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CARSTAR North Glendale
3455 N Verdugo Rd, Glendale, CA 91208, United States
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CARSTAR North Glendale
Comments
Gr
Review №1

Sergio made this a stress free process! Genuine kindness every step of the way. The body work service was great, my car looks perfect. And the customer service was excellent. Sergio is knowledgeable, friendly, and extremely helpful.

Pa
Review №2

Amazing service! My car looks brand new. Thank you very much.

Ja
Review №3

Ask for Danny!He is helpful, knowledgeable, accommodating, and just a good guy!He was considerate of my concerns regarding my repairs.I’m very satisfied with how the shop repaired my car.I’m glad I went with this location for my repairs instead of the shop that the insurance company referred to me.Danny knows how to navigate the insurance company and their red tape.

Mi
Review №4

The service was A+ and they had my truck repaired in a day with the quality of work being excellent good as new.

da
Review №5

A very friendly, yet professional staff. I got good vibes from the moment I walked in, and knew right away that they were people would do right by the customer. Five stars, I recommend!

Ab
Review №6

I had such a pleasant experience with the staff and customer service at this shop. Their services were efficient and thorough, and I completely trust the safety of my car after having work done here. I would definitely recommend Carstar to any friend or family member.

Hu
Review №7

Overall best service by all means and best given time to be fixed in the area !!! Car came out brand new !! Love the shop! Highly recommend it

Co
Review №8

These guys are by far the most professional, kind, and efficient auto body shop I’ve ever worked with, and the quality of heir work was impeccable!

Gi
Review №9

Awesome customer service, helpful and on time updated very frequently on the whole process.

Ca
Review №10

I was referred to CarStar Glendale from state farm insurance when one of their insured hit my car in the parking lot. Initially I was impressed with Steven, the manager, however when I went to pick it up on Friday the job was completely shoddy.Thankfully I brought my son-in-law who is a mechanic with me who pointed out all the rough textured areas that were never buffed properly or sprayed correctly. There was also a large amount of overspray and a gap in the tailgate of the SUV.They parked the car with the damaged area in a corner where it was harder to see and in the shade. Even with that, you could tell that the job wasn’t done well. I went back to pick up the car the following Monday, and to my surprise they did fix the many problems that we pointed out.However, to add insult to injury, everything that was in the tail part of my car was thrown into the backseat, literally. And, the cargo net that I had was gone. I called back and they said they didn’t have it but it was definitely there when I dropped it off. I searched every nook and cranny of that car and that net is nowhere to be found.I am not one to make complaints very often, but I will not stand for poor workmanship and mistreatment of my vehicle and belongings.Beware!!!

An
Review №11

Took the Honda in for a front bumper replacement and a wheel repair. Steven was very professional and work prrfomed looked great, was done timely as promised. Have already scheduled some additional work with them. Thank you for a job well done!

Mi
Review №12

Steven at CARSTAR was amazing. He constantly would give me updates and went out of his way to make sure my car was finished at the time I had hoped. Both times I went to the office I was in a hurry and he made sure to take care of everything very efficiently and really respected my time crunch. The car looks great as well! Thanks again Steven

Ja
Review №13

Steven was incredibly helpful and made my experience seamless. Very fast service and my car looks as good as new! I could not have asked for a better experience.

El
Review №14

Carstar North Glendale, surpassed my expectations. They were truly amazing to work with. They were transparent with all the details, regarding fees, they would give me updates, etc. Stephen, was super kind, knowledgeable and patient. He took his time to explain every little detail to me. All the employees, I encountered at the body shop were beyond professional. Carstar, has gained a lifetime costumer.

E
Review №15

I had a great experience at Car Star! I had to get my bumper replaced and painted. Steven was so helpful with letting me know what was going to be done. He kept me updated the whole time. I really appreciated all the work and was very happy with the work he did!

Jo
Review №16

These guys did an amazing job on my vehicle, Thanks to Steven and his coworkers for taking care of me!Job was done in great time and I am very happy with he work performed on my car.Will definitely recommend this business to all my friends and family 🙋🏻‍♂️👌🏼👌🏼👌🏼

Re
Review №17

Carstar was really exceptional. They kept me updated throughout the process and were very timely. They did a thorough job replacing my car door and painting it, washed my car afterwards and even filled my tires and set my cars clock. My car was in great hands, I highly recommend this place.

Li
Review №18

This place is super efficient and communicative. I had a great experience and I highly recommend. Great customer service and great value. ⭐️⭐️⭐️⭐️⭐️

Al
Review №19

They did excellent work, followed up and called with updates. Steven was very professional and provided very good customer service.

Ma
Review №20

Referred by Danny P. Very convenient to my home. Steven was professional and so helpful. He arranged for a rental at a discount and provided updates as promised. He did what he said he would and had my car ready sooner than expected. The car looks terrific!I highly recommend this shop.

