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Tindol Subaru
1901 E Franklin Blvd, Gastonia, NC 28054, United States
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Tindol Subaru
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Ta
Review №1

I would like to personally thank Abby and Robin for making it as smooth as possible to get into my forester. Going through a car wreck and getting your Subaru totaled is never easy to go through. It can feel just as scary going to the dealership. However, today was such a pleasant surprise at Tindol Subaru. They answered all my questions and made me feel as comfortable as possible when working with me to get back on the road. This is the BEST car buying experience I have ever had. Thank you SO much!!

Ri
Review №2

Mega shout out to Cassie and Karen on the purchase of my 2021 Crosstrek. It was pleasure working with them. Was able to complete most of the transaction via the phone. After a short visit to the dealership I was able to get into my beautifully detailed new ride and take her home.

Ga
Review №3

Tindol is just a cut above other Subaru dealerships in the state when it comes to customer service and getting you the best possible deal on a car. Cassie Harlow is a gem and should be the sales person you request. You will save money and shell treat you to the most streamlined, modern, and professional car purchase youve had. Im already referring my friends and loving my world rally blue STI.

Li
Review №4

Very nice people to buy a car we got a Subaru outback today

Se
Review №5

I had my WRX in their service shop for several issues I was experiencing (it’s almost a decade old already, been a great 10 years with no issues until now) but they had the car for a little longer then expected and gave me the car back fixed and free of charge! Excellent handling of the situation by Tindol and their service team. Made my day! Highly recommend this dealership and service department!

Mi
Review №6

I had an awesome experience at this dealership. Going above and beyond to help me get the SUV I wanted and even if it was a demo. Im truly thankful for the work Patrick and Nathan did for me. I love my 2019 Black Ford Explorer Sport! Its an early birthday present.

Ch
Review №7

Awesome experience!! Edward Creswell and Greg(both service managers) were great! Ed worked with me and was honest about the car issue and prices. They even provided me with a complimentary car wash. 🙃

Da
Review №8

Best vehicle purchase experience I have ever had! Dealing Cassie Harlow, James Woodard and Kalib Smith was a pleasant, no pressure, but pleasurable way to buy our new 2021 Subaru Outback. We love it!

St
Review №9

One of my favorite Dealers. Service and parts the way it should be.

Du
Review №10

My wife is a boss and got a new outback. Rachael was great. They gave me lots of swag and worked well with us. Not pushy at all.

Ta
Review №11

Wish I could give -0- stars. Most horrible service ever. Rude treatment - went in with pre approval from the bank. No one would wait on me. When someone did - she was rude, filthy, and treated me like trash. I asked about a car price, she said it was 2k higher than the price on line. I asked why she shrugged her shoulders- needless to say I will not be buying a Subaru in this life time

Au
Review №12

Great service department and Clay is great.

Ke
Review №13

Straight shooters in the service department. They have done a great job with my wife’s 08 Outback over 3-4 visits. Good diagnoses, good prices, fast service, and friendly consultation. Never a hard upsell and no aggressive sales tactics. 10/10 would highly recommend. Wish all dealerships were like this. Great folks at Tindol. Thanks guys.

Mu
Review №14

Salesman Kalib was a great person to work with and very knowledgeable about Subarus. We are now driving a Forester Sport, very happy with our purchase.

Cl
Review №15

Best experience at a dealership ever! Make the drive to Gastonia from Charlotte. Its worth it.

ka
Review №16

I had a wonderful experience at tindol Subaru. Jeff Gamerl is a wonderful salesman that knows his stuff. I would recommend him and this dealership to anyone. It was a short process, most was done online, and he worked with me to make sure I got exactly what I wanted. This dealership as a whole really impressed me. The sales team, The shop crew, and the finance manager Jason all do their jobs at 110%.

Ch
Review №17

My car was totaled while parked on the street overnight and I had to get several quotes from various dealerships for my insurance company, Tindols prices are so unbelievable that I was worried my insurance check would end up smaller than anticipated!Also, every car dealership says youll become part of the family when you shop there, but Tindol means it! They helped me find the perfect car and responded to my emails promptly and even held a vehicle for me to come and buy as soon as my insurance check came in. Every member of their team is friendly, professional, and welcoming! I drove out to Gastonia for the price, and the service and professionalism is just icing on the cake!I got my new Crosstrek about 2 weeks ago, but Ive been busy and had not gotten around to setting everything up, and when I was having trouble I gave them a call. Cassie, one of the managers, immediately facetimed me to get everything taken care of and answered all of my questions within just a few minutes.Outstanding dealership!

