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Super Express Lube
4169 Mallory Ln, Franklin, TN 37067, United States
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Super Express Lube
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Em
Review №1

Great staff and very quick! Everyone was very nice. Brandon and his team did great, would recommend to everyone!

Vi
Review №2

They are my go-to. Every oil change has been quick & easy. Knowledgeable & friendly team.

Br
Review №3

I will recommend Dominic and his team at Super Lube Express anyone that is willing to listen. I have been taking my vehicles here for years and always have a great experience. The team is always willing to help, even if it is something not in their scope of work, they will point you in the right direction. This is a great small business with an even better team.

Al
Review №4

The respect and professionalism of this group is second to none. They will only recommend work they truly believe needs to be done. They always remember me and my wife when we come in. I can’t recommend them enough. Fantastic customer service across the board.

To
Review №5

The staff was all very friendly and informative. They were also very quick and got the job done fast. Would definitely recommend these guys!

Ho
Review №6

This place is absolutely amazing! The technicians are Super friendly and extremely knowledgeable! It has to be my Favorite local business! They really make you feel like your needs are their top priority!

Ba
Review №7

This place is amazing! Isaac and Brandon were extremely knowledgeable, professional, and took customer service to a whole new level. I highly recommend them!

Da
Review №8

These guys are on top of it. Fast, curtious, never backed up and the same faces each time. Never too pushy on the upgrades either. We take 3 vehicles there and will continue for as long as we can.

Ke
Review №9

Brandon and his crew was very helpful to me this morning they delivered! My battery was dying and they really took good care of me. The other gentleman that I talked to I forgot his name but I told him about the battery and he drove it in the stall and took care of. Such an amazing crew ❤Thank you Gentleman 😊

jo
Review №10

I will never go anywhere else for an oil change. I had only been like two other times and this was about six months apart. I go today and he completely different vehicle and he remembered my name and my old vehicle. I have a brand new truck with 5000 miles on it and he told me to come back at 7500 miles and topped off all of my fluids for free. you can’t pay for that kind of service.

Sc
Review №11

Fantastic service! Always helpful and knowledgeable. They take the time to explain what theyre doing and answer all my questions. Definitely coming back!

Ja
Review №12

Amazing service. Always so courtesy! Will keep coming back!

Ja
Review №13

Just left Super Express Lube this morning. As always the service was friendly, fantastic and professional! I have had both of my cars serviced by Super Express Lube for years and have never been disappointed! I highly recommend their services without any reservations! Thanks Dominic and all the guys that work there for the best work and service possible!

An
Review №14

All of the guys who work here are GREAT! My whole family has been going here for years. They really educate you about what’s going on with your car instead of trying to get a sale. I recommend them for oil changes and beyond! They are always super polite and professional. Very trustworthy business.

As
Review №15

These guys are the model for Trusted Mechanic. We take our cars to them for stuff they can do and also stuff they cant even do, because they *know* cars so well and they will diagnose the problem and refer us to another shop that can help. Their prices are fair and they are honest. This is a family-owned business passed from father to son (Dominic), and we watched the son be trained by his dad. He has been fixing cars since he was very young and has always had a capable, courteous team working for him.

De
Review №16

LOVE the guys who run and work here. Always honest, always so friendly and personable, and always professional. I won’t take my car ANYWHERE else. I’ve been bringing my car here for close to 10 years now. I trust them 100% and know they won’t try to take advantage of my little to no knowledge of cars. You cannot to wrong in taking your car to Dom, Silas, Brandon, and the rest of their incredible team!

jo
Review №17

This is a great place for oil change and other services. They are courteous, professional and only do what you ask them to do. They do not try to up sell you. And their prices are much more reasonable than the chain places. Highly recommend this business.

