Just bought a new 2022 Hyundai Kona at Bob Bell - James Franklin is the best sales consultant I have ever worked with. He made the entire process simple and easy, very honest and upfront. I recommend going to James for your new Hyundai - he will not try to tack on hidden fees, will listen to what you are looking for and help you get the best deal possible. By far the best car buying experience I have ever had.

I took my car here to have it checked regarding a recall, specially a brake stopper on 2013 Hyundai Sonata GLS. The technician stated that the part was no broken but they would replace anyways. When I went to check out, the told me I still had to pay the 130$ diagnostic fee since the part was not the reason for my ongoing issue of my vehicle braking when I’m not pressing the brake pedal. Considering this was a recall where the part was replaced, this should have been covered under the recall warranty. The reason I know this was the issue is my car never that issue again after it was replaced. Only take your car here if you are willing to fight to get what you deserve.

Went to Bob Bell Hyundai worked with Cedric. Who was absolutely amazing. He was very pleasant, knowledgeable and worked really hard to get me what I wanted. Thank you so much Cedric for all your help!

The staff are friendly and professional. My disappointment is over the fact that my 2020 Tucson turned a year old yesterday and there is discoloration on the trim of the door panels that Hyundai has refused to address. I was told that there is nothing that can be done. It was even recommended that I go to the auto store to get something for my truck.Consequently, I wish I knew about their unwillingness to address a customers concerns when I purchased my truck.Customer satisfaction is not a one time experience that only occurs during the initial purchase of a vehicle. Its a reflection of a total customer experience. Its the comparison between a customers expectations and the type of experience they actually receive. Hyundais brand, commercials, and values state one thing; but true customer satisfaction goes hand in hand with a great customer experience. Yes, I love the Hyundai brand and the professionalism of the personnel, but when you fail to meet my needs as a customer, your Customer Service Score has dwindled down from the 5 star rating it should receive. Your actions or failure to act has clearly shown me where your values are. Word of mouth is the most effective means of advertising whether its positive or negative. I am not a happy customer with the fact that Bob Bell Hyundai will not address the issue with the trim on my truck and I plan to share it with colleagues, church members, family and friends.

I recently purchased a 2020 Hyundai Santa Fe. I worked with Cedric Kamga and he was awesome the whole time. He made the whole process easy and hassle free and provided top notch customer service. I will definitely be going to him in the future for any car buying needs. I also love the vehicle and all of its features, it has everything I was looking for and more. Thank you Cedric and Bob Bell Hyundai!!

Went to Bob Bell from a bad experience with another local dealer and emailed in and got a response from Riley. I obtained two quotes from him on the two cars from his stock, made an appointment with Jonathon and explained our issue with them both. I took my test drive, chose my vehicle, and did 85% of the paperwork by myself that night. I went home, asked my wife to do her application online, and went back together the next day to purchase the car. car was cleaned, and except for half of the stickers not being pulled off the car, was a quicker than usual experience. Thank you for accommodating us.Tom

I had the best experience with Bob Bell! I highly suggest going in to see them. I talked to Mr. Franklin for about a month prior to making my purchase. He was very patient with me and not pushy at all as are most salesman who are looking to make the sale. He respected my time and my thoughts as far as getting what I wanted. The only part of completion I did not like was the Finance office not hearing me out when I asked my fiance hos opinions on packages. Other than that I even enjoy going to get my service done there!

100% would recommend this dealership to anyone! Cindy was our sales person and she was amazing. She called me the day after me giving up looking for a Hyundai Palisades. I wasnt done because we couldnt find any available because we were willing to wait. I was done because all the dealerships I looked at before were asking $7k to 8k over msrp. From the moment Cindy contacted me I knew this was going to be an enjoyable experience. Everyone at the dealership was polite, the manager, the finance manager, there was another salesman name Cedric & a new salesman ( I did not get his name) who was so nice to us when we came in to test drive when Cindy was not there (we came in for a test drive on her day off) not pushy at all and fair on their prices. Cindy kept me updated on when the car arrived which was about 10 days early then expected, the paperwork process was simple and easy going. We have been talking non stop to our friends and family how nice this dealership and process was! Thanks again Bob Bell Hyundai

Cedric was great. Thoroughly explained all the features and was very patient with us. He is a pleasure to work with. I would work with him on our next purchase.

