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Tempur-Pedic Flagship Store - Gilbert, AZ
2218 E Williams Field Rd Suite 111, Gilbert, AZ 85295, United States
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Tempur-Pedic Flagship Store - Gilbert, AZ
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Ha
Review №1

We had a great experience trying out mattresses. We were helped by Cameron and he answered all our questions and was very knowledgeable and friendly.

Jo
Review №2

We went in store to do a little more hands-on research. We were immediately greeted by Mel as we walked through the door. She showed us around, gave us all the pertinent information, and helped us in testing out different mattresses. She was awesome, answered all of our questions, and gave us her card to reach out if any other questions arise. We are going to come back and work directly with her when we make our purchase.

Sp
Review №3

Candi was wonderful. She was so informative and genuine. Looking forward to buying a bed very soon.

Al
Review №4

Melanie is the store manager, and she greeted us upon entering the store. We told her what we presently had fir mattresses and she worked with us to find the right Tempurpedic product would be best for us. I liked the low key sales approach, and we felt Melanie really really worked to meet our needs. We placed an order and we were given a 3-5 week delivery estimate. We were totally surprised when we received an email a little over a week later.Delivery was great and we are totally enjoying our new bed.Thank you Melanie and hats off to Tempurpedic!

De
Review №5

Rishi was super helpful and very friendly! He was knowledgeable and took time to make sure we found the right fit for us. Wonderful experience! Will be coming back looking for him. :)

Je
Review №6

Candi was exceptional!!! She took her time with me and helped me find the perfect bed, base and pillows!!! She is AMAZING!!!

Te
Review №7

We came in looking for a mattress and worked with Cameron and had an amazing experience.We are looking to purchase 2 new mattresses when we move into out new home first of the year. He was very informative. We will for sure be back!

Co
Review №8

Melanie was so helpful in my short dealings while in the store definitely coming back!

Ke
Review №9

Cameron was super great helping us with our first experience here at tempurpedic! Super knowledgeable and we couldn’t even tell he was relatively new to the company! Also great with kids :)

Tr
Review №10

Best place to take a nap. Kay was awesome!

Al
Review №11

Had a great experience at this location. Clean, tidy store and friendly staff. Shout out to Cameron who showed us around and made us feel comfortable trying out different models. Highly recommend.

Sh
Review №12

Rishi and Cameron were great! I’ve always had great service here. Everyone is always so helpful and I love my tempurpedic mattress!

Fr
Review №13

Loved the fact the the sales associate remembered me after not being in the store for over a year. Melanie was so helpful, genuine and really helped me decide on the best bed and adjustable frame for my needs. I highly recommend this store and Melanie.

Ma
Review №14

Rishi Mohindra was very nice and very helpful, very appreciative!

Ge
Review №15

Nice store, nice atmosphere, great help from Rishi. We bought 2 travel pillows, cant wait to try them.

A
Review №16

This is true customer service. This awesome sales person, Kay, was one of the most knowledgeable and helpful sales staff Ive ever experienced- she knew her stuff! We are in the market for a new mattress and had heard so many great stories about Tempurpedic so we went in to test them out. Kay was welcoming, very helpful, and answered all our questions and concerns. We were able to try anything we wanted, multiple times on 2 visits while we weighed our options. We were never rushed or pushed or urged or anything like that from her, what a relief! We will be buying a Tempurpedic because it was a great testing experience and the promise of a worthwhile investment. Also a Clean and enjoyable store, too! Recommend!

Le
Review №17

I had a great experience today buying my new Tempur-Pedic. Melanie was so helpful and friendly. It was a very easy process, I would recommend this store to everyone looking for a new bed. They are located next to the app,e store at San Tan Village

Ta
Review №18

Located right next to the Apple store. I had such a great experience at Tempur-Pedic thanks to Melanie. The store is VERY clean and neat. Melanie has superior customer service skills and made us feel welcomed by greeting us as we entered the store.