Ch
Review №18

This place is the definition of a locally-owned small business that deserves more support. I moved to Nashville 6 years ago and found it through a groupon deal - driving 30+ minutes for a discount. Years later, I refuse to go anywhere else (and still drive 30+ minutes) strictly because I love the service.Every time you pull up, theres a polite young man (for years it was the owners son) to greet you and ask about your car. Theyre always so sweet and respectful, lots of yes/no maam. Ive never had to wait, get out of my car, or be there for more than 15 minutes. They have your info on file and can tell you which services are due, but theyre never pushy, which I really appreciate. Ive been offered water & coffee more times than not and half the time I have my dog, which they give a treat.You can tell the employees have good heads on their shoulders and are probably local students. They obviously respect the owners because you receive the same great service regardless of whos working. Good people all around.Its become such a delight to go get my car serviced -- seriously. Its become a thing with me & partner, he cant fathom why I drive so far and get so excited to go. Ive been meaning to write this review for years, and I dont write reviews. But theyre one of my favorite businesses and they deserve it.

Co
Review №19

Silas and the team at Super Express Lube are awesome. Cant recommend this place highly enough. Theyre fast, thorough, friendly and always walk you through any recommendations they have without all of the added pressure you get from so many other places. Definitely check this place out!

Ja
Review №20

These guys are the best and friendliness in Franklin/Cool Springs. Great prices too!!

Ry
Review №21

Professional, amazing service. Making sure youre out the door in good shape. They clearly care about their work. Do not go to any other quick lube.

Li
Review №22

These guys are so nice and friendly! We have used them a couple of times. They go good work and explain everything to you. They also have great prices. Highly recommend!

Sh
Review №23

It’s so rare to find a place like this where you trust the team members and don’t feel pressured with upsells. This Super Lube Express in Cool Springs is awesome! Been coming here for five years, and can’t say enough about the guys. They are always honest, do a thorough job, alert me of anything worth noting, but never, ever, pressure me to buy anything. That is some thing I really appreciate, and a big reason why I trust them with my car. Highly recommend!

St
Review №24

Some of the most courteous and kind employees! They were honest, efficient, and hard working. I normally wouldn’t leave a review for a oil store, but man what a positive experience. Highly recommend.

Ti
Review №25

Professional, courteous, quick and reasonably priced. Best service I’ve had from any type of service provider in a long time. It made me feel like I was at my Dad’s go-to garage back in the 80’s!

Je
Review №26

This place is hands down my favorite spot to get an oil change or maintenance ever. The guys working there are incredibly friendly, professional, and most importantly, honest. I never feel like I’m being up-sold or being pressured to pay for services that my car doesn’t immediately need.They explain everything clearly and simply in regards to what my car needs and what’s happening with it, and are incredibly patient and kind.Wait times during my visits have been short and the guys are always upfront about what kind of wait I’m looking at.Just a heads up, they don’t take appointments but that really shouldn’t be a problem as they tend to work quickly.I cannot recommend them high enough.

Ga
Review №27

The guys that work here are so polite and helpful! They do an amazing job! I don’t know a lot about cars and they always take time to explain the services they recommend so I can make an informed decision.

Pe
Review №28

No waiting time, mechanics seems know they doing

Ka
Review №29

I will not take my car anywhere else! I cannot stress how incredibly professional, kind, and trustworthy my husband and I have found the owners and employees to be at ExpressLube. They won us over years ago and we are consistently reminded each time we take our car in why we will never go anywhere else.

sa
Review №30

Every visit i have had here has been friendly, quick, and everything that is being done is explained thoroughly. Never had any issues and have been here several times over the years. Highly recommend!

Ch
Review №31

When service is this good it really stands out. Brandon and the guys at Super Express Lube are incredibly professional and they absolutely dont up sell you like other places.Ive been taking my 5 cars to them to get oil changes for years and it took me asking them if they do other services. They cleaned my foggy headlights and they fixed the breaks on my daughters car. All this at a reasonable price.On most service appointments they will say you may need to do (fill in the blank) in a few thousand miles but not today. I like that because they do not pressure you to do a service right now. If they do, then it really must be done.Finally, the best analogy I can think of to compare their service is that they are the automotive version of Chick-fil-A. I wholeheartedly recommend Super Express Lube.

