These guys are great! They are fair, honest and very accommodating. I have brought my car there few times and its been nothing but top notch service. Carlos, Nick and Ricardo are great to work with and made sure I was well informed on what needs to be done to my vehicle.
These guys are great. I bring both my Audi and BMW to this shop. They always get to it in a timely manner. I am always satisfied with the work they do. Recently my BMW had a lot of kickback. They realized right away it was the spark plugs. They replaced the sparkplugs quickly and my car drives like new again. Kevin and his guys are the best.
Very happy he got me in day after I drove into town with A/C out, and had it running cold same day, excellent customer service
Great BMW mechanic. Kevin runs an amazing shop.
I Dropped my 428i off yesterday at around 1pm. I received an email by 3pm detailing services that needed to be done. I Called back to approve the work at 5pm. They called me today at 12:45 to let me know vehicle was ready. Did brakes and rotors all the way around, replaced the front axle, and rear shocks. The last mechanic I took it too misdiagnosed many things and wanted to charge me close to 5k. These guys were on top of it and came in at less than half of that. Very prompt, courteous, and reliable work. This was my second time here and after this last experience, I will never go anywhere else.
THE BMW shop to go to in the DMV! One stop shopping for routine maintenance/service, performance/racing upgrades, and pre-purchase/state inspections.Kevin, the owner, works on every vehicle personally, and takes care of it like it is his own car. He works very hard to keep your costs down. No up selling here. He saved me $1,000 on not having to replace my Brembo rotors and Bilstein strut on my M3. He will treat you as his best customer even for an oil change to an engine out service. When you bring your car here, you will be getting your own personal mechanic.Best shop, wonderful people, great service!!!!!!!!!!!!!!!
Best in the DMV for all your services. I dropped my car off which I recently purchased back in December, BMW X1 2014 . I walked into the shop needed to figure something out with my car even tho he was busy, The Owner came outside in just a minute, helped me figure out what I needed & what to purchase, the exact part with the serial # and didnt even charge me. The following week I came back drop my car off with the part I ordered. Also gave him a list of things I needed to be get fixed lol, next day I got a call with an update on the car and then a couple hrs I picked it up . Very reasonable with the prices, Professional and Experienced HIGHLY RECOMMENDED.
Very pleasant experience. I had setup an appointment and dropped my f15 for a brake job, I got a call an hour later saying it was ready. Will come back again.
My teenage daughter is living in Maryland and her headlight stopped working. It was under warranty but I needed to find a place that would install the new one for her. I had called several places in Gaithersburg and they all said they couldnt install it unless they provided the part. My last call was to AKTIV and spoke to Kevin. He was very helpful and said that he would be able to help her out. He said to have her come by so he could look at it to give me a price. She went there this morning and he gave her a price to install the headlight, which was very reasonable. After he was done he told her that he wasnt going to charge her as much since it didnt take him as long as he thought it would. He was also able to help her with replacing her tail light bulb as well. I would definitely use him again and recommend him to anyone needing repairs.
Came in to get my battery replaced and coded on my 2011 328i and Kevin was very friendly and professional. He took care of my battery in a very timely manner and charged me a very fair price. Will definitely be going back for future work. The staff here is very knowledgeable!
Been to these guys many times over the past 5 years. Theyre absolutely great! Most honest and knowledgeable mechanics ive ever found and the rates still always beat the competition somehow. Really comforting to know that you can bring your car to someone who isnt going to overcharge you for work you dont even need.
I used the Mathias Service Center at this location for car repairs for years. It was reborn under the new ownership and name, and they continue the respectable tradition of auto service. They even have the same phone number as old Mathias.They specialize in BMW cars, but are of course competent with my Toyota and Honda as well.
I purchased new my 2011 BMW X5 5.0, and after seven years of BMW dealer service, I took my X5 for the first time to an independent BMW service. I needed to replace my oil pan gasket due to a small oil leak. I did some research to try to find a reputable BMW service company in MD. In addition to Aktiv Automotive; I sought quotes from two other companies, but Aktiv by far had the best reviews out of the local companies I could find. I called and spoke with Kevin, who was very professional & courteous, and he gave me a truly reasonable quote (with my BMWCCA membership discount). Kevin and his team did an excellent job. Furthermore, Kevin is an honest and trustworthy owner. I’ll be taking my BMWs for service there.
