I have gone to Bed Bath & Beyond home to find a discounted item. The store is 5 star but staff could be on the floor conversing with customers. The store is very large and has an excellent inventory. I found and purchased things I had not seen at sister stores.I wandered through every isle and never once encountered one other person. Up front staff was chatting in a happy manner.I didnt need any help but if you have nothing to do, talk with customers.At the location I went to earlier there had been some contact and it was partly why I got as much as I did. If you are within, what is acceptable driving distance you might consider looking through the store.

The Store underwent a remodel and it looks great.

Great customer service and amazing selection of quality products that you can not find other places. Definitely a store that deserves your business. I say support then when ever possible 💯

It was ok. Nothing to brag about. Over priced. Couldnt find the original ove gloves

Found almost everything, got a great price on a tray table (cheaper than Target)!

I used their online pick up option and purchased a wedding gift. I missed the pick up cut off by a day. I was told I would be refunded for that item that same day, so I had to pay for the item again. It’s been over a week and still have not been refunded for the first item. No one ever told me it would be quite the process to be refunded.

The associates were very helpful and friendly.

Would give minus stars, if possible.Update 10/2021 The review stays. Havent had such a terrible customer service & store experience, ever, with BBB. The asst. manager arrogantly said, referring to my previous review, that since I said Would give minus stars, if possible, I should visit other locations instead. 😔 If you could, please skip this nightmare of a store!04/2021The asst manager at the store offered to put an item on hold and sold them away before we could pick it up. We made two trips and spent four hours over calls trying to sort it out and they were just not willing to do anything to honor their end of the deal. The tone was very rude and had the worst attitude. Wouldnt recommend the store

Great selection and variety of choices. Great customer service

Clean store nice friendly help. Showed me exactly where the things were that I needed. They have nothing set up for handicap people at all aisle are super small crowed with things hanging down. No way u could get a wheel chair or a walker down them to shop. I guess they dont care about handicapped folks shopping in their stores.

Good sale items. Helpful and friendly staff. Clean store.

The selection here is truly outstanding! They even had the Fitbit band that I was looking for and since I had to order it from them online they were able to extend free shipping and 20% off! Love that they are trying to embrace the web coupled with the brick-and-mortar retail shopping experience.

We were able to get exactly what we were looking for and saved a few bucks too...not bad when bucks are getting scarce...

Its always a nice place but their stock is very low, lots of empty shelves.

Love the spacious isles

Good variety of pillows 😴 at reasonable prices. Excellent customer service.

Helpful to non cooks looking for things they dont generally use. Nice people

We went in 10 minutes before they were closing and we were not rushed. Definitely had a manager pass us a few times but didnt feel passive aggressive or anything like that.If were being critical, Id say lots of the shelves were empty. Lots of stuff out of stock versus the mesa location according to online ordering. But its the Year of the Corona and inventory is hit or miss almost everywhere.

Helpful staff. Clean store. Great place to buy Christmas gifts.

The real reason a man says OK to going into BB&B.

Kim from this store is absolutely amazing and made my moms day. My mom was in dire need of a new kitchenaid mixer. Went right in got exactly what we needed and it was actually on sale then Kim let us use one of her coupons so we got a great deal. Thanks so much Kim!!!

I use the curbside pick up a lot or just pick up. Its always fast and easy. Great place to get lots of stuff for the house.

Long wait in check out & did not have 2 items I went in looking for.

As always... A fabulous place to shop!!! 😍

This is not my kind of place . But she likes it.

Items we were looking for were in stock. Good customer service.

What a wonderful store. Find a great sale and coupon, guess what, I bought a $99.00 Cuisinart Grill counter top, for $ 50.00 bucks. I felt like I stole it. My friend gave me the 20% coupon,and told me about the sale price. Cuisinart is a great product. I 💘 love the grill!

Large store with many sections that lead you in a big circle. Lots of items to see, name brands with prices to match.

What a wonderful store. Great Service with great sales. Dont forget the Coupons. I saved $52.00 on a wonderful kitchen grill. They have high quality products!

Excellent knive section

The location of this Bed Bath & Beyond is one of my favorites, every store imaginable is nearby. The employees at this location are very friendly & helpful! This store is very organized, which makes finding things easy. I was interested in a scale that was on display but was out of stock, they went ahead and sold me the display-- no problem- and I even got an extra 10% off. 😊

Friendly people but its to bad bed bath and beyond discontinue my pillow sales.

