user
Bay Area Tire & Service
7986 Crain Hwy, Glen Burnie, MD 21061, United States
Appearance
Bay Area Tire & Service
Comments
Ja
Review №1

Good year does excellent work. they got my car running like its brand new all over again. I always go there when I have problems. All of the people that work there are always friendly and have you understand everything they did. I will be back again if I need help. Millersville store is a 5 to me.

Sa
Review №2

Excellent customer service! Very honest; trustworthy and skilled employees / mechanics, and very reasonable wait time. Plus a really nice clean and comfortable waiting area. I highly recommend Bay Area Tire & Service in Glen Burnie. Theyve consistently done a great job on my car, and have never recommended work on my car that I dont need. ! 5 Stars!

sh
Review №3

I took my car in for a alignment and additionally inquired about the cost for a tune up. I was told that I would be given a quote for the tune up in which I never received. I believe paying attention to customers request along with follow through shows concern and attentiveness needed for a successful business. Yes my alignment was addressed however simply providing me with a estimate would have gained me as a returning customer.

Ma
Review №4

Love taking my.vehicles to Bay Area Tires! They always do a great job and Tim and Bill are so efficient, helpful and friendly!

Mi
Review №5

Very nice people, efficient and do the job in a timely manner. Their waiting area is nice, clean and comfortable.

Br
Review №6

The guys here treat you with respect and very friendly I would recommend Bay Area Tire Service highly. We came in on an emergency visit and was taken care of by Tim and was out the door very quick I am so glad my vehicle is in great hands no worries at all and youre very comfortable while youre waiting Ive never met such nice guys who treat you as well as they do .I feel were not just another customer who walks thru their door they are the Very Best.

Ga
Review №7

The service was impeccable. I got a nail in the tire in the morning before work. So, naturally, didn’t have an appointment. They were able to get me in and take care of the repair in record time. I was back on the road in 30 minutes. Highly recommend!

th
Review №8

Made an appointment to have one of my tires fixed. Promptly after leaving my vehicle I received a phone call that it was not fixable and had to be replaced and they instantly got to work and were done fairly quickly. I appreciate that they kept me up to date as quickly as possible and their professionalism.

TE
Review №9

Great atmosphere, great employees, The one gentlemen, I believe his name is Quincy, he was very polite and on top of his work. You go to any other dude “NOW WAIT A MINUTE “ He is EXCELLENT

Ar
Review №10

I brought my car in on Thursday morning for a diagnostic and they informed me my issue was covered under warranty so they were kind enough to deduct half of my diagnostic fee and also offered to pay for my lyft since I lived in the area upon drop off. The customer service here is Spectacular and I didn’t even get serviced that day!!!

el
Review №11

Great customer service. they get my car fixed in a quick or timely fashion and they go the extra mile to figure something out when my car gives me trouble. Bill is my mechanic there.

jo
Review №12

After going to several auto repair shops for oil changes getting various prices from $45-$80 at Walmart took hours to do only to say they couldnt turn the bolt on my oil spout was too tight from last oil change to other shops that charged $80 telling me I had other problems that needed attention... I finally found a shop with know how and confidence to get my oil changed using Mobil 1 synthetic and I never have to check between oil changes with a Walmart price. Oh and they run an ad in the local circular too for $10 off oil changes.

Wi
Review №13

Ran over something that punctured my tire. Was able to drive to Bay Area Tire before it went flat. I was sweating making another appointment later that day. The crew there had me out in less than 30 mins. They were courteous, professional, and answered all of my questions about the repair to my tire.Thank you for the outstanding service. Will DEFINITELY recommend to all my friends!