Cindy was super helpful when we went in to bought our 2021 Santa Fe! She was very patient as we considered multiple different models and styles. The manager Riley was also very professional and helpful during our car buying experience. We love our new car and loved our experience at this dealer!!

I bought my Tucson from Bob Bell Hyundai and was only anticipating to have it serviced that first initial time. That all changed after experiencing how they treat their customers. Im basing this opinion not only what I experienced but also how others were being treated too. The quality of service starts, just as you pull up for your appointment. The service tech comes out to greet you, before you even have the chance to get out of your vehicle. For those who choose to wait for their vehicle, which I do, they have a nice waiting area. Once your vehicle is completed, service tech comes to you to and goes over everything that was done. The quality of service doesnt end there, the cashiers are friendly too and service is reasonably priced.

Cedric was absolutely amazing from the start, he contacted me about an inquiry I made online. He was very patient and understanding when I came to our appointment and rescheduling. It’s my first time buying a car on my own and the process was so simple and easy with Cedric. He answered all my questions and even spoke to me about my life, it made the experience personal and I didn’t feel like I was buying a car from a stranger! They are absolutely the best car dealership I’ve been to, I am so very excited to drive off in my new to me car!!!

Service is Nice and Quick, Staff are very Friendly! comfortable and convenient waiting Lounge for customers.Nice and clean environment, you can enjoy the on the house coffee or a bottle of water to quench your thirst.

Jacob Parks was absolutely amazing. Incredibly knowledgeable and patient. As a young driver he and a few other staff members ran me through the basic of trade in and made sure I got the best for my moneys worth. I walked looking for 2016 car at 60k miles and walked out with a new car for damn near the same price and much better value. Thank you so much Jacob.

TODAY I PURCHASED MY FIRST HYUNDAI!! Cedric Kamga is PHENOMENAL! He made this transition easy and simple. And he was also not just being a sales guy.... he was a human being... I am so grateful for his and his teams help with my purchase today! I can not wait to get on the road with my new vehicle thanks to Bob Bell Hyundai!!

We inquired about a specific vehicle and needed a quote and received the quote within an hour. Our sales consultant Cedric Kamga fielded multiple calls about our potential deal without hesitancy. His customer service skills are outstanding. He handled our sale and paperwork with professionalism and was very courteous throughout the process. We walked out of the dealership the next day extremely satisfied with the entire process. He explained all the intricacies of the car in great detail. We highly recommend Cedric as well as Bob Bell Hyundai.

I just I bought a 2021 Kona and I was so impressed by the treatment I received. Cindy was a pleasure to work with. She worked extremely hard to get me into a brand new vehicle. I came in thinking I would leave with a Tucson or Santa Fe but neither was really in my budget so Cindy worked hard to find me another vehicle that I would like that would work with my budget. Kudos to Cindy and Mandy for all their hard work and their wonderful personalities. They made my first experience at Bob Bell a very pleasant one.

I just bought my beautiful Hyundai Tuscon 2020. I would like to tell thank you to Cedric Kamga for helping me to understand what kind of vehicle I am getting. The best place to get your car. Everyone is very nice and professional. Highly recommend this dealership.

Have purchased 5 vehicles from Bob Bell Hyundai. Their customer service is impeccable. They make the process easy and expedient. They have always had fair prices. I will continue to return.

I will never buy another car from this dealership. My car was brand new when I bought it and is only 5 years old and has had nothing but problem after problem. All electrical and most times the same issues just keep breaking. The only option at this point is to keep paying $130 each time something goes wrong just to find out what the issue is. Within a year since being fixed my driver window will not work again. Driver window twice. Passenger door and Back passenger door latches have been replaced. Break light and blinkers had issues for over a month but they couldn’t do anything because it happened intermittently and had to physically see it not work. Replace break light bulbs twice. Still didn’t work until someone “tightened the wiring harness”. Oh and replaced something with the ac. Normal for a new car? I think not.

Everyone there was very polite and helpful! Cindy and Craig thank you for your help you made me feel welcome! And I am enjoying my truck thank you!

Cedric was awesome to work with. Had us set up before entering the building, with my wife and i having a tight timeline. He was upfront and honest, which is really appreciated.