Fr
Review №18

Very friendly and offer great service.

Sa
Review №19

Bought a used Jeep Wrangler from them almost a month ago. It has been nothing but a struggle!1.) I traded a 2016 Corolla S (they still haven’t paid it off because I got a Bill reminder from the finance company) text Kalib at Tindol Subaru, and asked what that was about with no reply!2.) the Jeep was on their lot with a bad heater core, headlight wasn’t working, and speakers making a awful crackling sound. (it had been there for about a month before I purchased it). We let them know, and they sent it to Jeep to get the heater core fixed. We constantly got the run around from, and the Jeep place was nothing, but rude! Fast forward A WEEK later my Jeep was ready for pick up. I was told the speakers, and head lights had been fixed by Tindols service department as well.•THEY TURNED THE AMP OFF INSTEAD OF FIXING THE AFTERMARKET NIGHTMARE SYSTEM ( I asked it be unhooked if it was my issue)•The service department never fixed my headlight either.But I had the Jeep fixed and fixed the proper way out of my pocket!3.) They have my trade in for sale without paying the damn loan off.Literally the only pro I have found in this whole ordeal is the deal I got on my Jeep. I absolutely love my Jeep, but this was the worse car buying experience EVER. I will never purchase another car from them!

Pe
Review №20

The Best Subaru sales in the Piedmont. Special ordered our 2017 WRX from Tindol in September 2016 and received it February of 2017. All details were correct on the car. We worked with Robin and Kevin to get the right price. As people say, the buying experience is super pleasant, and these guys beat, hands-down, every price from Subaru dealers within a 50 mile radius. Absolutely phenomenal!!!

Je
Review №21

Great team that got me into my new vehicle no problem. I searched online and found the CR-V I wanted. Cassie reached out and did everything through text and a few short phone calls. She did all the work before I even stepped foot in the door. I went in at 5 pm and left at 7pm with my car. The whole team was very nice and offered drinks and snacks. They even printed off the menu of a local burger joint which was delicious!

Ch
Review №22

In n out oil change. Friendly service advisor as always

Ch
Review №23

I just purchased a new Subaru from Tindol and had the absolute best experience ever! From the moment I first interacted with Shelby all the way through the process it was an amazing customer experience - definitely 5 star!!! The entire team (Shelby, Karen, Cassie and Cody) was phenomenal and provided stellar customer service.

me
Review №24

I want to send a shout out to the Tindol Subaru team who has helped me. Jonathon Nance (sales); Greg McAbee (service); Cassie Harlow (tech guru) and Robin Anderson (manager) I bought my 1st Sabaru, had a few issues, but this team has gone above and beyond in customer service to make it right. Would recommend them whether you buy in store or long distance ‐ you wont be disappointed.1st Time Sabaru OwnerMelissa A.

Yu
Review №25

Yall...Tindol Subaru in Gastonia is AWESOME. I bought a Forester from them over a decade ago. It was a great car. Now I go there for service on my MILs car. My sister-in-law bought her car there and they service it, too. They go above and beyond with their customer service, especially my service dude, Ed. He is GREAT. I know there are smarmy car dealers out there. My experience is that Tindol Subaru is flat out AWESOME.

Is
Review №26

Ed Cresswell and the team at Tindol Subaru always go the extra mile to help keep my Outback on the road! Great people, fair pricing, and excellent service! I would not trust my car with anyone else! Thank you guys!

Po
Review №27

Nice.Very helpful staff. Would recommend to visit the place even just to get information about ford or subaru cars.Also in terms of after sales services are really good and they are ready to help you.

Ma
Review №28

Ask for Jeff Gamerl if you are needing to buy a Subaru. He is very pleasant, low key, informed about his product and able work with you on pricing a vehicle. He has worked with this brand for years but is up on all the new features.

La
Review №29

Fair pricing on subaru,friendly and helpful employees.