Did a great job on my 535d, and did it quicker than even i thought would be possible. Will definitely be back, honest and quality work at a fair price
Recently shipped my 2006 E90 out to DC from CA. Car is high-mileage so I wanted to find a solid independent shop locally. Kevin and his team did an amazing job on my 325i:-I wanted to get my coolant expansion tank looked at after my low coolant light came on, and a local dealer said the tank may need replacement (to the tune of $900). Kevin accommodated me on a Saturday morning and determined the coolant tank was fine. He got my car on a lift to look for any leaks coming from the oil pan and found my front brakes to be needing replacement. We arranged to get the car back in first thing that next Saturday for a complete front brake replacement. I was expecting to have to wait all day, but Kevin turned the car around in less than 2 hours, while also flushing the brake fluid. I was amazed at how quickly the process was completed.Upon arrival, I mentioned that my cabin air filter also needed replacement. While I waited, Kevin ordered a new filter and installed it free of charge. All in all, I was out of there just after 11:15 AM after a 9 AM arrival. Their rates for a full front brake replacement were reasonable, considering the parts quality. I cant recommend these guys enough--they let their work speak for itself.
Overall excellent experience with AKTIV Automotive. Provided best price for some work on my BMW M5 and completed everything with a fast turnaround. Kevin is a honest highly skilled mechanic and notified me of a few items that another dealership quoted me for that were completely unnecessary.A mechanic who saves you money and is honest is rare. I wont take my car anywhere else.
Im not even from the area and this shop saved my day. Kevin the owner and his crew stayed open after close to get me on the road. They diagnosed the issue quicker than the bmw store down the road. Being in the car business I know how hard it is to find good service and a shop that doesnt screw around upchargining and giving people the run-around. This is the shop to go to if you need work done. Thank you Kevin and your team!
Honestly the best shop Ive ever been to. The guys there are extremely helpful and truly care about their customers. They went out of their way and took the time to look at my car and help me when other shops just gave me the run around. Amazing experience. This is definitely my new favorite place to bring my Mini! Thanks guys!
Excellent service! Kevin is super helpful
My review of AKTIV is so favorable that you’d think I was related (I am not)! Where to begin? The quality of the repairs I’ve had performed at AKTIV is incredible - they do a great job...true craftsman. The owner is committed to servicing his clients - the best way he can and at all costs - first and foremost. He had gone above and beyond in the way he’s treated my family. The pricing is incredibly fair - more so when you consider you’re getting the best automotive work in the area. When you run into problems with your BMW, which you will, just go to AKTIV and get it done perfectly at the right price the first time.
Kevin and his team are awesome!! I was able to drop my vehicle off for an oil change before heading into the office and it was ready by the time I got off. Kevin explained everything completed and also the next dates my vehicle will be due for service and what should be done. I feel so confident finding a home for my BMW to get service and will refer my friends and family to this shop as well. Thank you AKTIV!
Best shop for German cars. Got my bavsound upgrade done here! Amazing people and great work.
Been there twice so far, first time for maintenance second time for a ill timed bad alternator both times fantastic service. These guys arent your typical run of the mill auto repair shop they are enthusiasts. Definitely get your moneys worth, quick, honest 5 stars!
I went to Aktiv Automotive from advice from a friend because they specialize in BMW. They fixed the front brakes of my BMW Z4 because a safety inspection said they need replaced. The service was quick, professional, and the price was good. Car feels good!Enjoyed the coffee machine! Thanks.
I brought my BMW 135i to Aktiv Automotive to fix a misfire issue, they had the car for an hour and had the issue diagnosed and the part in house in an additional hour. This is phenomenal service! I was able to have lunch with a friend and come back and get my car back and faster than it was when I drove in! I will be bringing my car back for some performance upgrades and walnut blasting that they recommended. All around great BMW shop, and would recommend to others. Thanks for getting my Bimmer back on the road!