I had a great experience with Cedric and the team at Bob Bell! Very grateful for a salesman that was very informative and took the time to make sure I had all of my wants and needs matched without pressure. Cedric was excellent to deal with and I would happily refer others to check out Bob Bell Hyundai for an enjoyable car buying experience (yes, it’s possible).

I brought my car in to be appraised and look at a car I was interested in. I get through the whole process and we sit down to talk how much my car is worth and the sales women walks out and blatantly lies about my car being in an accident when I had a car reports from carfax and autocheck that both show my vehicle has never been in an accident. Dont bring your trade in here

EXCEPTIONAL SERVICE - NO PLACE BETTER

It took their service department over two weeks to find the warranty for my car before they began work. They offered no apology for this extreme inconvenience and no other form of transportation in the meantime. BEWARE!!!

Purchased our first car from here. Cedric was extremely helpful and made the process great. 10/10 would definitely recommend

Cedric Kamga was an excellent salesman. He was very patient and understanding of my situation and worked diligently to get me the car I wanted and needed. The whole team was great, I never felt so cared about buying a car before. Definitely would recommend anyone to Bob Bell Hyundai, make sure you see Cedric for sure!!!

Having had 43 years of experience in automotive service myself, I feel I have a pretty good idea of how it should be done. I have had no problems with this company since 2014 when I bought my car there.

I love my Hyundai! And Bob Bell has done a great job of keeping it running and in good repair. The service representatives are always courteous.

I recently bought my first car here, and the customer service was top notch! Cedric really helped to make the whole experience easy, enjoyable, and Hassel free! He even took the time to show me how the car worked, and all the different features! I will definitely be going back to Cedric if I ever need another vehicle! I Definitly recommend buying a vehicle here! Thank you Cedric, and Bob bell Hyundai for the amazing experience!

Purchased a Red Pulse 2021Hyundai Kona.Cedric was my sales person.His customer service and patience was amazing he worked with me to get the vehicle that I wanted he explained everything in detail he help set up my Blue Link and explained everything about the App.When it came time to do the paperwork Craig completed that his customer service was amazing as well everyone that I dealt with including Nicolette the internet sales Manager where amazing. I would purchase another vehicle from Bob Bell Hyundai.Thank You!! again Cedric.

Daughter who is 6 months pregnant bought a brand new Kona motor blew 7,240 mile on it. While waiting on new motor she had a rental from Sterling car rental. Which I never even heard of. After two rental cars break down she looked into either trading the Kona in or a new rental but from a different rental company. They try say they cannot offer any other company but sterling that Hyundai does not allow them too. Lol not true talked to other Hyundai dealers & Hyundai. Come to find out Bob Bell also owns sterling rental car. So my guess they wanted to double dip off Hyundai dime. After going back & fourth for days between them trying say they would give best deal on new car & trade the Kona in. Which the best deal they came up with was not a deal or trying to help. They did finally give her a loaner car off the lot. She is 6 months pregnant & this has all been a nightmare for her. I do not recommend bob bell to anyone what so every. There is way to many other dealerships out there then to deal with them & they’re lies

Thank you Cedric for your patience and pleasant experience in buying our new Sonata. Your help was excellent. Thank you.

Excellent service experience at a fair price. This service was at Hyundai not the Quick Lane. Hyundai service has been very good in all my experiences with them. Pleasant staff and atmosphere. Quick Lane needs some modernization and reno.

My sales person Cedric was a very nice, polite, respectful young man. Easy to deal with. Quickest car deal ever!

Absolutely terrible experience at Bob Bell Hyundai. I came in very clearly explaining that I wanted to buy my lease out. My lease documents stated the EXACT buyout amount and I already planned to pay additional fees for documents and tags. I did my research before coming in and had confirmed my exact buyout price. However, in addition to document fees and tags, they tried to add an extra $500 to the buyout price of the car, even though my price was clearly stated on my lease agreement. They could not clearly explain this additional fee and were just trying to make more of a profit off me. They also told me that every Hyundai dealership would add on this extra fee. I left and called two other dealerships; who both said they do not charge this extra fee. I will never give Bob Bell Hyundai my business again.

Great staff who do everything they can to make the customer happy. Long story short, the Sales team went the extra mile to help me and my family find what we needed. Big thanks to Jin, Riley and Craig.

Their service center replaced the engine in our Tuscon in less than a week after we authorized the work! They gave us an accurate price quote and their communication was excellent! We appreciated the exceptional customer service.

