I went to mattress firm to get a mattress for our new king bed. Mitch was the best sales rep ever! He helped me with all of my questions and got me the best deal. He truly is a sleep expert! I’d recommend this store to anyone. Ask for Mitch!

My wife in I walked in and was greeted by Mitch. He listened to what we were looking for in a mattress and took us directly to what he believed we were looking for. He was spot on. Didnt try a hard up sell on us. We were very pleased with the service.

We walked in looking for a seat cushion, and started asking questions about beds. The sales rep Mike, was not pushy in any way. He was very knowledgeable and helpful. He helped us find a great mattress with an adjustable base at a great cost. I didnt think it would be such a great experience. I have always went to the rent to own places before. After my experience I will definitely be coming back to this location.

My husband and I badly needed to replace our old mattress, so we decided to check out Mattress Firm, as it was nearby... I am so glad we did. I usually do my research before purchasing anything so expensive, but there are always some questions left unanswered, Michael was able to answer those things concisely and give very helpful advice, he was extremely knowledgeable and low key, no high pressure sales tactics, which I also really appreciated. Altogether Michael made it a very pleasant experience, I would definitely recommend Mattress Firm.

I think my salesperson was Brandi? She was very friendly and helpful.

I had a positive visit. Different bed types were explained to me and I was able to try them out. I hit a great sale time, so I got some great deals.

Our salesman was awesome, very informative and professional. We ended up picking out the best mattress for us.

Samuel did a great I was very pleasant answered al questions and was patiet.

Michael was great. We gave him our budget. He had no problem finding us something that fit our needs and stayed within budget. Took a minute to get to know our sleeping habits and directed us to a bed we fell in love with immediately. Great service! Great Prices!

We went to mattress firm to get two twin mattresses for our daughters. The salesperson was very helpful and showed us several options in quality, depth and price, and we were able to make our final purchase fairly quickly. Very satisfied with our purchase and experience.

Great customer service I was in and out of the store quickly

Doug was an absolute pleasure to work with! Me and my wife had a great time exploring the sleep options and ended up upgrading our bed due to the knowledge Doug had. I hope yall get a salesman like Doug when you shop here.

My salesman was Jesse. He was super helpful!!! I bought the Beautyrest hybrid plush mattress and got the free adjustable base that comes with it. When the mattress arrived and we got it all set up, the mattress was much higher than in the store. We called up the store and they were willing to help us out any way they possibly could. Me being pregnant.. it’s difficult to get into the bed and I would definitely not be able to use the bed after I have the baby till I was healed. Jesse understood and helped us out!!! We will be getting a different base with lower legs so it will be easier to get in and out of bed and hopefully sleep much easier. THANK YOU Jesse!!!I recommend if you need a mattress that you talk to Jesse. And in all honesty, the whole team is WONDERFUL!!!

VERY nice salesman who helped us out without being pushy at all!!! Very clean store, and the knowledge base of the salesman that I work with was uncanny! I would recommend this place to others!! We ended up saving $1,900 off of our purchase which enabled us to upgrade, and we cant be even more happier! They also have several options for you to choose from if you dont have the cash right now to walk away with a new mattress.

We went in we’re helped immediately quick we found the bed that we want will get delivered on Thursday. Which cells man very helpful I think his name was Lyle or Lenny. Location was Mesa Arizona on baseline and Stapley very nice man

Had a great, educational experience! Thanks for the help & knowledge to make an informed decision!

We came into the store to replace our mattress and chose the clearance center location to see if they had anything for a great price. The clearance center still carries all Mattress Firm regular stock, which happened to be On sale and very competitively priced. Doug was very knowledgeable on all the products and took the time to help us find the perfect mattress. The shopping experience was relaxed no pressure. Upon checkout Doug was able to make sure we took full advantage of all the sales and discounts available. He even arranged for expedited delivery to ensure our purchase arrived in time for our out of town guests. Great customer experience and highly recommend mattress firm- especially this location because you can browse the clearance material as well as the regular stock.

Nicholas was awesome! Go see him on cooper and baseline!

Spoke with someone online regarding a product. They checked that it was in stock at my local store. They had it ready when I got there, just had to pay and that was that. Easiest process!

Very friendly, knowledgeable and honest salesman. Great service and prices.

Nick was very helpful in addressing any and every concern I had. He made informed suggestions and was not pushy. I can buy this bed anywhere but it was nicks professionalism and service which lead me to buy from mattress firm. Hopefully the mattress/ adjustable base/ pillows all live up to expectations. Tempurpedic first time buyer btw

Alannah was very friendly and Professional. She took her time and answered all of our questions . And made sure we were getting exactly what we wanted and needed. Thank you Alannah for making this a very stress free experience.