Ti
Review №32

I love getting my car oil changed here. They have the friendliest staff and a very high level of excellence. I recommend all of my friends and family.

Vi
Review №33

Great customer service. They were quick and explained everything they were doing. I will be going back and I highly recommend!

je
Review №34

It is rare to find a business that is this honest and reasonable prices. They saved me 500$ on a brake job vs the dealer. Good group of guys. You wont be dissatisfied

Mi
Review №35

The secret is getting out on these guys. 😎 The whole team rocks! Great leadership. Always growing, expanding. More services and top quality.

Ga
Review №36

They are very thorough and they showed me everything they did, very friendly and professional they were very knowledgeable about my car and they fixed the problems, very reasonable price for everything they did. They were very honest and upfront. I can’t remember the technicians name but I would have no trouble trusting them with my car. I highly recommend them. Plus the service was fast.

Ch
Review №37

We only take our vehicles here. The service, professionalism, kindness of the employees is top notch. Ethical and friendly, we highly recommend. We’ve used them for oil changes on all of our vehicles. We’ve also brought new vehicles we were thinking of purchasing to get their mechanic check and advice before buying. Greatly appreciate their services

Gr
Review №38

I’ve used this location for many of years! You know what to expect every single time you visit because they have the systems in place to ensure GREAT service! Do yourself a favor and check them out, you’ll be glad you did!

Do
Review №39

The people who work here are the best! They are so trustworthy! No upselling! I send everyone I know to them!! Before I went to Super Express Lube-I would avoid taking my car to get serviced because I dreaded the process and the sales job I would get everytime but now I have no concerns and enjoy talking with their friendly staff while they take care of my car.

Ar
Review №40

Went in for an oil change and I won’t ever go anywhere else! They are awesome! Super friendly, very fairly priced, and willing to have a conversation with you! I’ve been to plenty of places where they just want their money and you leave, but this is NOT one of those places at all! Oil change was fast and the most enjoyable experience. Thank y’all!

Th
Review №41

The guys here were SUPER fast, efficient, and kind during my trip today. I will definitely be returning

al
Review №42

This was my first time using Super Express Lube in Franklin and I was blown away. They were very kind and professional. They were very thorough they made some suggestion (air filters and a tag bulb) but didn’t pressure me to buy anything extra. I will only be using Super Express Lube for oil changes moving forward.Update: I was so impressed with my first trip to Super Lube Express that I took my wife’s car today. Everything was perfect just like before.

Ka
Review №43

The guys were very quick, let me know what I needed and what I did not at this moment. Very helpful!

Da
Review №44

I have been bringing my car here for a couple of years. Friendly, knowledgeable, not pushy, and informative keeps me coming back. I drive 10 miles out of my way to go to this particular location.

sc
Review №45

These guys do a great job and never try to upsell stuff you dont need. They also offer veterans discounts which are very appreciated

Ga
Review №46

Fantastic service, great price, super quick. Couldnt ask for more

Je
Review №47

Very pleasant! Got us in and out very quickly and were very friendly. Thank you!!

Ka
Review №48

I not only come here for oil changes, but trust the mechanics here to fix any issues my car has. You wont find a more trustworthy set of experts.

Tr
Review №49

A very friendly and professional group of guys there. In and out quickly. I will continue to be a repeat customer.

Va
Review №50

Great customer service 👏. Offered water while we wait for an oil change and changed our break light for free. They also check your brand new car for free. To make sure your buying a good car. Great experience 👍and great price. First time coming here but we will be back. I Recommend this place.

Ma
Review №51

So nice to finally have trustworthy mechanics that honestly want to get you back on the road without up selling you. Couldn’t be happier with these guys!!!

La
Review №52

Went in for an oil change the other day. Ive been to many places to get my oil changed and Super Express Lube has by far been the best. I was in the shop for a maximum of 15 minutes. They were fast, very friendly, informative, and they go above and beyond to make sure each customer is taken care of in an efficient, professional manner. Keep it up! 10 out of 10 recommend for sure!