Cedric Kamga did a great job with helping me purchase my first new car! He is very friendly, knowledgeable, and helpful. I highly recommend using him for all of your Hyundai purchasing needs.

The shuttle was not working which was a huge inconvenience.

Skip from the parts department, Laurie (Cashier), and Drew (Service Advisor)were all very courteous, friendly, and helpful. My car was received on time, and returned in a timely manner. In addition, the car was given back to me as clean as I left it. I highly recommend the Bob Bell Hyundai Service and Parts Departments.

Cedric Kamga did a great job by getting me my brand new 2021 Hyundai Tucson. Cedric went above and beyond with courtesy test drive and home delivery. Highly recommend Cedric Kamga for your next Hyundai

Delivered 100 miles away!!I was sold on a Palisade but wanted the right set of options and colors. I struck out at all my local dealerships and frankly didnt even get the vibe they wanted my business. On a long shot, I searched on the national site and found the right model 100 miles from home. I filled out the form and 24 hours later Cedric Kamga was in my driveway with my car.Cedric was amazing. They werent set up for long distance delivery but he didnt hesitate to make it happen. We negotiated and closed the deal swiftly on the phone and he showed up to the minute we agreed on the next morning. I got the full dealership experience in safety of my driveway and couldnt be happier with how things turned out.I would happily drive 100 miles to buy my next car from Cedric!

Cedric is a fantastic salesman! Quick and easy service and a very friendly guy!

Sales team are sharks for no reason. Dont trust any of them. The reviews above are probable all fake, as well. Spend your money elsewhere.

Nice and clean! The staff is super friendly! Services took longer than advised.. otherwise Great experience!

Awesome service. The engine locked up on my Sonata and they took care of it quickly. Rachel was awesome and Im Impressed overall.

Kelsey and Riley were very helpful; gave me a great price and even went out of their way to get the color I wanted. Love the new car!

Byron is the best salesman at Bob bell Hyundai if your looking for a Hyundai and a good deal ask for Byron hell make sure you get a killer deal on a new Hyundai

I recommend Bob Bell Hyundai to everyone! We have bought several cars from them and love this dealership!! The service department is timely and efficient!!

What an amazing experience I had with this dealership! I’ve been working with Cindy and she made everything so simple and easy going for me, highly recommend going to her, I never felt pressured or unsure about anything. 10/10!

I just wanted to share that I had an incredible buying experience from Nick, Brooke, and Mandy at Bob Bell Hyundai! From the time that I engaged in discussion with them about a pre-owned Santa Fe to delivery Brooke provided excellent customer service and Nick sealed the deal in our discussion about numbers. Mandy provided a great experience with financing of this new vehicle to me and my family. The most important to me was that when I showed up at delivery it was like I was dealing with close friends. We instantly connected! I think Nick and I became brothers from another Mother and just so appreciative of the caring experience Brooke & Mandy provided. I’m very pleased and so appreciative to all of you! Thank you so much for a great experience!

Bought a new car there today.Quick, easy, and the people there are very helpful, and friendly.

Cedric Kamga is AWESOME!Worked to find car.Made buying car VERY safe during pandemic!!!Awesome experience

This was my second and last time getting service at bob bell. I schedule online for my appointment and requested a shuttle so I could drop my vehicle off and return to work. My vehicle was not serviced at Hyundai but instead I was sent to ford quick lane. I was instructed to go to cashier for a shuttle in which I was told no shuttle was available even though I had specifically requested one. And the lady had no care in the world for my time. I was unable to leave as they had already taken my vehicle back. Not once did I receive an update on the shuttle or an attempt made to locate the shuttle or any offer for a courtesy vehicle to try to rectify the situation. I will definitely not be returning.

Jonathan and the manager Riley are absolutely outstanding at customer service and sales; they made the experience of buying my first car as efficient as possible and I felt cared for and really helped the entire time! I would recommend this location to anyone looking to get a car!

3 weeks I purchased my first car . It had paint chipped and rusted and a couple other thingswrong before I purchased the car . I made arrangements with the manger and my sales person to have the items fixed i came up to the dealership 6 times since I purchased the car. The cops were called because they were wrong once again. After coming up with something with the manager Worst Experience Ever Buying my first car.