Ev
Review №30

We have been taking our Crosstrek here for over 2 years. The service is great and the communication. Paul Poston is a great. He has been good to work with.

to
Review №31

Buying a new car is usually a lengthy and aggravating process. Robin and Candace at Tindol Subaru made this process enjoyable. All of my requests were handled in a caring and professional way. I am very satisfied with overall experience. I will definitely come back and recommend others to give Robin and Candace a call.

fe
Review №32

I recently bought a pre-owner Subaru from Tindal. I live in chattanooga and found the car I wanted up there. Kalib Smith was the salesperson I dealt with and he was great from the start. Answered every question I had and worked with me to get what I wanted within my price range and to get the vehicle delivered to me. Thank you!

Ch
Review №33

I price shopped all the Subaru dealers in the Charlotte metro area and found the best deal by far at Tindol on my 2019 Forester. Friendly, professional staff, not pushy and willing to be flexible with me when I needed. If my next car is a Subaru, Ill be back!

Ny
Review №34

The service department at this location could care less. My car is having issues with cutting off when I turn. I had to go to the dealership two consecutive days in order to be taken serious about the issues I was having with my car. My car has been sitting at the dealership and no one has looked at it. It’s not even a priority according to Ed in the service department. I was not offered a loaner car. I asked about a loaner car since it’s been a couple of days and Ed stated the cars are for customers with recalls about 5 weeks out! Very inconsiderate. I did run into Julie who noticed my shirt and said she was willing to help me get my son to school the next morning and give me a ride to his activities because this was a busy week at his school. She’s the only reason I gave two stars. If you car can make it anywhere else go, if not, avoid Ed in the service department. He’s very busy and he’s only concerned with customers that have a recall.

Cw
Review №35

Plays Games with pricing. Went into the dealership, made the mistake, of talking to a second sells-man. the price went up from the first time, going to have to buy from South Blvd, in Charlotte, even thought this location is only 7 miles away, all well, I dont think after being in the business and retiring, I would deal with these folks, I would at least check there price with Concord or Charlotte first. Best of luck.

Wa
Review №36

My wife and I just bought a 2012 Outback from Tindol, and the experience was refreshing. I had done my homework for Fair Purchase Price (Kelly Blue Book), and they actually were able to come in a bit under that. They were very nice and accommodating, since the car had to be shipped from an out of state dealer. And their prices were better then any dealer in Charlotte. Would def recommend them to friends.

Ja
Review №37

Excellent service by Ed. His time and attention was a great example of Tindol Subarus positive customer experience.

Ge
Review №38

Brian and David were great hosts. My experience leasing the Forester was easy and comfortable. I had a few other Subaru Dealers closer to me but I am glad I made the drive out to Tindol.

Je
Review №39

Straightforward - no games! A pleasure to work with. Went out of their way to find the exact car we were looking for (fairly specific) in another state and get it to us fast. Unbeatable price and outstanding service!

Ma
Review №40

Got exactly what I wanted! As a first time buyer, the process couldnt have been easier. Chris was a great salesman and answered all of my questions with accurate information. Id do it again tomorrow if I needed to! The whole team was very easy to work with and will definitely work with you to get you the best deal!

St
Review №41

We saw a particular Subaru Outback advertised on Tindols website that they had just obtained on a trade-in. Both Candace and Brian were very helpful in showing us the car and answering all our questions about it. Upon buying the car, both they and the Sales Manager David were very helpful and professional at every level. Their follow-up after the sale has also been excellent. I would definitely recommend Tindol Subaru and their staff to anyone looking for a Subaru. Thank you again!

Ph
Review №42

Enough please with your new commercial. I am not interested in purchasing a Subaru, but if I were it would not be at Tindol because of the unpleasant commercial you are running.Thanks for changing your original commercial. I actually enjoy the newer ones. The guy making horrible noises was a huge turnoff. I could actually consider a Subaru now.

Ni
Review №43

Tindol Subaru is the ONLY place to purchase your next car... Let me start off by saying I don’t write reviews for ANYONE... The only way I would write someone a review is if they absolutely blew me away... and Tindol Subaru did. They sold us our 2018 Subaru Outback Touring at a great no haggle price! They are more than fair and actually care about you as the customer... I have messaged Candace several times to ask additional questions about the vehicle and she is still as helpful as before we purchased the car... most car salesmen will hardly return a phone call after they have your money... not this place!!!If you go to Tindol Subaru ask for Candace and tell her nick sent you!