Fr
Review №53

Great, fast personal customer care, I use them for both of my cars .

HI
Review №54

Good bunch of guys. Took the wifes Porsche there and cost me $100. Dealer wanted $300+ both used Mobil1.

Da
Review №55

EXCELLENT service. Always polite and professional. They do brakes and other stuff too. 👍

Je
Review №56

Everyone of their employees are top notch, professional, courteous and friendly. They explain what they are doing, ask relevant questions, etc. They are getting my business going forward.

Go
Review №57

I cant say enough good things about this place. Ive been coming here for a few years now and the service and quality are unparalleled. Ive actually got to know Dominick the owner very well and can honestly say that he truly cares about his customers and the experience they each receive. If you want top notch service in Franklin Tn...Super Express Lube is the right place for you.Frank. O

Be
Review №58

Always kind and courteous. Professional and reasonably priced.

Ra
Review №59

I will definitely be coming back here in the future. The mechanics were each very knowledgeable, very nice, and very quick. I would 100% recommend anyone to come here for the services provided.

We
Review №60

Hands down the best professional and courteous service I’ve ever had. I will never go anywhere else

H.
Review №61

Amending review from 1 to 5 star due to fast professional response by owner. - thanks Dominick!——-Agree with another recent review. Extremely unprofessional - Loud music & noise coming from these employees is beyond acceptable for a community business that should care about their image in the community. Their future success depends 100% on community support yet they seem to care very little about the neighbors behind them in the townhome community. Wonder if any of them have small children or babies in their family? Probably not or they may think about the noise they are causing rather than their own self enjoyment. Need to recommend this entire large community to start giving negative reviews to this business. They obviously only care about people that are in their shop at that moment, and could care less after the clock. Not a smart way to run a community based business.

Jo
Review №62

Great place. Very friendly and professional

Za
Review №63

These guys are amazing. They have been servicing my vehicles for years. They do great job on repairs as well.

Do
Review №64

This is the only place I will go! They’re honest don’t try and up-sell you but they suggest with care what your vehicle needs. They guarantee and stand on their work. The owner is outstanding and so are the techs.

Al
Review №65

They are great at what they do! I would definitely recommend them. 🙂

da
Review №66

They are great! Very professional and good attitudes! Great work team and fast service. Wont go anywhere else other than here! Good and very competitive prices!

As
Review №67

I come here all the time to get my oil changed and every time, the employees are always so friendly and helpful. They service my car in no time at all and the price is always reasonable.

wa
Review №68

Extremely fast very efficient technicians insisted on wearing their masks even when I told them they didnt need to wear it for me absolutely outstanding technicians extremely Pleasant definitely recommend

Te
Review №69

These guys are fantastic! They take care of my jeep like its was theres. Wouldnt go anywhere else.

Da
Review №70

Love these guys! That have the ability to do so much more than oil changes. They even do tires rotations. Friendly, helpful, no high pressure sales.

J.
Review №71

These guys are always top notch: professional, fast, trustworthy, offer suggestions withOUT hard selling the services.

Te
Review №72

I am so thankful for you making me feel like family!When you move countries it is so hard to find people you can trust and make you feel appreciated! this team has to be BY FAR the kindest, fairest and loving team! From the moment I walked into their doors the first time, I have been greeted with a smile some coffee or water and happiness! Which is so important! Dominick has taken extra time to listen to a sound in my car and respond to my emails giving me updates through out the day! WTG you are my new go-to! Thanks for all the awesome work you put in! it does not go unnoticed!TessaM

K
Review №73

Problem quickly rectified by owner. Appreciate your courtesy to your neighbors.—-Terrible neighbor to the community & next door businesses.Loud music coming from employees falls squarely on the ownership. You would be hard pressed to drive around the entire city of Franklin & find a business being this disrespectful to its neighboring community.