Ra
Review №19

Mel helped us today and was so friendly and knowledgeable about all of the products they had to offer. She helped us feel confident about becoming part of the Tempur-Pedic family. We live in a rural community and she was happy to share there is no delivery fee or distance the drivers cannot drive to. The beds are amazingly soft and supportive for back pain and right away we felt the zero gravity effect when she placed them into position. Please visit Mel for your next purchase.

Al
Review №20

Thank you Kaylene for giving us the ultimate VIP experience! We appreciate your patience while addressing all of our questions. You were so knowledgeable and thorough touring us around the show room and really helping us identify what will best suit our individual needs. Excited to order our new mattress. You are a rockstar! Thank you so much

Dy
Review №21

Candi Newton helped me and my girlfriend out with trying different mattresses and pillows. She was super helpful and very friendly. I highly recommend her and her store when buying a temper pedic. Definitely gonna come get my pillows and mattress from her when I’m ready to switch over.

Vi
Review №22

Rishi was the perfect person for my wife and I to speak to when visiting the store at the Gilbert location at San Tan mall. He was knowledgeable and explained everything without being a typical salesman. We ended up purchasing a full bed set after his demonstration and we couldn’t be more satisfied with his work. Thank you from Vinny and Desiree!

Je
Review №23

Came in to buy sheets after we bought a bed two years ago. Rishi was very helful and pleasant. Still loving our bed and absolutely think the sheets are worth the money.

lu
Review №24

Candi the sales rep was absolutely wonderful, she makes you feel welcome and friendly she is very well knowledge on their products, answering every concerns and questions we had, does doesn’t not make you feel pressured to buy. Best experience. Ask for candi she will take good care of you

Ru
Review №25

We came in to try out some mattresses without knowing much at all and Rishi did an amazing job helping us find what worked best for us!

ja
Review №26

Karlene was a god send! She’s been unbelievably helpful with finding us the perfect mattress and entire setup AND she was able to get it delivered for us the next day!! Awesome experience!

Kr
Review №27

Kaylene was So patient and helpful and made the experience fabulous! Can’t wait toGet a good night sleep!!

Br
Review №28

We had a great experience with Cameron buying our new mattress today. We went back and forth between a couple models and he made sure we were happy with our choice.

Jo
Review №29

Rishi was great! He really helped us navigate all the options and he was very attentive to the things that we needed. Loved every minute we were there

Cc
Review №30

We stopped by to check out the bed. The sales staff are very friendly and helpful. Candi was my sales person and she was very nice even we are not purchasing today. Don’t be shy to stop by to get to know their products!

Pa
Review №31

Rishi was very helpful and knowledgeable. He knew we were just looking for a future purchase and we will make sure when we do buy we will buy from him. Thank you, Rishi

De
Review №32

Rishi was fabulous! He educated us on the reasons you need a zero gravity bed and I am sold!Thank you Rishi!

Ja
Review №33

Rishi was professional and very knowledgeable. He helped us find the right pillows to go with our new Tempur-Pedic mattress. Can’t say enough about how great our experience was. Thank you Rishi!!

Je
Review №34

Went in for the BOGO pillows promotion to go with our new bed and Mel was super nice and helped us find the perfect ones!

Su
Review №35

The whole process of selecting and purchasing a bed was excellent. Everyone was very knowledgeable and helpful. Our bed arrived on time and the delivery men were very polite and professional. The support continued even after the bed arrived. The nice sales people helped us with the application that you install on your phone that gives you a daily sleep report. Great Product, and Great Service. Thank you to everyone that helped.

An
Review №36

Rishi was very friendly, informative and patient. He made us feel comfortable and informed about our decision. The store was clean and had safety measures in place. We will be meeting with him again soon.

Th
Review №37

I really, really dont like buying furniture or mattresses. Unfortunately, Im a person that has to try before I buy, so ordering online was out of the question for me. Cameron was awesome at making me feel comfortable, not pressured, and confident in any decision that I wanted to make. So much, in fact, that I did something I dont normally do - make a final decision on an expensive purchase over the course of 24 hours. He made it easy. While its going to take 5-6 weeks to arrive, Im still extremely excited to finally get a mattress that is very much worth the investment.If youre on the fence about getting a new mattress, whether or not its a tempur-pedic, check this place out. Youll be glad you did. Cameron and the rest of the folks there are incredibly respectful and great.