Took care of an oil leak that sprang up unexpectedly on a trip. Service and reception was courteous, quick, and professional. Repairs were done very quickly and the bill was very fair.
After a disappointing visit to a BMW Dealership, Aktiv Automotive provided the exceptional, professional service I have some to expect from a BMW Dealer. My 325XI runs better now than it has since I returned to VA in 2012. In addition to the service request I brought to their attention, they found an issue with the car that could have left my 2 yr old daughter and I stranded on the highway. The issue should have been discovered by the BMW dealership during their 27 point inspection. The owners have high standards, and nothing short of perfect will suffice. Thank you for your professionalism and honesty. It was refreshing.
Really great service there. One of my coworkers introduced me and Ive always been really happy with their service. Rare to find an honest mechanic. They dont try to tell me a million things are broken - they just get the job done and charge me for what I need.
I still go to AKTIV even living down in Virginia. I trust them to be honest with what needs done and not to over charge me. Great place to go for getting work done on your car.
I had my X5 serviced for a transmission fluid change and Kevin was so easy to talk to. I asked for him to drain/fill 2x, and not flush it and he did it without hesitation, where as other Indys in the area I contacted seemed to want to do it their way only. I wish I found his shop sooner after having a few bad experiences at other shops.
Last week, a friendly state trooper pointed out a headlight malfunction on my BMW. I also received a Repair Order to be completed within 10 days. Unfortunately, changing a light bulb wouldnt do. I had to have the whole headlight assembly replaced. Kevin was instrumental in ameliorating this potentially stressful situation. Not only did he make the repair before my deadline, he also spent his valuable time finding me the least expensive option. Furthermore, he provided the Inspection Mechanics certification necessary to close my case with the police. Thanks to ACTIVE Automotive, I can safely drive my car at night again. Therefore, I highly recommend Kevin and his team.
I had my 09 335i worked on this week at Aktiv. Kevin was professional on the phone, got me in quickly, and the staff did a great job. I highly suggest them to anyone looking for quality service work.
After purchasing a used BMW X5 for my wife, a friend referred me to Aktiv Automotive. Kevin, did a complete review of the vehicle and recommended a few small maintenance items. He explained how to maintain the vehicle and what the future service requirements would be. I was surprised when he also recommended some great after market accessories and where to purchase them. Kevin was highly knowledgeable and honest. I will definitely be bringing the BMW and other vehicles back in the future. Thanks, Aktiv!
I took my audi q7 to this shop and I would give more stars if possible, because this was the best experience I have ever had when it comes to taking my car to a shop to be repaired.Kevin, the owner was the most helpful person ever, he not only took time to research the cause of my issues, but after they started working on the car, they noticed that I needed less work than anticipated and made me save at least 60% of the total cost. I will recommend this shop to whoever needs serious, respectful, on time and going above and below service to satisfy the customer. Thanks for taking care of my car.
Great bimmer shop, but also works on all makes. Kevin has always done quality work for me.
Terrific service -- took my 2011 BMW 335d there for a club meetup and got some unexpected help from owner Kevin and Chad. Friendly atmosphere, experienced mechanics, convenient location.Update: Took the car in on a Friday in December 2016 for struts. Kevin did the work and was cheerful and finished ahead of schedule. The waiting room is comfortable and I used the free Wifi to telecommute to work. Cannot recommend these guys highly enough.
I was quite pleased with both Kevin, the owner, and Bill, who worked on my car. The service was what was needed for the car, they did not try to up sell me on things it didnt need. I found them responsive and very customer oriented. I will return for needed repairs in the future.
Kevin is wonderful. Everyone is courteous and helpful here. Great service!
Was so scared to bring my Jeep to an auto repair shop I didnt know!! Spoke to one of the Mechanics on the phone and he said to me dont worry we take care of our customers... was still shaking in my boots!! BUT!! He kept his promise!! By the way after I left their office to go to my Jeep I hugged the jeep dust, grit, wet leaves and all, got inside she started so smoothly I screamed with laughter looool. Was without my Jeep for almost two months because I was so scared to take it to a mechanic. Im so Grateful!! Thanks Guys Yaaaaaay!!!!!!