Da
Review №14

Goodyear was very Professional compassionate and caring!!! Customer service a scale 1 Thur 10A 10 plus, The whole staff and Management is a High-Commodity-In-Demand…!!! All the Mechanic Wear gloves 🧤 after the job was done, took time out to explain what wrong with your vehicle 🚗 took time out to tell you what soon as you walk in the Door the whole staff smile and offer you coffee ☕️ and water and Donuts 🍩 and address and show you your paperworkwas fix and what needs to be fix and when youBay Area Goodyear on South Crain Hwy also will give you a Military Discount to all veterans who served and call you a Lfyt or UberYou Guys Are the Best and Rock !!! Dana sterlingTake care Gentleman thanks 🙏

Hu
Review №15

The team At Bay Area Tire in Glen Burnie has again shown themselves to be a friendly, helpful, efficient local business, who says what they will do, and then does what they say. They work hard to earn my future business, each time I visit. Thanks much!

Ro
Review №16

Bay Area Tire was fantastic! I called in the morning and they got me in right away and i was out in about an hour. Great price!

Ti
Review №17

Im a regular customer of Bay Area Goodyear of a little over 10 years now and I can only say good things about them, their service and staff. They take care of your vehicles, inform you of the issues and when possible give you options. Tim is a great store manager, and he will make sure your vehicle is taken care of.

La
Review №18

We needed a new tire quickly. Every other place told us to make an appt for the following week. They could do it the next day and the cost was less than the price we were told. Really good place for tires.

Se
Review №19

I got a flat tire the day before a long road trip and needed a completely new tire mounted. These guys got me in on short notice, completed the job in under 30 minutes, reset my pressure sensor, mounted the new and secured my spare for about $50 below the price listed on the website. They were super friendly, and during the 30 minute wait in a comfy waiting room they helped out like 3 or 4 other customers who were walk ins. They checked some ladies battery free of charge, changed a dude’s flat in like 10 minutes, it went on and on. Seriously the best possible experience for me. I was looking for the boss to tell him he needs to give these guys a raise.

Ad
Review №20

Took care of my truck quickly and at a lesser price than other places that quoted me. Front desk was attentive and helpful. Will be my first choice in the future.

Jo
Review №21

I’ve been going to good year for years they always done an excellent job on all my vehicles thanks for your service.

Re
Review №22

Fantastic staff. Ant they had the tire I need

Da
Review №23

Great place for car/truck service. Ive been trusting my ride to them for years and nothing but good things to say. Fair prices, knowledgeable, courteous, and friendly staff. staff; especially Austin and Quincy. Definately check-them-out. Blessings . . .

Wa
Review №24

Anyone needing car services check out the Bay Area Tire & Service on Crain Highway in Glen Burnie I took my car there recently for service they fit me in right away they explained everything very clearly gave me prices up front and the people there were very friendly I will definitely be a continued customer there check it out

al
Review №25

As busy as everybody is in the world today, they take the time to take care of more than just your vehicle. I’ve been taking my cars there for over 20 years. Billy and the team are rock stars.

Ch
Review №26

I must say I love Bay Area Tire and Services. They have been better than good to me in helping me take care of my truck. They are the most respectful and honest group of guys Ive ever dealt with when it comes to service for any of my vehicles. I really enjoy watching how they take extra time with the elder customers especially those who are not mechanical minded.There have been times when Ive taken my truck in thinking something was wrong and they assured me it wasnt. I truly appreciate how they will take out the time to explain situations to you after they find the problem. I can also appreciate when they find a problem that they dont specialize in, they will refer u to dependable people that they trust to work on your vehicle.. I pass up a whole lot of Goodyear and mechanics shops to get to Bay Area. I want even let anyone do as much as a oil change on my truck. I will forever be a loyal customer. Keep up the great work guys. I sure thank you for your outstanding services..

Ja
Review №27

Will always come here for my automotive needs. They are always helpful in answering questions, providing understandable explanations as to the work being done, and the prices are always fair. Highly recommend!

Na
Review №28

Fast, honest, good prices. I travel from Joppa to Glen Burnie for their service.