Sh
Review №44

I purchased a new Forester from Chris Townsend and was very pleased with the entire Tindol experience. Chris was very knowledgable and helpful throughout the process and not once did I feel buyer pressure. Chris was available around the clock for questions, even responding to me after hours. The exact vehicle I wanted wasnt on the lot, but Chris was able to find the vehicle we wanted and delivered it at the best price in the region. I would certainly purchase another car from Chris.

Li
Review №45

We just love Mo. Hes always so helpful and he went above and beyond to find my husband the truck he wanted in the price range he wanted to pay. We love Ford and have always bought from Earl Tindol since I was 16 in 1983.

An
Review №46

The staff was incredible kind, and helpful! I had been to multiple car dealerships in the charlotte area and my experience with Tindol Subaru was by far the best! I wont look further when the time to get another vehicle comes! Thank you Tindol Subaru! Cassie was so kind, Brian was an expert and they were willing to work with us on the final price!

Ka
Review №47

Great repair service and staff! Hate I’m moving because I really felt like I could trust them with my car. Knowledgeable and reasonably priced!

Li
Review №48

We just bought our very first Subaru Outback! Gordon Haygood, our sales consultant greeted us early in the morning with a smile and a handshake. We test drove two cars, one being a Forester. After a long day of filling out papers (Gordons job), we bought the Outback. Gordon made the entire process enjoyable and non-stressful. He took the time to show us all about the car and how the computer worked, etc. Thank you Gordon!!After Gordon we were introduced to David Montgomery, who walked us through the finance part of the process. He was quick and efficient. Thank you David!Overall, buying this vehicle was a very positive experience.

Ro
Review №49

If I could give six stars I would give seven!!! Tindol Ford Subaru has the best sales team Ive ever experienced! Consultative, approachable, and respect your needs when it comes to budget. Ive had the distinct privilege of buying multiple cars from Tindol over the years and will never go to another dealership. I do a lot of my auto work myself, but when Im in a pinch their service team is fast, friendly, and more cost efficient than even specialist mechanic shops. Last night my family traded up for a vehicle with greater space (Can you say Baby?). Mo Adams has worked with me on every single purchase Ive made and, as usual, delivered stellar insight on inventory availability and (because of all our interactions) pointed out some of the perks Ive looked for the most on my previous purchases within the inventory on hand. Hes super sincere and on point with his suggestions. Theres no better sales staff and Mo is the tops!!!

Cr
Review №50

I had the best car buying experience here. Candace was a fantastic salesperson who was knowledgeable, friendly, and not pushy. The finance manager, Danny, was honest and also not pushy so I felt comfortable with the purchase.

Ju
Review №51

I had problems with my 2014 Subaru following an accident. When it became clear that the service department was having trouble getting my car back to new condition, I spoke with Natalie Tindol about my concerns. She listened, was friendly and helpful, and expedited getting me a new 2015 Subaru at a very good price.Michelle Coon has been a total pleasure to work with, both during the purchase of my 2014 Subaru and the purchase of my new 2015 Subaru. She has gone the extra mile to make this a great experience. I would recommend these great people to anyone!

Da
Review №52

Our initial contact was through a website. Dave contacted us almost immediately, asking the needed questions. We decided to go another direction (from Outback to Forester) and he searched NC, SC and GA before finding the model and color we were looking for. He got the car from GA the day after it was found. We went to look at it and and it was just what we were looking for. We ended up finalizing the entire deal that night (including a very good trade-in offer. This was out second Subaru and we knew what we were getting, but they are offering so much more even for a base model that one would ever expect. It was a great experience. Thanks Dave.

Le
Review №53

It is a formal place to take your card has it worked on. It is the only place I take my car. They can be trusted with your vehicle, and to do excellent work.

Be
Review №54

Alright. Could be a little better but not bad. We were able to use a nice loaner car

wi
Review №55

The best in customer service, hands down. We are from High Point and made the long drive to buy and service our new Suburu here. Fair and honest sales staff. Customer lounge is big, comfy and full of complimentary snacks and drinks.

Ro
Review №56

Car was misrepresented and did not resemble its online listing.Salesman was really sketchy on details about the car, kept changing information until we were so confused as to what they were offering. Made us drive 45 minutes because they wouldnt discuss the car over the phone, and when we got there they were unwilling to work with us on price, even after the car turned out to be worth less than they bait and switch advertisement they had run online. DONT TRUST THESE GUYS. After reading other reviews I can spot fake ones, No there IS NO CUSTOMER LOUNGE, NO COMPLIMENTARY GOODS, NON COMPETITIVE PRICES. Dont trust the reviews either.