To much good stuff here.

Good selection/variety of products but it is pricey so watch out

Great service today! Usually am happy with this place but today we saw a scratch/dent clearance shelf and the lady was nice enough to let us open it up to see what kind of damage it had. It was minimal so we ended up getting it.

Drove up to Gilbert from Casa Grande to try and get a dough hook. They were out, but Kim ordered me one and accepted my coupon. She was friendly, very helpful and now I am just waiting on my hook.

Returned a 150 dollar hypoallergenic bed cover since we realized it wasnt worth it. A lot of vetting just to return the untouched merchandise since they say its more than a hundred dollars. They even jot down my name.

Beth, their impossibly rude lady at the checkout will happily take your money to pay her wage. She will also happily walk away without a single word, half way through checking you out. Because she prefers to have social chats with ex-employees who happen to drop by. Thanks, Beth, you have cost BBB a family of customer because we will never be back. All because of you.

Bought a Crock-Pot here recently as a gift. It was already decently priced and got to use a coupon so ended up super satisfied with the price. Nice location, always clean, the employees make sure to ask you if you need any assistance, and can pretty much always find what I need. No complaints here.

Very very nice far from what i remember as a kid

This is a great BBB location that seems to have most everything online in stick for a quicker, local pickup. I dont stop in a ton, but have always found what I needed when I did.FYI, they are changing up the paper coupon deal as a chain and will now be only linking your coupon to your phone. Soon, gone will be the days of bringing your sheaf of coupons in to get your savings off every item. It will be one coupon per visit. Take adavntage while you still can if youre considering a bunch of items!!

Very happy with this place! If you are an incoming college student make sure you stop by the wedding registry section. For students going out of state, they can give you a scanner and you scan everything in the store you want to buy. Then they will find the store closest to your school and have all the items ready for you to pick up when you move in! They also have a 20% off purchase that is good through December for any college students.

Unhelpful staff, nothing is hardly left in this store. Better to be at Amazon.

Always fun place to shop. Lots of stuff to make life easier.

Thought I was going to get a better quality when I bought Tranquility wash cloths. Not the case. They are falling apart & stains will not come out no matter what I use. Better off buying Walmarts HOME brand. Better quality, thicker, & wash up real nice.

Got a great deal on a stainless steel garbage that works great. Update: garbage lid stopped working within a week. Went to get it exchanged. Customer service had no line, 2 workers were chatting and ignoring me. I asked for help and was told to hold on for a minute. After a minute they acknowledged me. I explained the situation. They asked me whether I had grabbed a replacement. Having ordered online and shipped to store, I didnt know where they were and asked for directions. The service rep walked to where she thought they were but couldnt find it and said she didnt know where they were. Then she walked back over to the desk and helped another customer. I got back in line, waited my turn and when it came up, I was greeted with did you get one? Another customer nearby heard the conversation and said she saw them in a different area and helped me find it. When I returned to the customer service desk, the rep asked in a very cold tone did you need something else? I replied that I had the replacement to finish the transaction. She said very rudely that I could just go. Needless to say, I wont be shopping there anymore.

Very good selection, and everything was in stock. A little more expensive, but worth it.The only 4 star is because it took 15 minutes to find an employee and get them to get someone to help us.

Went in the store got my stuff, found out my coupon was expired. Put it back walked outside and a customer went pass me and over heard me tell my husband that my coupon was expired. She then handed me hers. What a nice person, went back and got my Japanese cherry blossom spray, lotion and bath gel. I was a happy camper

Great selection and staff very helpful. Covid protocol followed

Always good shopping.

I did not go here. I was at a Dr appt next door.

Great staff.

Helpful staff, quality selection...wish they were open...

Everything is overpriced but it can be fun to walk around and see all the new kitchen gadgets and wall art. Its always very clean and organized.

Did you know they honor the coupons you receive in the mail even after they have expired? Awesome!

I love the stuff they have but its way overpriced.

So, the store was okay except you really should be aware of scent sensitivities. I understand wanting a pleasant clean smell for customers and I like sachets and potpourri and such. But dude, I instantly got a migraine. The little bags of scented products need to be spread out through the store rather than on one end cap. It is overwhelming. It seriously smells like freshman before they get the hang of college man.