D
Review №29

Im using my work account to review this place again. My previous review, which I did update, was from 2 years ago and I want my new review to be more visible.This team is always honest even when it doesnt necessarily mean theyre going to make more money from you. Their honesty made it so I could pay my rent on time. Ive brough a couple different cars here over the years and theyve done great work each time. Ive recommended them to my family and friends, and I recommend them to you too. They will not lie to you to make money. They will do the work you need to keep your car driving healthily. This, in turn, guarantees return customers and makes them more money in the long run. The team is wonderful, specifically naming Austin who is the face of the company Ive worked with the most. But given the consistency of the shop, the owners must be good as well.

Kr
Review №30

This crew is amazing. Had a horrible morning on my normal commute down 97 when some road debris ended with a flat tire. After getting the donut on and calling around to a bunch of shops, these guys were the only ones with a comparable tire and a timely appointment. They were fast, efficient, and friendly - and the lounge was a great place for me to work remotely while I waited. Thanks Bay Area for getting me back on the road and turning a horrible morning into a better day.

Pa
Review №31

Service was quick and efficient. The staff was wonderful, very nice. I will continue to be a returning customer.

Pa
Review №32

Service was quick, precise and friendly. I was also given advice on how to move forward in a timely manner. The waiting area is also clean, comfortable and temperature controlled.

mi
Review №33

Dont go there please especially with repairs since had an item replaced twice over a span of 4-5 years each time after my car broke down again poor work quality. Also they will try to charge you $150 just to diagnose the problem even if takes 5 minutes...STAY away too many other honest repair facilities!!

Am
Review №34

They were great. Made sure I was able to use my warranty on the last day, and accommodated my hectic schedule.

St
Review №35

Good price. Good tires. Good service. Issues were tires were not there and they had to go pick them up which added to my wait time. They were quick to fix that. Also, when i left my low psi tire indicator came on telling me one of my new tires was at 28 psi. It shouldve been at 45. I thought it was a glitch so i checked it at the house and sure enough it was right at 28 psi. Not sure how that happened but i can infer that someone there missed a tire when they were checking psi levels and then allowed me to drive off. Good experience overall.

am
Review №36

Came in last minute for an oil change. They were able to fit me in!! Bill helped me with everything, and the place was nice and clean And very welcoming.

Ra
Review №37

When I pulled up they knew exactly what was wrong with My Lincoln from the sound. I had no appointment and They helped Me the same day for My safety. They even offered Me a courtesy ride home 😊 The cost was fair, the service and repair was great and the Crew were really cool!

K
Review №38

I got 4 new Goodyear eagle sport tires, tire warranty and an alignment. They had fast, friendly, professional service. Super knowledgeable and helpful. Affordable and cheaper than other Goodyear locations in the area. Clean, modern waiting area. USAA members get 25% off online. HIGHLY RECOMMEND!

Br
Review №39

I was very impressed in their work my family goes to this place all the time! I got a pretty good price on my tires they did a great job putting them on! I had an oil change did a great job there of course! The only problem I had was I have two headlights out I asked them how much it was going to be I understand my car is not your average just pop it out you have to take the bumper off but still they wanted to charge me pretty high for that so I was not able to get it done there!All in all I think they are a very good place to get work done!

Ka
Review №40

Always a pleasure to see the guysAn my car is in great hands....thanks BillySo honest..great prices an great serviceFast to....one a happy client

Fr
Review №41

On May 20, 2021, I stopped at the Bay Area Tire & Service located at 7986 Crain Hwy., Glen Burnie, MDand spoke to the Store Manager, Tim Cronan about the unsatisfactory service I received in February 2021 for the same problem. Tim informed me that he didnt have anything opened to have my car checked. He then asked if I could bring the car back the next day at 9:00 AM. I was able to comply. Tim then talked with me and reassured me that he was going to check on the (oil dripping) problem and keep me posted of whats going on. I can only say that he kept his word from the beginning to the end. He is a man of integrity! At the end he gave me the print out of the service work that was done with a (0) balance! I was in shock and I replied is this for real? He said, yes. How grateful I was that he truly heard my concerns.Thanks so much Tim for seeing this through!Sincerely,Frances Brown.

Cr
Review №42

I set an appointment two days ago for an oil change and electrical diagnosis, was done in one hour. Excellent service and kind staff.