Cr
Review №57

I have taken my Subarus to this dealership a few times. I am not impressed. The service center seems aloof and it is like they are doing me a favor to help me. Today, I took one of three cars in and one service guy laughed at me and another kept criticizing me. It was not enjoyable at all. The first guy could not understand how we have three Subarus. I would think he would be thrilled I have more than one car to bring to the dealership; however, I do not feel appreciated as a customer at all. I will look for another dealer, maybe in Charlotte, it is only 20 minutes away.

An
Review №58

I have told all my friends and want everyone to know that Tindol Subaru was the best car buying experience of my life! I was treated with respect and honesty! I LOVE my Subaru! All the staff were great and really worked together as a team should - excellent customer service!

Th
Review №59

Below is Why Ive given the rating I have and is my personal experience...Chris Townsend was the person I dealt with and he was very friendly and courteous in greeting me upon my arrival. Since this was my first visit to the dealership, once entering my information into the system, Chris showed me to the waiting area and offered me bottled water, snacks, etc. I had a State Inspection performed on my new Subaru and it was completed in a timely fashion. The price for this service was pretty much a set standard, so I cant really comment on that. During my brief visit, the dealership and its employees were very good to me and Id highly recommend them.Thank you kindly,Mickey MotenKings Mountain, NC

Br
Review №60

Everyone at Earl Tindol was wonderful!! From the time that I first contacted sales over email, through the buying and financing process, and with the service experience and support after the sell, everything was wonderful.... and no, I wasnt paid to write a raving review, it was honestly just a great experience. :-) Love my Subaru!

Ke
Review №61

Staff are friendly and do their best to get you in and out. Not much else I could ask for in a dealership.

Ju
Review №62

Chris Townsend was great during the sales process. He replied promptly to our email inquiry and spent lots of time helping us from the time we entered the dealership to the time we left 4 hours later. We have nothing but good things to say about Chris and the service we received.

Sh
Review №63

This was our 2nd time leasing a car with Chris Townsend. He is so honest and caring, I have never met a car salesman like him. I trusted him to find me exactly what I wanted and he surpassed even my expectations. Thank you Chris! And to Natalie Tindol: He is such a valuable asset, you should hang on to him at all costs.

L
Review №64

Came to tindol knowing exactly what I wanted. Gordon came out Into the parking lot and introduced himself and the showed me the cars I was looking at. He couldn’t of been a better salesmen. Bought my crosstrek and was in and out in a few hours. Can’t thank Gordon enough for making it super easy and a great purchase.

Je
Review №65

I bought a new 2011 outback from Tindol Subaru about a year and a half ago. Not only do I absolutely love my outback, but have been given great service! Have you been to their service dept.? It has a fireplace, TV, a coffee bar, drink bar (non-alcoholic) and most importantly, the service is so personalized and friendly in such a beautiful setting. I used to view getting my car serviced like going to the dentist -- and would get my husband to take my car over. Not now. I look forward to going myself.

Na
Review №66

Excellent Service. Very Nice Staff,

Ro
Review №67

Dealership really knows how to show hospitality. They really care about you and try to accommodate you while you wait on your vehicle to be serviced.

li
Review №68

Thank you all so much for the repairs to my bumper. You did such a great job I will have to fix the rest of the car. Thanks again

Da
Review №69

Great service department. I always feel well taken care of. Thank you Tara and Ed

An
Review №70

Chris Townsend was very helpful in explaining what was done in Service. He also went out of his way to remove some excess shipping grease from lug nut area of all 4 wheels. I will go back to this dealership for service in the future.

Ja
Review №71

I am located in Georgia and found the vehicle I wanted via Autotrader at Tindol. I had never even considered doing making a long distance purchase but reached out to them anyways. My mind was put at ease right away by Robin Anderson. It was obvious they were experienced with these deals and had a system in place. We went back and forth with a few emails, came to a deal on a Monday afternoon, and my new vehicle was in my driveway at lunchtime on Tuesday. The driver had all necessary paperwork which we went through and he drive back in my trade in. Highly recommended!