Jo
Review №38

Had a great time with Rishi and he was very welcoming and helpful in dispensing product knowledge. A great experience and I would recommend him and the store to family and friends...

Na
Review №39

Rishi mohindra was an excellent. He provided information about the mattress including every detail by detail. He provided great customer service, great enthusiasm and actually really funny!

Gi
Review №40

Kaylene and crew were very helpful! We’ll be sure to refer others to this location.Can’t wait to get out new bed.Thanks for your help.Susan and Sheryl

da
Review №41

Rishi was so awesome! He was so informative! We can’t wait to sleep on our new pillows and new ergo base!

Su
Review №42

Richi was very helpfull, it was very nice to do business in this store.Susana Frendreis

Vl
Review №43

Rishi was very helpful not a pushy guy loves to talk and gets to the point love the quality of mattress and took his time explaining everything will love to come again

Ke
Review №44

Candi Newton and Rishi we’re the most helpful people ever. They made me feel welcomed and helped buy buy what I needed.

Da
Review №45

Kathleen was amazing and found the perfect pillow. Took her time and was very knowledgeable!!!

Ed
Review №46

Very happy with the customer service that we received. Candi was very knowledgeable and was happy to answer all our questions no matter how silly or not. Glad to have visited and cant wait for the delivery of our new bed!!!

Ru
Review №47

Candi was amazing!! Very personable, knowledgeable and down to earth. We had gone to a furniture store looking a an adjustable bed. We were turned off by the lack of the above mentioned attributes of the sales manager even those the sales agent was very nice when we had questions. We ending up leaving there and going to the store where ALL of the staff were amazing. Being in customer service for 45 years, it is everything to me to be treated well along with knowledge . Kudos to the team in Gilbert Arizona. I will tell everyone about them!!

Ta
Review №48

Kaylene is the most professional sales person that I’ve had the fortune to meet. About one year ago she took a lot of time and effort to walk my wife and I through each type of mattress knowing that we weren’t going to buy today, but in the near future. Fast forward to May of this year and we ended up investing in their top-of-the-line mattress. Overall, very satisfied with the product and no-pressure sales experience.

Ch
Review №49

Rishi displayed great customer service and recommended a mattress topper I am excited about! I highly recommend going to this store before ordering a mattress online.

sh
Review №50

Rishi was great, he asked what we needed and listened before making his suggestions. He help us find exactly what we wanted. Thanks Rishi!

Ve
Review №51

Candi was super helpful. Now I have massage every night coming up.. all the staff are friendly and helpful.

Br
Review №52

Rishi was incredibly helpful and informative. Made the process super interesting and fun!

Ka
Review №53

Kaylene was super helpful and made sure all of our concerns were addressed. She was patient and made sure that we spent enough time to make sure we got a bed that best fit our needs.

Li
Review №54

Cameron was very friendly and helpful. He was patient and suggested trying out as many pillows to find the right one!

Ri
Review №55

The service and knowledge of Cameron was excellent. He was very courteous and personable. This is a great store to work with. Looking forward to our delivery of our new mattress! 😀

Pa
Review №56

The moment we walked into Tempur-Pedic the staff made my fiancé and I feel like their valued guests. Candi was able to expertly explain the different mattresses and variants of each. They also have the entire store is set up as one big bedroom, so you can visualize the beds in your home. I highly recommend anyone who is thinking of getting a better night sleep to come here, there was no pressure to buy. We walked away knowing what we want and the knowledge to make an informed decision.

Su
Review №57

Cameron was extremely helpful in understanding the differences to make our selection for our new mattress. Highly recommend both tempur-pedic and this Gilbert location. No hard sales and lots of education

El
Review №58

Cameron was professional, friendly and informative - thank you for your help and letting us sample all the cooling options before making our selection!

