We had a good experience with installation, but terrible customer service for follow up concern. Called 2 times and was told that they would return when they were in the neighborhood. Saw them in our neighborhood recently, but they never bothered to address our concern regarding installation follow up. We are tired of calling and very disappointed.

Greatest carpet store on the planet great staff and installers wood

We have been working with Michelle for over a year now refreshing our mid century modern-ish but rustic California ranch. We started with wanting to replace the original wall to wall white carpet with wood flooring in the main part of the house. Our house has an unusual and open vibe with stained wood ceilings and beams. She came over, assessed and returned with the most perfect multi tonal whitewashed flooring sample. Both my husband and I were immediately taken by how perfect a choice it was!!! She went on to choose the loveliest spa gray green multi dimensional carpet for the bedrooms..which was, again the perfect choice!! She then helped us with paint colors for the main living/dining and kitchen spaces as the entire house is also... white!!Having tried to make all these choices on our own had proved to be an overwhelming and frustrating experience for us prior to meeting Michelle. We have truly appreciated her talented eye, confidence, experience..and exceptionally patient approachable manner throughout all these projects.She has been available to us by texts and calls at all times and the crews she has sent out to complete our various projects have been nothing short of stellar. All projects have been completed quickly, professionally and very reasonably!!She is currently helping us with a bold statement wallpaper project in our main guest bath.It’s been a great pleasure to deal with Michelle and this business thus far and we look forward to more successful and exciting projects!!Elaine and Joe Elbeery

It took awhile but they finally got our warranty work done and did a good job.

Great group of people to work with! More than fair pricing and quick at what they do! I would recommend to anyone!Jon

Contracted with this store to do a simple kitchen floor installation which should have been completed in one day. It has taken 5 months to complete the installation of the floor trim which was installed without properly staining it. The owner seems very unorganized and does not follow up on quality of installation. Offers lots of excuses.

Michelle was great to work with.

Excellent service