the process was exceptional.BRIAN MARLOW was our sales rep.He was professional,friendly,awesome! He has a keen eye for color and interior design and made the selection process easy.The products are high quality as well.Our installers, James and Josh were also outstanding professionals.AAF has a tremendous amount of flooring choices.Everyone in the store is friendly and professional.Best of all, they treat you like you’re family and not just another sale.Throughout the whole process our sales rep BRIAN MARLOW followed up on every detail to insure we were completely satisfied.Our new floors are beautiful and add to the value of our home.

Gi
Review №52

Excellent support and service!! Treated like you really matter. I would not go anywhere else....

Ca
Review №53

Excellent products! Fantastic salespeople! Carol was awesome!

Ca
Review №54

Went to see about in & out carpet for my deck and Brian helped me and was very helpful. I would definitely go back and shop there and let others know of where a great place is to get great flooring 👍🙌😊

Am
Review №55

Staff was very helpful and knowledgeable. Large selection of product to choose from. For a quick turnaround they even have some products in stock. Installers are focused on quality and go the extra mile to ensure the best end product.

Ma
Review №56

Impeccable job, first quality carpeting!This was our first experience with All About Flooring. As it turned out when we were shopping, there was a sale on carpeting that allowed us to purchase a higher grade carpet than we had planned and still stay within our budget. Within a week we had our new carpet (and pad) and it looks great. I have to compliment Aubrey our salesperson for her input and support throughout the process. The installers (Juan) were professional and efficient and just as important as the installation was the clean up job after completion (Christina?)...I highly recommend this company for the Greenville South Carolina area.

Da
Review №57

My new place was all carpeted and the floor they suggested for my household came out amazing and they finished a day and a half before they told they would finish. I’d totally recommend them to anyone thinking about putting in new floors.

St
Review №58

The staff at All About Flooring are wonderful! They were great at answering any questions I had and also very knowledgeable about their products!

Ja
Review №59

These folks are true professionals! I received great decorating advice, and the rug I purchased was great quality and looks beautiful. I will definitely be purchasing my next rug from here, too!

Ca
Review №60

Good prices, very helpful staff. The installer was professional and did a great job. Couldnt ask for more.

St
Review №61

Very easy to work with and got the job done quickly . As s landlord needing a job done quickly at the right price is very important I will use them again . They are my go to vendor . ThanksSteve

Ly
Review №62

I am a host for AirBNB and had Becky, at All About Flooring, select a favorite carpet that would be plush and create a beautiful look for the bedroom. We have had it now for over a year. It still looks like the day it was installed. I have had many AirBNB guests actually comment on how amazingly the carpet is - how it feels like walking on a cloud. The staff at All About Flooring does a top notch job selecting the perfect floor for each project.

Do
Review №63

Carol was great, knowledgeable and helpful.

Pe
Review №64

Brian and his crew were great - VERY pleased with installation of carpet and laminate. Becky was super to work with - very customer focused.

Te
Review №65

My vinyl plank floor is beautiful - just what I needed.

Da
Review №66

Used All About Flooring for tile in a remodeled bathroom and laminate in a new bathroom and room over my garage. Work was done professionally, on-time, and was reasonably priced. Very knowledgable staff. Id highly recommend!

Ki
Review №67

Were so thankful for the crew at All About Flooring who installed carpet in record fast time after we were left hanging several weeks by Lowes. We were able to select, order, and have our carpet installed in less than 5 business days (while Lowes had us waiting a total of 4 weeks!). We listed our house for sale and were under contract an entire week before our proposed install date from Lowes. The customer service cant be beat. Go local. Its totally worth it. Thanks guys for the great product and helping us sale our house fast!

Dw
Review №68

Greatest flooring store ever. Salesman very helpful . They no what they are talking about unlike the big box stores.

Qu
Review №69

All about Flooring did a great job on the installation of my home’s floors!

Em
Review №70

Professional and quick. Highly recommend

Pa
Review №71

They were able to help me with my request and ordered what i needed. Staff seemed friendly. The store was extremely cluttered and a bit overwhelming. Overall it was a good experience.

Ga
Review №72

Was in there Saturday with my spouse. The sales person was very knowledgable and helped us select the right foyer fixture for our home.

Ma
Review №73

I have used All About Flooring several times and it has always been a good experience.

Da
Review №74

Tom Lemon was great!

BR
Review №75

Please be prepared to pay more than its worth

Na
Review №76

Installation definitely wasnt perfect but I couldnt beat the price.

Da
Review №77

Knowledgeable and friendly staff!

Ke
Review №78

Way good!

Li
Review №79

Like the flooring.

Ja
Review №80

Its ok

St
Review №81

Ok $$$

Ly
Review №82

When?

Information
90 Photos
82 Comments
4.3 Rating
  • Address:2111 N Pleasantburg Dr, Greenville, SC 29609, United States
  • Site:https://allaboutflooringofsc.com/
  • Phone:+1 864-241-3636
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Tile contractor
  • Tile store
  • Wood and laminate flooring supplier
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–2PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Credit cards:Yes
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