I can’t say enough good things about Spaanstra’s!! Twice within the past year they have been able to accommodate me on the same day I call. They are honest and give a fair price which is really great when you are not super familiar with car repair costs. I will continue to use them in the future! Thanks guys!
Exceptional mechanics who take pride in their work. The only place I trust with my cars.
Love spaanstras. They are always honest and up front. Give great advice.
I already knew I had a leak in the upper oil pan. I told them that when scheduling the appt. I waited 2 weeks to have an appointment and when I got there they told me that they actually dont do that kind of work. Complete waste of time due to untrained empoyees.
Very honest and sweet. Loved doing business with them.
I dropped my 2002 minivan off at 2:30pm & provided them with a very amateur guess at what I needed fixed. They had no prior knowledge of my existence, and certainly no awareness of the issue I would need their help to resolve.Two hours later at 4:30 my phone rang. It was ready to go... costing less than I wouldve paid to order the parts from autozone, and that wouldve left me needing someone to do the work.Im so happy with the whole experience & cant wait to recommend Spaanstra Bros. at every opportunity.
They worked on my old car and did a fantastic job. I in turn purchased a new used car and gave the old car to my neighbor who needed a good mechanic so I recommended Spaanstra brothers. So I called them to let them know of all this. She brought the car in this past Tuesday and had it back on Thursday glad I was able to help.
Great people and service. Honest the whole way through.
It is always difficult to find a quality, trustworthy mechanic. Spaanstra Bros not only gave me a decent price, they thoroughly explained what was wrong and how it needed to be fixed. Every part and labor price was clearly explained. My truck is now running like a charm. I got my truck in at 9 am, and they finished it within 5 hours. Outstanding!
Very thorough job making sure every noise was taken care of. Always called to give updates. Honest/fair pricing too. Great place.
Awesome place! Very honest and trustworthy, excellent communication and fair pricing. Have an older Subaru, had it inspected by the dealer and they told me $12K (YES $12K, on a 97 Subaru) in repairs. Randy assessed the car and determined what was actually needed, what wasnt, and what could wait. Very impressed, couldnt be happier! Will definitely be back! Thanks Randy!
Knowledge, honest, and friendly. Reasonable prices too.
The mechanics at Spaanstras were so helpful and very honest!! I really felt like they cared about helping me and servicing my issue, and not to make money off of me. I will only be going to them from now on to service my car
Spaanstra Brothers is by far the best place to take your car. They are honest and trustworthy. They have amazing service and I highly recommend them!
Nice, easy place to take my car. They are upfront about things and always polite. They get me in pretty quickly when I need it.
Ive brought my vehicles to Spaanstra for routine maintenance and more involved repairs, and have had a great experience each visit. The staff is knowledgeable, friendly, and do a great job at explaining things and answering questions. Honest people doing honest work. Spaanstra will be my go-to auto shop as long as I live in the Grand Rapids area.
Knowledgeable, friendly, efficient staff. I had car problems driving down from northern Michigan and looked up automotive repair near me. Fortunately Spaanstra Bros came up—and with 5-star reviews to boot! Those stars are well deserved. My car’s problems were not only diagnosed and repaired, but explained to me as well. What more could one want? I would totally come here again. Folks who live in Grand Rapids are lucky to have Spaanstra Bros! Thanks Tom and crew!!
My family and I have been going to this place for many years and they are very friendly and wont try to sell you frivolous services. They are way cheaper than their counterparts and have a pretty fast turnaround. There have been times where other shops will charge 3x for the service. So do yourself a favor and call this locally own place and save a lot of money at the same time.
They always took good care of my car and the day that my car died, I went to them for a second opinion and they were open and honest with me regarding what happened and what my options were. They explain things to me in a way I can understand and were very transparent and helped me out when I needed it. Dont hear that much these days. I would highy recommend them.
Took my high mileage Honda Odyssey to the Honda dealer for check engine & vsa light and got some crazy high quotes for an array of repairs with virtually no explanation. Brought the van into Spaanstras for a second opinion and they explained every repair told me what needed to get done and what could wait, explained the cost of parts and labor, and did it all in one day at nearly half the price. Amazing family owned small business! Would highly recommend.
I had a great experience with Spaanstras. Went in early in the morning without an appointment and they had my vehicle fixed within a few hours. Great and friendly communication throughout the process. Couldnt recommend more.
Reliable, trustworthy and fair - the three words you want to hear when it comes to car repairs! Tom called me the day after my service just to ask how the car was doing. Best of all, he wasnt pushy when it came to what I DID and DID NOT want done. Great service, Ill take my vehicle back to them in a heartbeat!
I took my car to Spaanstras after taking it to another shop down the street. The other shop was going to charge me $200 just to diagnose my issue where Spaanstra quoted me almost a quarter of what that shop was going to. They called me with updates when every new issue had arisen and gave me a quote with each update. Im very happy with the cost of labor in this shop and the way the staff interacted with me. When I couldnt afford to fix a certain issue the mechanic (Dan) told me I should get the repair but understood and was not pushy at all with fixing the issue and told me just to come back when I had the money to get it fixed and I definitely will! Great work and a really stand-up company.
Very fair and helpful. Always find ways to save me money.
We brought our subaru here for a wheel bearing problem. We had just had it fixed less than 8 months ago through our old mechanic across the state. Spaanstra did a great job of communicating with our old mechanic to get the information on the part and got it fixed under warranty through NAPA. I was very impressed with their prompt response, willingness to talk with our old mechanic, and quick, quality fix. They now have customers for life
Great service! Honest people! Good pricing! I would recommend them to anyone looking for an auto repair shop with integrity.
I have used Spaanstra exclusively for my cars over twenty plus years. They are honest, upfront about costs, communicate well regarding upcoming problems they see and are genuinely friendly good people. I highly recommend this business.
Fast, great communication, towed in early afternoon, called few hours later with estimate, done next day. Other places we called would have looked at in a few days. Picked this place via Google reviews, couldnt be happier!
Cant recommend enough! Fast, honest and friendly. Plus, if you have to wait while your car is being serviced, they give you a coupon for a free Vans Pastry!
Great mechanic! Great communication with the car problem and pricing! Fast service! We love supporting a local family business!
Saved my 2000 Honda CRV. Was moving to Salt Lake City from Elberta, MI. Made it to Grand Rapids before my harmonic balancer came off the crank shaft. Jenny was able to schedule me time with Don the mechanic and they figured out the problem quickly. I had exhausted all my repair skills and was not able to get the engine to turn over. Great service and price for fixing the slipped timing belt and missing crank shaft gear key. Thank you so running a wonderful responsive shop. Spaanstra Bros Automotive definitely deserves a 5.0 rating. Five Stare service!! Now I can continue my roadtrip with confidence.
Spaanstras is the best. Weve been customers for years, and keep coming back because theyre very courteous, communicate well, and the price is right.
Always honest, friendly, timely, and reasonable. Its the only place we take our vehicles.
I have relied on Spaanstra Brothers for a while now for both of the family cars. They are easy to work with, do a wide range of work and are not overly priced.
I took my car there today for the first time. Spaanstra Auto is a friendly family run business that has excellent, speedy service!
Fantastic and trustworthy service! Wont go anywhere else
Honest people to work with highly recomend
Fast, good work, fair pricing
Honest service and straightforward forward people.
360,000 miles on my Chrysler thanks to Tom and the guys at Spaanstras.
Helpful and honest.
Honest and trustworthy.