Not a good place to buy car they don’t pay ur car whatever is worth bought same car from different dealers 2000 dollars less and they paid exactly money for my car whatever car max appraised so suggestions don’t go there

I was more than dissatisfied with the service I received here. I originally brought my car in because my oil was pouring out of my car, 12 hours after a different garage “fixed” something on my car. Which was a suspension piece, nothing to do with the oil. After waiting 6 days for Hyundai to “fix” my car. With no rental... my car died in the middle of the road, less than 1/2 a mile from leaving the dealer ship. I was able to get it back to the dealer ship for them to “fix whatever they broke” the fixed it “ and I took it back home, the next day at work my car would not start, now there’s is some technical issue, or fuel pump issue. It’s all too convenient that I have 2 new problems with my car within hours of the dealership fixing” it and charged my $650 just for a couple hours of labor. That very dishonest and truly wrong. Resulting in my having to tow my car twice and buy a new car this week. I Don’t trust this dealership, or Hyundai again. I will make the great switch to a Japanese car. I Should have started with one to begin with and saved myself thousands and the stress

Long time customer, recommend. the sales and service departments are good and courteous

Louis knew there was an issue with the steering wheel, even before I mentioned it. He knew the part is on back-order, but had already ordered the part for me, to make sure I was on the list. He also recommended some of the 30,000 mile servicing be done at this oil change, to break up the amount id have to pay in about 5,000 miles. The car came back clean and in great shape.

Pleasant to deal with, made sure all of my needs and expectations were met. Would highly recommend this dealership.

Cedric Kamga was honest, up front and extremely responsive while I researched and looked for an Ioniq EV. Unfortunately we werent able to make the numbers work, but I was extremely impressed by his professionalism and when I am in the market again, I will certainly be reaching out to him again.

Alwaysva great experience. Purchased my 4th vehicle. Great customer service and very friendly atmosphere.

Bought my first car here great service i got a great deal with Cedric Kamga Thanks again Hyundai

Cedric Kamga is nothing short of AMAZING!!!!! He helped me throughout my entire car buying process and made things go so smoothly. He is very knowledgeable about the cars, which help A LOT with my many questions lol. I HIGHLY reccomend working with him. Hes honest with his customers and it will always be appreciated!Thank you SO MUCH CEDRIC!!!!

A Great place to come to get a vehicle. I am so please with My new vehicle. Customer service was super amazing Cedric Kamga is an very nice guy he delivers great customer service and helps you with whatever you need if you go to Bob Bell’s Hyundai of Glen Burnie ask for Cedric Kamga he definitely got your back👍🏽

Jake is a very large and loving individual

Amazing service, thankyou to Cedric kamga, i have the chance to purchase my first car at a reasonable price. Cedric is an excellent salesman, funny and understand our needs throughout the process of purchasing my car.

Cedric was an amazing salesman and worked hard to get exactly what I wanted!

Dont let these clowns work on your car! 8 am appointment for a door handle replacement. Called at 1245 pm stating that they can replace it tomorrow! Wonderful customer service

My experience at Bob Bell Hyundai was wonderful. From the moment I walked in the door I felt welcome. Brooke was the perfect Product Specialist. She was informative and helpful, she listened to what I wanted and answered questions. She truly made the car buying process easy and enjoyable. Thank you!!

I had a very pleasant experience with Brooke at Bob Bell Hyundai in Glen Burnie, MD! She was absolutely awesome! Extremely knowledge and friendly! If youre looking for a new Hyundai, do yourself a favor and ask for Brooke! You will be so glad you did! Thank you so much Brooke!! 😊

I am extremely happy with my new car, but also my time spent at Bob Bell Hyundai. The staff were excellent. My salesperson Ward was very friendly and a fine conversationalist. He and his manager Nick did everything in their power to accommodate my family and I through the entire car buying process. We received big discounts on our vehicle and scored a great deal with great people. The whole staff pitched in to help out with the paper work and closing the sale. Top notch experience at Bob Bell! I will be telling everyone of this positive encounter.

Mr Merrick Lee (salesman) was great! Very friendly, honest and funny! Craig (finance) was very friendly.. professional and personable.. had me in and out in no time.. Steve (sales manager) was very insightful and instrumental in me getting the best possible deal! Best car buying experience after having many bad ones! 🤗😊☺️

The team at Bob Bell Hyundai went above and beyond for me today. I would recommend their service department to anyone. I somehow managed to lose all of my keys, including the only set of keys I had to my Hyundai Elantra. They were able to cut me a key, have the key delivered to me since I live locally, and secure the fob that they didnt immediately have on hand for same day service, all for a fair price. Thank you!