De
Review №43

The staff as very helpful and pleasant. I will definitely be coming back for servicing my truck and cars.

Je
Review №44

Very attentive and knowledgeable. They always take care of me and do an excellent job!

Wi
Review №45

Bay Area Tire and Service has been my go to for service since I moved to Glen Burnie 43 rears ago. I have nothing but praise for the service they have provided over the years. Although there has been a change in staff, the staff has always been courteous and accommodating as well as the service. You can depend upon them for honesty and quality service.

Pe
Review №46

I dropped my car for service at the appointed time. Bill checked me in and confirmed everything I asked to be sure they would do all that I asked. Bill phoned a few times to update me on the progress of the work and asked permission to do additional work that was needed to meet my needs. I was given an explanation for the work and the cost so I could make an informed decision. I am very pleased with the work that was done and I thought the price was extremely reasonable. I strongly recommend Bay Area Tire and Service for your vehicle needs.

Ar
Review №47

The service writer kept me in the loop on what was happening with my service. I had tires and brakes service performed. Professional group. I will continue to use them for my service needs.

Mi
Review №48

I had a piece of metal puncture my tire on the highway. Stopped in here on a recommendation and I am highly pleased. The guys at Bay Area Tire took my vehicle back and fixed my tire while I waited. In and out in an hour and at a very reasonable price! Would highly recommend!

Sc
Review №49

We were on our way home to Ohio when we started to have a problem with our Dodge. We pulled in and the team at Bay Area Tire took care of our problem and were very professional. We were on the road again in approximately 2 hrs. Awesome job guys!!!

Ea
Review №50

Hello guys an to who or whom it concerns...I was met with professional mechanics that fixed my truck an was very pleasant.....I would also like to add they knew what they were doing.. thank you

Lu
Review №51

My experiences with Bay area tire & service was exceptional.They are fantastic when it comes to communication and service.Very nice and clean waiting area.Highly recommend..!!!

Li
Review №52

I was referred to Bill. I needed my belts on my car changed and they had my car in and out and very reasonable priced. I would come back again!

Ja
Review №53

I was Worried about my truck after some serious vibration issues on the road coming from Pittsburgh. Texted the number on the website they told me to bring it by. The mech. realized it was a tire that was loose. After he torqued the lugs, and I told him I hadnt been anywhere to have the truck worked on, he immediately took my keys back, and put it in on a rack. Pulled both front wheels inspected the suspension cleaned inside of, and re-seated the wheels and did a travel inspection b/c I was worried about the drive back with my family in the vehicle... NO CHARGE MR GOBBEL!. safety is our #1 concern, and we really didnt do anything but pull a couple wheels.. IN A WORLD FULL OF RIP OFFS AND JOKERS THESE GUYS RESTORED MY FAITH IN THE AUTOMOTIVE REPAIR INDUSTRY!! I RECOMMEND THIS PLACE EVERY TIME!!!

Sh
Review №54

Excellent serviceFair pricing

La
Review №55

Had a flat and was able to get it fixed and a tire rotation same day /drop off

Am
Review №56

Convenient, fast and friendly service. I stopped in before work, explained what was wrong and they called me a courtesy Lyft ride so I was able to go to work. They called me a couple hours later, told me what was wrong, how they fixed it, said my car was ready to be picked up and I grabbed it when I got off work. It was great not having to waste time in my day sitting in a waiting room and knowing my car was in the hands of professional experts. They make taking your car in for service so easy and convenient.

An
Review №57

Friendly staff with good communication. I’ve been pleased with their service in the 3 years I’ve been going to them for routine service and some small repair jobs.

Da
Review №58

Professional. Great location. Does and finish their work timely at a good price. Many Thanks..