Mitchell was very polite and informative, great experience

I was pointed to the mattresses I wanted to look at. They were friendly, helpful, and no time wasted.

We had a lovely experience here. Nicholas easily helped us find three beds. He was very accommodating and friendly. We certainly feel satisfied with our experience.

Dale- the sale man, very knowledgeable with his mattresses show room. I came in with very specific needs due to my man health and mine. Especially things on sale it helps with the choices he offered. Very smooth sailing experience. PROMOTE THIS MAN! His personality was so bubbly and energetic! So awesome to work with him. 🥰 thank you!

Dylan is the man he got me and my wife into a new king size bed and gave us a good deal on our pillows sheets and protectors!! Would recommend anyone to go buy a bed from this guy!!

I wish i knew the guys name that helped us- but he was so friendly and very quick! we had 2 kids under 2 and called ahead of time. he had what we needed pulled to the side and ready for us! he helped put it on the room and we were out of there within 20 mins! thank you mattress firm :)

Was quick and painless on picking out a mattress. We got a mattress and new box springs for right in our budget. 👍

Dont buy from this place ever theyll take your money and run wont even replace the mattress . I spend over 1000 dollars its sagging and its not worth the money. I put two claim in and they will not even help there either.but they have no problem taking your money though.

Brooks hooked it up! Would recommend if you need a good mattress but on a budget

I went in to the store to get educated on mattresses with the intent of buying at Costco ..., but Mike Criswell (sales rep) was very nice and non-pushy! He patiently walked me around the showroom and identified the various differences in each of the makes of mattresses. I told him I wanted to think about it, so I went for lunch and came back to make the purchase! Definitely would recommend Mattress Firm and Mike!

The Mattress Firm Store location on Cooper and Baseline was well stocked, and Michael Criswell, the sales person, was knowledgeable about the full line of beds they carried, including the newer sleep technologies. The floor models were clean and a good value. Michael worked to put together a nice package and included some helpful discounts and warranties. I’d encourage you to check out this store!

Saleman very helpful with choosing the right mattress for my husband and I. He did warn mattress might be firmer than in store being new. Mattress to be delivered in 6 days. Only reason didnt give 5 star rating. Re-evaluate after receiving mattress.

I texted to see if they had what I was looking for and they responded quickly and had a great deal! I went in and was able to test out the bed I was told about and got it ordered, which was a super easy process. They delivered it the next day! They were professional, kind and a great price!

The salesman was very kind and welcoming. I had already decided which mattress I wanted so I really just needed to order it. Unfortunately, it was not going to be available in the timeframe I needed it. He was very helpful in showing me some similar mattresses in the price range and didn’t try to up-sell me something that I could not afford.

Great service an knowledgeable staff was a pleasant experience 👍 selections were great. Found my perfect fit i hope

Great experience. We were driving by and decided to stop. We needed 3 new mattresses and we got them at Mattress Firm. Our salesperson, George, was great. Very helpful in finding what we need and gave us the best prices!

Awesome experience,. They were very patient and answered any and all questions.

The place is tucked away in the side of the shopping center. Mattress selection was decent, but prices were not too diverse. They seem to be able to order more stock than they carry. Sales guys were nice.

We had a pleasant experience. Mike helped us, was super knowledgeable, honest, and thorough. I would recommend friends and family to mattress firm and to Mike directly!

Our sales person was amazing. He was by himself and never rushed us to go to other peopleIf you have a bed he can bend it. Like a bedbender😀🙏

Ramon and Juan great job on delivery and Nick on sales. Place to go for tempur pedic beds.

The man I spoke to was very informative and assisted me effectively! Very quick response to my questions as well

Nick was our salesman today and helped us make a better choice when it came to selecting a mattress. He never made us feel preassured. He showed us exactly what we came in to see and then after spending some time asking questions and talking about what we were looking for, he asked if he could show us a couple other options. I am so glad that he recomeded what he did as soon as we laid down we knew that is was the right fit for us. He made the process so easy and smooth and we are so happy to have our new matteess on the way. I highly recomend this store and ask for Nick, i dont think you will be disapointed!

Dylan was very kind and helpful throughout the entire shopping process.

We were very happy with our salesman Mike. He went above and beyond helping us upgrade our old mattress at a very affordable price point.

Our salesman Michael was awesome! No pressure, straight shooter and great deal! Highly recommend!