Sa
Review №59

I came to tempurpedic at santan village with my friends. I met Rishi here. He was very informative and educated me and my friends on the tempurpedic beds. It was a very enjoyable experience and I recommend anyone that comes to this location to speak with Rishi.

DA
Review №60

Very inviting store. Clean and the staff was very knowledgeable and professional. Kaylene was amazing and will be back soon for more merchandise.

Ma
Review №61

Rishi was extremely helpful with helping us choose the right bed for our specific needs. He helped us pick the right accessories as well to make our sleeping experience top notch. Well done, Rishi. We’ll be sending anyone we know who needs a better sleep experience your way!

Sc
Review №62

Candi was so pleasant to talk with. Helpful and courteous. Thank you for helping us solidify our decision.

Ma
Review №63

Rishi was very knowledgeable, patient and spent a good amount of time with us. We are very happy with the mattress we picked out. Highly recommend this store

Ma
Review №64

Candi N. helped us when we entered the store. We were very impressed with her enormous amount of knowledge of the various products. She answered all our questions and went above and beyond to offer more insight. She customized the experience for us and took the time to ensure we could decide on exactly what we were after.

Da
Review №65

Rishi was very helpful and professional during our shopping experience. Ensured that my spouse and I had the perfect bed for our individual needs. I highly recommend him.

Ja
Review №66

My husband and I stopped into the store on a whim just to waste some time and Candi completely sold us on a tempur pedic mattress! We will be back to buy a new mattress and adjustable base! She was extremely knowledgeable on the products and gave great advice for what would work best for us. Excellent customer service and you could tell she was very passionate about the product!

Mi
Review №67

Excellent customer service! Thank you Candi for assisting my wife and I with this decision and purchase :)

Mi
Review №68

Rishi was very helpful and helped me find the best and most comfortable bed! He was very sweet and had a lot of patience with helping me! He deserves a raise.. seriously.

Je
Review №69

My wife and I came in looking for mattress options and pricing. Kaylene was so kind and informative and helped us know what options were available to us and how the pricing would pan out. She really knows her stuff. The staff took great care to ensure we had a sanitary shopping experience.I highly recommend visiting this Tempur-Pedic store!

Al
Review №70

Rishi and Kaylene were SO helpful and very knowledgeable of their products!!! Very pleasant visit and will be back very soon:))

Je
Review №71

Melanie was so kind and helpful in letting me test the different beds for my husband and I. She was so patient and no sales pressure whatsoever! Melanie makes the bed buying process fun.

Ha
Review №72

My mother and I had an excellent experience at this Tempur-pedic. We were helped by Rishi, and he did an outstanding job. He was very knowledgeable, and offered a variety of options that fit our various needs. He also did not pressure us into anything we weren’t interested in. We would definitely recommend Rishi and this location to anyone interested in a new bed, pillows, etc. Overall it was a great experience and we will definitely be going back.

Bo
Review №73

Melanie was fabulous!! I wasnt sure which model to purchase or which one would help me the most. Melanie really took the time to explain the difference with each bed and helped me make the best decision for me! I was also worried about shopping due to Covid and she made sure sanitary coverings were in place and all was cleaned and sanitized. Great experience!

My
Review №74

Rishi was really good, he helped out and gave good advice on all beds

Re
Review №75

Great experience finding the best mattress for us, worked with Cameron who is very knowledgeable and helpful.

As
Review №76

This was my first time getting a mattress and Tempur-Pedic and I loved it! Rishi Mohindra was super helpful and very patient with my mom and I as we tried almost every bed until we found the one that was perfect for me. Rishi made sure that I absolutely loved the bed before I bought it. I highly recommend to get a bed here, it’s life changing.

Ha
Review №77

Purchased a mattress pad. Great service, super helpful staff!