Ke
Review №59

Bay Area Tire was as always great . I needed a battery, due to my car just died on me. The dealership thought it was the anti theft malfunction, we tried everything. My son gave it a jump start and made it their shop, and as busy as they were fit us in and 35 minutes later we had a New battery. Great customer service, great work . Thanks guys.

th
Review №60

I was recommended there by a friend.. Ive been going there ever since. Everyone is professional, friendly and I love the new look in the waiting area, it looks great .

ju
Review №61

Wonderful! Very professional folks at this shop. Thanks

Sh
Review №62

My experience with Bay Area Tire & Service was excellent. I appreciate Tim and his team for ensuring I had the correct tire. I appreciate your time and attention in my state of emergency. I will return and refer. THANKS 😊

Di
Review №63

Made appt for 4 new tires and the job was done fast and the clerk was on point. Great price too!

Ra
Review №64

Professional, attention to detail oriented, quick service.

Ty
Review №65

Very professional and works with there customer to provide excellent service. I was in and out quickly and the technicians went above and beyond to make all my corrections plus more on my Vehicle.

ry
Review №66

Had by far the best experience IV ever had getting work on my vehicle here! The service Tech Austin came out right away to take a look at my car and help me size up the tires. Then walked me through all possibilities and options and explained all the differences between them. I was never up sold and was given honest advice. When we found the tire I wanted they did not have it but my tires were so bad I didn’t feel safe driving so Brad the Manager drive to the warehouse to go get my tires so they could get them on that night. With in an hour I was on my way and safe to get to work. I don’t normally leave reviews but this place goes above and beyond for their customers. They also cover all kinds of other things that are free of charge if you have any issues. It’s hard to find honest good establishes in this day and age. If you want good help and don’t have to worry about dishonesty you should go to this Goodyear at Bay Area tire and service

He
Review №67

I’ve had both of my vehicles serviced here. Everyone is knowledgeable and helpful. The waiting area is always clean and presentable. I will continue to have my vehicles serviced with them

Do
Review №68

I took my car for its 55K check up. My appointment was at 8 am. My car was done and I was leaving before 9 am. Pleasant friendly people. We continue to use Bay Area Goodyear for the service on our cars. Highly recommend

Th
Review №69

I was treated with the utmost respect and I was given more than a fair price compared to their local competition. Tim the manager and his crew were top notch and I’ll be back and I’ll refer all my family, friends, and clients.

Gr
Review №70

Bay Area Tire & Service has always provided me & my vehicles with great service. Service has always been performed quickly & correctly. Austin, the service writer, is courteous & polite. He is anxious to serve your needs & put you at ease. The entire shop is truly prifessional. Thank you Bay Area Tire & Service - Glen Burnie, MD.

Te
Review №71

The guys at this location have been servicing my vehicles for several years as they were some of the crew that was located on Generals Highway in Crofton. Always great customer service!!

Le
Review №72

My experience on Saturday was good. When I walked in and explained the issue, he quickly responded and got my tires corrected.

An
Review №73

Thank you for the great svc and getting my air conditioner working again, they called me to go over what they did and to tell me it was ready when ever I wanted to came to get it. Thanks again for everything

St
Review №74

Ive been taking my cars here for 30 years. They always do good work, and I trust them implicitly.

Jo
Review №75

They got me in with out having to wait long, to get my headlight replaced. They got me in checked all my lights and I on my way.

ni
Review №76

Highly recommend Bay Area Tire. We have been bringing our cars here for years. Great customer service and honest work.

Co
Review №77

Totally painless! I made a phone call and my tires were delivered very quickly. I would definitely use this service again. Thanks Bay Area Tire Service!

NS
Review №78

Good service. Happy with pricing. Was able to get seen in less than 15 minutes of a requested appointment.

Ke
Review №79

Good service, reasonable pricing, professional and timely.AND HONEST!!! Tim and Bill, are both trustworthy. Had one car in for and oil change, and second for a very small oil leak, that they identified as the filter leaking. Since the Glen Bernie shop had done the oil change on that vehicle, they replace the filter and there was no charge.