Had everything purchased with delivery set up in 15 mins. In and out! Was helpful with pointing out the firm mattresses in my price range.

Staff were very nice- it was an easy experience

Professional service, quick transaction.Doug was attentive and friendly. I recommend to stop by his store.

Last 2 beds I got was at this place. Good deals, good sevice and friendly staff

The lady Ashley was kind and she helped me and my boyfriend find the perfect bed. I recommend this Mattress firm, she was the only worker and she was busy with multiple customers and kept her calm and served each of us in an orderly fashion. Thank you Ashley!

I dont know who Dale is, but Nicholas! Was GREAT! Really helped us figure out the best mattress and frame for our needs. Personable, helpful, funny AND a great deal. Thank You Nicholas :)

Our sales rep dillian was fantastic. He helped my eldetly mom with upmost repect. And helped her find the quality she was for the best price for her budget. Ty dillian. At the stapley/baseline store. YOU ROCK HELPING A DISABLED VET . GOLD 5 STAR RATING !!!

I called the store and spoke with what appeared to be a very helpful and customer orientated sales guy (Dale). He answered my basic questions and after getting off the phone with him made the decision to visit THIS location. I say this because I literally have another location about a block from my home but because of the great phone experience we made the trek to this one 10+ miles away. We were disappointed! When we arrived he was with someone else so we poked around the store. After he was finished Dale was just awesome. Not only did he answer our questions he provided a great non-pushy education on the type of product that was best for US. We not only felt empowered to know and be informed about our options but appreciated the person time and responsiveness to Dale understanding our very unique needs. My husband has terrible back issues and Dale was able to guide us through the process and what would make sense for us know as well as in the future! We would HIGHLY recommend this location and for anyone lucky enough to get Dale you wont be disappointed. Thanks so much Dale!

Knowledgeable, professional sales executive. Enjoyable experience.

I just loved it! We were finally able to be treated like valued customers, get all our questions answered and our dream bed purchased.

Today, the sales associate, Dale, helped me pick out a bed for my new home. Ive been beyond stressed out - spending money at every turn. I wasnt in the best mood and could have behaved much better... Thankfully, that didnt matter because Dale was super patient with me and never let my frustration ruin our day. I really appreciate you for today Dale! Thank you for being there - I will indeed sleep well.Best,Adrienne Lamb

Dudes and dudettes these guys know their stuff they dont try to upsale you on anything they go off of a couple questions they ask you and then bam you have the mattress you want!

Very knowledgeable regarding product. Listened and acknowledged what it is we were looking for and showed us the options we had. Offered us a very fair deal. Looking forward to trying out our new mattress.

Great equipment when we walked in we were introduced by someone named coby and we were out in minutes

Nick was able to help me out and get me what I needed quickly and easily. Thank you.

Doug was extremely knowledgeable and helpful. I highly recommend.

Answered all our was questions and had the mattress we wanted in the store to try out

Nicholas was wonderful and very helpful. Will continue to use this site for any future needs.

Dale Lee Pavola was awesome. We are usually annoyed by sales people but he made our experience comfortable and helpful. We had been shopping for a new mattress for a long time. It wasnt until we met Dale at this Mattress Firm that we finally got the information we wanted, and just the right amount of attention to make a decision and a purchase that we are very happy about. Thanks Dale!

I went in to look for a new mattress. Robert Alvarado helped me find the best mattress. He was very friendly and helpful. The next time I need to buy a mattress I will be returning.Thank you,Alicia

George is the best! He always takes great care of us. Mattress firm is the place to go!

I tried several mattresses before buying. Sales person was patient and informative. I will use them again. Great experience.

Mike helped me and my husband to purchase a good mattress he also told us about their deals, we purchased 2 pillows too, he was knowledgeable and friendly.

A very reasonable place to get a mattress!! Was in a retail store looking at overpriced on sale ones, with no chance of a return if unsatisfied, when a shopper recommended this place!! My mom exchanged one with NO issues!! Check them out!! Dont pay more than u need to!! 😊😀😉

Mike was very very helpful. He was a wealth of knowledge and offered many different options. He also was hands off in the sale process so I didnt feel like I was being pressured to do anything. Overall a wonderful purchasing experience.

Excited to get our new bed and platform tomorrow. Our salesperson was very knowledgeable and helpful!