I usually only ever go to the service shop here for a check engine light but so i can get an original part from hyundai on something important. Besides that, its an entire rip off. I know for a fact that if the mechanics find more things “wrong” that they can fix they make more money. Which means, they will try to upsell you on something that doesnt even need to be changed. Went to autozone to get my check engine light tested to replace an O2 Bank 2 sensor. They made me replace both even though 1 was still good. They said because my tire pressure light was on, i needed a new Sensor which costs $250-$300 (But i know that my tire has a hole in it which is why the sensor indicated tire pressure was low) and then they tried to add on a whole new tail light assembly ($300)stating that the bulb will burn out everytime i put a new one in....tail light is fine and has been fine for months. When i went to go start my car, it started a bit slow so now im worried that they did something to my car to get me back there when something else is wrong with it because of them.Do not go to dealerships for anything. Their job is to find more things wrong to make money off of parts. (Had advice from a real mechanic)

Was shopping for a car and we found a Jeep at Bob Bell Hyundai. Communicated via email/phone with Mr. James Franklin. He is awesome, responsive, and very honest sales person. Although we didn’t end up buying the car (for cosmetic issues), we are very impressed and pleased with the whole process. Mr. Franklin is extremely professional and direct. There were no sales gimmicks nor we felt pressured to buy. 5 stars to this dealership and to Mr. Franklin.

Salesman was pleasant and polite. Did buy the car from them due to Massive rebates and discounts. Still be on the look out for the add ons like FABRIC PROTECTOR/UNDERCOAT SPRAY/ CLEARCOAT PROTECTOR. You dont need any of that. Fabric PROTECTOR is 4 dollar bottle of Scotchguard for $595. The UNDERCOAT protector comes of ALL cars. If you wanted to add MORE then its w cans $13 each, Their price $895. Clearwater PROTECTOR is WAX just a can of wax ($4 low end and $19 on high end) price $1200.

Where to do I begin in explaining the saga with this dealership . They are extremely unethical, the Service manager Steve lacks basic customer service skills and overall at the root they are dishonest . While visiting Maryland my 2014 Tucson vehicle engine broke down and it was taken to their dealership . The engine was covered under warranty and they placed me in a local rental :Sterling Rental . Sterling explained that I could not leave the state in the rental due to their insurance and I had to return to work in NY . Hyundai contacted enterprise for me and I was placed in the new rental . Months later I’m now getting a bill for it, the dealership is lying stating that I decided to just get a brand new rental for no reason . After a lot of research through corporate I realized that they forgot to file the correct paperwork so that their costs would be covered . Overall, I highly suggest the following :AVOID THIS PLACE AT ALL COST. DO NOT PURCHASE HYUNDAI VEHICLES .

I had a recall on my Santa fe and I brought my car here and they swiped the engine. Problem is that after it was swiped, I had more problems to my vehicle. In the morning when Im driving, my cars rpm doesnt go up. It stops between 2000-2500 for 5-8 seconds and then it switches and starts to go up.. It happened 6-7 times within 2 weeks after I got the car back from the dealership so I made another appointment to come in and fix the issue. After an hour wait, they said nothing is/was wrong but if I leave it overnight theyll tested out again the next morning. I told them I have no issue leaving the car bc I want it fixed but they said since they couldnt find any issue right now they cant give me rental. Man if I get into an accident or something because of this issue or any type of engine issue, I will sue this dealership. I have/had no problem in Catonsville Hyundai dealership but here in Glen Burnie, I always have some kind of problem.

If anyone needs a ford or Hyundai see Eddie Harrison! Great dealership finance department was also amazing 10/10

Buying a car is a daunting experience and the thought to purchase one out-of-state can be even more intimidating; however, Lawrence and Myron made it effortless with their above and beyond customer service and there willingness to respond to my questions within a timely manner. The car traveled my way as promised, and it was exactly as described. In my opinion the car is even better in person!Thank you for building a great working business relationship with me and assisting me with all my of car needs!!!! I typically don’t write reviews, but I felt propelled to share my experience so others that want to buy on-line will have confidence in Bob Bell and have faith in the car buying process.