Je
Review №80

Austin, bill & Tim always go above & beyond for customers. They’re great. 10/10 recommend. 🔥🔥🔥🔥 service

Do
Review №81

Received their mailer just when I needed to replace the tires on an older vehicle due to an unrepairable flat on one of the nine year old tires. It’s not a popular size and usually hard to find. Goodyear had some in stock. A good quality tire at a competitive price, PLUS ... they were on sale ... AND a rebate! Tires were mounted and installed quickly on a Saturday morning, alignment corrected. (Now my son will be happy - the steering wheel is aligned.) Great folks! Great customer service!

Mo
Review №82

Needed new tires after researching several local spots, this was the best deal overall. Quality tires for a great price and the service is excellent. Friendly staff and quick service.

Pa
Review №83

Choosing Bay Area Tire was a good choice. They were very curtious and professional. I will recommend them to any one that would ask me where they should go for tire service, an oil change and other things that my car would need.

Ka
Review №84

Friendly and prompt service! Worked with Mike, he was honest about what was wrong with my vehicle and didnt try to sell me things I didnt need.

Za
Review №85

Long story short I was up sold things that I didn’t need and I left still having the same problems I had when I went in. This place should be shut down and I wish I could get my money back. Terrible. Absolutely terrible these charlatans should be ashamed.

Am
Review №86

Went here yesterday thinking I had a nail in the tire and was getting a flat since I had the check tire pressure light come on during my lunch drive. Ive had three flats in the past 2 years, so now Im extra cautious. I bought the good year tire warranty after the second flat and have been so glad to have it. The guys here were quick to make sure so I wouldnt have to wait too long, told me there was no nail and filled my tires, reset the light, and sent me on my way. No charge since my warranty covered it all. I gotta say I was really not expecting them to get me through so quickly, so thank you for this! Definitely coming back.

Ka
Review №87

Great experience. Very nice and professional. 🙂

Pa
Review №88

This shop always takes care of us. I trust them completely. They do a great job and work really fast.

La
Review №89

Fast, friendly service — on a holiday weekend at that!

Sh
Review №90

Went in an hour before close for a tire that needed to be fixed on the spot. They made the time for us and got it done in a half hour for less than half the price of a new tire. Thank you guys!!!!

cy
Review №91

I took my car for tire replacement and the service was so fast than I would have imagined.

Ch
Review №92

Great service. Polite and friendly staff. Had me in and out in under an hour.

pa
Review №93

Billy is great, he knows customer service

Sa
Review №94

Everyone was very friendly and helpful the prices were great and the wait time was short! I will definitely use their services again!

Da
Review №95

Went to Bay Area Goodyear to have an alignment performed and TPMS light looked at on my pickup. The sales staff was friendly and forthcoming, explaining anything that needed explanation. The service was quick and thorough and fairly priced. The technician performing the service on my vehicle, Quincy, was friendly and honestly, hilarious. I thoroughly enjoyed my visit to Bay Area Goodyear, would recommend them to anyone needing automotive servicing, and will be returning for all my future service needs.

Ma
Review №96

Came in to get my PT (piece o trash) Cruiser’s muffler issue repaired. I was surprised at the estimate- very reasonable. The time taken to fix it was tolerable. Staff was friendly and Mike was great. I will be going back! Great job!!

Su
Review №97

Expert tire balancing

Je
Review №98

I am very impressed with Bay Area Tire. Good tires were recommended to me, and they werent even close to the most expensive tires available! They treated me well and took care of everything efficiently. I will use them again in the future.

Do
Review №99

Definitely a place you want to go.... Awesome work

Pa
Review №100

Im a single female, and I know absolutely nothing about vehicles. I trust Tim and his workers/mechanics with my car. I trust that theyre honest and do a great job.

Information
5 Photos
100 Comments
4.7 Rating
  • Address:7986 Crain Hwy, Glen Burnie, MD 21061, United States
  • Site:http://bayareatiremd.com/
  • Phone:+1 410-969-0701
Categories
  • Auto body shop
  • Tire shop
  • Mechanic
Working hours
  • Monday:7:30AM–3PM
  • Tuesday:Closed
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
Similar organizations