They had many different Mattresses to choose from. Next day delivery

Excellent customer service, great prices and products❤️

Great price and service. Had what we wanted in stock as we needed it quickly

My husband and I bought a Beautyrest Hybrid Plush Mattress. We entered the store at 1464 N.Cooper Rd in Gilbert Az. We were geeted by a very nice salesperson named George Pappas. I explained what I was looking for, and expressed my likes and dislikes regarding the purchasing of two prior mattresses via online. Both were beds that were delivered in boxes. We had done alot of research before purchasing either, but believe me, there is NO WAY you can make a decision based on those reviews without laying on them prior to purchasing. We had purchased one such bed not even 3 months prior,and despite the reviews, were disappointed. That is what took is to Mattress Firm.Mr. Pappas listened, and with no high pressure sales tactics, led us to the mattresses he thought might suit us. We tried four or five and finally decided on the BEAUTYREST HYBRID PLUSH mattress . Mr. Pappas handled our transaction professionally and again, displayed no pressure sales tactics. We look forward to sleeping on our new mattress, and would recommend Mattress Firm as a place of which to purchase. Wonderful experience!

What I needed, good price, no pressure. Recommended.

Went to Mattress Firm in Gilbert on Cooper Rd. Michael Mason was outstanding. Definitely a man of integrity and a great sense of humor. He went out of his way to find a mattress that met the total of my requirements. Both Michael Mason and Robert Alvarado treated my Son and I professionally and were beyond helpful. These folks know their stuff and their customer service is the highest level.

The sales associate (Michael) was super helpful, listened to what we were looking for, and made amazing recommendations. Michael encouraged us to try all the beds as is with no pillows or adjustments which was what we needed to do. We left the store to check out a competitor and ended up coming back to Mattress Firm because of the Purple mattress and the sales associate. Super happy about our experience.

Excellent service, excellent product knowledge.

I’ve purchased several mattresses here and I’ve never been disappointed. This place has the best prices and super helpful employees. I worked with Mike on an exchange and he was awesome, extremely helpful and a joy to work with. His outgoing personality, excitement and professionalism is exactly why I continue to come back!!!!!

Michael was very helpful and attentive! He helped us pick the perfect fit.

We had a great experience at Matress Firm. The salesman was very knowledgeable. I cant comment on service yet but so far so good

Poor service, outrageous prices. Went in for an advertised twin, was a total p.o.c.. when salesmen finally appeared 10 minutes after I arrived, i asked to see twins that were advertised, he pointed at a row of budget beds stacked against the wall, then disappeared. Never returned. Beds were awful quality, with the Good twin beds almost a grand. Same experience in Florida. Dont waste your time with this company.

Great service! I would recommend Mattress Firm!

Employees very helpful take their time with no pressure. Second time purchasing from here. Highly recommend.

I was visiting my mom in Arizona and decided to check out some mattresses at this store. What a good decision that was. I met Mike Mason who helped us with my purchase. He gave me a deal with delivery!! I am very satisfied with the mattress. If yourre shopping for a mattress I would HIGHLY recommend Mike. Thanks Mike

Big Mike helped us out a lot! Let us walk away with a great mattress at a great price! Made us feel like we were friends and not just customers as soon as we walked in he greeted us with a big smile! Not only selling us a comfortable bed he educated us on different shapes sizes feels comforts of mattresses! Thanks mike!

Awesome help from genuine associates and many comfortable beds. Michael Mason showed us around to find the best bed and base with no sales pressure. He made a fun and friendly atmosphere which made it much easier to come to a great decision. Remote control bed is where its at!

Super helpful in expediting a next day resolution to my mattress problem during COVID.

Good place, best prices

Fast and easy.

We had an unpleasant experience this morning. We understand the store was having a computer issue that prohibited purchases, but we were greeted ambivalently and ignored the whole time we were in the store. We did enjoy being able to test all four Purple mattresses that were on display, which helped us make our decision to buy a Tuft & Needle Mint mattress at the T&N store only two miles away.

Came into the Cooper/Baseline store one afternoon. Jason and Matt were very welcoming and knowledgeable. They were very patient with me as a first time buyer, and were very thorough in helping me decide and find what I was looking for. They made very good recommendations based on my preferences and helped me find the perfect mattress. Their network wasnt fully cooperating at the time of my visit and some complications arose (another store apparently sold my mattress before the sale was finalized), but Jason assured I would be taken care of and pointed me to a new mattress that ended up being a total upgrade from my primary choice!

George Pappas was amazing he helped me get the best mattress fit for me and for a really good price!! Thanks George!!!!!!

Great customer service by the man of Frank! Very pleasant and sweet!

In and out no issues great prices.

Great service in the store and with delivery of the Mattresses and base!!!