Mi
Review №74

I bring both of my vehicles to these guys for every oil change I need. Whenever I have any issues with either of my vehicles, I call Super Express Lube FIRST! They are so courteous, polite, respectful and do amazing, honest work. Thats why I keep coming back. I have 2 high-mileage vehicles and I trust Silas, Dominic and the crew at Super Express Lube. Ill see you guys soon! :)

Co
Review №75

Went out of their way to educate me on the process of changing the cars oil. I have never learned as much during an oil change as I did while I was here. I will definitely be back.

Je
Review №76

The mechanics are always courteous and knowledgeable. Ive never felt pressured to get more done to my vehicle than needed to be. Often offering multiple options far less expensive than had been recommended elsewhere.

M.
Review №77

Great service - friendly, quick, and communicate what does and does not need to be done.

Be
Review №78

These guys are awesome. we will drive out of our way just to come here for the service. they are professional and make sure you are well informed about what you need instead of trying to up-sell you on every little thing. I would give them six stars if I could

Sa
Review №79

I was extremely pleased with my first oil change here. We were pleasantly received by Daniel, who gave us instructions for first time customers. The technician who performed the work below (did not catch his name) was also very polite.The highlight of the visit was the service provided by Isaac. He was extremely professional and courteous, explained every step along the way, and was never pushy with his service recommendations. I felt very well taken care of, and as a result I will continue to take all of our vehicles here for service and will recommend to others.

Kr
Review №80

Super friendly staff, professional and personable, and ended with a great experience! My husband and I have had some recent experiences at dealerships that havent been very pleasant, so I did some research and found this family-owned shop and took a chance. Im sure glad I did! I went in for an oil change and found I had another issue going on, that was going to be costly. The staff took the time to explain to me what was all going on with my car, my options, and left it up to me on what to do. I was never made to feel pressured or uncomfortable (especially as a young female). The cost was very reasonable, the service was quick and they were extremely helpful in trying to meet my car needs. I feel, had I gone to the dealership with this issue, it would have cost me a fortune and the service would have been mediocre. I would highly recommend this place and the oil prices are great, compared to other local competitors. We will be back in the next 3,000 miles! :)

Br
Review №81

These guys are incredibly professional, efficient, cost effective, knowledgeable.....and the customer service is amazing!!!!We won’t go anywhere else.

An
Review №82

I highly recommend this company. While I was getting my oil changed & tires rotated by the friendly, skilled staff, I was able to speak with the owner. He runs a great business and employs exceptional technicians. He charges a fair price, and they can answer any question.I will be going here from now on.

Sa
Review №83

Excellent service. Quick, professional, and very thorough. They all move with promptness and you can tell it is a tight ship with well trained staff. They’ll offer the typical extras like oil cleaners and things that cost more, but they don’t hound you at all if you say no. Highly recommend!

Ma
Review №84

This place is great. Super friendly and honest. I left feeling like a queen. The guys there went above and beyond to take care of everything and offered good advice. They took care of a battery terminal I was concerned about at no charge. Lube Express is best. They have my future business

br
Review №85

I own a 94 accord, and this is the only place i will go. I have been going for about 5 years. They are nice, and willing to assist in any way. My car may run forever due to their care.

Di
Review №86

This place is AWESOME! The guys that work here are so nice and know what they are doing. I was a little uncomfortable at first because it was my first time coming in but they made everything easy. The price honestly is not bad. Great service, quick, and easy! Definitely coming here from now on!

Br
Review №87

Once again, this place is the best. Dominique is the man!!! I got oil & filter changed, fuel filters changed and a transfer case service on my Ford F250 diesel. Called the dealership they wanted $534.12 for all 3 services and here it cost $245.88!!! Thats a savings of $288.24. Thats CRAZY!!!! Thanks again guys, great job!!! B

St
Review №88

I was assisted by a technician named Isaac. He was extremely professional, kind, and competent. He made sure to explain to me the reason for everything that he did or suggested, exhibiting an honesty and sincerity that are notoriously rare in the industry. The work they performed was quick as well. I would highly recommend their services.