Love their stores. Always have everything for every room in your house and even outdoors. If you cant find it in the bed section or the bath section, youll surely find it in the beyond (my favorite area)

They have a great variety, and we use the coupons every time! Plenty of parking and helpful employees

Staff is very good. Doctors really care about your pet. So glad we found them.

Best place to get my soda stream exchange, especially using the 20% discount.

Always enjoy shopping here. So many things for the home from kitchen gadgets to table cloths to things for your pets.

Love those coupons!

Was at the store at San Tan. Restroom was clean, staff friendly. Shelves are neat, isles uncluttered. Good variety of household items. Will also take any expired 20% off any item coupon.

Almost always have what im looking for

Insanely high prices for most things. I dont know why any savvy consumer would spend this kind of money, and lets face it - the older paper coupon cutting days are behind us. If customer service was like that of Nordstrom or heck, Costco across the street, thatd be one thing. But this place is barely up to Walmart standards. Inc. was right when it said the company has lost touch with modern retail. Without some drastic change, I predict Chapter 11 in next 5 years ;)

Always find neat things there. The manager helped with questions we had about the pots and pans and her knowledge was very helpful.

Very helpful associates, interacted with several and they were all top notch

Found what I needed, and then some more 😊

There is no many parking spaces. Otherwise is gr8

I love this place and trust it however my reason is experience the young gal and the China department when asked her what the difference between bone china and Porcelain was she told me bone china wasnt more sturdier product than porcelain and when I Googled it I found that not to be true they need to make sure their employees give out the correct information. however if Im wrong I would like someone to correct me

My wife loved it but you need a place for the husbands to sit and wait in a cosy chair with a tv

My favorite bed and bath store. Usually fully stocked and organized.

Overpriced. Ok quality. Not easy to buy stuff. Bathroom mats are not with the towels so you have no idea if the colors match. Target is much better and cheaper

I highly recommend this store and will be shopping there more often, heres why: A few days ago we took a comforter we purchased from this store some time back to the cleaners and it came back with all the colors washed out. We showed it to the lady at this store and she exchanged it no questions asked - a huge help considering it was a $250 comforter set. The lady that helped us really knows great customer service!

Whats not to love about Bed Bath & Beyond? While I was in Arizona I visited this particular store. It doesnt compare to the size of Manhattan store however the cells were phenomenal and I would highly recommend it.

Do not have items in store they say they do,after making phone call to speak to a human and confirm merchandise was in the store and arriving 1 hour layer to be told no such item in stock, disappointment and anger is not an inappropriate response, as well as it will be a cold day in hell and the devil will skate on ice before I revisit this poor excuse of a business

Its the normal experience at a Bed Bath & Beyond. I like the consistency and the local variances.

This location is clean and well stocked. Very friendly and helpful staff. Bathrooms are clean. Great fun to window shop for and purchase home goods. Keep your coupons from mailers and use them when you come in.

Everyone was extremely helpful. Customer service is great

They are attentive without being pushy. Good quality merchandise. Quick checkout!

Great selection and they frequently have great clearance stuff. The staff is a little unhelpful and rude and the checkout line setup is a catastrophe. Still 4 stars for the store itself.

Went here to shop for my brothers wedding registry it was a nice little place if ever looking for any tailgating home decor gadgetry need. Its here!!

Never have any problems here, both with sales help and returns.

The employees were fantastic! They were extremely helpful and knowledgeable about the items I was shopping for. I highly recommend this store for any future clientele.

You can use more than one coupon. They scan till it wont let them anymore. Lol

Always find what your looking for and great customer service

Everything you need to get organized! Lots of fun kitchen gadgets!

Recommending this shop to anyone who doesnt want to settle for anything else when it comes to their bathrooms. Five stars, most definitely!

They have everything good customer service

I never leave the store empty handed. I can always find what I need and the staff is great!

Very kind personals and wonderful place for shopping

They ALWAYS have what Im looking for!

Too expensive for the quality.

Worst customer service ...the cashiers has no customer service training. ..I do not advice to go this location ...two times I had really bad service from the cashers. ..one of them was lazy doesnt want to try deferent coupon. .and the other time with different cashier I asked her to check the stock and by the time they were getting the item, she did help another person then when they got my item she told me to go wait in line again which was along line to purchase it .

Got a permanent 20% off n free shipping

Great

Great service worth going into the store vs online

Good quality home goods at slightly higher prices. The coupon in the mail is key.

Great household gadget store but dont shop without a coupon. This store has everything.