Be
Review №72

Sold me a brand new Subaru Crosstrek one year ago. A year later now one of the tires is losing air. Upon having a local dealer inspect it, the tire has a plug on the inner edge where it had a hole and will continue to lose air. Now I have to replace the tire after one year.Dishonest and shady dealer sold me a new car with a plugged tire that is not fixable. The plug was in an undetectable area, hidden from view.My local dealer said they could not plug the hole again legally due to where the hole was located. So Tindol Subaru sold me an unsafe vehicle with a hidden danger just to get my money.

Jo
Review №73

I asked about a car online, and received a prompt response from Chris Townsend, who answered all my questions. Other dealers make you jump through hoops and spam your inbox (...186 reasons why you should buy from So & So Subaru). Chris was to the point, while still being very friendly and helpful. These guys know how to sell a car.

Da
Review №74

Excellent experience. Staff were helpful, courteous, and non-pressuring. Doran helped us select the perfect Forester for us. We will definitely buy from them again.

Mi
Review №75

The new car buying experience was smooth, low pressure and easy. Our salesperson, Gordon Haygood, was very knowledgeable and patient. We would highly recommend giving them a look.

Ka
Review №76

I bought a 2014 Subaru Forrester twice this year. THe first one was wrecked by a truck running a red light, but I was UNHURT, thanks to the safety features of the car. So I immediately bought a second one. M sales person, Robin Anderson was knowledgeable, professional and friendly. I am very satisfied with the dealership and its service department.

Se
Review №77

Bought a Crosstrek with Gordon about three years ago and the process went smoothly. I was in this morning to have a noise looked at. One thing that impressed me is Gordon recognized me while I was sitting in the lobby. Secondly, one of their technicians asked me to join him for a test drive so I could point out exactly what I was hearing.After driving around for a short time we came back. Instead of selling me a line about how X, Y, or Z needed to be done immediately and charge me an arm an a leg.... he told me honestly he couldnt pinpoint exactly what it was without looking closer, but it didnt sound serious. He told me he would take a closer look in a few weeks when I brought it in for some scheduled maintenance. I am so glad the technician took care of me, reassured me, and didnt pressure me into repairs I didnt need! These are the reasons why I continue to bring my car to this shop for servicing!

Wa
Review №78

Just bought a 2013 WRX. My sales man, David Rose was very helpful in the process. He went out of his way to track down the car I wanted and was able to have it at the store by my desired date.

Op
Review №79

I pleasantly surprised my self driving quite a few files to reach Tindol Subaru dealership. I was not sure I will be buying the WRX from here. Its called destiny. I went here to make sure my wife likes the WRX (Manual) so that some one at the dealership drives better than me. Doren drove excellently and the rest is history. The people here are just excellent, I did not feel that I am at a dealership to buy car, they are just like any ordinary human beings, no fancy things. Everything was simple to arrive at a common number and we stuck a deal instantly. I would like to thank Kalib, Doren, Kevin and Hannah for whole experience.Usually I don’t write the reviews but these people made me to write one. I highly recommend checking Tindol Subaru if you are considering your next car as Subaru.

bo
Review №80

Ill tell you right now that I desperately tried to fix my wifes subaru myself because of the stigma of having to deal with the stealership and while the bill was still steep the service was amazing. They were very open and honest and I never got the feeling that I was being taken for a fool. We had to have a new ecu installed and on the way home my wife stopped at the store and when she went to leave the car wouldnt start. Well needless to say I was hot but they towed the car back to the shop without hesitation. Turns out my wife tried to use her own key which hadnt been programmed to the new ecu yet...oops. No extra charges or fees were snuck in and the invoice was laid out in an honest manner. I will always be skeptical of dealership service departments but I genuinely cant say anything negative about my experience withTindol Subaru.

ch
Review №81

Very helpful and friendly. Love the service that my car has received.

Wi
Review №82

I was very pleased with my service at Tindol Subaru. They not only finished my car in a reasonable amount of time but they also washed it for me which was a very nice touch. Thank you Tindol Subaru!