Bob Bell Ford! I bought a certified pre-owned Escape. Awesome service.

Very clean,cheerful. Attendants were very polite and I was given prompt service.

In and out of the Quick Lane for an oil change and tire rotation in a timely manner.

Bob Bell did a fantastic job! The dealer before tried to rip me off big time, but James caught the deception right away. My wife and i are very pleased with our new Hyundai Tucson. James was an excellent salesman and was far from aggressive. Thank you!

Brooke was a pleasure to work with. She made the process of buying a car easy and worked with me to ensure that all my needs were meet. I am confident I received a great deal and absolutely love my new car. If you go to Bob Bell Hyundai, be sure to ask for Brooke!

Brooke was awesome. She made the buy process enjoyable and explained everything that was going on and helped me get everything that I wanted. Best car buying Experience that I have had yet.

Sales experience was wonderful. Everyone on the entire staff was great. The only thing lacking was how to use the features. That part was almost non- existent. We needed more detailed instruction. For example, when we stopped for gasoline, we had to research how to open the fuel filler lid (cover). Overall, a good experience.

Went in for service. My door handle was pulled off. Was there about 30 minutes. Customer service was great and appreciated.

Fantastic experience start to finish. Abner was a joy to deal with. Up front and honest which was a very rare quality among other dealers I worked with to purchase my vehicle. Will definitely purchase again.

From the time I first called in about a car until I purchased one the Experience was great. It started with sales with Abner. Great personality and very thorough. Always making sure I was pleased with the service. When I went for test drive he explained Everything including all the bells and whistles. Had been a while since I had purchased my last vehicle. Great sales person.While waiting in showroom I was greeted by the manager Ron Carfine and wanted to make sure everything was ok and was there anything he could do for me. Always trying to make the visit pleasant and helpful. Never pressuring for a sale and assuring me my visit would be good and it was.Two days later I went in to close on the sale and went in with my trade in vehicle. The new vehicle was sitting there ready to go with no delays. When we went into finance to sign papers and go over everything we were met by Mandy Wilde to close the sale. I have to tell you it was a great experience. The paperwork was all ready. Once again met with a smile and a great personality. It is the quickest we have ever purchased a vehicle and walked out. Everything was done as promised and a smooth transition. We purchased vehicles over the years and by far it was the best. No false promises and everything was done as promised.All three did a great job and was very thorough. A great team together.Thanks againDave G

Great experience. Mark was extremely patient and very helpful through this process. Very satisfied with everything and happy I chose Bob Bell to get my car.

James Franklin was an excellent salesman. Also, the finance team made everything smooth and easy

Great service from cedric kamga

Service center is good but service of vehicles can be better

The buying experience at Bob Bell Hyundai was excellent. Everyone was so nice and helpful. Milo, who dealt with us directly, is such a fine guy, pleasant, friendly, upbeat, knowledgeable, and extremely helpful. Its a pity a relationship ends with a sale. Everything was done efficiently and with a smile. I am careful about my recommendations, but I would have no hesitation recommending them. They were not only honest, but gave me a very good deal willingly and without any pressure to get anything I didnt want.. They had to go out of their way to do it, and they did. A car is a big purchase; I think thats the way to do it.

Horrible, unethical dealership! Test drove a vehicle there & they did not honor the $50 test drive certificate Hyundai is promoting. That didnt stop them from relentlessly emailing me & calling me however. When I finally emailed them back saying to stop harassing me & why would I buy from them when they didnt honor my test drive certificate? The Internet GM said oh, that can take up to a week to process. So 1 month went by & nothing. So next I emailed the test drive certificate sender letting them know what happened, they said theyll pass it on to the dealership. Well, 3 more weeks with nothing so next was an email directly to Hyundai customer service. They told me theyd send the info to the dealer AGAIN but it was up to them whether or not to validate it. Keep in mind I sent them pictures of my emails & acknowledgment by the internet gm that I did indeed take the test drive. Can you guess whether or not they validated it??? Nope! If I could give this place 0 stars I would, can not stress strong enough to avoid them like the plague, there are plenty of Hyundai dealerships in the area to avoid clowns like this, and if Hyundai wont hold their dealers accountable then Id advise against buying a Hyundai too!