Ci
Review №21

I just got my car back from CARSTAR and it looks brand new! Very reasonable priced and the car was ready on time with ample notice. The process for drop off and pick up was super easy. I highly recommend!!!!!

Ch
Review №22

Very quick and professional. Went above and beyond to make it an easy experience.

De
Review №23

If i ever need my vehicle repaired again, I will definitely come back! The gentleman Steve was very friendly and informative. He called me during the process to keep me informed and assuring me he will do everything in his power to get it done as soon as possible. I could tell that he really cares not only about the work that has to be done, but of the customer as well. I highly recommend them! Thank you Steve and the team for all the help!

Al
Review №24

The people here is very friendly and punctual with their job. The fixing to my car was greate. Looks like brand new. They sure know what they’re doing

No
Review №25

I chose CARSTAR North Glendale after I was told by my insurance, StateFarm, that it is easier and more efficient to choose a “program shop” rather than going to an auto body shop that is not accredited or affiliated with them. Program shops are made possible for ease and convenience for clients like me. Repairs are facilitated quickly and completed in a timely manner. Per my insurance, they stand behind their work. CARSTAR did all that and more! Steven was also very professional but at the same time amiable and respectful. He explained everything to me in details and in the verbiage I can understand. He was not technical in talking to me but showed he knew what he was talking about. The shop is also very clean, staff are courteous, and in good spirits. I also like that I do not only get phone calls from CARSTAR for regular updates, I also receive text reminders. They went above and beyond the work! Steven and his colleagues also cleaned my headlights as a bonus! He even made sure that my car rental was taken cared of.By the way, the reason I had to bring my car in for repair was because I got squeezed-in by a Pavilions/Vons semi turning right from a freeway off-ramp. There were two lanes turning right. I was in the inner right lane and the semi in the outer lane. Thank goodness for dashcam, it captured the whole thing!I give CARSTAR 10 STARS! You can’t go wrong with them! My car did not show any remnants that a semi damaged it.

Em
Review №26

I had an amazing experience at this location! They were super friendly and got my car back to me way faster than I had expected. A nice location in the Glendale area and Steven was really great at walking me through everything and making sure I was totally in the loop.

Mi
Review №27

Steven did a great job keeping me informed and overseeing my Lincolns repair. Considering most of us hate going to the body shop, nearly as much as the dentists chair, this was an awesome experience. Most importantly; my car is perfect once more, thanks to Steven and his crew.

Su
Review №28

The service we received at Carstar North Glendale was SECOND TO NONE! The workmanship on our cars body work made our it look brand new, like fresh out of the showroom! Steven was extremely professional, paid great attention to all the details, and kept us in the loop the entire time our car was with them. He also handled all the final steps with the insurance company and relieved us of all headaches! We wont be going anywhere else for our body work in the future! Thank you CARSTAR!!!😊

Lu
Review №29

Awesome work done to my two vehicles Mr. Steven took good care of me. Absolutely professional work done couldn’t ask for more...

Er
Review №30

Steven was the epitome of professionalism. Timelines and repairs were met above expectations.

De
Review №31

My overall experience was great with Carstar. NeedEd some work done to my car that hand been hit and they were very quick, very professional, and did a wonderful job on my car.

Tr
Review №32

Steven from Carstar North Glendale takes care of you! Really happy I took my car here!

Al
Review №33

I had some damage to my trunk and they did a fantastic job fixing it. They were friendly, timely, and professional.

Ju
Review №34

I spoke with Steven about a quote on my Kia Optima which was hit twice from the back, that same day I reached out to him he had a quote for me told me he would take two days and he didn’t come short from his word he kept me updated every time with pictures love the quality work done by him and his crew awesome work

St
Review №35

Did an outstanding job repairing my car.

El
Review №36

Steven was in charge for taking care of my car; he was very professional and kindness, always communicated during the time my car was repair .

Er
Review №37

Carstar North Glendale was an excellent body shop to work with. Within minutes of filing my claim, a representative from Carstar reached out to me to arrange an appointment. Steven was incredibly nice, easy to work with, and very good at managing the repairs to my vehicle. He contacted me with a personal cell phone and provided constant updates, was very responsive to my inquiries and also handled arrangements with Hertz for a rental car. My car was repaired in one week and I was very happy with the result. Overall, I had a great experience. Steven made everything incredibly seamless for me and I would HIGHLY recommend anyone in need of body work repairs to take their car to Carstar!

Br
Review №38

CARSTAR N Glendale worked out perfectly. Great color matching with better customer service. Thank you Steven from carstar n glendale

Ca
Review №39

Polite, thorough, car looked great after

Ma
Review №40

Excellent

Gr
Review №41

Not a PDR center after all. No further comment.

Ro
Review №42

Excellent place, they left my car like new ❤

Information
4 Photos
42 Comments
4.9 Rating
  • Address:3455 N Verdugo Rd, Glendale, CA 91208, United States
  • Site:https://carstar.com/locations/ca/glendale-15482/
  • Phone:+1 818-330-9315
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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