Li
Review №83

I purchased a new car yesterday for the first time in 12 years. Things have changed a lot since then, especially with the customer experience. Much of the upfront negotiating was done online. I dealt with KALIB SMITH whose knowledge on the entire Subaru lines was extensive. He was very polite and made a point to understand my goals with my car purchase. I ended up with a deal better than I had expected. It was a very relaxed online exchange and nothing like the agonizing haggling I was used to back in the old days.After coming in for a test drive and getting all my questions answered, the transaction process started which was, again, easier than I remembered. I received the online offer with no anticipated surprises. Warranty and feature add-ons were offered and explained but never any pressure to purchase. The new car purchase was a fine-tuned process where i really felt Tindols dedication to the customer experience.Thank you Tindol Subaru! I look forward to keeping my new Subaru Crosstrek in top shape with your continued great service.

St
Review №84

Very pleasant to work with. Not pushy.

Mi
Review №85

Our experience with the body shop was excellent, Jered, who was our contact person, was extremely kind, responsive, and professional, and I felt well informed and confident through the entire process. When our Subaru was returned, it looked brand new. I would absolutely recommend them to anyone.....

Sa
Review №86

Excellent service!!

An
Review №87

Not enforcing mask use indoors.

Be
Review №88

Amazing Subarus and Fords 🦔

Da
Review №89

Bought my Forester there and also get great service.

Ji
Review №90

Very friendly staff

Ch
Review №91

We worked with Candace, and would recommend her to anybody looking for a Subaru. We ended up buying from another dealer, but with all the headache, we should have come back to Tindol.

Je
Review №92

Always great service. A Dealer you can trust.

JI
Review №93

Great place for a new or pre-owned vehicle!

Ro
Review №94

I had given them all of my information, and when I went backThey were too busy to talk to me. I could have waited for 3 hrs. to talk to someone or gone back later in the evening. Went back around 5:30 & they were still too busy to talk, with me.

So
Review №95

Let me start off by saying I have purchased multiple vehicles from Charlotte and surrounding area and there were occasions I was extremely happy, but this one top it all. I was greeted by Chris Townsend as soon as I walked into the showroom with my wife. She was looking to purchase a Subaru WRX STI (2015 model). We look around Charlotte and went to almost all the Subaru dealers until we stop at Tindols, our last stop. The whole time I felt like I was dealing with a friend, there were no pressure whatsoever! I WOULD DEFINITELY BUY ANOTHER SUBARU AGAIN!!! If you are looking for a Subaru, stop by here and see Chris Townsend, he will help you and treat you with respect! I felt like a friend even a family member, not just a normal customer!Two reason you will love your new Subaru.

Wa
Review №96

I cant believe that Tindol is actually paying for TV time for the commercial they are currently running. Subaru is way too good of a car to be subjected to this.

Br
Review №97

I typically do not take the time to write reviews, but we have been so pleased with the service and people at Tindol Subaru that I felt that I should let everyone know how good they are to deal with. We purchased a pre-owned 2008 Tribeca just over 2 years ago and we could not be happier with it. Our sales person, Chris was excellent and to this day when we come for service he meets with us to ask how our family is and how our experience is. Mike in the service department has been servicing the vehicle since we purchased it and they go out of their way to make sure everything is up to the highest standard. If you are not in the market for a Suburu - you should be.. and if you are in the market I highly recommend you give this guys a shot!

Yo
Review №98

Thanks to the awesome team from Tindol Subaru, I finally got my WRX 2017 on Oct 27, one day earlier than the ETA. I used online shopping mode, communicated with internet sales. Without any hassle, I got the car ordered with a good price. I really love the car the first time i saw it.I want to thank Doren, David, Brain and Robin for helping me order/close the deal, you guys are awesome! I want to specially thank Matt(from service dept) who spent 50 mins taught me how to drive this manual beast. I was so worried that i can not drive it home cause this is my first time driver a stick car on street.I will definitely recommend my friends to buy from here even it is not the closest one from my town.

Bo
Review №99

I bought a new Subaru Impreza WRX from Tindol Subaru in November of 2010. My brother did the same thing in March of 2011. Needless to say I would recommend Tindol Subaru with confidence.They were professional and made the car buying experience extremely easy. There were no secrets or hoops to jump through. I got what I was told I would get. Fair and honest. All future Subarus from my family will come from Tindol Subaru.

Ro
Review №100

Great experience from Ed from the service department.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1901 E Franklin Blvd, Gastonia, NC 28054, United States
  • Site:https://tindolsubaru.com/
  • Phone:+1 704-884-0001
Categories
  • Subaru dealer
  • Auto tune up service
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Oil change:Yes
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