Je
Review №89

On Thanksgiving eve I took my car for its first oil change and tire rotation since moving to my newest home. The welcoming and polite young man tells me he wants to check my tires before he decides to rotate them and comes back and tells me it’s not necessary and that my tires look great. He then proceeds to bring me the dipstick to show me that 1) the oil level is good and 2) the oil is very clean. So no need to change the oil yet either. He goes on and on about my car and how he has never seen one with such high mileage in such great shape. I thank him and try to tip him which he refuses repeatedly and when he finally accepts, he says he will take all his coworkers to lunch with it. We both laugh when I say he’s going to need more money than what I gave him. Since I did some research, I expected great service at Super Express Lube but there was no way I expected to be treated with such professionalism and courtesy by these young men. As I drove away I had the biggest smile on my face and in my heart. I would definitely recommend this place!

Ro
Review №90

This station is family owned. I highly recommend them. I drive a little out of my way to go there. They are so friendly and take good care of you and your car. I hardly ever have to wait. They dont try to oversell you something you dont need. Dominic is the owner and he was fantastic.

Ch
Review №91

Came into this place because my brakes were squeaking, and also needed an oil change. They cleaned my brakes and changed the battery in my key fob for free. Then they recommended services and let me know what was needed and what wasnt. Most of all I like that they tell you the good things about your car. I would 100% recommend these guys. They are fast,convenient, and super friendly! Definitely not taking my car anywhere else! :)

Ti
Review №92

Ive been coming here for over 3 years. The team here always goes above and beyond to keep my Jeep top notch. 230K miles and running strong!

Dy
Review №93

Edit: I have been consistently coming to this shop for 5 years for routine maintenance on my vehicles and most recently engine work. Brakes, oil changes, leak inspections, and even a high pressure fuel pump change. This is the most honest business I have dealt with and why I go straight to Dominick and Silas if I need anything for my cars. Glad to have this business in town.These guys are top notch, always consistent in their service. They recommend exactly what you need, and dont push any extras onto you. It is a very friendly environment talking about your day and week, and remember you when you become a repeat customer. This place really excels in what they do!

je
Review №94

I have been getting my oil changed (along with minor repairs) here for about 2 years now. They are always fast and do a good job. Plus, they are very honest and have never tried to charge me for things my truck didnt need. I couldnt be happier with their service.

Ma
Review №95

Great Service and usually no lines.

Ky
Review №96

Dominic is awesome and everyone that works here is honest, helpful and totally fine with you declining their recommendations - no guilt or shame. Theyre all about doing what is right for the customer. I like the fact that I can stay with my car and even talk to them while they work on it. Definitely recommend!

Sh
Review №97

Love this whole group of people!!! They are wonderful and dependable 💙

De
Review №98

Just left Super Lube. They charged me $200.00 for services they claim I requested. When I told them I didn’t request the additional services the manager said they heard an employee explain it to me. Went in for an oil change and left spending 200.00. Stay away from this overpriced and unethical oil place. I’m going to dispute the additional charges with my bank.FYI I’m the kind of guy that loves to leave positive reviews. It is unfortunate that I feel the need to write this.

Br
Review №99

Good thing the other place didnt have my oil filter. Pulled into the bay, no wait, Dominique, the owner, greeted me. Super knowledgeable and friendly young man. Was in & out in less than 15 minutes. Was the cheapest and wasnt even looking for cheap. Extremely satisfied. Will be back!!!!!!!

Am
Review №100

I went there yesterday for an oil change and to have my tail light fixed and I went cause I saw other great reviews. the guys were great and made sure all my lights were working. very friendly, very smart, I recommend them. i will be returning in the future.

Information
14 Photos
100 Comments
4.8 Rating
  • Address:4169 Mallory Ln, Franklin, TN 37067, United States
  • Phone:+1 615-595-0414
Categories
  • Oil change service
  • Auto repair shop
  • Car service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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