Tr
Review №78

Rishi was really nice and helpful and hopefully we can coke back and make a purchase

Ka
Review №79

Got an Excellent education at the flagship Tempurpedic store in Gilbert. Rishi was helpful and super knowledgeable. He helped us discover the right bed for us! We are looking forward to a good night sleep at last!Would recommend this store over other mattress retailers!

Be
Review №80

Excellent customer service! Being right beside the Apple Store made it easier to find as well.

La
Review №81

Great customer service. Cameron was very helpful and fast because we were in a hurry.

An
Review №82

Kaylee and Rishi were both amazing and took the extra time to assist us while in store. We never felt rushed or pressured to buy anything. We would definitely recommend working with both sweet individuals in store.

Hi
Review №83

Candi helped us out and explain everything for us about what is Tempur-Pedic. We learn the many difference for the mattress and adjustable base.We human sleep 7-8hrs a day everyday so a good bed and pillow is very important.

Ma
Review №84

Melanie is awesome! She answered all my questions and helped with any concerns that I had.

St
Review №85

Rishi was great! Gave us a real insight of the product and it’s benefits. Spent time answering all of our questions. Class act all the way. Can’t wait to get our new mattress!!

St
Review №86

We are at our third Tempur-pedic, for us it wasnt if we wanted a Tempur-pedic, but which one. For medical reasons we are willing to pay above average for a good mattress.Kaylene was very helpful in showing us the new ones, explained what each option meant, she listened to us, understood our needs and she recommended a great one, without being pushy or trying to upsell.We got it in the time frame promised, white gloves delivery, as promised, now we are in the 90 days trial period. Just kidding, who returns a Tempur-pedic?!?

Je
Review №87

We went in 10 minutes before closing on a week night yet Melanie was very welcoming and accommodating. She did a great job explaining the major differences of the mattresses. Would visit again.

Se
Review №88

Very kind and helpful staff. Rishi was a big help and got me thinking of purchasing a mattress in the future.

Al
Review №89

Rishi was amazing. We just came to look for pillows, but he still took the time answer all of our questions.

Ry
Review №90

Candi was great to work with, very patient and knowledgeable about the products. She did a great job explaining each option and providing a comfortable shopping experience.

Be
Review №91

Rishi is super helpful and friendly! Thanks Rishi!

ky
Review №92

Cameron was very enthusiastic and helpful, made the whole experience very pleasant. His socks were pretty cool as well!

Ad
Review №93

Kaylene Melanie rishi candi Cameron really awesome and friendly and they helped me so much.

Ma
Review №94

Thanks for your help Rishi!! Great customer service, he took the time to show us the kind of pillows we should get.

Ni
Review №95

Cameron Taylor was great walking us through all the options and helping us find the bed that works best for us.

Me
Review №96

Kaylene was amazing to work with. She was so patient & knowledgeable. Happy to answer questions & always giving us plenty of information. We came in a few times browsing & comparing to other lead mattresses & Kaylene was always happy to help us & let us test out products. Very happy with our final decision & highly recommend

Br
Review №97

Rishi is an exceptional Sleep Consultant! He is professional, personable, and knowledgeable about all Tempur-pedic products. I highly recommend the Santan Village Tempur-pedic store.

Be
Review №98

Talked to Rishi. Very nice and helpful! Planning on a purchase soon!

An
Review №99

We learned so much from Rishi about temper and how the different trims help the back when using zero-gravity technology. Recommend him for all your needs!!

Ka
Review №100

I love my mattress so much!!! The people in the store were helpful in finding me my perfect fit!!! I have never had a Tempur-Pedic mattress before. I tried many others with no joint relief. I finally found a mattress that fits me perfectly!!! I was concerned about being to hot and I am not! I love my new mattress!!!

Information
70 Photos
100 Comments
4.9 Rating
  • Address:2218 E Williams Field Rd Suite 111, Gilbert, AZ 85295, United States
  • Site:https://tempurpedic.com/tempur-pedic-stores/tempur-pedic-gilbert/
  • Phone:+1 623-200-5230
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Sleep clinic
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:11AM–6PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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