I went to Mathias for state inspection. They showed me a long repair list with $1700 estimated cost. I changed to another place and was told that I only need to spend about $300 to repair, including two new tires. They told me that I need to replace one tire ASAP, otherwise it may even cause an accident. I cannot believe such a serious problem was not found by Mathias! My feeling is that Mathias only wants your money but does not care about your safty.
My mechanic for quite a few years, loyal honest service. Love them!
Superb shop from someone whose been in a lot of shops...My new Subaru got a hitch installed (hidden). It was done super fast and without issue. As a former PCA DE guy, this shop just oozes goodness from a car persons point of view. Good hands and minds, empathy, honest, and fair cost for skill set. If you want your car treated well and to get the right stuff done - this shop is a good choice. The people in the shop were super nice.Have gone back with my new STI and also another car.Always done efficiently, in a friendly fashion, and without issue. Pefect shop. Fair cost, and real expertise. 6 starts. Have been with them for years now...and plan to stay with them. The only hard part is I also like the dealer...so I do every other with them to keep everyone happy....
Friendly professional service, Kevin is personable and down to earth. Hes taking care of my 750I. I will be back here for all my service.
Kevin and his crew have been nothing if not professional, pleasant, efficient, and economical to deal with. A total find for our family car repair needs!
The ownership is very responsive and knowledgable. The best garage in the area for higher end vehicles when you want to avoid bloated dealership pricing and slow delivery.
I have been using Aktiv Automotive (previously Mathias) for several years. I have always been impressed with the honesty and fair pricing that they give me each and every time I take my car in. If the work they are doing only takes a few hours, I have sometimes just brought my computer and signed into their Wi-fi and gotten work done while I wait on my car. My most recent experience with them exemplifies everything Ive come to love about them. They provided me with a more than fair price for work to be done on my car. During the repair, other damage was noticed (damage which had happened at another shop, NOT Aktiv). They brought me into the shop to see the damage. I could tell a long drawn out story, but suffice it to say, the guys at Aktiv went WELL above and beyond what is to be expected, including giving their personal time and energy to help me. I continue to be a loyal customer and would recommend this shop to anyone!
The service was outstanding!! Highly recommend these professionals!
Aktiv is great!! I had a Dynavin head unit installed in my BMW yesterday. At the end of the day, the job was about 90% completed. It was not done fully because of a missing antenna cable and also because Kevin wanted to talk to me in person before splicing on some wiring loom to install the backup camera. The unit is operational except for the radio and the backup camera. Kevin didnt even charge me anything at that time since he said he doesnt want me to pay for an uncompleted job. When the antenna adaptor comes in, I will be back at Aktiv. I hiighly recommend Aktiv for your automotive needs.
Exceptional service
Since finding Aktiv, they have serviced my e46 and upgraded it along the way, are very friendly to performance work, Kevin is very personable the shop and staff are great. never been mislead and never had a mis diag from them yet..they have also handled my work truck and get things taken care of in a very timely fashion as they understand the need for as little down time as possible... if you have a BMW or anything else DO NOT HESITATE to bring your ride to kevin and listen to his suggestions your car will be solid...I have and continue to direct all my friends to them..I try to watch my budge at all times and they are incredibly well priced and could command more if they wanted it.....
Great and quick Service Good price
Excellent service, great team of professionals
Overrated. Didnt have a good experience here after paying $1500 for service. Had to return twice and the problem continues. Will return to the dealership.
Excellent service and very authentic
Very helpful staff and knowledgeable
Best place in Gburg
Wont give a price over phone waste of time
Everything about it is great
I took advantage of a promotional winter service package for my chevy cobalt. They did good work and were friendly. I would use them again.
My car broke down and they were so kind to me. Thank you Ken.
Great service
Great Service
Very professional staff
Paid $600 to have a dynavin radio installed but they did not do it correctly. Shop is under new onwership avoid if you want things done right.